My Wireless Computer Has Connected To The Router In The Past, But Why Can't I Get It To Connect Now; I Know My Router Is Set Up, But Why Can't My Computer Find My Wireless Network; What Happens If I'm Connected To More Than One Network; Why Do I See Two Network Names When I'm Connecting To My Linksys Router - Cisco Linksys E-Series Faq
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Linksys Router
My wireless computer has connected to the router in the past, but why can't I get it to connect now?
If you've connected a wireless computer to the router in the past and you can't get connected now, here are some things to try:
Check if any of your wired computers can access the Internet. If your wired computer is NOT online, refer to the previous
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question, "My router can't connect to the Internet. What can I do to try to fix it?" on page 1. Otherwise follow the steps
below:
Make sure the router name or password has not changed. If it has, insert the Easy Setup Key into the computer you're trying
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to connect to update the name and password settings.
If the Easy Setup Key was not updated with the new settings, open Cisco Connect, click Router settings, and then click
Update or create key to update your Key. Then, insert the updated Easy Setup Key into the computer you're trying to
connect. This will update the name and password settings and connect the computer to the router.
If you're connecting to the router wirelessly, bring your computer closer to the router to make sure it's within wireless range
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to connect. If it's too far away, or if there are other devices nearby, like a cordless phone, microwave, or baby monitor, the
signal may be interrupted.
Turn your router off, wait 30 seconds, and then turn it back on. Wait until the lights are illuminated and blinking and try to
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connect to the Internet again.
Make sure your computer's built-in wireless adapter is turned on. Most laptops have a switch that turns its wireless feature
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on and off. This doesn't apply if you bought an external wireless adapter. Refer to your computer's documentation or online
Help if you're unsure where this switch is.
If you have a Macintosh, make sure the AirPort status icon is in the menu bar and is turned on. Refer to your computer's
documentation or online Help if you need help turning on AirPort.
I know my router is set up, but why can't my computer find my wireless network?
Make sure your computer's built-in wireless adapter is turned on. Most laptops have a switch that turns its wireless feature
•
on and off. This doesn't apply if you bought an external wireless adapter. Refer to your computer's documentation or online
Help if you're unsure where this switch is.
If you have a Macintosh, make sure the AirPort status icon is in the menu bar and is turned on. Refer to your computer's
documentation or online Help if you need help turning on AirPort.
Make sure your computer is within wireless range of your router. If they are too far apart, the wireless signal may be weak.
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What happens if I'm connected to more than one network?
You can't connect to your Linksys router if your computer is currently connected to another router (network). If your computer
is connected to another router, disconnect the cable between that router and your computer. Then, you can click Next in the
Router setup to continue.
Why do I see two network names when I'm connecting to my Linksys router?
The Linksys router provides two separate, secure networks for your home. One is the main network that you should use for your
home computers and devices, and the other is a Guest network that friends and family can use when they visit. When you have
visitors who want to access the Internet at your home, you can give them the Guest network name and password, allowing
them to use the Internet without being able to access your computers and personal data.
How do I disable my wireless connection utility?
The router requires that wireless connections are managed by the Microsoft Windows Wireless Connection Manager. Some
laptops and computers are pre-loaded with a different wireless connection manager. If this is the case, you need to disable, or
turn off, the other wireless connection manager, and enable the Microsoft Windows Wireless Connection Manager.
1. Disable the current wireless connection manager. To do this, you can typically right-click its icon in the Task Bar and disable it.
If you can't find its icon, refer to your computer's documentation for details about turning off its default wireless connection
manager.
2. Enable the Windows Wireless Connection Manager. To do this, click the Windows Wireless icon in the Task Bar to open the
"Wireless Network Connection" dialog.
3. Click the Change advanced settings link.
Models: E1000, E2100L, E2000, E3000
Connecting your Linksys router to the Internet
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