Problem
An image is printed on the
reverse side of the paper.
Multiple pages are fed
through the copier at once.
Paper misfeeds occur
frequently.
It takes a long time for the
copier to start printing.
It takes too long to complete
the print job.
Windows computer does not
recognize the options
installed on the copier.
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Preliminary on-site checkout
Other printing problems
The following table lists other printing problems and possible solutions.
Action
Reload the paper in the paper tray upside down.
Remove all the pages from the paper tray and fan them gently before reloading.
Check the paper size settings. Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated, or glossy paper.
Make sure the copier is not in energy saver mode. Press START on the Control Panel.
The data is so large or complex that it takes additional time to process. If the Data indicator
is blinking, data is being processed. Wait until it is finished.
Manually specify which options you have installed on the copier from the printer driver. For
details, see user documentation.