Configuring Smart Call Home
• The SMARTnet contract number for your device
• Your email address
• Your Cisco.com ID
For more information about Smart Call Home, see the following Smart Call Home page:
supportforums.cisco.com/community/netpro/solutions/smart_services/smartcallhome
Database Merge Guidelines
When you merge two Smart Call Home databases, the following guidelines apply:
• The merged database contains the following information:
• Destination profile names cannot be duplicated within the merging devices—even though the
High Availability
Both stateful and stateless restarts are supported for Smart Call Home.
Virtualization Support
One instance of Smart Call Home is supported. You can register your contact information at the Smart Call
Home web site at the following URL:
smart_services/smartcallhome
You can test Smart Call Home using the callhome send and callhome test commands.
Smart Call Home is virtual routing and forwarding (VRF) aware. You can configure Smart Call Home to use
a particular VRF to reach the Smart Call Home SMTP server.
Licensing Requirements for Smart Call Home
Product
Cisco
NX-OS
◦ A superset of all the destination profiles from the merging devices.
◦ The destination profile email addresses and alert groups.
◦ Other configuration information (for example, message throttling, or periodic inventory) present
in the managing device.
configurations are different, the names cannot be duplicated. If a profile name is duplicated, one of the
duplicate profiles must first be deleted or the merger fails.
License Requirement
Smart Call Home requires no license. Any feature not included in a license package is bundled
with the nx-os image and is provided at no extra charge to you. For a complete explanation
of the Cisco NX-OS licensing scheme, see the Cisco NX-OS Licensing Guide.
Cisco Nexus 9000 Series NX-OS System Management Configuration Guide, Release 6.x
https://supportforums.cisco.com/community/netpro/solutions/
Database Merge Guidelines
https://
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