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SYSTEM FEATURES
FEATURE
Class of Service
(COS)
Company Greeting
Company Name
156
DESCRIPTION
There are 62 COS levels for subscribers.
COS 63 is for the Message Manager and COS
64 is for the System Manager.
Either the System Administrator (using a
personal computer) or the System Manager
(using a telephone) can change COS
assignments.
Is a prerecorded message designed to greet all
incoming callers and provide relevant
information. This feature allows the use of up
to 32 different greetings for each individual
Time Service period (Day, Night, Lunch and
Break) as well as holidays*. Available for
both Port and Trunk services.
Note: The System Manager can change the
Company Greeting setting remotely by
simply calling the VPS.
*: Only the System Administrator can assign
specific greetings for holidays.
Is used by External Message Delivery
Service when the intended receiver enters the
password incorrectly 3 times. The VPS
announces the Company Name so that the
receiver realises what company placed the
call to him.
Table 32
• See 7.3.2 COS (Class of
• See B3 SYSTEM
• See "Creating and Editing a
• See C3 SETTING COS
• See 6.1.3 Company Greetings
• See C6 CHANGING THE
• See "Company Greeting No." in
• See "Company Greeting No." in
• See D6 RECORDING
• See "Company Greeting" in
• See D6 RECORDING
• See "Company Name" in
• See 3.5 Receiving External
REFERENCES
Service) Assignments.
ADMINISTRATION -
SETTING COS (CLASS OF
SERVICE) PARAMETERS.
Mailbox" in C2 SETTING UP
MAILBOXES.
(CLASS OF SERVICE)
PARAMETERS.
(Enter #6*998,5,1).
COMPANY GREETING
SETTING.
Tables 40 and 41 in
B4 SYSTEM
ADMINISTRATION - PORT/
TRUNK SERVICE.
Table 55 in B6.3 Holiday
Setting.
MESSAGES.
Glossary.
MESSAGES.
Glossary.
Delivery Messages in the
Subscriber's Guide.
Installation Manual
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Troubleshooting
