Error Message
Service Error ##
Size Error
Size Error 2-sided
Size Mismatch
Supplies
Drum End Soon
Supplies
Replace Drum
Supplies
Toner Low
Too Many Trays
Touchscreen
Initialisation Failed
Unusable Device
Unusable Device
Remove the Device. Turn
the power off and back
on again.
Wrong Paper Size MP
Wrong Paper Size T1
Wrong Paper Size T2
Wrong Paper Size T3
Related Information
•
Troubleshooting
Cause
Machine's firmware has a
problem.
The paper size defined in the
printer driver is not supported
by the defined tray.
The paper size specified in the
machine's paper size setting is
not available for automatic 2-
sided printing.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
The paper in the tray is not the
correct size.
The drum unit is near the end of
its life.
It is time to replace the drum
unit.
The drum unit counter was not
reset when a new drum was
installed.
If the LCD displays this
message, you can still print.
The toner cartridge is near the
end of its life.
The number of installed
Optional Trays exceeds the
maximum number.
The Touchscreen was pressed
before the power on
initialisation was completed.
Debris may be stuck between
the lower part of the
Touchscreen and its frame.
A USB device or USB Flash
memory drive that is encrypted
or not supported has been
connected to the USB direct
interface.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
The specified tray ran out of
paper during copying and the
machine could not feed the
same size paper from the next
priority tray.
Action
•
Contact Brother customer service.
Choose a paper size supported by the defined
tray.
Press
(if required).
Load the correct size of paper in the tray and set
the tray for that paper size.
Choose a paper size supported by 2-sided
printing.
Paper size available for automatic 2-sided printing
is A4.
Load the correct size of paper in the tray
indicated on the LCD and set the size of paper for
the tray.
Order a new drum unit before the LCD displays
Replace Drum.
Replace the drum unit with a new one.
Reset the drum unit counter.
See the instructions included with the new drum
unit.
Order a new toner cartridge now so a
replacement toner cartridge is available when the
LCD displays Replace Toner.
Reduce the number of Optional Trays.
Make sure nothing is touching the Touchscreen.
Insert a piece of stiff paper between the lower part
of the Touchscreen and its frame and slide it back
and forth to push out any debris.
Unplug the device from the USB direct interface.
•
Unplug the device from the USB direct
interface.
•
Press and hold
to turn the machine off,
and then turn it on again.
Refill the paper in the paper tray.
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