Model shown is KX-TG2511. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate...
KX-TG2512 KX-TG2511 KX-TGA250 KX-TG2521 KX-TG2521 KX-TG2521 KX-TGA251 series L The suffix (CX) in the following model numbers will be omitted in these instructions: KX-TG2511CX/KX-TG2512CX/KX-TG2521CX Feature differences Intercom Series Answering system Between handsets KX-TG2511 series – KX-TG2521 series – *1 KX-TG2512...
Page 4
TG2511_2521CX(e-e).book Page 4 Thursday, March 11, 2010 10:34 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA or HHR-4MRT batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset...
TG2511_2521CX(e-e).book Page 5 Thursday, March 11, 2010 10:34 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product.
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other.
TG2511_2521CX(e-e).book Page 7 Thursday, March 11, 2010 10:34 AM Important Information ■ Power source: L Operating the product near electrical appliances may cause interference. Move 100–240 V AC, 50/60 Hz away from the electrical appliances. ■ Power consumption: Base unit Routine care Standby: Approx.
Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219BX. ■ Base unit Press plug firmly. “Click”...
L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on usage and ambient environment. recommend using the Panasonic L Even after the handset is fully rechargeable batteries noted on page 4, 6. charged, the handset can be left on...
TG2511_2521CX(e-e).book Page 10 Thursday, March 11, 2010 10:34 AM Getting Started A Navigator key – {^}, {V}, {<}, or {>}: Scroll through Controls various lists and items. – ? (Volume: {^} or {V}): Adjust the Handset receiver or speaker volume while talking.
TG2511_2521CX(e-e).book Page 11 Thursday, March 11, 2010 10:34 AM Getting Started Item Meaning Power off Paging, intercom Press {ic} for about 2 seconds. mode. Handset is on an outside call. Initial settings L When flashing slowly: Symbol meaning: The call is put on Example: {V}/{^}: “Off”...
TG2511_2521CX(e-e).book Page 12 Thursday, March 11, 2010 10:34 AM Getting Started You can turn on/off one touch eco mode {j/OK} by just pressing {ECO/R}. The default {V}/{^}: “Base Unit Setup” i setting is “Normal”. {j/OK} – When the one touch eco mode is on: {V}/{^}: “Dial Mode”...
TG2511_2521CX(e-e).book Page 13 Thursday, March 11, 2010 10:34 AM Making/Answering Calls {V}/{^}: “Yes” i {j/OK} i Making calls {ic} Pause (for PBX/long distance service Lift the handset and dial the phone users) number. A pause is sometimes required when L To correct a digit, press {k/C}. making calls using a PBX or long distance service.
TG2511_2521CX(e-e).book Page 14 Thursday, March 11, 2010 10:34 AM Making/Answering Calls Note: Note: L You can also program the handset L To change the recall/flash time, see ringer volume beforehand (page 18). page 18. For call waiting or Call Waiting Caller ID service users Useful features during To use call waiting, you must first...
TG2511_2521CX(e-e).book Page 15 Thursday, March 11, 2010 10:34 AM Making/Answering Calls Call share Available for: KX-TG2512 You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 18).
TG2511_2521CX(e-e).book Page 16 Thursday, March 11, 2010 10:34 AM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 31). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually.
TG2511_2521CX(e-e).book Page 17 Thursday, March 11, 2010 10:34 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus {j/OK} Press {V} or {^} to select the desired main menu. i {j/OK} Press {V} or {^} to select the desired item in sub-menu 1.
Page 18
TG2511_2521CX(e-e).book Page 18 Thursday, March 11, 2010 10:34 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Handset Setup Set Date & Time – Ringer Setup Ringer Volume <Maximum> *4, *5 – Ringtone <Ringtone 1> Display Setup Select Language <English>...
Page 19
TG2511_2521CX(e-e).book Page 19 Thursday, March 11, 2010 10:34 AM Programming *8 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. *9 To prevent other users from joining your conversations with outside callers, turn this feature on.
Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:...
TG2511_2521CX(e-e).book Page 21 Thursday, March 11, 2010 10:34 AM Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the L This unit is Caller ID compatible.
TG2511_2521CX(e-e).book Page 22 Thursday, March 11, 2010 10:34 AM Caller ID Service {V}/{^}: Select the desired entry. i {j/OK} {V}/{^}: “Edit and Call” i {j/OK} Edit the number. L Press dial key ({0} to {9}) to add, {k/C} to delete. Erasing caller information {<} (y) {V}/{^}: Select the desired entry.
TG2511_2521CX(e-e).book Page 23 Thursday, March 11, 2010 10:34 AM Answering System Answering system Turning the answering system on/off Available for: KX-TG2521 The answering system is preset to on. The answering system can answer and {j/OK} record calls for you when you are {V}/{^}: “Answer System”...
TG2511_2521CX(e-e).book Page 24 Thursday, March 11, 2010 10:34 AM Answering System {V}/{^}: “Answer System” i Recording your greeting {j/OK} message {V}/{^}: “Greeting” i {j/OK} You can record your own greeting {V}/{^}: “Default” i {j/OK} message. 2 times {ic} {j/OK} {V}/{^}: “Answer System” i Playing back the greeting {j/OK} message...
TG2511_2521CX(e-e).book Page 25 Thursday, March 11, 2010 10:34 AM Answering System Operating the answering Calling back (Caller ID system subscribers only) {j/OK} i {V}/{^}: “Answer If caller information is received for the call, you can call the caller back while System”...
TG2511_2521CX(e-e).book Page 26 Thursday, March 11, 2010 10:34 AM Answering System unauthorised parties from listening to Voice guidance your messages remotely. During remote operation, the unit’s voice Important: guidance starts and prompts you to L In order to operate the answering press {1} to perform a specific system remotely, you must first set a operation, or press {2} to listen to more...
TG2511_2521CX(e-e).book Page 27 Thursday, March 11, 2010 10:34 AM Answering System {V}/{^}: “Answer System” i Turning on the answering {j/OK} system remotely {V}/{^}: “Settings” i {j/OK} If the answering system is off, you can {V}/{^}: “Number of Rings” i turn it on remotely. {j/OK} Dial your phone number from a {V}/{^}: Select the desired setting.
Page 28
TG2511_2521CX(e-e).book Page 28 Thursday, March 11, 2010 10:34 AM Answering System Caller’s recording time You can change the maximum message recording time allowed for each caller. You can also select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages.
TG2511_2521CX(e-e).book Page 29 Thursday, March 11, 2010 10:34 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
TG2511_2521CX(e-e).book Page 30 Thursday, March 11, 2010 10:34 AM Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2512 Available for: Intercom calls can be made between KX-TG2512 handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.
TG2511_2521CX(e-e).book Page 31 Thursday, March 11, 2010 10:34 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 31).
Page 32
TG2511_2521CX(e-e).book Page 32 Thursday, March 11, 2010 10:34 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
TG2511_2521CX(e-e).book Page 33 Thursday, March 11, 2010 10:34 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Recording was too short. Try again. Error L The phonebook memory is full.
Page 34
TG2511_2521CX(e-e).book Page 34 Thursday, March 11, 2010 10:34 AM Useful Information Problem Cause/solution I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base unit’s AC adaptor or telephone line cord is not connected.
Page 35
TG2511_2521CX(e-e).book Page 35 Thursday, March 11, 2010 10:34 AM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected.
Page 36
TG2511_2521CX(e-e).book Page 36 Thursday, March 11, 2010 10:34 AM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
Page 37
TG2511_2521CX(e-e).book Page 37 Thursday, March 11, 2010 10:34 AM Useful Information Answering system (KX-TG2521) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 23). L The message memory is full. Erase unnecessary messages (page 25).
Page 38
TG2511_2521CX(e-e).book Page 38 Thursday, March 11, 2010 10:34 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture L Disconnect the AC adaptor and telephone line has entered the handset/base cord from the base unit. Remove the batteries unit.
TG2511_2521CX(e-e).book Page 39 Thursday, March 11, 2010 10:34 AM Useful Information {j/OK} {V}/{^}: “Base Unit Setup” i {j/OK} {V}/{^}: “Base Unit PIN” i {j/OK} Enter the current 4-digit base unit PIN (default: “0000”). Enter the new 4-digit base unit PIN. i {j/OK} i {ic} Wall mounting Note: L Make sure that the wall is strong enough to support the weight of the unit.
TG2511_2521CX(e-e).book Page 40 Thursday, March 11, 2010 10:34 AM Index Phonebook: 16 PIN: 38 Index Power failure: 9 Power on/off: 11 Answering calls: 13 Privacy mode: 18 Answering system: 23 Recall/flash: 14 Call screening: 23 Redialling: 13 Erasing messages: 25, 26 Repeater: 20 Greeting message: 23 Ringer tone: 18...
Page 41
TG2511_2521CX(e-e).book Page 41 Thursday, March 11, 2010 10:34 AM Notes...
Page 42
TG2511_2521CX(e-e).book Page 42 Thursday, March 11, 2010 10:34 AM Notes...
Page 43
TG2511_2521CX(e-e).book Page 43 Thursday, March 11, 2010 10:34 AM Notes...
Page 44
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.