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Wireless Headsets
You can use most wireless headsets with your phone. For a list of supported headsets, see
http://www.cisco.com/c/en/us/products/unified-communications/uc_endpoints_accessories.html.
Refer to your wireless headset documentation for information about connecting the headset and
using its features.
Swap Headsets While on a Call
You can connect an analog headset, a Bluetooth headset, and a USB headset simultaneously
to your phone. However, you can use only one headset at a time.
When you connect multiple headsets to the phone, you can switch among the headsets during a
call by pressing the Headset key on the phone. Though the phone is connected to multiple
devices, you see a specific headset is selected as the preferred audio device in the following
priority order:
When you connect a USB headset, a Bluetooth, and an analog headset to the phone, you can
make your USB headset the preferred audio device.
When you connect a Bluetooth and an analog headset to the phone, you can make your
Bluetooth device the preferred audio device. The Bluetooth headset takes priority over wired
headset, so audio is sent or received from Bluetooth headset and there will be no audio on
wired headset.
When you connect only an analog headset to the phone, you make your analog headset the
preferred audio device.
1.
Before you make or answer a call, press Headset.
2.
(Optional) If you place a call, dial the number.
Adjust Sidetone Gain
Sidetone is the amount of feedback you hear in your ear when you speak. You can adjust the
sidetone gain level for the handset and the analog headsets, but not the headsets that use 3.5-
mm jack or the USB ports.
1.
From your desk phone, press the Applications button
2.
Select User preferences > Audio preferences > Sidetone gain.
3.
Choose the preferred sidetone gain level.
•
Off—Turns off the sidetone
•
Very low—The minimum sidetone gain level
•
Low—The default sidetone gain level
•
High—The maximum sidetone gain level
4.
Press Save to save the setting.
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
Wireless Headsets
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