Error Messages - Brother MFC-8530DN Online User's Manual
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Troubleshooting
Error Messages
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the table.
Error Messages
Authentication
Error, contact
your
administrator.
Check User ID and
Password.
File Access Error,
contact your
administrator.
Server Timeout,
contact your
administrator.
Server Timeout
Wrong Date&Time,
contact your
administrator.
>
Network Problems
> Error Messages
Cause
Your authentication setting for
the Store Print Log to Network
feature is not correct.
The Kerberos Authentication
error.
The date, time and time zone
settings of the Brother machine
are not correct.
The DNS server configuration
is not correct.
The Brother machine cannot
connect to the Kerberos server.
The Brother machine cannot
access the destination folder
for the Store Print Log to
Network feature.
In Web Based Management,
you have selected the Cancel
Print option in the Error
Detection Setting of Store
Print Log to Network.
The Brother machine cannot
connect to the server for the
Store Print Log to Network
feature.
The Brother machine cannot
connect to the LDAP server.
The Brother machine cannot
connect to the Active
®
Directory
server.
The Brother machine does not
obtain the time from the SNTP
time server or you have not
Action
•
Make sure the Username and Password in
Authentication Setting are correct. If the username
is part of a domain, enter the username in one of the
following styles: user@domain or domain\user.
•
Make sure the time of the log file server matches the
time from the SNTP server, or the Date&Time
settings.
•
Make sure the SNTP time server settings are
configured correctly so the time matches the time
used for authentication by Kerberos or NTLMv2. If
there is no SNTP server, make sure the Date&Time
and Time Zone settings are set correctly using Web
Based Management or the control panel so the
machine matches the time being used by the server
providing the authentication.
Make sure you have entered a correct user name and a
password for the Kerberos server. For more information
on the Kerberos server settings, contact your network
administrator.
Confirm your machine's date, time and time zone
settings.
Contact your network administrator for the information on
the DNS server settings.
Contact your network administrator for the information on
the Kerberos server settings.
•
Make sure the stored directory name is correct.
•
Make sure the stored directory is write-enabled.
•
Make sure the file is not locked.
Wait for about 120 seconds until this message
disappears from the LCD.
•
Make sure your server address is correct.
•
Make sure your server is connected to the network.
•
Make sure the machine is connected to the network.
•
Make sure your server address is correct.
•
Make sure your server is connected to the network.
•
Make sure the machine is connected to the network.
•
Make sure your server address is correct.
•
Make sure your server is connected to the network.
•
Make sure the machine is connected to the network.
•
Make sure the settings to access the SNTP time
server are configured correctly in Web Based
Management.
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