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LG BD550 Service Manual
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LG BD550 Service Manual

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See also: Owner's Manual
Internal Use Only
Website http://biz.lgservice.com
BLU-RAY DISC PLAYER
SERVICE MANUAL
MODEL: BD550
CAUTION
BEFORE SERVICING THE UNIT, READ THE "SAFETY PRECAUTIONS"
IN THIS MANUAL.
P/NO : AFN73271533
JANUARY, 2010

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  • Page 1 Internal Use Only Website http://biz.lgservice.com BLU-RAY DISC PLAYER SERVICE MANUAL MODEL: BD550 CAUTION BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS” IN THIS MANUAL. P/NO : AFN73271533 JANUARY, 2010...
  • Page 2 CONTENTS SECTION 1 ..SUMMARY SECTION 2 ..CABINET & MAIN CHASSIS SECTION 3 ..ELECTRICAL SECTION 4 ..BCM7630 F/E LOADER PART SECTION 5 ..REPLACEMENT PARTS LIST 2010...

  • Page 3: Table Of Contents

    SECTION 1 SUMMARY CONTENTS PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS ....................1-3 SERVICING PRECAUTIONS ........................1-4 • GENERAL SERVICING PRECAUTIONS • INSULATION CHECKING PRODEDURE • ELECTROSTATICALLY SENSITIVE (ES) DEVICES SOFTWARE UPGRADE ..........................1-5 NETWORK UPDATE ..........................1-6 SPECIFICATIONS ............................

  • Page 4: Product Safety Servicing Guidelines For Blu-Ray Disc Player Products

    When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Corporation. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs.

  • Page 5: Servicing Precautions

    SERVICING PRECAUTIONS CAUTION: Before servicing the BLU-RAY DISC PLAYER Electrostatically Sensitive (ES) Devices covered by this service data and its supplements and Some semiconductor (solid state) devices can be damaged addends, read and follow the SAFETY PRECAUTIONS. easily by static electricity. Such components commonly are NOTE: if unforeseen circumstances create conflict between called Electrostatically Sensitive (ES) Devices.

  • Page 6: Software Upgrade

    SOFTWARE UPGRADE • Burn a DVD recordable disc or USB with a file that is named to “LG_BD_5000B30.ROM”. • Insert a upgrading disc or USB. • Show help message for disc upgrade as follows. < in the case of Back End program & Front End program > Press play key to upgrade and it will show progress information After completing upgrade then power is off.

  • Page 7: Network Update

    NETWORK UPDATE You can update the fi rmware by connecting your unit device directly to the S/W update server. Confi guring Network Settings To update the fi rmware by connecting your player directly to the S/W update server, your player must be connected to network.
  • Page 8 If newer version exists, 5) If newer version exists, the message “A new update was found. Do you want to download it?” appears. Select OK to download the update. (Selecting CANCEL will end the update.) 6) The player starts downloading the newest update from the SBP server.
  • Page 9 9) Update will be processed Caution : Do not turn off the power during fi rmware update. 10) When update is completed, the message, “Update is complete.” will appear, and the power will turn off automatically after 5 seconds. 11) Turn the power back on. The system now operates with the new version.

  • Page 10: Specifications

    SPECIFICATIONS • GENERAL Power requirements: AC 120 V, 60 Hz Power consumption: 20 W Dimensions (W x H x D): Approx. 430 x 45 x 200 (mm) without feet Weight (Approx.): 3.2 kg (Net weight) Operating temperature: 41 °F to 95 °F (5 °C to 35 °C) Operating humidity: 5 % to 90 % •...
  • Page 11 MEMO 1-10 2010...
  • Page 12 SECTION 2 CABINET & MAIN CHASSIS CONTENTS EXPLODED VIEWS ............................. 2-3 1. caBinet and Main FraMe Section ....................2-3 2. deck MechaniSM Section (BM08a) ....................2-4 3. PackinG acceSSory Section ......................2-5 2010...

  • Page 13: Exploded Views

    EXPLODED VIEWS 1. CABINET AND MAIN FRAME SECTION OPTIONAL PARTS 2010...

  • Page 14: Deck Mechanism Section (Bm08A)

    2. DECK MECHANISM SECTION (BM08A) 1439 1002 1001 A001 1005 1004 1026 1003 1030 1025 1437 1437 1024 1025 1049 1012 1437 1017 1013 1433 1024 1015 1011 1020 1016 1431 A006 A005 1043 1031 1019 1045 1018 1439 1439 2010...

  • Page 15: Packing Accessory Section

    3. PACKING ACCESSORY SECTION 811 Plug Ass'y 1way 808 Battery 812 Plug Ass'y 2way 900 Remote Control 801 Instruction Ass'y 803 Packing 803 Packing 802 Box 2010...
  • Page 16 SECTION 3 ELECTRICAL CONTENTS DIGITAL DISPLAY & MEDIA TRAINING MASTER ................. 3-2 1. diStorted Picture ........................... 3-2 2. no Picture ............................3-7 3. Picture color ..........................3-12 4. noiSe/audio ProBleMS ........................3-14 5. MiScellaneouS ..........................3-17 6. Blu-ray Player ..........................3-26 7.

  • Page 17: Digital Display & Media Training Master

    DIGITAL DISPLAY & MEDIA TRAINING MASTER Objective: to provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture distorted picture refers to the customer getting video, but there is a problem with the video. determine what cables the customer is using to connect What cables is the Bd to the tv and if connected properly.
  • Page 18 DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-2. Ghost Picture distorted picture refers to the customer getting video, but there is a problem with the video. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.
  • Page 19 DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-3. Rolling Picture distorted picture refers to the customer getting video, but there is a problem with the video. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.
  • Page 20 DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-4. Shaky Picture distorted picture refers to the customer getting video, but there is a problem with the video. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.
  • Page 21 DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-5. Blurry Picture distorted picture refers to the customer getting video, but there is a problem with the video. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.

  • Page 22: No Picture

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 2. NO PICTURE 2-1. Black Screen the entire screen is black. Make sure the customer did not select 480i resolution in the menu does the Bd on-screen of the Bd player if using hdMi connections. change resolution on menu appear? upconversion Bd player by pushing the resolution button of the remote con- troller.
  • Page 23 DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-2. Blue Screen the entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu does the Bd on-screen of the Bd player if using hdMi connections. change resolution on menu appear? upconversion Bd player by pushing the resolution button of the remote con- troller.
  • Page 24 DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-3. Snowy Screen a snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu does the Bd on-screen of the Bd player if using hdMi connections. change resolution on menu appear? upconversion Bd player by pushing the resolution button of the remote con- troller.
  • Page 25 DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-4. No Signal a “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the does the Bd on-screen menu of the Bd player if using hdMi connections. change resolution on menu appear? upconversion Bd player by pushing the resolution button of the remote con- troller.
  • Page 26 DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-5. Invalid Format or Format Not Supported Make sure the customer’s simultaneously connecting analog component cable with hdMi cable. and then if copy Protected disc is playing back, is the customer using a analog component output is no picture. only when the analog output digital cable connection? is 480i, you can see the picture.

  • Page 27: Picture Color

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 3. PICTURE COLOR 3-1. No Color the video displays no color and only shows in black and white. determine what cables the customer is using to connect the Bd What cables is the customer to the tv and if connected properly.
  • Page 28 DIGITAL DISPLAY & MEDIA TRAINING MASTER 3-2. Poor Color the color is poor. examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. determine what cables the customer is using to connect the Bd to What cables is the customer the tv and if connected properly.

  • Page 29: Noise/Audio Problems

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 4. NOISE/AUDIO PROBLEMS 4-1. No Audio the customer is not able to get audio. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.
  • Page 30 DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-2. Distorted Audio the audio sounds muffled, scratchy, or the audio skips. determine what cables the customer is using to connect the Bd to the tv and if connected properly. refer to oM for connections. What cables is the customer tighten any loose cables.
  • Page 31 DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-3. Humming/Clicking Noise the unit is making a humming noise or a clicking noise. Bds make a slight hum when playing discs. does the noise only a clicking noise or a noise interfering with audio may indicate a problem. happen when a disc try multiple discs.

  • Page 32: Miscellaneous

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 5. MISCELLANEOUS 5-1. No Power the unit will not turn on. is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. does the unit turn on See if the unit will turn on when the power button the unit is pressed.
  • Page 33 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-2. Disc Error the unit displays “disc error” when a disc is inserted into the Bd player. is the disc inserted into Make sure the disc has been inserted into the Bd player properly. the Bd player properly? the player can not read a disc inserted into the unit upside down.
  • Page 34 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-3. Unit Locks Up unit does not respond to any commands. if the unit will turn on or off with the button on the unit, does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? remote control not Working call flow.
  • Page 35 Please refer to the oM for instructions on how to program remote to tv. customer wants to program a remote does the customer want to other than Zenith or lG, the customer will need to contact program their remote? the manufacturer of the remote control. codes do not work, remote is not compatible.
  • Page 36 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-6. Will Not Play Disc the unit will not play a disc when a disc is inserted into the player. is the disc inserted into Make sure the disc has been inserted into the Bd player properly. the Bd player properly? the player can not read a disc inserted into the unit upside down.
  • Page 37 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-7. Disc Freezes or Skips the audio and video freeze and skip during play back of a Bd or dvd disc. is the disc inserted into Make sure the disc has been inserted into the Bd player properly. the Bd player properly? the player can not read a disc inserted into the unit upside down.
  • Page 38 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-8. Can access menu, but Not play a movie the disc menu is displayed but the disc will not play. Go into the system information screen of the Bd player. to access this menu, bring up the main menu. Go to tv aspect, check the system information highlight 16:9, press 1397139 and hit enter.
  • Page 39 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-10. Aspect Ratio the customer has bars on the top and bottom of the screen, the left and right of the screen, or both. a full screen movie played on a wide screen tv will have bars is the movie on the left and right side of the tv.
  • Page 40 DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-11. My Unit Won’t Upconvert the customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. ask the customer to press stop to stop the disc from playing. is the disc ask the customer to press the resolution button to change the resolution.

  • Page 41: Blu-Ray Player

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 6. BLU-RAY PLAYER 6-1. Slow Loading Times for BDs the loading times for a blu-ray disc is 30 seconds. Why does it take so When a customer switches from one disc to another, the lens long to load my Bds? will change which is what causes the delay.

  • Page 42: Netflix

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 7. NETFLIX 7-1. Network Setup (By connecting the unit to broadband internet, you can use netflix function) connect the player’s lan port to the corresponding port on your Modem check the network router using a lan cable. use a commercially available straight lan cable connection (category 5/cat5 or better with rJ45 connector) if there is a dhcP (dynamic host configuration Protocol) server on the...
  • Page 43 DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-2. Activation activating the unit establishes a connection between the unit and netflix account visit www.netflix.com/lG for your free trial. netflix member? after finishing to join the netflix, select the [activate] then press enter Wait for the activation screen to appear on your tv screen.
  • Page 44 DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-4. eSN (electronic Serial Number) Validation Select [otherS] on the [Setup] menu. and then Select [netflix] on the [otherS] menu. and then check [netflix eSn].) does it begin with “LGE-XXXXX-” followed by “8-digit” ? if not, the set has a bad eSn (it should not happen) ->...
  • Page 45 DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-5. Less Bandwidth and less resolution movie than expected the Quality indicator during movie retrieval corresponds to the following bandwidth requirements: • 1.0 Mbps • 1.5 Mbps • 2.6 Mbps • Best quality is 3.8 Mbps do you have adequate We recommend a minimum connection speed of 1.5Mbps.
  • Page 46 DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-6. Errors from Netflix server Following operations could be abnormal if netflix server is dead • activation • Queue retrieving • Movie playback • category list is it activated successfully? if netflix nccP server is dead, it fails in activating even if eSn is valid, does it fail to retrieve queue network is setup correctly but it fails in retrieving the queue list, data? (title list)

  • Page 47: Youtube

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 8. Youtube 8-1.Frequent buffering happens while playing videos. network condition Meter indicate current network speed between Bd Player and youtube stream server. to play videos without buffering, network condition Meter should have more than 3 Bars. do you have adequate broadband We recommend a minimum connection speed of 1.5Mbps.

  • Page 48: Cinemanow

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 9. CINEMANOW 9-1. Entering the Cienmanow Function. (Before using the Cinemanow function, it guides a user network status) to enter cinemanow mode, it try to check internet connection. if failed, it displays the popup message to the user. does it connect to internet? user can move to [home] menu or [network setting] menu as our guideline.
  • Page 49 DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-2. Activation (to rent or buy titles, a user must activate the player, activating the unit establishes a connection between the unit and Cinemanow account) visit www.cinemanow.com/activate if you are not member of cinemanow, request activation code press “Get started”...
  • Page 50 DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-3. Purchase titles (to watch the stream video, you should browse and buy titles at the player.) to rent a title is more cheaper than buy, Select the title that you want but it only available 24 hour period, starting from the first time they are played.
  • Page 51 DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-4. Less Bandwidth and less resolution movie than expected the Quality indicator during movie retrieval corresponds to the following bandwidth requirements: • 1 box is 0.7 Mbps • 2 boxs is 1.0 Mbps • 3 boxs is 1.5 Mbps •...
  • Page 52 DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-6. Check your internet connection Before starting cinemanow service, it is checked whether internet is connected or not, but during the network communication, it is detected that internet connection is closed. # Check Internet Access a user make it sure that internet connection is working.
  • Page 53 Still you have a problem, lG examine it for the detail reason. there is a problem with your connection. Please make sure your internet connection is working properly. 3-38...

  • Page 54: Home Link

    Pc with dlna server program or naS with dlna server certified. lG gives home link bundle SW disc(Pc dlna Program for Windows). another way is to use just file sharing method, this is based on the standard of CIFS (Common Internet File System).
  • Page 55 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-3. How can I connect network? External Internet Network Connection AV Connection DLNA Servers or DLNA Server Software or NAS Share Folder PC Share Folder DLNA/CIFS File Sharing Range in home network, access Point is connected to Pc, naS, Bd player, etc. Home link operation is guaranteed within only one Access Point.
  • Page 56 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-4. How can I Install pC bundle program for DlNa? Pc and Bd Player are connected to one access point. check your network check Setup -> network Status, is it connected normally? insert bundle cd in your Pc and install program. install Pc Bundle SW Pc Server adds Firewall exception of nero mdeia server automatically.
  • Page 57 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-5. How can I Share new files and folders using DLNA? 1. double-click the “nero Mediahome 4 essentials” icon on the desktop tray. 2. click [network] icon on the left and define your network name in the [network name] field.
  • Page 58 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-7. Network Error case 1. check unit network Status no Server Found 2. check the server and Bd Player are connected to same access pointer. 3. check server turn on. 1.check Server status 2.if Server is ok, retry to conect server network error, 3.if server has no response, restart server congestion error...
  • Page 59 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-8. Video Media Error case 1. check your share folders on the media server program in the Pc. 2. Find file you want to play. cannot play this file 3. check that file extension is avi, mpg, mpeg. 4.
  • Page 60 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-9. I can not find Nero media server 1.local area network Should be connected check unit network Statu 1.check that computer’s iP address subset is same with player’s. (ex, unit 192.168.1.15, computer 192.168.1.xxx ) check Pc network status 1.check network interface.
  • Page 61 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-10. movie playability error Case 1. check video codec : resumeStop/Search/Marker are not supported when the video codec is MPeG1 resumeStop/Search/Marker are 2. check avi file structure not supported : a avi file without index table does not support resumeStop/Search/Marker 3.
  • Page 62 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-12. Folder Sharing in Windows XP 1. right-click the appropriate folder > click Sharing and Security... > as shown below [picture 1] and [picture 2], Properties window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [use simple file sharing] in [tools]-[Folder options]-[view] but available to set sharing with check or not.
  • Page 63 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-13. Folder Sharing in Windows Vista 1. By default, folder sharing process is same as Windows XP. 2. the other things is the menu as shown below picture and remember to release “Password-protected sharing” option. In control panel >...
  • Page 64 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-14. No Server Found 1. check computer turn on 2. check computer is same network router. 3. try rescanning Button (Blue Button) no Server Found 4. then if Server is not found at Server Menu, check network property. (no Server icon at server Menu) Start ->...
  • Page 65 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-15. I can not find shared folder on the Select a Server window 1. check the network sharing is based on dlna or ciFS check your network Sharing - Server displayed on “Select a Server” has blue ball ( ) is based on dlna.
  • Page 66 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-16. User can go directly last used folder after power up. But it may happen not to go directly last used folder. • Wait 5 or 6 second after displaying the home Menu, then enter the My Media Menu (See the following figure) : if you enter the home link during the background server search time, can’t find the used folder when...
  • Page 67 DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-17. What do I input for requiring ID and Password? When you share folder on your Pc, you may share folder with user id and Password. if it’s needed id/Password for using the shared folder, you can enter id/Password by using keyboard menu. if you can not see folder’...

  • Page 68: Wireless Network Setup

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 11. WIRELESS NETWORK SETUP 11-1. Basic Guidance for wireless network troubles. ■ expectable Causes 1. Bd-Player maybe do not receive the radio frequency signal interrupted by different obstacle. the obstacle can be walls, objects, and the other wireless device. or the distance between aP and Bd-Player can be the interrupting.
  • Page 69 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-2. When no Access Points or SSID after access point searching ■ possible Solutions (By router configuration change) 1. check that country setup of aP. the country setup should be set in each country. 2.
  • Page 70 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-3. When access point connection failed. ■ expectable Causes 1. a wrong security key. 2. interference between Bd-Player and router. 3. Some obstacles like walls, long distance or another wireless device. ■ possible Solutions 1.
  • Page 71 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-4. When wireless dynamic IP is not set. ■ expectable Causes 1. interference between Bd-Player and router. 2. Wrong configuration of iP address of aP. ■ possible Solutions 1. aP should be used as dhcP server. check whether dhcP server of aP is activated or not.
  • Page 72 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-5. When only the WAN is not connected ■ expectable Causes 1. Some problems between aP(router) and iSP(internet Service Provider) 2. Simple data Packet error by interference between Bd-Player and router. ■ possible Solutions 1.
  • Page 73 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-6. When both WaN and laN are not connected in the connection status retry wireless network setup at the beginning If not working reset aP to be factory initial status retry wireless network setup at the beginning If not working confirm if there are no troubles home local internet line by Pc.
  • Page 74 DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-7. When Push Button is not working ■ expectable Causes & Solutions of push-Button is not detected 1. this Bd-Player’s push button is same meaning of aP’s WPS-Button. to connect with push button function, user must push button of aP and push button of Bd-Player.

  • Page 75: Vudu

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 12. VUDU 12-1. Entering the Vudu. (Before using the Vudu function, it guides a user network status) to enter cinemanow mode, it try to check internet connection. does it connect to internet? if failed, it displays the popup message to the user. user can move to [home] menu or [network setting] menu as our guideline.
  • Page 76 DIGITAL DISPLAY & MEDIA TRAINING MASTER 12-3. Purchasing titles (to watch the stream video, you should browse and buy titles at the player.) rental videos are available for up to 30 days. Select the title and once you start to play the movie, your viewing period is initiated. Select [Buy] tab in Movie details viewing periods differ by movie, but are typically either 24 or 48 hours.
  • Page 77 DIGITAL DISPLAY & MEDIA TRAINING MASTER 12-4. Less Bandwidth and less resolution movie than expected While playing a movie, press enter or diSPlay to show the movie info bar, Switching movie quality level and then use b B to select a movie quality level (hdX, hd or Sd) and press enter to confirm.

  • Page 78: Picasa

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 13. PICASA 13-1. Create picasa Web albums account don’t have a Picasa visit “piccasaweb.google.com” and click the “create an account >>” button. Web albums account? you can get 1GB of free storage which can store about 4,000 pictures. 13-2.

  • Page 79: Pandora

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 14. PANDORA 14-1. Pandora Initial Network Error Policy Pandora Start Does startup query successes Is Ethernet cable Does DNS query from Pandora connected? successes? server? “ Check Ethernet cable” Pop - up Is Ethernet cable connected? “...
  • Page 80 DIGITAL DISPLAY & MEDIA TRAINING MASTER 14-2. Pandora Initial Network Error Policy Pandora Start • A1 : Loading Screen • A2 : Checking Account • A3 : Activation Page • B1 : Sign- In Screen • B2 : Username list Screen •...
  • Page 81 DIGITAL DISPLAY & MEDIA TRAINING MASTER 14-3. Player Buffering Policy ■ When does the "Buffering" pop-up appears? if there is no more data to play at the buffer. the buffer can store about 90 seconds of music data. ■ How much data is buffered? - at the begging of music, 1) if the network is faster than 128kbps, buffers 16kbytes of music data and start playing.

  • Page 82: Accuweather

    DIGITAL DISPLAY & MEDIA TRAINING MASTER 15. ACCUWEATHER 15-1. the request cannot be processed there may be network congestions. is “the request cannot be Please retry it 2 or 3 more times. processed.” message displayed? if it is home menu, no data will be displayed. if it is Favorite city menu, it will return to the favorite city list.

  • Page 83: One Point Repair Instruction

    ONE POINT REPAIR INSTRUCTION 1. NO POWER PROBLEM No power problem occurs when you power on the unit. 1-1. F101, BD101 and R101 1-1-1. Solution replace F101, Bd101, r101 on SMPS board. 1-1-2. How to troubleshoot (Countermeasure) 1) look at the physical of fuse. 2) check the bridge diode.
  • Page 84 ONE POINT REPAIR INSTRUCTION No power problem occurs when you power on the unit. 1-2. C124 1-2-1. Solution replace c124 on SMPS board. 1-2-2. How to troubleshoot (Countermeasure) - check all of voltage. 1-2-3. Service hint (Any picture / Remark) c124 is trouble <...

  • Page 85: Vfd Does Not Display Or No Booting When You Turn On The Power Button

    ONE POINT REPAIR INSTRUCTION 2. VFD DOES NOT DISPLAY OR NO BOOTING WHEN YOU TURN ON THE POWER BUTTON. VFD does not display or no booting problem occurs when you power on the BD player. 2-1. Solution replace ic301 on main board. 2-2.

  • Page 86: No Booting When You Turn On The Power Button

    ONE POINT REPAIR INSTRUCTION 3. NO BOOTING WHEN YOU TURN ON THE POWER BUTTON. When you turn on your BD-P, it will display “Hello” or “Please wait” message con- tinuously on front panel, and it will not boot-up normally 3-1. IC601, IC602, IC603 3-1-1.
  • Page 87 ONE POINT REPAIR INSTRUCTION When you turn on your BD-P, it will display “Hello” or “Please wait” message con- tinuously on front panel, and it will not boot-up normally 3-2. X501, IC500 3-2-1. Solution replace X501, ic500 on main board. 3-2-2.
  • Page 88 ONE POINT REPAIR INSTRUCTION When you turn on your BD-P, it will display “Hello” or “Please wait” message con- tinuously on front panel, and it will not boot-up normally 3-3. IC604 3-3-1. Solution replace ic604 on main board. 3-3-2. How to troubleshoot (Countermeasure) 1) Please check the ic604 on your eyes.

  • Page 89: Audio Output Is Small Or No Audio Output

    ONE POINT REPAIR INSTRUCTION 4. AUDIO OUTPUT IS SMALL OR NO AUDIO OUTPUT When disc is played, audio signal is small or audio output is not. 4-1. Solution replace ic803 on main board. 4-2. How to troubleshoot (Countermeasure) 1) Please check the ic803 on your eyes. 2) check the 1.2vrMS level of #20 pin of ic803.

  • Page 90: No Connection When You Try To Operate Network Contents

    ONE POINT REPAIR INSTRUCTION 5. NO CONNECTION WHEN YOU TRY TO OPERATE NETWORK CONTENTS When you connect You-tube , BD-live or Netflix, the “no connection “ message appears. 5-1. Solution replace Jk805 on main board. 5-2. How to troubleshoot (Countermeasure) 1) Please check the ethernet Jack (Jk805) on your eye.

  • Page 91: Showing Bad Color ,No Output Or Mixed Color On The Screen Using Hdmi

    ONE POINT REPAIR INSTRUCTION 6. SHOWING BAD COLOR ,NO OUTPUT OR MIXED COLOR ON THE SCREEN USING HDMI When BD player is connected the tV using HDmI, picture shows bad color, no out- put or mixed color on the screen. But component output is ok. 6-1.

  • Page 92: No Connection When You Try To Operate Network Contents With Wireless

    ONE POINT REPAIR INSTRUCTION 7. NO CONNECTION WHEN YOU TRY TO OPERATE NETWORK CON- TENTS WITH WIRELESS When you connect You-tube , BD-live or Netflix through the wireless , the “no con- nection “ message appears. 7-1. Solution replace WiFi module on front board. 7-2.

  • Page 93: System Part-1

    WAVEFORMS 1. SYSTEM PART-1 7630 XTAL (27MHz) 3-78 2010...

  • Page 94: System Part-2 (System Memory)

    2. SYSTEM PART-2 (SYSTEM MEMORY) 7630 DDR3_BA0 7630 DDR3_nWE 7630 DDR3_nCAS 7630 DDR3_CLK01_P 3-79 2010...

  • Page 95: Video Part-1 (100% Full Color-Bar)

    3. VIDEO PART-1 (100% FULL COLOR-BAR) VDAC_CVBS VDAC_Y VDaC_pb VDAC_Pr 3-80 2010...

  • Page 96: Video Part-2 (100% Full Color-Bar)

    4. VIDEO PART-2 (100% FULL COLOR-BAR) CVBS COMP_Y COmp_pb COMP_Pr 3-81 2010...

  • Page 97: Audio Part (S/Pdif)

    5. AUDIO PART (S/PDIF) 7630_AUDIO_SPDIF 3-82 2010...

  • Page 98: Hdmi Part

    6. HDMI PART H_SDA H_SCL HDMI_CLK_N HDMI_0_N 3-83 2010...

  • Page 99: Micom I/F Part

    7. MICOM I/F PART 3-84 2010...

  • Page 100: Block Diagrams

    BLOCK DIAGRAMS 1. SYSTEM BLOCK DIAGRAM 3-85 2010...

  • Page 101: Smps Block Diagram

    2. SMPS BLOCK DIAGRAM 3-86 2010...

  • Page 102: Power Block Diagram

    3. POWER BLOCK DIAGRAM 3-87 2010...

  • Page 103: Front Micom Block Diagram

    4. FRONT MICOM BLOCK DIAGRAM 3-88 2010...

  • Page 104: Main Audio/Video Block Diagram

    5. MAIN AUDIO/VIDEO BLOCK DIAGRAM 3-89 2010...

  • Page 105: Front Timer Block Diagram

    6. FRONT TIMER BLOCK DIAGRAM US B+,USB - KEY_RTN_0 S T B,CLK,DIO FD+/ - Blue_ LED 3-90 2010...
  • Page 106 7. WiFi MODULE BLOCK DIAGRAM 3-91 2010...
  • Page 107 MEMO 3-92 2010...

  • Page 108: Circuit Diagrams

    BE MODIFIED OR ALTERED WITHOUT PERMISSION FROM THE ACTUAL CIRCUIT USED. THIS WAY, 2. Voltages are DC-measured with a digital voltmeter FROM THE LG CORPORATION. ALL COMPONENTS IMPLEMENTATION OF THE LATEST SAFETY AND during Play mode. SHOULD...

  • Page 109: Main - Main Power Circuit Diagram

    2. MAIN - MAIN POWER CIRCUIT DIAGRAM 3-95 3-96...

  • Page 110: Main - Cpu 1 Circuit Diagram

    3. MAIN - CPU 1 CIRCUIT DIAGRAM 3-97 3-98...

  • Page 111: Main - Cpu 2 Circuit Diagram

    4. MAIN - CPU 2 CIRCUIT DIAGRAM 3-99 3-100...

  • Page 112: Main - Cpu 3 Circuit Diagram

    5. MAIN - CPU 3 CIRCUIT DIAGRAM 3-101 3-102...

  • Page 113: Main - Ddr2, Nand, Cp Circuit Diagram

    6. MAIN - DDR2, NAND, CP CIRCUIT DIAGRAM 3-103 3-104...

  • Page 114: Main - Bcm7630 Front End Circuit Diagram

    7. MAIN - BCM7630 FRONT END CIRCUIT DIAGRAM 3-105 3-106...

  • Page 115: Main - Audio/Video Output Circuit Diagram

    8. MAIN - AUDIO/VIDEO OUTPUT CIRCUIT DIAGRAM 3-107 3-108...

  • Page 116: Front - Timer Circuit Diagram

    9. FRONT - TIMER CIRCUIT DIAGRAM 9-1. 6 TOOL TIMER CIRCUIT DIAGRAM 3-109 3-110...
  • Page 117 9-2. 7 TOOL TIMER CIRCUIT DIAGRAM 3-111 3-112...

  • Page 118: Wifi - Usb_Gpio_Strap Circuit Diagram

    10. WiFi - USB_GPIO_STRAP CIRCUIT DIAGRAM Vin5V VDD5 VDD3_3 22uF 22uF BCM4323 BCM4323 BCM4323 BCM4323 CRITICAL CRITICAL jtag_trst_l gpio0 VDD3_3 VDD3_3 100MHZ 100MHZ gpio1 avdd33 moncdr VDD2_5 gpio2 avdd25 monpll gpio3 VDD1_2A avdd12 USB_P gpio4 vdd12pll USB_N gpio5 uart_rx gpio6 dgndpll rref uart_tx...

  • Page 119: Wifi - Power & Control Circuit Diagram

    11. WiFi - POWER & CONTROL CIRCUIT DIAGRAM CRITICAL CRITICAL VDD3_3 100MHZ 100MHZ BCM4323 BCM4323 VDD_RF_LDO i_vdd3p3_rfl VDD_RF_LDO RXG_0 o_vdd1p3_rf lna_p_g_0 RXG_0 lna_p_a_0 0.1uF 0.1uF 1000pF/NI 1000pF/NI TXG_0 pa_p_g_0 TXG_0 VDD3_3 pa_p_a_0 4.7uF 4.7uF VDD3_3 RXG_1 lna_p_g_1 RXG_1 env_det_g_0 lna_p_a_1 env_det_a_0 TXG_1 VDD3_3...

  • Page 120: Wifi - Rf Antenna Circuit Diagram

    12. WiFi - RF ANTENNA CIRCUIT DIAGRAM R11 100 R11 100 VRXA0_0 VRXA0_0 6.8p 6.8p 6.2pF 6.2pF CRITICAL CRITICAL 2.4GHZ 2.4GHZ 1.2nH 1.2nH RXG_0 RXG_0 A0_ANT0 R3 2.2nH R3 2.2nH TX_2G_PA_0 TXG_0 TXG_0 0OHM 0OHM 6.8p 6.8p 6.2pF 6.2pF AS179-92LF AS179-92LF CRITICAL CRITICAL...

  • Page 121: Circuit Voltage Chart

    CIRCUIT VOLTAGE CHART 1. MAIN BOARD - ICs 2. MAIN BOARD - Capacitors 3. FRONT BOARD VOLTAGE PLAY MODE NO PLAY MODE PIN NO. DESCRIPTION VOLTAGE LOCA. PIN NO. DESCRIPTION CAPACITY PLAY MODE NO PLAY MODE POSITIVE NEGATIVE POSITIVE NEGATIVE DIG1101(HNS-05SS64T) IC201(MP2377) CA201...

  • Page 122: Printed Circuit Board Diagrams

    PRINTED CIRCUIT BOARD DIAGRAMS 1. MAIN P.C.BOARD (TOP VIEW) (BOTTOM VIEW) 3-121 3-122...

  • Page 123: Smps P.c.board

    2. SMPS P.C.BOARD (TOP VIEW) (BOTTOM VIEW) Warning Parts that are shaded are critical with respect to risk of fire or electrical shock. 3-123 3-124...

  • Page 124: Front P.c.board

    3. FRONT P.C.BOARD 3-1. 6 TOOL FRONT P.C. BOARD (TOP VIEW) (BOTTOM VIEW) 3-2. 7 TOOL FRONT P.C. BOARD (TOP VIEW) (BOTTOM VIEW) 3-125 3-126...
  • Page 125 MEMO MEMO 3-127 3-128...
  • Page 126 SECTION 4 BCM7630 F/E LOADER PART CONTENTS COMPONENT REPAIR GUIDE ....................... 4-2 1. ABNORMAL MD OPERATION ......................... 4-2 2. "ALL BD DISC" READING ERROR ......................4-3 3. "ALL DVD DISC" READING ERROR ....................... 4-4 4. "ALL CD DISC" READING ERROR ......................4-5 5.

  • Page 127: Component Repair Guide

    COMPONENT REPAIR GUIDE 1. ABNORMAL MD OPERATION Abnormal disc reading or abnormal tray open/close. Replace new MD and test if it is operated normally. 1-1. Component 1) Traverse assembly 2) MD junction board 3) FFC cable from main board to MD 1-2.

  • Page 128: All Bd Disc" Reading Error

    COMPONENT REPAIR GUIDE 2. "ALL BD DISC" READING ERROR - All the Blu-ray disc is not operated, but DVD and CD are operated normally. - If the LDO for APC of BD laser diode is abnormal, BD doesn't work. - If the LD current control is abnormal, BD doesn't work. 2-1.

  • Page 129: All Dvd Disc" Reading Error

    COMPONENT REPAIR GUIDE 3. "ALL DVD DISC" READING ERROR - All the DVD disc is not operated, but BD and CD are operated normally. - If the LD current control is abnormal, DVD doesn't work. 3-1. Component 1) MD (Traverse Assembly) 2) Q712, Q717 3-2.

  • Page 130: All Cd Disc" Reading Error

    COMPONENT REPAIR GUIDE 4. "ALL CD DISC" READING ERROR - All the CD disc is not operated, but BD and DVD are operated normally. - If the LD current control is abnormal, CD doesn't work. 4-1. Component 1) MD (Traverse Assembly) 2) Q713, Q715 4-2.

  • Page 131: Abnormal Servo Operation

    5. ABNORMAL SERVO OPERATION - The actuator, spindle and sled operation of pick-up are abnormal. - After changing MD, the motors are abnormal operations. - After changing Motor Drive IC, the motors are abnormal operations. 5-1. Component 1) MD (Traverse Assembly) 2) IC706 –...

  • Page 132: How To Use The Sa Reset Function

    HOW TO USE THE SA RESET FUNCTION 1. PURPOSE In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory. 2. REQUIRED SA RESET - After changing Traverse. - After changing Main Board Assembly. - After changing Main Board Flash IC.
  • Page 133 4) Select 6 on debug window to perform SA Reset. 5) Press Return key or Pause key to finish debug mode. 6) Playback once BD disc more than 3 seconds. (At this time, you must use BD ROM single layer and BDR single layer disc.) How to check the BD Single Layer and Double Layer Disc BD Single Layer Disc BD Double Layer Disc...

  • Page 134: Major Ic Internal Block Diagram And Pin Description

    MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION 1. BCM7630 1-1. Front End Block Diagram PICK-UP & MOTOR CD,DVD,BD RF IN Demodulator, Decoders Wobble Detector A~J IN Servo FORCUS, TRACKING, DACs MOTOR ARM Cortex R4 Laser FE Control LASER Control Processor OSC, MEMORY(DDR, FLASH) : B/END SHARING 2010...
  • Page 135 1-2. Pin Function OFE – Motor Driver Interface Label Function I/O PU/PD Tol.(V) Loc. Description OFE_MDI_FG Spindle Motor Feedback OFE_MDI_DMO – Spindle Motor Output OFE_MDI_STEP1 – Sled Step Motor PDM DAC OFE_MDI_STEP2 – Sled Step Motor PDM DAC OFE_MDI_FOO – Focus PDM Output/Focus Tilt PDM Output OFE_MDI_TILT –...
  • Page 136 OFE–Serial Interface Label Function I/O PU/PD Tol.(V) Loc. Description OFE_SER_SEN2 STI/O SSI Enable Out OFE_SER_SCLK SSI Clock Out OFE_SER_SDATA SSI Data In/out OFE_SER_SBUSY SSI Busy In/SEN4 OFE–General Purpose Label Function I/O PU/PD Tol.(V) Loc. Description OFE_GP_PA0 – OFE_GP_PA0/Gain SW2 OFE_GP_PA1 –...

  • Page 137: Ic704 (R2A30209Sp-W02Z) : Spindle Motor And 6Ch Actuator Driver

    2. IC704 (R2A30209SP-W02Z) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER 2-1. Block Diagram 4-12 2010...
  • Page 138 2-2. Pin Function PIN NO SYMBOL FUNCTION SPIN Spindle control voltage input SL1IN Slide control voltage input 1 SL2IN Slide control voltage input 2 SPLIM Input terminal for spindle current limit Motor Power Supply 2(for Slide) SL2+ Slide non-inverted output 2 SL2- Slide inverted output 2 SL1+...

  • Page 139: Pick-Up Connector Terminal Pin Assignments (Sf-Bd412)

    3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412) PIN NO. PIN NAME DESCRIPTION FCS2+ FOCUSING2+ FCS2- FOCUSING2- TRK+ TRACKING+ FCS1+ FOCUSING1+ TRK- TRACKING- FCS1- FOCUSING1- Stepping Motor A-Terminal Stepping Motor B-Terminal Stepping Motor A+Terminal CL SHIFTER Stepping Motor B+Terminal NC/(GND) A output B output C output D output...

  • Page 140: Block Diagram

    BLOCK DIAGRAM 4-15 2010...
  • Page 141 MEMO 4-16 2010...

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