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Cisco 8851 Quick Start Manual
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Cisco 8851 Quick Start Manual

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1
LED status:
1
Incoming call or voicemail indicator
2
Feature and session buttons
3
Softkeys
4
Back, Navigation cluster, and Release
5
Hold, Transfer, and Conference
6
Headset, Speakerphone, and Mute
7
Voicemail, Applications, and Directory
8
Volume
Cisco IP Phone 8851
8
7
Feature and Session Buttons:
Use feature buttons (left side) to view calls on a line or access features
such as Speed Dial. Use session buttons (right side) to perform tasks
such as resuming a held call. If you use a locale that reads right to left,
the feature and session button locations are swapped.
Buttons illuminate to indicate status:
Green, steady: Active call
Green, flashing: Held call
Amber, steady: Private line in use
Amber, flashing: Incoming call
Red, steady: Remote line in use
Red, flashing: Remote line on hold
Make a Call
Enter a number and pick up the handset.
2
Answer a Call
Press the flashing amber line button.
3
4
Put a Call on Hold
5
1. Press Hold.
2. To resume a held call, press Hold again.
6
View Your Recent Calls
1. Press Applications.
2. Select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer.
2. Enter the other person's phone number.
3. Press Transfer again.
Add Another Person to a Call
1. From a connected call that is not on hold,
press Conference
2. Press Active calls to select a held call.
3. Press Conference again.
Quick Start Guide
Copyright © 2016 Cisco Systems, Inc. All rights reserved.

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Summary of Contents for Cisco 8851

  • Page 1 Voicemail, Applications, and Directory press Conference Red, steady: Remote line in use Volume 2. Press Active calls to select a held call. Red, flashing: Remote line on hold 3. Press Conference again. Copyright © 2016 Cisco Systems, Inc. All rights reserved.
  • Page 2 2. Select Settings > Ringtone. User Guide 3. Select a line. 1. Press Mute. View the full User Guide for the Cisco™ 8851 desk phone at 4. Scroll through the list of ringtones and press https://www.cisco.com/c/en/us/support/collaboration- 2. Press Mute again to turn mute off.