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Cisco BroadSoft BroadWorks Spectralink 84 Series Configuration Manual
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Cisco BroadSoft BroadWorks Spectralink 84 Series Configuration Manual

Cisco BroadSoft BroadWorks Spectralink 84 Series Configuration Manual

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BroadSoft Partner Configuration Guide
Spectralink 84xx Series
December 2018
Document Version 1.2

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Summary of Contents for Cisco BroadSoft BroadWorks Spectralink 84 Series

  • Page 1 BroadSoft Partner Configuration Guide Spectralink 84xx Series December 2018 Document Version 1.2...
  • Page 2 BroadWorks Guide ® Copyright Notice Copyright © 2018 BroadSoft, Inc. All rights reserved. Any technical documentation that is made available by BroadSoft, Inc. is proprietary and confidential and is considered the copyrighted work of BroadSoft, Inc. This publication is for distribution under BroadSoft non-disclosure agreement only. No part of this publication may be duplicated without the express written permission of BroadSoft, Inc., 9737 Washingtonian Boulevard, Suite 350, Gaithersburg, MD 20878.
  • Page 3 Document Revision History Version Reason for Change Introduced document for Spectralink 84xx Series version 5.4.4D.2167 validation with BroadWorks Release 22.0. Edited and published document. BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 © 2018 BROADSOFT INC. PAGE 3 OF 34...

  • Page 4: Table Of Contents

    Table of Contents Overview ............................6 Interoperability Status ........................ 7 Verified Versions ........................... 7 Interface Capabilities Supported ....................7 2.2.1 SIP Interface Capabilities ....................8 2.2.2 Other Interface Capabilities ....................13 Known Issues ..........................15 BroadWorks Configuration ..................... 16 BroadWorks Device Profile Type Configuration ..............16 BroadWorks Configuration Steps .....................
  • Page 5 Table of Figures Figure 1 Device Identity/Profile Type ....................... 17 Figure 2 Shared Call Appearance Configuration ..................22 BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 © 2018 BROADSOFT INC. PAGE 5 OF 34...

  • Page 6: Overview

    Overview This guide describes the configuration procedures required for the Spectralink 84xx Series for interoperability with BroadWorks. This includes the following models: Spectralink 8440  Spectralink 8441  Spectralink 8452  Spectralink 8453  The 84xx Series is a wireless SIP phone that uses the Session Initiation Protocol (SIP) to communicate with BroadWorks for call control.

  • Page 7: Interoperability Status

    Interoperability Status This section provides the known interoperability status of the Spectralink 84xx Series with BroadWorks. This includes the version(s) tested, the capabilities supported, and known issues. Interoperability testing validates that the device interfaces properly with BroadWorks via the SIP interface. Qualitative aspects of the device or device capabilities not affecting the SIP interface such as display features, performance, and audio qualities are not covered by interoperability testing.

  • Page 8: Sip Interface Capabilities

    2.2.1 SIP Interface Capabilities The Spectralink 84xx Series has completed interoperability testing with BroadWorks using the BroadWorks SIP Phone Interoperability Test Plan [6]. The results are summarized in the following table. The BroadWorks test plan is composed of packages, each covering distinct interoperability areas, such as “Basic”...
  • Page 9 BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Advanced Alerting – Ring Splash Advanced Alerting – Silent Alerting Calling Line ID Calling Line ID with Unicode Characters Does not support Connected Connected Line ID Line Restriction.
  • Page 10 BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments DUT Services – P- REGISTER with P-Access-Network- Access-Network-Info Info Header Header INVITE with P-Access-Network-Info Header DUT Services – Do Not Disturb Miscellaneous Call Forwarding Always Call Forwarding Always Diversion Inhibitor Anonymous Call...
  • Page 11 BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Advanced Phone Call-Info/Lamp Management Services – Shared Public Hold Call Appearance using Call Info Private Hold Hybrid Key System Multiple Call Arrangement Bridge Active Line Bridge Active Line –...
  • Page 12 BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Outgoing Invite Incoming Invite SBC/ALG – Register Failover/Failback Failover/Failback Invite Failover/Failback Video – Basic Video Call Origination Calls Call Termination Call Hold Call Waiting Call Transfer Video –...

  • Page 13: Other Interface Capabilities

    BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Dual Stack with Alternate Connectivity 2.2.2 Other Interface Capabilities This section identifies whether the Spectralink 84xx Series has implemented support for the following: BroadWorks Xtended Services Interface (Xsi) ...
  • Page 14 BroadWorks Xtended Services Interface (Xsi) and BroadCloud IM&P Support Table Interface Feature Supported Comments Sort by Name Xsi Features – View Messages Visual Voice Mail Listen to Audio Message Watch Video Message Mark Message Read/Unread Delete Message Mark All Messages Read/Unread Xsi Features –...

  • Page 15: Known Issues

    BroadWorks Xtended Services Interface (Xsi) and BroadCloud IM&P Support Table Interface Feature Supported Comments XMPP Features – Contacts Contact/Buddy List Favorites Groups Non-XMPP Contacts Conferences XMPP Features – Login Invisible Presence Presence State Presence Status Contact’s Presence State Known Issues This section lists the known interoperability issues between BroadWorks and specific partner release(s).

  • Page 16: Broadworks Configuration

    BroadWorks Configuration This section identifies the required BroadWorks device profile type for the Spectralink 84xx Series as well as any other unique BroadWorks configuration required for interoperability with the 84xx Series. BroadWorks Device Profile Type Configuration This section identifies the device profile type settings to use when deploying the Spectralink 84xx Series with BroadWorks.

  • Page 17: Broadworks Configuration Steps

    Figure 1 Device Identity/Profile Type BroadWorks Configuration Steps There are no additional BroadWorks configurations required. BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 © 2018 BROADSOFT INC. PAGE 17 OF 34...

  • Page 18: 84Xx Series Configuration

    84xx Series Configuration This section describes the configuration settings required for the 84xx Series integration with BroadWorks, primarily focusing on the SIP interface configuration. The 84xx Series configuration settings identified in this section have been derived and verified through interoperability testing with BroadWorks. For configuration details not covered in this section, see the Spectralink 84-Series Wireless Telephone Administration Guide [1].

  • Page 19: Configure Sip Interface Settings

    4.2.1.1 Configure IPV6 Settings Spectralink 84xx Series currently does not support IPv6. 4.2.2 Configure SIP Interface Settings Step Command Description System configuration file site.cfg Step 1 Configure the FQDN of the SIP Proxy: Set the SIP server to the Fully Qualified Domain Name (FQDN) of the Example: BroadWorks Application Server cluster.

  • Page 20: Configure Service Settings

    Step Command Description System configuration file site.cfg Step 6 (Optional) Enable device authentication (Optional) configure the device to of SIP requests from BroadWorks. challenge SIP requests from BroadWorks. Example: The configuration parameters identify, voIpProt.SIP.requestValidation which SIP requests are challenged by .1.request=”INVITE”...

  • Page 21: Subscriber Level Configuration

    Step Command Description Step 4 Configure Phone to bypass the Voicemail If up.OneTouchVoicemail is set to 1, the Summary and display message waiting voicemail summary display is bypassed indications: and voicemail is dialed directly. Example: If up.mwiVisible is set to 1, the MWI for lines whose MWI is disabled will display.

  • Page 22: Sip Advanced Feature Configuration

    SIP Advanced Feature Configuration This section provides configuration instructions for advanced SIP features supported by the phone including but not limited to Shared Call Appearance, Busy Lamp Field, Feature Key Synchronization, Call Center, Emergency Call, Advice of Charge, Call Recording, and Security Classification.
  • Page 23 The following steps show how to configure both phones for this Shared Call Appearance configuration. 4.4.1.1 Bob’s Phone Configuration The following steps are used to configure line 1 for Bob’s phone. This line rings when Bob is called, and it has Bob’s authentication information. Step Command Purpose...
  • Page 24 Step Command Purpose Step 2 Configure the line label. The label is displayed next to the line key. Example: reg.2.label=”Joe” Step 3 Configure the Registration User ID. This is the register user ID, which is used to register Bob’s line2 with Example: BroadWorks.
  • Page 25 Step Command Purpose Step 4 Configure the SIP Digest Authentication This is the SIP Digest Authentication User ID. User ID. If the Authentication service is configured on BroadWorks, then Example: the Digest Auth User ID parameters reg.1.auth.userID="joebrown" must be configured to match the BroadWorks settings.

  • Page 26: Busy Lamp Field Configuration

    Step Command Purpose Step 5 Configure the SIP Digest Authentication This is the SIP Digest Authentication Password. Password. If the Authentication service is configured on BroadWorks, then the Example: Digest Auth Password parameters must reg.2.auth.password="bobs" be configured to match the BroadWorks settings.

  • Page 27: Call Center Feature Configuration

    Step Command Purpose Step 1 For Call Forwarding Feature Key This disables local call forwarding on Synchronization, disable the local the first registration when server- processing of Call Forwarding. based call-forwarding is enabled. Example: voIpProt.SIP.serverFeatureContr ol.localProcessing.cf=”0” Step 2 For Call Forwarding Feature Key This enables server-based call Synchronization, enable server-based call forwarding on the phone...

  • Page 28: Device Management

    Device Management The Spectralink 84xx Series does not currently support the BroadWorks Device Management feature. BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 © 2018 BROADSOFT INC. PAGE 28 OF 34...

  • Page 29: Appendix A: Reference 84Xx Series Configuration Files

    Appendix A: Reference 84xx Series Configuration Files The following is a reference configuration for the 84xx Series configured for use with BroadWorks. System File: 000000000000.cfg NOTE: This is an example file and it should be used for reference only. # SIP Default Generic Configuration File <?xml version="1.0"...
  • Page 30 </MASTER_CONFIG> System File: site.cfg NOTE: This is an example file and it should be used for reference only. <?xml version="1.0" encoding="utf-8" standalone="yes"?> <handsetConfig xsi:noNamespaceSchemaLocation="handsetConfig.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <!--************************************************--> <!--site.cfg template for FLAT DEPLOYMENT--> <!--************************************************--> <!--Site Parameters configured in this file apply to all phones.--> <!--**************************************-->...
  • Page 31 <!-- * * --> <!-- * This file contains the user-specific information for the user of a * --> <!-- * specific handset identified by its MAC address. In particular * --> <!-- * contains the user name and extension for that user. * -->...
  • Page 32 msg.mwi.1.subscribe="2404985361" voIpProt.SIP.header.diversion.enable="1" voIpProt.SIP.conference.address="BWConfAddress" voIpProt.SIP.requestValidation.1.method="digest" or "all" voIpProt.SIP.requestValidation.1.request="INVITE" voIpProt.SIP.requestValidation.digest.realm="BWServerDomainName" voIpProt.SIP.specialEvent.checkSync.alwaysReboot="1" voIpProt.SIP.serverFeatureControl.dnd="1" voIpProt.SIP.serverFeatureControl.cf="1" reg.1.acd-login-logout="1" reg.1.acd-agent-available="1" reg.1.type="shared" reg.1.type="shared" reg.1.lineKeys="3" reg.1.callsPerLineKey="1" reg.1.type="shared" reg.1.lineKeys="3" reg.1.callsPerLineKey="2" reg.1.bargeInEnabled="1" voIpProt.SIP.conference.address="BWConferenceAddress" call.localConferenceEnabled="0" voIpProt.SIP.conference.parallelRefer="0" reg.1.server.1.useOutboundProxy="0" voIpProt.server.1.useOutboundProxy="1" voIpProt.SIP.outboundProxy.port="0" voIpProt.SIP.outboundProxy.transport="DNSnaptr" voIpProt.SIP.outboundProxy.failOver.failRegistrationOn="1" voIpProt.SIP.outboundProxy.failOver.onlySignalWithRegistered="0" voIpProt.SIP.outboundProxy.failOver.reRegisterOn="0" voIpProt.SIP.outboundProxy.failOver.failBack.mode="newRequests" voIpProt.SIP.outboundProxy.failOver.failBack.timeout="3600" BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 ©...
  • Page 33 reg.1.outboundProxy.address="OutboundProxyAddress" --> </TelephonyLine1> <!-- Additional lines: --> <!-- * --> <!-- Additional telephony lines can be added (reg.3, etc...) by copying the TelephonyLine1 group above and --> <!-- editing appropriately--> </openSIPTelephony> </LineRegistration> </handsetConfig> BROADSOFT PARTNER CONFIGURATION GUIDE – SPECTRALINK 84XX SERIES 20-BD5605-00 ©...

  • Page 34: References

    References [1] Spectralink. 2017. Spectralink 84-Series Wireless Telephone Administration Guide 1725-86984-000 Rev W. Available from Spectralink at support.spectralink.com. [2] Spectralink. 2017. Spectralink Quick Network Connect (QNC) Administration Guide 721-0037-000 Rev C. Available from Spectralink at support.spectralink.com. [3] BroadSoft, Inc. 2018. BroadWorks Device Management Configuration Guide, Release 22.0.

This manual is also suitable for:

Broadsoft broadworks spectralink 8440Broadsoft broadworks spectralink 8441Broadsoft broadworks spectralink 8452Broadsoft broadworks spectralink 8453

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