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Panasonic HOME IoT Installation Guide Warning ・ A Home IoT Gateway (MKG100C913) (referred to ・ You may register only one Panasonic ID. However, below as the “Gateway”) is required to use the there is no limit to the number of smartphones Panasonic HOME IoT App. Ensure that your smart- you can register to each Panasonic ID. phone is connected to the same home wireless ・ All images shown in this document are for network (WLAN) as the Gateway. illustrative purpose only. ・ The App uses your Panasonic ID, which you can receive by email from sender.pcpf.panasonic.com. +4 9-89-4 5 3 5 4 -2 74 5 Mon.-Thu./8 : 00〜12 : 00 13 : 00〜17 : 00 C o n t a c t : Fri./8 :...
Contents System Overview P.3 Installation Flow P.4 Names of Components P.5 Download the Panasonic HOME IoT App P.6 Installation and App Setup by Installer P.7 - P.30 App Setup by User P.31 - P.37 Other P.38- P.40 Error Messages, Important Notes and Reference Materials Error Messages P.42 Important Notes P.43 - P.44 Reference Materials P.44...
System Overview internet Panasonic Cloud Server H O M E WLAN Router Home IoT Gateway (MKG100C913) Temperature / Temperature / Power Measuring Humidity Sensor Humidity Sensor Unit (Indoor) (Outdoor) (MKG1500-DE) (MKG1301913) (MKG1302913) WLAN 868MHz ( Panasonic) This system layout is representative of a system configuration as of July 2020.
Installation Flow The flow of the installation and setup process is provided with page references. Steps in a box are optional. Download the Panasonic HOME IoT App Preparation Connect the Panasonic HOME IoT App to the Home IoT Gateway STEP1 Setup the Power Measuring Unit STEP2 P.14 o p t i o n Setup the Temperature / Humidity Sensor STEP3 P.23 Check the wireless signal strength to the Home IoT Gateway STEP4 P.26 Connect the Home IoT Gateway to the internet STEP5 P.28 Create a Panasonic ID STEP1 P.31 Initial registration to use the App STEP2 P.33 First Operation * For details, see the Panasonic HOME IoT Smartphone App Guide.
Names of Components Home IoT Gateway ( MKG100C913) Cord aperture WLAN AP Swich Scene Control Button (Swich 1) AC adapter terminal Status LED Reset Button Cover Application LED Front Rear Power Measuring Unit Temperature/Humidity Sensor (MKG1500-DE) (Indoor: MKG1301913, Outdoor: MKG1302913) Incoming Upper Data Lamp (Red) Side Front CT connector Refresh Button Front REGISTER-LED Rear SET button Register Button Register Lamp (Red) Supplied Lithium Battery Lower Connector Side Power ...
Preparation Download the Panasonic HOME IoT App Please download the Panasonic HOME IoT App. * Screen layout may differ depending on your smartphone model. Screen layout may change without notice. (July 2020) Note * Panasonic HOME IoT is a free download. * iPhone users require an Apple ID to download the App. * Compatible OS versions: iOS: Version 11 or higher Android: Version 5.0 or higher Android users click here iPhone users click here Get it on Download on the App Store Google Play Panasonic HOME IoT Search...
Installation and App Setup by Installer STEP1 Connect the Panasonic HOME IoT App to the Home IoT Gateway Panasonic HOME IoT App Home IoT Gateway The Home IoT Gateway (MKG100C913) includes the products to the right. Home IoT Gateway AC adapter (C-type)...
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Connect the Panasonic HOME IoT App to the Home IoT Gateway Installer Tasks STEP1 Remove the cover. Remove the cover using the tabs on the rear of the cover. Cover Plug in the AC adapter, Reattach the cover. passing the cord through the cord stops. Note Align the cover and body so that the cord passes through the cord aperture. Cord stops (x3) Rear AC adapter terminal Power plug Cord aperture...
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Connect the Panasonic HOME IoT App to the Home IoT Gateway Installer Tasks STEP1 Plug the AC adapter into the wall socket. Check that the Status LED on the rear of the Gateway double flashes in green. It will take around 1 minute to startup after plugging the AC adapter into the wall socket. Status LED Rear Tap to open the downloaded Panasonic HOME IoT App on your smartphone. Once the start screen appears, tap the “Start” button.
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Connect the Panasonic HOME IoT App to the Home IoT Gateway Installer Tasks STEP1 Tap the “Installer settings” button. Next, proceed according to the instructions in the Panasonic HOME IoT App. The install procedure is displayed. Check the details and tap the “Start” button. * Installation follows the following process. ❶ Connect your smartphone to the Gateway. ❷ Register the Power Measuring Unit and sensors to the Gateway. ❸ Connect the Gateway to the internet.
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Connect the Panasonic HOME IoT App to the Home IoT Gateway Installer Tasks STEP1 First, make the initial connection from the smartphone to the Gateway. Prepare the Gateway and check that the power is on. Tap the “Next” button. Switch the connection mode to “ON”. Check that the Status LED on the rear of the Gateway is either lit or double or triple flashing, and set WLAN AP switch 1 to the On posi- tion.The Gateway will immediately enter AP mode. Once in AP mode, the Application LED on the front of the Gateway will flash in orange. Status LED Application LED WLAN AP switch If there are no problems, tap the “Next” Rear button. The Gateway may take around 1 minute Note to boot after powering on.
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Connect the Panasonic HOME IoT App to the HOME IoT Gateway Installer Tasks STEP1 Select and connect to the Gatewayʼs SSID using the Wi-Fi Settings on your smartphone. The configuration process differs for Android and iOS smartphones. Android HomeIoTGW-XXXXXXX 12345 5GHz Abcd-router10 12345 5GHz Wireless router̲1111 Abcd-router10 PP-01-23456 Wireless router̲1111 HomeIoTGW-XXXXXXX PP-01-23456 router-A-0001 router-A-0001 aa-wireless aa-wireless ABCDE-0001 1. Tap the “Go to Wi-Fi Settings” button to open the Wi-Fi Settings on your smartphone. 2. Select the Gatewayʼs SSID. 3. Once the selected SSID has a check next to it indicating it is connected, tap the Back button on your smartphoneʼs navigation bar to return to the Panasonic HOME IoT App. HomeIoTGW-XXXXXXX 12345 5GHz 12345 5GHz Abcd-router10 Abcd-router10 HomeIoTGW-XXXXXXX Wireless router̲1111 PP-01-23456 Wireless router̲1111 router-A-0001 PP-01-23456 outer-A-0001 aa-wireless 1. Before tapping the “Push here after Wi-Fi Settings” button ...
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Connect the Panasonic HOME IoT App to the Home IoT Gateway Installer Tasks STEP1 The smartphone is successfully connected to the Gateway. Go to the next step Tap "Next" button to proceed to the next step. *If not connedted to the Gateway properly, an error screen will be displayed after tapping "Next" button. Tap the “Next” button to move to the next step.
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Installation and App Setup by Installer STEP2 Setup the Power Measuring Unit The Power Measuring Unit (MKG1500-DE) includes the following products. CT×3 CT Cable (2m) Power Measuring Unit (MKG1500-DE) (MKG1500-DE) If solar generating or storage battery systems are to be monitored, the optional product to the right is required. CT Sensor * 2 sets are required if both solar generating and (Option) storage battery systems are to be connected. (MKG1510-DE)
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Setup the Power Measuring Unit Installer Tasks STEP2 Follow the instructions in the Installation must be Panasonic HOME IoT App to carried out by a install and register the Power competent person. Measuring Unit. Tapping the “Next” Installation of the button on the final Power Measuring screen of Unit must be carried STEP1 brings up the out by a competent screen to the left. person. If you are a compe- tent person, tap the “OK” button to continue. Tap the “Power Measuring Unit” button to start registration. First, determine the Attach the Power installation position of the Measuring Unit to a rail Power Measuring Unit. within the consumer unit. If the Power Measuring Refer to the diagram Unit is to be positioned for the installation of in a consumer unit, ...
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Setup the Power Measuring Unit Installer Tasks STEP2 Connection method for Connection method for power and CT. a single phase, 2-wire system. Prepare a dedicated breaker to IMPORTANT ensure the power Measuring Unit is powered. For a single phase, 2-wire system, connect 1. Prepare the power wire and form the the wires to terminals V1-VN on the Power wire along a path from the dedicated Measuring Unit. circuit breaker to the Use only I1 on the CT and do not connect Power Measuring Unit. the other CT. Note Unused CTs may be used for solar generation or If the power wire straddles storage battery systems on the DIN rail, pass it a single phase, 2-wire through the rear.* Power system by purchasing a CT wires must be solid core Cable (MKG1530-DE), Once connect, and sized at 2.5mm². available separately. tap the “Next” button. Tap the “Next” button.
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Setup the Power Measuring Unit Installer Tasks STEP2 Connection method for power and CT. 5. Pass the CT Cable through from the Power Measuring Unit until sufficient space is available for installation of the main breaker CT. 6. Connect the CT to the three-way split side of the CT Cable. 7. Clamp the CT on the power wire as per the number of current phases stated on the CT Cable. * Ensure that there is no branch wire between the CT measurement point and Note the power meter, otherwise accurate energy measurement will not be possible. * The CT cannot provide accurate measurements if the current phase installation positions differ. * The CT has a polarity. When clamping the CT to the power wire, ensure you follow the direction label on the CT. * Do not use the CT in a location with wiring temperatures over 50° C. Connection method Connection method for power for power and CT. and CT with solar generation and storage battery system. 8. Connect the Power Once the CT cable is Measuring Unit side connected, tapping of the CT Cable to the “Next” button the CT connector displays a screen with labelled MAIN on an option for whether the Power Measur- a solar generation or ing Unit. storage battery system is present. Note Do not remove ...
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Setup the Power Measuring Unit Installer Tasks STEP2 Connection method for power and CT with solar generation and storage battery systems. A CT Cable set (MKG1510-DE), available separately, IMPORTANT is required for connection. (1) Remove the cover and pass the CT Cable and connect it to the CT connector on the Power Measuring Unit labelled “PV” for measurement of a solar generation system or the connector labelled “SB” for measurement of a storage battery system. (2) Check the phase of the breaker connected to the solar generation or storage battery system being measured, and connect and install the CT to I1, I2 and I3 on the CT Cable so that they connect to V1, V2 and V3 on the power wire. * To attach multiple solar PV or storage battery systems, the position of the clamp Note should be where the systems share a wire. If such a connection site is not available, only a single system can be measured. Additionally, measurement will not be possible if the rating is exceeded (63A). * When adding a cable for a solar generation or storage battery system to an Once connect, existing system, ensure that the main breaker or dedicated power connection tap the “Next” button. breaker is “OFF” prior to commencing work. Checking the connection of the Power Measuring Unit to the Gateway. 1. Are the phases on the power terminal connection wires correct? 2. Are power terminal wires on the correct position and fully inserted? 3. Is the CT installation position and direction correct? 4. Is the CT Cable installed in the correct location? 5. Turn the dedicated power connection breaker and main breaker on, and check the Power Measuring Unit power LED lights up. Once checks are complete, tap the "Next" button. ...
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Setup the Power Measuring Unit Installer Tasks STEP2 Connect the smartphone to the Gateway. Tap the “Next” button. Switch the Gatewayʼs WLAN AP switch to the ON position. Check the Status LED on the rear of the Gateway is either lit or repeats a double or triple flash, and set WLAN AP switch 1 to the OFF position, and the back to the ON position. The Gateway will immediately enter AP mode. Once in AP mode, the Application LED on the front of the Gateway will flash in orange. Status LED Application LED WLAN AP switch If there are no problems, Rear tap the “Next” button. It takes around 1 minute for the Gateway to Note boot after powering on.
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HomeIoTGW-XXXXXXX 12345 5GHz Abcd-router10 12345 5GHz Wireless router̲1111 Abcd-router10 PP-01-23456 Wireless router̲1111 HomeIoTGW-XXXXXXX PP-01-23456 router-A-0001 router-A-0001 aa-wireless aa-wireless ABCDE-0001 1. Tap the “Go to Wi-Fi Settings” button to open the Wi-Fi Settings on your smartphone. 2. Select the Gatewayʼs SSID. 3. Once the selected SSID has a check next to it indicating it is connected, tap the Back button on your smartphoneʼs navigation bar to return to the Panasonic HOME IoT App. HomeIoTGW-XXXXXXX 12345 5GHz 12345 5GHz Abcd-router10 Abcd-router10 Wireless router̲1111 HomeIoTGW-XXXXXXX Wireless router̲1111 PP-01-23456 PP-01-23456 router-A-0001 outer-A-0001 aa-wireless 1. Before tapping the “Push here after Wi-Fi Settings” button on the guidance screen, tap your smartphoneʼs Home button to return to your home screen. 2. Tap the Settings icon to open the settings screen. 3. Under Wi-Fi Settings, select the Gatewayʼs SSID. 4. Once the selected SSID has a check next to it indicating it is ...
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Setup the Power Measuring Unit Installer Tasks STEP2 The smartphone is Put the Gateway into successfully connected registration mode. to the Gateway. Check that the Application LED is flashing in orange. Tap the “Activate Registration Mode” at the bottom of the screen to enter Go to the next step Tap "Next" button to proceed to the next step. the Gatewayʼs *If not connedted to the Gateway properly, an error screen will be displayed after tapping "Next" button. device registration ...
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Setup the Power Measuring Unit Installer Tasks STEP2 Power Measuring Unit registration complete. Here we confirm that the measurements being taken look correct. If an abornal value is shown,tap the “In event of an abnormal value” button to restart the process for Step . If PV is installed, negative value is displayed while generating. A storage battery will display as a positive number while charging and negative while discharging. If incorrect figures are displayed * Re-check the direction of the CT * Check that CT1 is connected to V1, CT2 to V2 and CT3 to V3. Tap the “Everything is normal” button.
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Installation and App Setup by Installer STEP3 Setup the Temperature / Humidity Sensor o p t i o n The Temperature / Humidity Sensor (MKG1301913, MKG1302913) contains the following products. Temperature/Humidity Sensor Lithium battery...
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Setup the Temperature / Humidity Sensor Installer Tasks STEP3 Tap the “Temperature / Insert the lithium battery Humidity Sensor” button into the Temperature / to start registration. Humidity Sensor. Tapping the “Next” Insert the lithium button on the final battery which page of came with the STEP1 displays the screen Temperature / to the left. Humidity Sensor. Tap the “Next” button. Put the Gateway into Press the Register Button on the registration mode. Temperature / Humidity Sensor and register it to the Gateway. 1. Check that the Gatewayʼs Application LED is flashing in green. 2. Hold the Register Button inside the battery cover of the Temperature / Humidity Sensor for at least 2 seconds to enter registration mode. 3. Once the Temperature / Humidity Tap the Sensorʼs Register Lamp changes from “Activate regis- a flashing red to a permanent red, tration mode” registration is complete (the LED will button to start ...
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Setup the Temperature / Humidity Sensor Installer Tasks STEP3 Install the device in the location Registration is complete. where temperature and humidity measurements are to be taken. Once this screen is Installation should displayed, registration allow 10cm above is complete. and 30cm below the Tap the “Next” button. device. Once installed, tap the “Next” button. Note Note If multiple Temperature The name of the / Humidity Sensors are Temperature/Humidity to be used, repeat Sensor is used as the steps to for each. device ID. Temperature / Humidity Sensor MKG1301913 Example positioning of Temperature / Humidity Sensor...
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Installation and App Setup by Installer STEP4 Check the wireless signal strength to the Home IoT Gateway C h e c k Home IoT Gateway...
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Check the wireless signal strength to the Home IoT Gateway Installer Tasks STEP4 Once all devices are installed, Check the connection signal strength tap the “Settings Complete” for devices connected to the Gateway. button on the screen below. * If a Power Measuring Unit is installed, check the Tapping the “Next” signal with the consumer button on the final unit cover closed. screen of * If a Temperature / STEP1 displays the screen Humidity Sensor is to the left. installed, hold the Tap the “Settings Refresh Button on the Complete” button to base of the sensor for at continue. least 3 seconds and check that the Incoming Data Lamp lights in red. Once the above checks are complete, tap the “Check” button at the Incoming Data Lamp (Red) bottom of the screen. Refresh Button Check the signal strength Once checks are complete, to the Gateway. tap the “Everything is normal” button.
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Installation and App Setup by Installer STEP5 Connect the Home IoT Gateway to the internet internet WLAN Router Home IoT Gateway ...
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Connect the Home IoT Gateway to the Internet Installer Tasks STEP5 Connect the Check whether your WLAN Router to the WLAN Router has a Gateway. WPS button. Tap the If it has a WPS button, “Next” button. tap “There is a WPS button”. If there is no WPS button, tap “There is no WPS button”. If there is a WPS button If there is no WPS button Press the WPS button Enter the SSID and on the WLAN Router. password for your WLAN Router. Tap the “Next” button. Note The position and length of press required differs between Router model. Please check your WLAN Tap the Router specification. “Connect” button.
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Connect the Home IoT Gateway to the Internet Installer Tasks STEP5 After around 2 minutes, check the Status LED. If the LED is not lit, tap the “LED is not on” button Note and try to connect the Gateway to the WLAN Check the Status LED on Router again by following the procedure below. the rear of the Gateway 1. Turn the WLAN AP switch on the rear after 2 minutes. of the Gateway (switch 1) to the off If the Status LED is lit, position, then back to the on position. the Gateway is success- fully connected to the WLAN Router. Rear Tap the “LED is on” 2. Check that the Gatewayʼs button to complete Application LED flashes in orange. WLAN setup. 3. Check that your smartphone is connected to the Gateway (connect to the Gateway SSID from your smartphoneʼs network settings). 4. Follow the on-screen instructions to configure. Installation is complete. Select the SSID of the WLAN Router from your smartphoneʼs WI-Fi Settings. Then, set the Gatewayʼs WLAN AP swtich (switch 1) to OFF. Status LED WLAN AP switch Rear...
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Create a Panasonic ID User Tasks STEP1 Open the App on your Tap the “Start” button. smartphone. Once the start screen appears, tap the “Start” button. If you have a Panasonic ID If you donʼt yet have a Panasonic ID There is no need to Tap “I donʼt have a create a new ID. Panasonic ID”. Simply enter your The website for existing ID and creating an ID will password to login. open. Enter the required details to create an ID. Note If you have forgotten the password, tap “Forgot password” at the bottom of the screen to reset the password.
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App Setup by User STEP2 Initial registration to use the App Panasonic Cloud Server internet Home IoT Gateway...
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Initial registration to use the App User Tasks STEP2 Login with your Panasonic ID Agree to the Terms of Use by and password. tapping the “Agree” button. Open the App and enter the Panasonic ID and password from to login. STEP1 Note If you do not agree with the terms you will be unable to use the service. Confirm the Privacy Notice. Read the privacy notice and tap the “Understood” button to continue.
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Initial registration to use the App User Tasks STEP2 Registering the Gateway with the Server. Follow the on-screen instructions to complete server registration. Make sure that your smartphone is Note connected to the same home wireless network (WLAN) as the gateway. The LED will light in orange for 5 seconds to indicate success. Tap the “Next” button. Application LED Tap the Check that the Gatewayʼs Application LED Once registration is “Search” button. flashes in orange, and tap the Scene complete, tap the Control Button on top of the Gateway. “Next” button. The LED will light in orange for 5 seconds to indicate success.
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Initial registration to use the App User Tasks STEP2 Confirm the list of devices registered with the Gateway. If a Temperature / Humidity Sensor is listed in the registered devices, select its installed location. After selecting the location, tap the “OK” button on the list screen to move on. Enter your country, postcode and the age of your home. Country and postcode data is drawn from your Panasonic ID registration data. * If you change them here, they will also be changed on your Panasonic ID registration. Select from the following 3 building age options. * After 1991 * Between 1951 and 1990 * Before 1950 Tap the “Register” button. * If a Temperature / Humidity Sensor (MKG1301913, MKG1302913) is installed, this will be used to analyse ventilation timings.
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Initial registration to use the App User Tasks STEP2 Enter details on your electricity usage. Enter the electricity bill and energy plan for the previous year. * Remember to include standing charges in the amount of the annual bill. Your annual electricity bill and energy plan details can be found on bills from your energy provider. Refer to your bill when entering these details. Tap the “Register” button. Initial setup complete. The above initial setup is complete. If a Power Measuring Unit (MKG1500-DE) is installed, the Energy screen will be displayed. Otherwise, the air quality screen will be displayed. Energy screen Air quality screen...
App Setup by User Other Add / delete / replace a device...
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Add / delete / replace a device User Tasks Other Adding, replacing and removing devices. Add a device ( 4-1) Device settings screen Start here to newly register a device. Gateway settings ( 4-2) Displays registered Gateway information. Start here if the Gateway is to be replaced due to a breakdown. Power Measuring Unit settings (4-3) Displays information on the registered Power Measuring Unit. Humidity Sensor settings (4-4) Start here to replace or remove Displays information on a Power Measuring Unit. registered devices in each room. Tap this symbol to change Start here to edit a registered device. the name of a room. (4-1) Add a device Select the type of device to be added and register it. The Panasonic HOME IoT App will guide you through the registration process. Power Measuring Unit setup (see P.14) Temperature / Humidity Sensor setup (see P.23) ...
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Add / delete / replace a device User Tasks Other (4-2) (4-3) Gateway settings Power Measuring Unit settings Tap the delete symbol to delete. Tap the “Replace” Tap the “Replace” button to start button and follow the Gateway the on-screen replacement instructions. process. (4-4) Temperature / Humidity Sensor settings Deleting a Temperature / Tap the delete symbol to Humidity Sensor delete. Hold the Refresh Button on the Temperature / Humidity Sensor for 2 seconds and check that Tap the “Replace” button the Incoming Data Lamp flashes in red. and follow the on-screen Then, tap the delete symbol to delete the instructions to configure. Temperature / Humidity Sensor. Incoming Data Lamp (Red) Refresh Button...
Error Messages, Important Notes and Reference Materials Error Messages P.42 Important Notes P.43 - P.44 Reference Materials P.44...
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Error Messages Error Messages If the Panasonic HOME IoT App displays an error, Error Codes List refer to this list for help. Error Code Name Details Type Number * Connection problem between the App and server Connection error * Authentication error on login Authentication error Smartphone App startup error * Smartphone App could not startup Browser startup error * Smartphone App could not open an Internet browser * Wireless device registration error Wireless device registration error (Power Measuring Unit , Temperature / Humidity Sensor) Gateway not found * Gateway not responding to UpnP M-Search Gateway identification failure * Could not acquire Gateway device ID Gateway could not connect to server * Failed to connect to server Gateway failed to enter registration mode * Gateway failed to enter registration mode Estimate error * Another person is running an estimate Estimate error * Estimate process error Scene settings error * Scene settings number overflow Scene control error * A device controlled by a scene has been removed Device data error * A device has been removed Camera startup error...
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* Do not place close to high temperatures, such as a heater. device such as a radio or television. In such an event, move the Gateway * Do not drop or subject to impacts. away from such devices. * The Gateway should be sited at least 50cm away from other Panasonic * The communications range for the Gateway and a Power Measuring Unit communications devices. or Temperature / Humidity Sensor approximately 100m on a flat plane with * This system has an extremely small affect on electronic medical devices ...
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■The content of communications may be visible internet, the following measures should be taken for all devices connected A malicious third party may intentionally intercept your wireless communi- to the internet, including the Gateway. cations and access content such as: * The internet connection should enter the home via a Router. * ID, password, images or email addresses. * Any internet provider may be used, but a Router is required. Check with your internet provider that you have permission to install a Router. ■Unauthorised access * In office environments with an intranet connection which requires proxy A malicious third party may access your personal network without permis- settings, the Gateway will be unable to connect to the server. sion and take actions such as: * accessing personal or confidential information (information leakage) * impersonating a specific individual and providing fraudulent information (spoofing) * amending and forwarding intercepted content (identity theft) * delivering a computer virus to crash or damage data and systems (hacking) To minimise the incidences of the above security issues, prior to using a wireless LAN product, the customer should follow the user manual for said product and configure its security settings. We ask that you understand that Panasonic cannot accept any liability for losses incurred due to such matters. Reference Materials Useful materials for various devices can be found on the Home IoT homepage. ■Home IoT Homepage https://industry.panasonic.eu/energy-building/home-iot...