Cisco IP Phone
7911
Quick Reference Guide
Message
Waiting
LCD Screen
Volume Button
Volume Button
Hold
1. Basic User Information:
A. Placing a call:
B. Ending a Call:
C. Answering a Call:
D. Redial Feature:
2. Placing a Call On Hold/Resuming the Call:
3. Transferring a Call:
Softkeys
Navigation Button
Menu Button
4. Call Pick Up Groups: (Pre-Determined per Systems Administrator):
5. Call Forward Feature: (Forward incoming phone calls to alternate phone number)
6. Call Park Feature: (Held call that can be retrieved from any Cisco IP Phone)
Basic Phone Features
•
Lift handset, dial number, or
•
Press NewCall softkey, dial number, lift handset
•
Replace handset, or
•
Press EndCall softkey, or
•
Press Monitor Button (if Monitor function engaged)
•
Lift handset, or
•
Press Answer softkey
•
Press the Redial softkey
•
Press the Hold button
•
Press the Hold button again to resume call
•
With connected call, press Trnsfer softkey
•
Dial number to which you are transferring, or
Press
extension/voice mailbox number to transfer to voicemail
•
Listen for ringing or announce caller
•
Press Trnsfer softkey again to complete transfer
•
In order to retrieve caller during the transfer process, press the EndCall
softkey, then press the Hold button again to connect with original caller
•
In order to answer call within Pickup group, lift handset, press More
softkey, then Pickup, then Answer, or
•
Without lifting handset, press Pickup softkey, then Answer softkey
•
Press the CfwdAll softkey
•
Dial forwarding number, or
press the Messages button to have all calls forwarded to voicemail
•
To cancel, press CfwdAll softkey again
•
With call connected, press More softkey
•
Press Park softkey
•
Remember the assigned call park "slot number" : xxxx - xxxx
•
To retrieve parked call: Dial slot number on any Cisco IP Phone