Samsung OfficeServ Manuals

Manuals and User Guides for Samsung OfficeServ. We have 6 Samsung OfficeServ manuals available for free PDF download: Technical Manual, User Manual, System Administration & Special Features Manual, Technical Tip Sheet

Samsung OfficeServ User Manual (100 pages)

Enterprise IP Solutions

Brand: Samsung | Category: Telephone System | Size: 2.03 MB

Introduction

7
- Document Content and Organization
  7
- Conventions
  8
- References
  8
CHAPTER 1. Introduction to the Officeserv Operator

10
- Overview
  
  10
  - System Requirements
    11
- Functions of the Officeserv Operator
  
  11
CHAPTER 2. Officeserv Operator Installation

13
- Preparations before Installation
  
  13
- Procedures for Installing the Officeserv Operator
  
  14
CHAPTER 3 . Description of the Officeserv Operator

19
- Starting the Officeserv Operator
  
  19
- Main Window
  
  20
- Menus
  
  22
- Information Window
  
  23
- Incoming Calls Window
  
  24
- Active Calls Window
  
  24
- Held Calls Window
  
  28
- Call Button Window
  
  28
- DID Window
  
  29
  - DID Inter-Working BLF Group Settings
    30
- BLF (Busy Lamp Field) Window
  
  31
  - Searching a BLF Group
    32
  - BLF Group Management
    34
  - Device Management
    37
  - Calling Functions
    42
  - Icons for Status Display
    45
- Status Bar
  
  45
CHAPTER 4. Officeserv Operator Settings

47
- Changing Telephone Line
  
  47
- Option Settings
  
  48
  - General
    49
  - Key Telephone
    50
  - Columns
    51
  - Display
    52
  - Toolbar
    53
  - Station Group
    54
  - Contact Information
    54
  - Call Control
    55
  - Blocked Cids
    56
  - Urgent/Vip Cids
    57
  - Color
    58
  - Advanced
    59
  - Function Key
    60
- Message Handling
  
  61
  - Enable Message
    61
  - Send Message
    61
- Add Outgoing BLF Group
  
  62
CHAPTER 5. Call Control

64
- General Functions
  
  65
  - Dial
    65
  - Answer
    66
  - Drop
    67
  - Hold
    68
  - Unhold
    68
  - Transfer
    69
  - Consultation Transfer
    70
  - Station Park
    71
  - Attempt/Cancel a Conference
    72
  - Add/Remove Participants or Leave a Conference Call
    73
- Additional Functions
  
  74
  - Hold with Note
    74
  - Target Hold (Transfer Reservation)
    75
  - Orbit Park
    76
  - Call Back
    78
  - Leave Message
    79
  - Ohva
    80
  - Connect to Voice Mailbox
    80
  - Leave Voice Message
    80
  - Transfer to a Voice Mailbox
    81
  - Record Voice Messages
    81
  - Redirect
    81
  - Pickup
    82
  - Repeating the Last Action Once a Call Is Reconnected
    82
ANNEX A. Retrieving the Call Log

84
- Log Viewer Start
  
  84
- Log Viewer Menus
  
  85
- Retrieving Logs
  
  86

Samsung OfficeServ User Manual (43 pages)

for iDCS 100 Release 2/OfficeServ iDSC 500 Release 2/OfficeServ OfficeServ 7200

Brand: Samsung | Category: Keypad | Size: 0.71 MB

User Guide
1
Table of Contents
2
About this Book

4
- Feature Access Codes
  5
- System Tones
  5
- Volume Controls
  5
Assembling Your Keyset

9
Outside Calls

10
- Adding a Keyset Daughterboard Module
  10
- Making an Outside Call
  10
- Answering an Outside Call
  10
- Universal Answer
  10
- Calling Other Stations
  11
- Answering Intercom Calls
  11
- Answer Modes
  11
- Busy Line Queuing with Callback
  11
- Canceling Callback
  11
- Busy Station Callback
  12
- Busy Station Camp-On
  12
- Calling Your System Operator
  12
  - Consultation Hold
    13
  - System Hold
    13
  - Exclusive Hold
    13
  - Another Station
    13
  - Remote Hold
    13
  - Transferring Calls
    13
  - Hold Recall
    13
Call Processing

14
- Transfer to Voice Mail
  14
- Call Waiting
  14
- Conference Calls
  14
  - Forwarding Calls
    15
  - Forward Follow Me
    15
  - Forward All Calls
    15
  - Forward Dnd
    15
  - Forward Busy
    15
  - Call Forward Options
    15
  - Forward no Answer
    15
- Call Pickup
  16
- My Group Pickup
  16
- Privacy Release
  16
Dialing Features

17
- Speed Dialing
  17
- Programming Personal Speed Dial Numbers
  17
- One Touch Speed Dialing
  17
- Last Number Redial
  17
- Manual Retry with Redial
  18
- Save Number with Redial
  18
- Chain Dialing
  18
- Automatic Redial/Retry
  18
- Pulse to Tone Changeover
  18
Paging and Messaging

19
- Making an Internal Page
  19
- Making an External Page
  19
- All Page
  19
- Meet Me Page
  19
- Call Park and Page
  19
Intercom Calls

20
- Returning Messages
  20
- Programmed Messages
  20
Convenience Features

21
- Do Not Disturb
  21
- One Time DND
  21
- Mute
  21
- Background Music
  21
- Established Call Pickup
  21
- Appointment Reminder/Alarm Clock
  21
- Executive/Secretary Hotline
  22
- Group Listening
  22
- Account Codes
  22
- Locking Your Keyset
  22
- Manual Signalling
  23
- Off-Hook Voice Announce
  23
- OHVA Block
  23
- OHVA Reject
  23
- In Group/Out of Group
  23
Customizing Your Keyset

24
- AME Password
  24
- Auto Camp-On
  24
- Select Ring Tone
  24
- Change Your Passcode
  24
- Set Answer Mode (Intercom)
  24
- Hot Keypad
  25
- Key Confirmation Tone
  25
- Rejoining a
  25
- Ring Preference
  25
- Auto Answer CO Calls
  25
- Directory Information
  26
- Call Log
  26
- Dial by Name
  26
- Call Progress Displays
  27
- Display Number Dialed
  27
- Call Duration Timer
  27
- Auto Timer
  27
- Timer Function
  27
- Station Names
  28
- Managing Key Assignments
  28
- LCR with Clear
  28
- Backspace with LCR
  28
  - Text Messaging
    29
  - Viewing the Next Caller ID Call
    31
  - Storing a Caller ID Number
    31
  - With Keyset
    32
Svmi E-Series

34
- Accessing Your Mailbox
  34
- Getting Started
  35
- Listen to Your Messages
  35
- Subscriber Services Menu
  35
- Listening to Old or New Messages
  35
- Group New or Old Messages
  36
- Record and Send a Message
  36
- Access Manager
  36
- Personal Greetings
  37
- Mailbox Administration
  38
- Message Broadcast
  39
- Personal Services
  40
- Personal Administration Settings
  40
- Keyset User Features
  41
Display Features

42
- Interactive Display Keys
  42
- Shortcuts
  42
- Interactive Displays
  42
Personal Speed Dial Numbers

43

Samsung OfficeServ Technical Manual (137 pages)

Brand: Samsung | Category: PBX | Size: 14.41 MB

1 Site Requirements

5
2 Installing Single Cabinet and Multiple Cabinet Configurations

7
3 Installing Printed Circuit Cards

24
- Mcp2 Card
  28
- Scp2 Card
  28
- Lcp2 Card
  29
- Esm Board
  30
- Misc Board
  30
- Scm Board
  30
- Mfm Board on Processor Card
  31
- Rcm Board
  31
- Modem Board
  32
- Iom Board
  32
- Trunk B Card
  32
- Trunk B1 Card
  32

Samsung OfficeServ User Manual (30 pages)

Standard Telephone

Brand: Samsung | Category: Telephone | Size: 0.16 MB

Standard Telephone
2
User Guide
2
Table of Contents
4
About this Book

6
Things You Should Know

7
- System Tones
  8
Outside Calls

9
- Making an Outside Call
  9
- Answering an Outside Call
  9
- Universal Answer
  9
- Flash/Recall
  9
- Busy Line Queuing with Callback
  10
Intercom Calls

11
- Calling Other Stations
  11
- Answering Intercom Calls
  11
- Busy Station Callback
  11
- Busy Station Camp-On
  11
- Calling Your System Operator
  12
Call Processing

13
- Holding Calls
  13
- Transferring Calls
  14
- Transfer with Camp-On
  14
- Transfer Cancel
  14
- Transfer Recall
  14
- Call Waiting
  15
- Setting up a Conference
  15
- Forwarding Your Calls
  15
  - Forward All Calls
    16
  - Forward Busy
    16
  - Forward no Answer
    16
- Call Pickup
  17
Dialing Features

18
- Speed Dialing
  18
- Programming Personal Speed Dial Numbers
  18
- Last Number Redial
  18
- Save Number with Redial
  18
- Pulse to Tone Changeover
  19
Paging and Messaging

20
- Making an Internal Page
  20
- Making an External Page
  20
- All Page
  20
- Meet Me Page/Answer
  20
- Call Park and Page
  20
- Retrieving a Parked Call
  21
- Setting a Message Indication
  21
- Returning Messages
  21
- Canceling a Message
  22
- Programmed Messages
  22
Convenience Features

23
- Do Not Disturb
  23
- Door Phone Calls
  23
- Account Codes
  23
- Account Codes
  24
- In/Out of Group
  24
- Locking Your Station
  24
- Changing Your Station Passcode
  25
Personal Speed Dial List

26

Samsung OfficeServ System Administration & Special Features Manual (22 pages)

Brand: Samsung | Category: IP Phone | Size: 0.27 MB

Table of Contents
1
About this Book

3
Special Features

3
- System Ring Plans
  3
- Manual Ring Plan Change
  3
- Calling the System Operator
  4
- Operator Recalls
  4
- Executive Barge-In
  4
- Walking Class of Service
  4
- In/Out of Group
  4
- Direct Inward System Access (DISA)
  5
- DISA Security
  5
- Officeserv ™ 100, Officeserv
  5
- Forced Account Codes
  5
- Authorization Codes
  6
- Using the Tie Line
  6
Caller ID Special Features

7
- Abandon Call List
  7
- CID on SMDR
  7
- Number to Name Translation
  7
System Administrator Programming

8
System Maintenance Alarms

22

SAMSUNG OfficeServ Technical Tip Sheet (2 pages)

Brand: SAMSUNG | Category: Telephone | Size: 0.52 MB

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Samsung OfficeServ Manuals

Samsung OfficeServ User Manual (100 pages)

Table of Contents

Introduction

CHAPTER 1. Introduction to the Officeserv Operator

Overview

Functions of the Officeserv Operator

CHAPTER 2. Officeserv Operator Installation

Preparations before Installation

Procedures for Installing the Officeserv Operator

CHAPTER 3 . Description of the Officeserv Operator

Starting the Officeserv Operator

Main Window

Menus

Information Window

Incoming Calls Window

Active Calls Window

Held Calls Window

Call Button Window

DID Window

BLF (Busy Lamp Field) Window

Status Bar

CHAPTER 4. Officeserv Operator Settings

Changing Telephone Line

Option Settings

Message Handling

Add Outgoing BLF Group

CHAPTER 5. Call Control

General Functions

Additional Functions

ANNEX A. Retrieving the Call Log

Log Viewer Start

Log Viewer Menus

Retrieving Logs

Samsung OfficeServ User Manual (43 pages)

Table of Contents

About this Book

Assembling Your Keyset

Outside Calls

Call Processing

Dialing Features

Paging and Messaging

Intercom Calls

Convenience Features

Customizing Your Keyset

Svmi E-Series

Display Features

Personal Speed Dial Numbers

Samsung OfficeServ Technical Manual (137 pages)

Table of Contents

1 Site Requirements

2 Installing Single Cabinet and Multiple Cabinet Configurations

3 Installing Printed Circuit Cards

Samsung OfficeServ User Manual (30 pages)

Table of Contents

About this Book

Things You Should Know

Outside Calls

Intercom Calls

Call Processing

Dialing Features

Paging and Messaging

Convenience Features

Personal Speed Dial List

Samsung OfficeServ System Administration & Special Features Manual (22 pages)

Table of Contents

About this Book

Special Features

Caller ID Special Features

System Administrator Programming

System Maintenance Alarms

SAMSUNG OfficeServ Technical Tip Sheet (2 pages)

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