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Panasonic KX-TSC11MXB Service Manual
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Panasonic KX-TSC11MXB Service Manual

Integrated telephone system
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Telephone Equipment
KX-TSC11MXB
KX-TSC11MXW
Integrated Telephone System
Black Version
White Version
(for Asia, Middle Near East and Other Areas)
© 2004 Panasonic Communications Co., Ltd. All
rights
reserved.
distribution is a violation of law.
ORDER NO. KM40410538C3
Unauthorized
copying
and

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Summary of Contents for Panasonic KX-TSC11MXB

  • Page 1 ORDER NO. KM40410538C3 Telephone Equipment KX-TSC11MXB KX-TSC11MXW Integrated Telephone System Black Version White Version (for Asia, Middle Near East and Other Areas) © 2004 Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying distribution is a violation of law.

  • Page 2: Table Of Contents

    KX-TSC11MXB / KX-TSC11MXW Note: Because CONTENTS 4 to 9 are the extracts from the Operating Instructions of this model, they are subject to change without notice. Please refer to the original Operating Instructions for further information. CONTENTS Page Page 1 ABOUT LEAD FREE SOLDER (PbF: Pb free) 12 TEST MODE 1.1.

  • Page 3: About Lead Free Solder (Pbf: Pb Free)

    KX-TSC11MXB / KX-TSC11MXW 1 ABOUT LEAD FREE SOLDER (PbF: Pb free) Note: In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that contains lead. We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn), Silver (Ag), and Copper (Cu).

  • Page 4: How To Recognize That Pb Free Solder Is Used

    KX-TSC11MXB / KX-TSC11MXW 1.2. How to recognize that Pb Free solder is used Marked PQUP11270ZA C820 J011 J012 J007 YELLOW GREEN J015 J008 TIP RING J017 J016 J002 C501 D103 D303 D302 C502 D104 C102 D301 C302 C107 J005 C304...

  • Page 5: For Service Technicians

    KX-TSC11MXB / KX-TSC11MXW 2 FOR SERVICE TECHNICIANS ICs and LSIs are vulnerable to static electricity. When replacing, the following precautions will help prevent recurring malfunctions. 1. Cover the plastic parts boxes with aluminum foil. 2. Ground the soldering irons. 3. Use a conductive mat on the worktable.

  • Page 6: Battery

    KX-TSC11MXB / KX-TSC11MXW 4 BATTERY 4.1. Installing the Batteries 4.2. Battery Replacement...

  • Page 7: Location Of Controls

    KX-TSC11MXB / KX-TSC11MXW 5 LOCATION OF CONTROLS...

  • Page 8: Display

    KX-TSC11MXB / KX-TSC11MXW 6 DISPLAY...

  • Page 9: Settings

    7.1. Connecting the Handset/Telephone Line Cord • • • • Use only a specified Handset for the KX-TSC11MXB or KX-TSC11MXW. • • • • Use only a telephone line cord included in the unit. • • • • If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services.

  • Page 10: Dialing Mode

    KX-TSC11MXB / KX-TSC11MXW 7.2. Dialing Mode...

  • Page 11: Dial Lock

    KX-TSC11MXB / KX-TSC11MXW 7.3. Dial Lock For Service Hint: *: If the current password is forgotten, reter to How to Release the Establishment of Password (P.12).

  • Page 12: How To Release The Establishment Of Password

    KX-TSC11MXB / KX-TSC11MXW 7.4. How to Release the Establishment of Password After the following procedure, you will be able to establish a new password.

  • Page 13: Call Restriction

    KX-TSC11MXB / KX-TSC11MXW 7.5. Call Restriction For Service Hint: *: If the current password is forgotten, reter to How to Release the Establishment of Password (P.12).

  • Page 14: Operations

    KX-TSC11MXB / KX-TSC11MXW 8 OPERATIONS 8.1. Making Calls 8.2. Answering Calls...

  • Page 15: For Call Waiting Service Users

    KX-TSC11MXB / KX-TSC11MXW 8.3. For Call Waiting Service Users 8.4. FLASH Button...

  • Page 16: Voice Mail Service

    KX-TSC11MXB / KX-TSC11MXW 8.5. Voice Mail Service 8.5.1. Listening to Voice Mail Message(s) 8.6. Phone Book 8.6.1. Storing Names and Phone Numbers in Phone Book List...
  • Page 17 KX-TSC11MXB / KX-TSC11MXW Cross Reference: Erasing (P.22) Chain Dial (P.21)
  • Page 18 KX-TSC11MXB / KX-TSC11MXW...
  • Page 19 KX-TSC11MXB / KX-TSC11MXW 8.6.2. Storing Caller List Information in the Phone Book List Cross Reference: Erasing (P.22)

  • Page 20: Dialing From The Phone Book

    KX-TSC11MXB / KX-TSC11MXW 8.6.3. Dialing from the Phone Book...

  • Page 21: Chain Dial

    KX-TSC11MXB / KX-TSC11MXW 8.6.4. Chain Dial Cross Reference: Dialing from the Phone Book (P.20)
  • Page 22 KX-TSC11MXB / KX-TSC11MXW 8.6.5. Editing Cross Reference: Dialing from the Phone Book (P.20) 8.6.6. Erasing Cross Reference: Dialing from the Phone Book (P.20)

  • Page 23: Troubleshooting

    KX-TSC11MXB / KX-TSC11MXW 9 TROUBLESHOOTING Cross Reference: (*1) Battery Replacement (P.6) (*2) Dialing Mode (P.10) (*3) Dial Lock (P.11) (*4) Call Restriction (P.13)
  • Page 24 KX-TSC11MXB / KX-TSC11MXW...

  • Page 25: Disassembly Instructions

    KX-TSC11MXB / KX-TSC11MXW 10 DISASSEMBLY INSTRUCTIONS Shown in Fig —. To remove —. Remove —. Cabinet Cover Screws (2.6 × 12).........(A ) × 4 Main P.C. Board Screws (2.0 × 6)........(B ) × 6 Screws (2.6 × 10).........(C ) × 4...

  • Page 26: Troubleshooting Guide

    KX-TSC11MXB / KX-TSC11MXW 11 TROUBLESHOOTING GUIDE Make sure batteries are installed for proper operation before troubleshooting. 11.1. Service Hints 11.2. Pulse Dialing Problems 11.3. Tone Dialing Problems (handset)

  • Page 27: No Ringing Sound When Ring Signal Is Input

    KX-TSC11MXB / KX-TSC11MXW 11.4. No Ringing Sound When Ring Signal is Input...

  • Page 28: Test Mode

    KX-TSC11MXB / KX-TSC11MXW 12 TEST MODE Note: After the test, the unit will be back to the factory preset mode.

  • Page 29: Block Diagram

    KX-TSC11MXB / KX-TSC11MXW...

  • Page 30: Circuit Operation

    KX-TSC11MXB / KX-TSC11MXW 14 CIRCUIT OPERATION 14.1. Bell Detector Circuit When the bell signal is input between T/R, the signal are outputted at the speaker via the following path: TEL line → R1/C1 → Pin 8 of IC2 → Pin 5 of IC2 → PC1 → SW1 → Ringer 14.2.
  • Page 31 KX-TSC11MXB / KX-TSC11MXW 14.3.2. Initializing Circuit 14.3.2.1. Function This circuit is used to initialize the CPU when the batteries are installed. 14.3.2.2. Circuit operation When the batteries are inserted into the unit, then the voltage is regulated by IC302 and power is supplied to the CPU. The unit...

  • Page 32: Caller Id Detect Circuit

    KX-TSC11MXB / KX-TSC11MXW 14.4. Caller ID Detect Circuit 14.4.1. Function (FSK signal) The caller ID is a chargeable ID which the user of a telephone circuit obtains by entering a contract with the telephone company to utilize a caller ID service. For this reason, the operation of this circuit assumes that a caller ID service contract has been entered for the circuit being used.

  • Page 33: Block Diagram

    KX-TSC11MXB / KX-TSC11MXW 15 BLOCK DIAGRAM 15.1. IC502...

  • Page 34: Cpu Data (Ic502)

    KX-TSC11MXB / KX-TSC11MXW 15.2. CPU DATA (IC502)

  • Page 35: Ringer Ic (Ic2)

    KX-TSC11MXB / KX-TSC11MXW 15.3. RINGER IC (IC2) 15.4. EEPROM (IC802) (1) SCK SCK terminal is input terminal of Serial Clock to control transmit and receipt between Master and Slave. (2) SDA SDA terminal is input terminal, to forward the address and the mutual data between Master Device and Slave Device the mutual.

  • Page 36: How To Replace Flat Package Ic

    KX-TSC11MXB / KX-TSC11MXW 16 HOW TO REPLACE FLAT PACKAGE IC 16.1. Preparation 16.3. Modification Procedure of Bridge • • • • PbF (: Pb free) Solder • • • • Soldering Iron 1. Add a small amount of solder to the bridged pins.

  • Page 37: Terminal Guide Of The Ics, Transistors And Diodes

    KX-TSC11MXB / KX-TSC11MXW 17 TERMINAL GUIDE OF THE ICs, TRANSISTORS AND DIODES...

  • Page 38: Cabinet And Electrical Parts

    KX-TSC11MXB / KX-TSC11MXW 18 CABINET AND ELECTRICAL PARTS Note: *1: Batteries are not included.

  • Page 39: Accessories And Packing Materials

    KX-TSC11MXB / KX-TSC11MXW 19 ACCESSORIES AND PACKING MATERIALS...

  • Page 40: Replacement Parts List

    PQYL10014Z1 STAND, WALL MOUNT (for KX- PS-HB TSC11MXW) After the end of this period, the assembly will no longer PQGT17302Z NAME PLATE (for KX-TSC11MXB) be available. PQGT17376Z NAME PLATE (for KX-TSC11MXW) 2. Important safety notice PQKK10105X2 LID, BATTERY (for KX-...
  • Page 41 KX-TSC11MXB / KX-TSC11MXW Ref. Part No. Part Name & Description Remarks Ref. Part No. Part Name & Description Remarks D552 MA111 DIODE(SI) R428 ERJ3GEYJ103 D553 MA111 DIODE(SI) R431 ERJ3GEYJ335 3.3M D554 MA111 DIODE(SI) R432 ERJ3GEYJ474 470K D556 MA111 DIODE(SI) R481...

  • Page 42: Accessories And Packing Materials

    KX-TSC11MXB / KX-TSC11MXW Ref. Part No. Part Name & Description Remarks C410 ECEA1HKS4R7 C421 ECUV1C223KBV 0.022 C422 ECUV1H103KBV 0.01 C423 ECUV1H222KBV 0.0022 C424 ECUV1C104KBV C425 ECUV1H102KBV 0.001 C426 ECUV1H151JCV 150P C427 ECUV1C393KBV 0.039 C431 ECUV1H103KBV 0.01 C432 ECUV1H103KBV 0.01 C481 ECUV1H102KBV 0.001...

  • Page 43: For Schematic Diagram

    KX-TSC11MXB / KX-TSC11MXW 21 FOR SCHEMATIC DIAGRAM 1. SW101: Hook switch. 2. SW1: Ringer selector. 3. DC voltage measurements are taken with electronic voltmeter from negative voltage line. 4. (Add 40 mA to telephone line from the loop simulator.) 5. Off-hook condition 6.

  • Page 44: Schematic Diagram

    KX-TSC11MXB / KX-TSC11MXW 22 SCHEMATIC DIAGRAM COM0 TRANSISTOR VOLTAGE CHECK (MAIN PCB) COM1 MODE (TALK) (BELL) COM2 PARTS No. Emitter Collector Base Emitter Collector Base COM3 Q102 8.79 8.59 8.08 0.11 0.37 0.10 Q104 0.00 0.10 0.63 0.00 0.35 0.31...
  • Page 45 KX-TSC11MXB / KX-TSC11MXW VOLTAGE CHECK (IC2) MODE (TALK) (BELL) PIN No. 7.65 32.0(AC) 8.72 23.0(AC) 8.39 23.0(AC) 8.73 23.0(AC) 8.31 24.3(AC) 0.05 0.70(AC) 9.35 23.2(AC) RINGERP 250V1 9.20 14.9(AC) SW101 ONHOOK: ON C402 RINGERM 220P R118 Q401 OFFHOOK: ON R401...

  • Page 46: Memo

    KX-TSC11MXB / KX-TSC11MXW 22.1. Memo...

  • Page 47: Circuit Board

    KX-TSC11MXB / KX-TSC11MXW SA101 POS101 JJ101 L101 L102 C101 J013 R126 X801 C819 J014 J006 C814 J009 Q104 Q103 R106 J010 Q102 Q181 C106 Q106 R114 D105 J004 C420 VR401 YELLOW VR402 VR481 C409 C410 J001...

  • Page 48: Flow Solder Side View

    KX-TSC11MXB / KX-TSC11MXW...
  • Page 49 KX-TSC11MXB / KX-TSC11MXW KXTSC11MXB KXTSC11MXW...

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