Telephone answering system with facsimile (136 pages)
Summary of Contents for Panasonic KX-F1000AL
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OPERATING INSTRUCTIONS Pictured model KX-F1100AL Please read these Operating Instructions before using the unit and save for future reference. Plain Paper Facsimile KX-F1000AL Model No. Telephone Answering System with Plain Paper Facsimile KX-F1100AL Model No. Contents Chapt 1. Installation and Connection Chapt 2.
film, use discretion. ¡Do not rub the printed side or use an eraser on the printed side, as it may smear. ¡The used film is not reusable. You can order a new film for replacement through the nearest Panasonic dealer.
1. Installation and Connection Installing the film cartridge BACK Gear BACK Green holder Note: Because the length of the included film is 30 meters, it is recommended to purchase 200 meter length film for replacement soon. See page 82. Open the top cover. Top cover Press the green button on the right marked Head unit...
Installing the paper cassette You can use A4 size paper. The paper cassette can hold up to 250 sheets of 75 g/m 90 g/m (16 to 24 lb.) paper. Paper cassette cover Limit mark Partition UPPER LIMIT Clip PULL UP Note: ¡Do not insert paper of different thickness into the cassette at same time.
1. Installation and Connection Installing the document stacker Document stacker Installing the document feeder tray Tray fin Slot Document feeder tray Insert the document stacker with the bent side facing up until it clicks into place. Helpful hint: To extend the document stacker, pull it towards you until it clicks into place.
Installing the batteries The batteries are required to retain greeting and incoming voice messages in memory when the power cord is disconnected or during a power failure. Install four AA batteries (supplied) before using the unit. Top cover Front lid PRESS PRESS Note:...
¡The unit will not function during a power failure. ¡When you use the KX-F1000AL, you cannot use an extension phone connected to the EXT. jack. When you have telephone conversations between the extension and the other party then you pick up the phone of the facsimile unit, the call is switched to the facsimile unit and the extension line is disconnected.
Location of controls Front view Document entrance Speaker (p. 14) Microphone (pp. 15, 17) Recording paper exit Paper cassette (p. 5) Document stacker (p. 6) Note: The visual film indicator will show “FULL” when a new 200 meter film is installed. When the included film cartridge (30 meter roll film) is installed, the indicator will not show “FULL”.
2. Initial Preparation Before using your unit, program the following: ¡Current date and time ¡Your logo ¡Your facsimile telephone number This information will be printed on the top of each page transmitted from your unit. Setting the date and time Press (MENU).
How to enter characters and symbols The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing 0–9 and direct call station 1 will alternately select a character as shown below. Keys INSERT key (Used to insert one character or one space.) SPACE key (Used to replace one character with a space.) DELETE key (Used to delete one character.)
2. Initial Preparation Setting your facsimile telephone number Press (MENU). SYSTEM SET UP Press , then YOUR TEL NO. Press (START/SET) . NO.= Enter your facsimile telephone number up to 20 digits. ¡k button inserts a space and j button a “+”.
Recording greeting messages Record two types of greeting message before using the unit as an answering device and facsimile. One is the message for the ANS/FAX mode, and the other for the TEL/FAX mode. The ANS/FAX mode greeting message tells a caller that you are unable to answer, and allows the caller to leave a voice message or send a fax message.
Callers will hear fax tones and will only be able to transmit faxes. EXT. TAM mode (KX-F1000AL only): This mode can be used when you wish to connect a telephone answering machine (TAM) to the external telephone jack on your facsimile unit. If a voice call is detected, the answering machine will begin recording.
3. Making and Answering Voice Calls Making voice calls Press (SP-PHONE) or lift the handset. Dial a phone number. ¡If you misdial, hang up and dial again. When the other party answers, speak into the microphone from a distance of approximately 25 cm (10 inches) or speak using the handset.
4. Transmitting and Receiving Fax Calls Transmitting documents Loading documents Insert the documents FACE DOWN until a beep tone is heard. ¡The unit can accept up to 15 sheets of paper at a time. Adjust the document guides to the width of the documents.
Transmitting documents with fewer procedure Insert the documents FACE DOWN. Dial a phone number. ¡If you misdial, press (STOP) and dial again. Press (START/SET). ¡The unit will start to dial and transmit the documents. Note: If there is no answer or the line is busy, the unit will automatically redial the number up to 2 times.
Automatic reception Set the receive mode to the TEL/FAX, FAX, EXT. TAM—KX-F1000AL, or ANS/FAX—KX-F1100AL. When a fax call is received, the unit will automatically activate the fax function to receive documents. Caution: Do not let more than 100 sheets of paper accumulate at one time onto the paper cassette.
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Receiving in the TEL/FAX mode When a call is received, the unit will work as follows. If extension telephones are connected, they will only ring before the call is answered. \1 The facsimile unit will automatically answer the call without ringing. (From this point, a telephone fee will be charged to the caller.) The facsimile unit will distinguish between a voice and fax call.
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4. Transmitting and Receiving Fax Calls Setting the TEL/FAX mode ring count You can choose from 2 to 9 toll rings. Press (MENU). SYSTEM SET UP Press , then press TEL/FAX RING Press (START/SET) COUNT=2 Press (‹) or (›) to select the desired number of rings.
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Receiving in the FAX mode When a call is received, the unit will ring and activate the fax function. Setting the FAX mode ring count You can choose from 2 to 9 rings. Press (MENU). SYSTEM SET UP Press , then press FAX RING Press (START/SET).
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The facsimile unit will activate the fax function to receive a document. \1 Inform the fax caller of your remote fax activation code beforehand (see page 42). (KX-F1000AL only) Telephone answering machine Peel off the tape on the EXT. jack Connect to EXT.
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Setting up the answering machine 1. Set the desired number of rings (1 to 4) on the telephone answering machine. 2. Record a greeting message referring to the example below. “This is (your name, business and/or telephone number). We are unable to answer the phone right now. Please leave a message after the long beep.
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4. Transmitting and Receiving Fax Calls Setting the silent detection This feature allows the facsimile unit to activate the fax function automatically when a silent pause longer than 4 seconds is detected in the EXT. TAM mode. Helpful hints: ¡To receive documents from stations that do not send a calling tone after dialing, activate this feature. ¡If you use a single cassette tape to give a greeting message and to record incoming messages, deactivate this feature.
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Receiving in the ANS/FAX mode When a call comes in, the unit will automatically answer the call and distinguish between a fax and voice call. When a fax call is received, the unit will automatically activate the fax function to receive documents. When a voice call is received, the unit will play the greeting message and record an incoming voice message.
5. Operating the Answering Device (KX-F1100AL only) Setup of voice message and document reception To record voice message and receive fax document Set the unit to the ANS/FAX mode by pressing (RECEIVE\MODE). Monitoring incoming calls While an incoming call is being recorded, you can monitor it through the speaker.
Listening to messages in common memory When the unit has received voice messages, —the NEW MESSAGES indicator will flash, and/or —a slow beep will sound if message alert (page 32) is set to ON. To listen to new messages Press (NEW\MESSAGES). ¡The unit will play back the new recorded messages.
5. Operating the Answering Device (KX-F1100AL only) Erasing recorded messages To erase specific messages from memory Press (ERASE) while the message you want to erase is playing. To erase all messages in common memory Press (ERASE) after listening to all of the messages.
Recording a telephone conversation The user may record a telephone conversation. During the conversation, open the station key panel and press (MEMO/2WAY\REC). ¡A beep will sound every 15 seconds to notify the caller that the conversation is being recorded. To stop recording: Press (MEMO/2WAY\REC) again or (STOP).
5. Operating the Answering Device (KX-F1100AL only) Setting the caller’s recording time You can choose between two lengths of recording times for incoming messages. VOX (unlimited): The unit will record an incoming message as long as the caller speaks (pre-selected setting).
Setting the recording time alert When the remaining time to record incoming messages becomes less than 60 seconds, the unit will alert the user with a slow beep. Press (MENU). SYSTEM SET UP Press , then REC. TIME ALERT Press (START/SET). MODE=OFF Press (‹) or (›) to select “ON”.
6. Copier Function Making a copy Insert the documents FACE DOWN. ¡The unit can make a copy of up to 15 sheets of paper at a time. Press (COPY). ¡The unit will start copying. To stop copying halfway Press (STOP). ¡The unit will stop copying and eject the documents.
7. Automatic Dialing The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most frequently dialed numbers. One-touch dialing: The unit is equipped with 14 direct call station keys. Speed dialing: The unit is equipped with 60 additional dialing stations. These stations are assigned to 2-digit numbers (00–59).
7. Automatic Dialing Making voice calls using automatic dialing Press (SP-PHONE) or lift the handset. Using one-touch dialing: Press the desired direct call station key. Using speed dialing: Press (DIRECTORY), then press desired 2-digit number (00–59). Transmitting documents using automatic dialing Insert the documents FACE DOWN.
Electronic telephone directory The station names stored in memory will be automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document feeder first.
8. Advanced Operations Voice contact Initiating voice contact You can have a voice conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. Important: This feature works only when the other party’s unit is equipped with a voice contact feature. Press (SP-PHONE/VOICE\STDBY) while transmitting or receiving documents.
Polling The polling feature allows you to receive a document from another compatible machine where you pay for the call as opposed to the document being sent to you, thereby saving the other party call charges. This unit can perform both receive and transmit polling. Receive polling To place a call and recover a document from another machine, follow the steps below.
8. Advanced Operations Delayed transmission The unit can send fax documents automatically at a specific time. This allows you to take advantage of low- cost calling hours offered by your telephone company. Delayed transmission can be programmed up to 24 hours in advance. Insert the documents FACE DOWN.
Reserving transmission during fax reception While the unit is receiving documents, you can reserve your fax transmission to another station. The unit will automatically transmit documents after fax reception is complete. Insert the documents FACE DOWN during fax reception. Enter the phone number by using one-touch dialing, speed dialing, full number dialing or electronic telephone directory.
8. Advanced Operations Remote fax receiving using an extension If you have an extension phone on the same line, it is possible to receive a fax message to your facsimile unit. Using the extension phone, dial the remote fax activation code. This saves you from going to the facsimile unit and pressing (START/SET).
Junk mail prohibitor This feature prevents reception from facsimile machines whose phone numbers are not stored in automatic dialing. Important: ¡This feature does not work under the following conditions: —when the unit is in the TEL mode, —when manual reception is performed, or —the other party does not program their facsimile ID number correctly.
8. Advanced Operations Receiving with distinctive ring service Before using this feature, please consult with your local telephone company for the availability of this service in your area. The distinctive ring service gives you an additional phone number with a different ring pattern (triple ring) on a single telephone line.
Logo print position Logo, telephone number, date, time and page number will be printed on the transmitted document from your unit in the following manner. OUT: Outside of the transmitted document’s paper size (pre-selected setting) Inside of the transmitted document’s paper size OFF: Not printed To change the setting, proceed as follows.
8. Advanced Operations Copy reduction mode When you copy documents that are longer than the recording paper, the unit can reduce the original document and print it out on one page by programming a suitable reduction rate below. The reduction rate is determined by a combination of the size of recording paper and original document.
Receiving reduction mode When the size of the documents sent by the other party is as large as, or larger than the recording paper, the unit can reduce each page of the document and print it out on the recording paper at a suitable reduction rate below.
8. Advanced Operations Film/Paper save reception Use this feature if you wish to save film and recording paper when receiving two or more faxed pages. When this feature is set, the unit will reduce documents to half their length and print out two pages of documents on one page.
Extension copy Use this feature to enlarge a document to twice the length of the paper that is correctly being used in the paper cassette. This feature is used to reverse the film/paper save function (see page 48). Sample of extension copy: When you wish to enlarge the top half of the document: Original document Top edge...
8. Advanced Operations Pager alert for fax reception This feature allows your unit to call your pager automatically each time your unit receives a fax message. This feature will be only effective for automatic pager. Press (MENU). SYSTEM SET UP Press , then FAX PAGER...
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8. Advanced Operations (KX-F1100AL only) Voice mailbox (KX-F1100AL only) The unit has four memory locations—common memory and three mailboxes. The greeting messages and incoming calls can be recorded into each memory location. Your caller can leave a message in a specific mailbox. Only the person who knows the password can retrieve the message from the mailbox.
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8. Advanced Operations (KX-F1100AL only) Recording a mailbox greeting message Record a personal greeting message for each mailbox. This will be played back to the caller who selected the specific mailbox. Helpful hints: ¡Each greeting message can be recorded up to 16 seconds. We recommend you record a brief greeting message to leave more time for incoming messages.
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Programming the mailbox password Program your own password for your mailbox to prevent other users from retrieving messages. Choose any 3-digit number except a number using digits 0 or 7. Important: The mailbox password must be different from the first 2 digits of a remote ANS ID (page 57), a junk mail prohibitor ID (page 43) and a remote fax activation code (page 42).
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8. Advanced Operations (KX-F1100AL only) Listening to messages in a mailbox When there is a new message in a mailbox, —the mailbox number will flash in the display, and/or —a slow beep will sound if mailbox alert (page 55) is set to ON. Press (MAIL\BOX) repeatedly until the desired mailbox number is displayed.
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Setting the mailbox alert This feature allows your unit to alert you with a slow beep if a caller’s message has been recorded in a mailbox. Press (MENU). SYSTEM SET UP Press , then MAIL BOX ALERT Press (START/SET). MODE=OFF Press (‹) or (›) to select “ON”.
8. Advanced Operations (KX-F1100AL only) Remote operation from a touch tone phone (KX-F1100AL only) You can access your unit and retrieve the incoming messages from a remote location with a touch tone telephone. Summary of remote operations Call your unit from a touch tone phone. Common memory Press your remote Press...
Programming the remote ANS ID The remote ANS ID is used to access your answering device and listen to your messages in common memory. Choose any number from 111 to 999 except a number using digits 0 or 7. Important: The remote ANS ID must be different from the first 2 digits of a junk mail prohibitor ID (page 43), a remote fax activation code (page 42) and a mailbox password (page 53).
8. Advanced Operations (KX-F1100AL only) Listening to messages in a mailbox Call your unit. Press and the desired mailbox number ) during the ANS/FAX mode greeting playback. Enter a mailbox password during a personal greeting message. ¡A long beep and a short beep(s) will sound. Short beep(s) indicate(s) the number of newly recorded messages.
Erasing messages from memory Erasing a specific message from memory Press when the message you want to erase is being played. ¡The unit will erase the message being played back. ¡A long beep followed by three short beeps will sound. Then the unit will continue with the next message.
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8. Advanced Operations (KX-F1100AL only) Re-recording a greeting message You can change the content of the ANS/FAX mode greeting message and mailbox greeting message from a remote location. Call your unit. For the ANS/FAX mode greeting message: Press your remote ANS ID. For the mailbox greeting message: Press (desired...
Pager alert for incoming messages This feature allows your unit to call your pager automatically each time an incoming message is recorded. You can set the pager number for each memory (common, mailbox 1, 2 and 3). This feature will be only effective for automatic pager. Press (MENU).
8. Advanced Operations (KX-F1100AL only) Day/night mode (KX-F1100AL only) If you wish to use the unit as a telephone and facsimile during the business hours and switch to the answering device during off hours, activate this feature. The unit will automatically switch the receiving mode at a preprogrammed time without the operator’s assistance.
Display contrast Use this feature to adjust the brightness of the display. The following choices are available. NORMAL: (Pre-selected setting) LIGHT: Used when the display contrast is dark. DARKER: Used when the display contrast is light. Press (MENU). SYSTEM SET UP Press , then LCD CONTRAST...
8. Advanced Operations TONE, RECALL and PAUSE buttons (TONE) TONE button The TONE (*) button is used when your line has a rotary pulse dial service. Pressing the button allows you to change temporarily from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to pulse mode.
Printing reports and lists You can print out the following reports/lists from your unit. Feature list—provides you with the current settings of the basic and advanced programming features (see page 68 or 69). Telephone number list—provides you with phone numbers and their station names which are stored in automatic dialing.
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8. Advanced Operations Setting the transmission report printing One of the following choices is available. ERROR: The transmission report will print out only when the fax transmission fails. The report will always print out, indicating whether fax transmission is successful or not. OFF: The report will not print (pre-selected setting).
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Sample of journal report JOURNAL NO. OTHER FACSIMILE START TIME 1234567 Jan. 21 02:14PM 9998765 Jan. 21 02:17PM 2121444 Jan. 21 02:18PM 555556677 Jan. 22 10:35AM +987 1234 Jan. 22 11:02AM Sample of transmission report XMT REPORT NO. OTHER FACSIMILE START TIME COMPANY ABC Jan.
8. Advanced Operations Summary of user programmable features Feature tables for KX-F1000AL Basic features Code Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT TEL/FAX DELAYED RING FAX RING COUNT REMOTE TAM ACTIVATION Advanced features Code...
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COMMON PAGER MAIL BOX1 PAGER MAIL BOX2 PAGER MAIL BOX3 PAGER FAX PAGER SET DEFAULT Selection Initial setting mm/dd/yy hh:mm (Jan./01/96 12:00AM) (Panasonic FAX SYSTEM) ERROR/ON/OFF 2–9 rings 2–9 rings 2–9/TOLL SAVER/RINGER OFF VOX (unlimited)/1 minute Selection Initial setting OUT/IN/OFF ON/OFF...
¡The recording paper is jammed near the head unit. Clear the jammed paper PAPER JAMMED (see page 74). ¡The other fax machine does not provide the polling function. Check the other POLLING ERROR party. ¡The document is jammed. Remove the jammed document (see page 76).
Before requesting help General PROBLEM I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The REDIAL/PAUSE button does not function properly. While programming, I cannot enter the ID code or the password.
Recording image is faint. A blank sheet is ejected after the received documents are printed out. Operation in EXT. TAM mode (For KX-F1000AL only) PROBLEM I cannot receive documents automatically I cannot receive voice messages. I cannot retrieve voice messages recorded on the answering machine from a remote location.
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Answering Device (For KX-F1100AL only) PROBLEM No voice messages have been recorded in the ANS/FAX mode. I cannot retrieve recorded messages from a remote phone. Messages in the mailbox do not play back. Copying PROBLEM A dirty pattern or black line appears on the copied documents.
9. Troubleshooting and Routine Care Clearing a recording paper jam If a recording paper jams, the display will show one of two messages below. Remove the jammed recording paper following either message. A recording paper jammed near the head unit. PAPER JAMMED A recording paper jammed near the paper cassette.
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PULL UP Removing a jammed recording paper near the paper cassette PULL UP 9. Troubleshooting and Routine Care Press the head unit down firmly until it clicks into place. Close the top cover securely by pushing down on both sides. PUSH TO LOCK Insert the paper cassette into the unit until it clicks into place.
9. Troubleshooting and Routine Care Clearing a document jam If the unit does not release an original document during feeding, remove it as shown below. Front lid Front lid open lever Adjusting the feeder pressure If misfeeding of documents occurs frequently, adjust the feeder pressure. Lever Front lid open lever Slide the front lid open lever towards you to...
Cleaning the unit Cleaning the document feeder unit If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the feeder rollers, sub roller, rubber flap, white plate and glass. Rubber flap Sub roller Feeder rollers White plate Glass...
Insert the four gears into the new film cores so that the guide tabs of each gear fits into the slots of the film core. Guide tabs Caution: The film is not reusable. You can order a new film for replacement through the nearest Panasonic dealer.
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Unused spool FILM SUPPLY Gears Blue leader Tabs BACK Green gear Green holder 9. Troubleshooting and Routine Care Insert the film into the cartridge so that the arrow on the open cartridge points in the same direction as the arrows on the film. ¡If you insert a film which was used halfway, insert the unused spool of the film on the “FILM SUPPLY”...
10. General Information Important safety instructions When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this product.
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CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) instructed. 2. Do not dispose of the battery(ies) in a fire. The cell may explode. Check with local codes for possible special disposal instructions.
10. General Information Accessory order information Use the following for replacement. Problems will occur if other brands of films are used. Model No. Description KX-FA132 Film cartridge KX-FA133 Replacement film (1 set) KX-FA134 Replacement film (2 sets) Specifications 1. Applicable Lines: 2.
Telstra Telephone Instructions to customer Installation Attached to this apparatus is a label bearing a “Austel Permit Number”. This number is evidence that it is a “Permitted Attachment” which has been authorized by Austel to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
Remote control card for KX-F1100AL Mailbox Remote Operation » Recording a message into a » Recording a message into a mailbox: 1. Call your unit. 2. Press * and the mailbox no. (1, 2 or 3). 3. Leave a message. »...
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10. General Information Remote Command Repeating a message Skipping a message New message playback All message playback Room monitoring Re-recording a greeting message Stopping re-recording of a greeting message Erasing a specific message Erasing all messages Pager alert for ANS—ON Pager alert for ANS—OFF Answering Device Remote Operation 1.
Station Name/Phone No. Speed dialer list Station Name/Phone No.
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¡Enclose a copy of your purchase receipt as proof of date of purchase. ¡Send or bring the product to Panasonic Authorised Service Centre. Warranty does not include any freight to and from the user or insurance so please arrange this yourself.