Error Message
Replace Fuser
Replace PF kit
1
Replace Toner
1
The Touchscreen
shows the toner
cartridge color that
you must replace.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
Replace WT Box
Scan Unable XX
Short paper
Size Error 2-sided The paper in the tray is not the
Cause
It is time to replace the fuser
unit.
It is time to replace the paper
feeding kit.
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
It is time to replace the waste
toner box.
The machine has a mechanical
problem.
The length of the paper in the
tray is too short for the machine
to deliver it to the Face down
output tray.
correct size and is not available
for automatic 2-sided printing.
Action
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace Fuser Unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
http://www.brother-usa.com/service/
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
To replace PF Kit contact Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace the toner cartridge for the color
indicated on the Touchscreen (see Replacing
the toner cartridges on page 44).
Replace the waste toner box (see Replacing
the waste toner box on page 64).
Press and hold down
machine off, and then turn it on again.
If the problem continues, call Brother
Customer Service.
Open the back cover (face
the printed page exit onto the face up output
tray. Remove the printed pages and then press
Start.
Load the correct size of paper in the tray and
set the size of paper for the tray (see Paper
Size on page 25).
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
Troubleshooting
to turn the
-
up output tray) to let
75
B