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Error Message
Jam Manual Feed
Jam Rear
Jam Tray
Limit Exceeded
Log Access Error
Low Temperature
Manual Feed
No Belt Unit
No Paper
No Permission
No Toner
No Tray
No Waste Toner
Cause
The paper is jammed in the
manual feed slot of the
machine.
The paper is jammed in the
back of the machine.
The paper is jammed in the
paper tray of the machine.
The print limit set in Secure
Function Lock 2.0 was
reached.
The machine could not access
the print log file in the server.
The room temperature is too
low for the machine to operate.
Manual was selected as the
paper source when there was
no paper in the manual feed
slot.
The belt unit is not installed
correctly.
The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
The toner cartridge or the toner
cartridge and drum unit
assembly is not installed
correctly.
The paper tray is not installed
or not installed correctly.
The waste toner box is not
installed correctly.
Action
See Paper is jammed in the manual feed slot
on page 77.
See Paper is jammed at the back of the
machine on page 79.
See Paper is jammed in the paper tray
on page 77.
Call your administrator to check your Secure
Function Lock Settings.
Call your administrator to check the Store Print
Log to Network settings.
see Network User's
For more information,
Guide
: Store Print Log to Network
Increase the room temperature to allow the
machine to operate.
Place paper in the manual feed slot (see
Loading paper in the manual feed slot
on page 20).
Reinstall the belt unit (see Replacing the belt
unit on page 60).
Do one of the following:
Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
Call your administrator to check your Secure
Function Lock Settings.
Remove the toner cartridge and drum unit
assembly for the color indicated on the
Touchscreen. Remove the toner cartridge from
the drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge (see Replacing the toner
cartridges on page 44).
Reinstall the paper tray.
Reinstall the Waste Toner Box (see Replacing
the waste toner box on page 64).
Troubleshooting
73
B
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