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Cisco Small Business SPA94 Series Manuals
Manuals and User Guides for Cisco Small Business SPA94 Series. We have
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Cisco Small Business SPA94 Series manual available for free PDF download: User Manual
Cisco Small Business SPA94 Series User Manual (87 pages)
Cisco Systems IP Phone User Manual
Brand:
Cisco
| Category:
IP Phone
| Size: 4.69 MB
Table of Contents
Table of Contents
2
Chapter 1: Getting Started
7
Overview of the Cisco SPA9000 Voice System IP Phones
7
SPA921/922 IP Phone
9
SPA941/942 IP Phone
10
SPA962 IP Phone
11
SPA932 Attendant Console
12
Caring for Your Phone
12
Chapter 2: Installing Your Phone
13
Before You Begin
14
Connecting the Handset
14
(Optional) Attaching the Desk Stand
16
(Optional) Mounting the Phone to the Wall
16
Connecting Your Phone's Power
20
Connecting Your Phone to the Computer Network
21
Connecting the Phone to the Wireless Network
21
Verifying Phone Startup
22
Upgrading Your Phone's Firmware
23
Download the Firmware
23
Get Your Phone's IP Address
23
Install the Firmware
24
Connecting the SPA932 Attendant Console to the SPA962
25
Connecting a Single SPA932
25
Connecting an Additional SPA932
28
Chapter 3: Using Basic Phone Functions
31
Understanding Your Phone's Lines and Buttons
32
Softkey Buttons
34
Using the Keypad and Buttons with Menus
38
Using Keypad Shortcuts
38
Using the Navigation Button
38
Entering Numbers and Text in Fields
38
Using Phone Hardware and Accessories
39
Using the Speakerphone
39
Using Headsets
39
Connecting the Headset
39
Using the Headset with Your IP Phone
40
Switching between the Handset/Headset/Speakerphone During a Call
40
Sending Audio to the Phone Speaker
40
Choosing Your Preferred Audio Device
41
Adjusting Call Volume and Muting
41
Adjusting Call Volume
41
Using Mute
41
Placing or Answering a Call
42
Using Dial Assistance
42
Putting a Call on Hold
43
Resuming a Call
43
Ending a Call
43
Transferring Calls
43
Performing an Attended Transfer
44
Performing an Unattended (Blind) Transfer
44
Redialing
45
Viewing and Returning Missed Calls
45
Turning the Missed Calls Shortcut on and off
46
Forwarding Calls
46
Forwarding Calls to a Single Number
47
Forwarding Calls When Your Phone Is Busy
47
Forwarding Calls When You Don't Answer the Phone
48
Delaying Call Forwarding When You Don't Answer the Phone
48
Stopping Call Forwarding
48
Changing the Call Forwarding Delay
49
Setting Do Not Disturb
49
Turning Call Waiting on and off
50
Picking up a Call
51
Parking a Call
51
Placing a Three-Way Conference Call
52
Using the Phone Directories
53
Using Your Personal Directory
53
Using the Corporate Directory
54
Using the Call History Lists
55
Viewing the Call History Lists
55
Calling from the Call History Lists
56
Deleting a Number from the Call History Lists
56
Saving a Call History List Number to Your Directory
56
Setting or Changing a Phone Password
57
Accessing Voicemail
57
Chapter 4: Using Advanced Phone Features
58
Configuring Privacy and Security Features
59
Blocking Caller ID
59
Blocking Anonymous Calls
59
Using Secure Call
60
Enabling Dial Assistance
60
Creating Speed Dials
61
Using Speed Dials
61
Using the Paging Feature
62
Paging Another Phone
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
63
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Setting the Backlight Timer
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
65
Changing the LCD Background Picture
66
Changing the Phone Menu Color Scheme
66
Using Ring Tones
66
Changing Your Ring Tone
67
Creating Your Own Ring Tones
67
Accessing Stock Quotes, Traffic, and News on Your Phone
69
Configuring Date and Time Parameters on Your Phone
69
Setting Your Phone's Date and Time
69
Choosing the Time Format for Your Phone (12 or 24 Hour)
70
Choosing the Date Format for Your Phone
70
Using Star Codes
71
Advanced Procedures for Technical Support Personnel
73
Rebooting Your Phone
74
Chapter 5: Using the Web Interface
75
Logging in to the Web Interface
76
Setting Do Not Disturb
76
Configuring Call Forwarding
77
Configuring Call Waiting
77
Blocking Caller ID
78
Blocking Anonymous Calls
78
Using Your Personal Directory
78
Viewing Call History Lists
79
Creating Speed Dials
80
Accepting Text Messages
80
Adjusting Audio Volume
81
Changing the LCD Contrast
81
Changing the Phone Menu Color Scheme
82
Configuring the Phone Screen Saver
82
Chapter 6: Using the SPA932 Attendant Console
83
Monitoring an Extension
83
Speed Dialing an Extension
84
Transferring a Call
84
Picking up a Call
84
Appendix A: Additional Information
85
Regulatory Compliance and Safety Information
85
Warranty
85
End User License Agreement (EULA)
85
Support Contacts
85
Appendix B: Where to Go from here
86
Product Resources
86
Related Documentation
87
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