Status Messages; Restoring Factory Defaults - Cisco 8861 Deployment Manual
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Status Messages
Status messages can be viewed locally on the phone under Applications > Admin settings > Status > Status messages.
Restoring Factory Defaults
The configuration of the Cisco IP Phone 8861 and 8865 can be reset to factory defaults by selecting Applications > Admin
settings > Reset settings > All settings.
A confirmation screen will appear where Reset must be selected to proceed with the factory data reset.
If the Cisco IP Phone 8861 or 8865 is not able to boot properly, a factory reset can also be initiated via the following procedure:
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Turn the phone off by disconnecting the power.
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Press and hold the # key, then power on the phone.
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Keep the # key held until the Mute LED turns off.
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Once the Mute LED turns off, release the # key.
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Then press 1 2 3 4 5 6 7 8 9 * 0 #.
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The Mute LED will turn on to indicate the factory reset sequence has been accepted.
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The Cisco IP Phone 8861 or 8865 will then continue the normal boot process and have the factory settings restored.
To boot the alternate image, perform the following procedure.
Cisco IP Phone 8861 and 8865 Wireless LAN Deployment Guide
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