Table Of Contents - Cisco 502G User Manual

Small business pro spa 500 series ip phones

User manual (8 pages)

Administration manual (311 pages)

Quick start manual (2 pages)

Table of Contents

Getting Started ...................................................................................................................................................................... 4

Understanding Your Phone's Lines and Buttons ............................................................................................... 4

Phone Components ......................................................................................................................................................... 4

Softkey Buttons ................................................................................................................................................................ 6

Using Keypad Shortcuts .................................................................................................................................................. 7

Cisco SPA 500S Attendant Console ............................................................................................................................ 7

Caring for Your Phone ................................................................................................................................................... 8

Using Basic Phone Functions ....................................................................................................................................... 9

Using the Speakerphone .............................................................................................................................................. 9

Using the Headset with Your IP Phone................................................................................................................. 9

Switching Between the Handset/Headset/Speakerphone .................................................................. 9

During a Call ................................................................................................................................................................... 9

Sending Audio to the Phone Speaker ................................................................................................................... 9

Choosing Your Preferred Audio Device ............................................................................................................ 10

Adjusting Call Volume and Muting ...................................................................................................................... 10

Adjusting Call Volume ............................................................................................................................................. 10

Adjusting the Ringer Volume ............................................................................................................................. 10

Using Mute .................................................................................................................................................................... 10

Placing or Answering a Call ..................................................................................................................................... 10

Using Dial Assistance .............................................................................................................................................. 11

Putting a Call on Hold .................................................................................................................................................. 11

Resuming a Call ............................................................................................................................................................... 11

Ending a Call ...................................................................................................................................................................... 11

Transferring Calls .......................................................................................................................................................... 11

Performing an Attended Transfer ....................................................................................................................... 12

Performing an Unattended (Blind) Transfer ................................................................................................. 12

Transferring a Held Call to an Active Call .......................................................................................................... 12

Redialing ............................................................................................................................................................................. 12

Viewing and Returning Missed Calls .................................................................................................................. 13

Turning the Missed Calls Shortcut On and Off ...................................................................................................... 13

Turning Call Waiting On and Off ............................................................................................................................ 14

Picking Up a Call ................................................................................................................................................................ 14

SPA 500 Series IP Phone Advanced User Guide

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