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Cisco Catalyst 3560 Hardware Installation Manual page 101

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Chapter 4
Troubleshooting
Table 4-1
Common Problems and Their Solutions (continued)
Symptom
No connectivity
78-16057-01
Possible Cause
Incorrect or bad cable
These are results of no link at both
ends:
A crossover cable was used
when a straight-through was
required, or the reverse.
The cable is wired incorrectly.
A crossover or straight-through
cable is wired incorrectly.
STP checking for possible
loops.
Catalyst 3560 Switch Hardware Installation Guide
Diagnosing Problems
Resolution
For the correct pinouts and
the proper application of
crossover vs.
straight-through cables, see
the
"Two Twisted-Pair
Cable Pinouts" section on
page
B-5.
Enable the automatic
medium-dependent-
interface crossover
(Auto-MDIX) feature.
Many legacy powered
Note
devices, including older
Cisco IP phones and
access points that do not
fully support IEEE
802.3AF, might not
support PoE when
connected to the
switches by a crossover
cable.
Replace with a tested good
cable.
For 1000BASE-T
connections, be sure to use
a twisted four-pair,
Category 5 cable.
Wait 30 seconds for the port
LED to turn green.
4-5

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