Answer Call Using Group Pickup And Group Pickup Number; Answer Call Using Group Pickup And Phone Number; Answer Call Using Other Pickup; Call Waiting - Cisco 9971 User Manual
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Connecting
You can also monitor and pick up ringing calls using Line Status indicators if the ITS
Service Desk has set up Line Status indicators on speed-dial buttons for you. Line
Status indicators allow you to see if a line associated with a speed-dial button is idle,
in-use, in a Do Not Disturb state, or ringing.
Answer Call Using Group PickUp and Group PickUp Number
Step 1 Perform one of the following actions:
•
Press Group PickUp to answer a call on a phone outside your pickup group.
•
If you have multiple lines and want to pick up the call on another line, first press
the desired line button, then press Group PickUp.
Step 2 Enter the group pickup number.
If your phone supports autopickup, you are now connected to the call.
Step 3 If the call rings, press Answer to connect to the call.
Answer Call Using Group PickUp and Phone Number
Step 1 Perform one of the following actions:
•
Press Group PickUp.
•
If you have multiple lines and want to pick up the call on a nonprimary line, first
press the desired line button, and then press Group PickUp.
Step 2 Enter the number of the phone line with the call that you want to pick up. For
example, if the call is ringing on line 12345, enter 12345.
If your phone supports autopickup, you are now connected to the call.
Step 3 If the call rings, press Answer to connect to the call.
Answer Call Using Other PickUp
Step 1 Press PickUp to transfer a call in your pickup group or in an associated group
to your phone. If your phone supports autopickup, you are now connected to the call.
Step 2 If the call rings, press Answer to connect to the call.
Call Waiting
Call Waiting provides the following to notify you that a new call is ringing on your
phone when you are talking on another call:
•
Call Waiting tone (single beep )
•
An amber flashing line button
This feature is configured by the administrator.
Respond to Call Waiting Notification
To answer the ringing call, press the flashing amber session button or press Answer
to answer the call. You can also use the Navigation pad and scroll to the call and
press Select to answer it. Your phone puts the original call on hold automatically and
connects the ringing call.
Step 1 If the call is on a different line, you must first press the line button or All Calls,
if available, to display the ringing session and then answer the call.
CRICOS No. 00114A
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