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Dell Inspiron 13 7000 Series Service Manual
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Dell Inspiron 13 7000 Series Service Manual

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Inspiron 13
7000 Series

Service Manual

Computer Model: Inspiron 13–7347
Regulatory Model: P57G
Regulatory Type: P57G001

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Summary of Contents for Dell Inspiron 13 7000 Series

  • Page 1: Service Manual

    Inspiron 13 7000 Series Service Manual Computer Model: Inspiron 13–7347 Regulatory Model: P57G Regulatory Type: P57G001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before Working Inside Your Computer.........10 .................... 10 Before You Begin ................... 10 Safety Instructions ..................11 Recommended Tools After Working Inside Your Computer........12 Removing the Base Cover............13 ......................13 Procedure Replacing the Base Cover............14 ......................14 Procedure Removing the Battery............... 15 .....................
  • Page 4 Removing the Hard Drive............21 ..................... 21 Prerequisites ......................21 Procedure Replacing the Hard Drive............23 ......................23 Procedure ....................23 Post-requisites Removing the Coin-Cell Battery..........24 .....................24 Prerequisites ......................24 Procedure Replacing the Coin-Cell Battery..........26 ......................26 Procedure ....................26 Post-requisites Removing the Wireless Card...........
  • Page 5 Removing the Power and Volume-Buttons Board....33 .....................33 Prerequisites ......................33 Procedure Replacing the Power and Volume-Buttons Board....35 ......................35 Procedure ....................35 Post-requisites Removing the Speakers............36 .....................36 Prerequisites ......................36 Procedure Replacing the Speakers............38 ......................38 Procedure ....................38 Post-requisites Removing the Touchpad............39 .....................39 Prerequisites...
  • Page 6 Removing the Heat Sink............46 ....................46 Prerequisites ......................46 Procedure Replacing the Heat Sink............48 ......................48 Procedure ....................48 Post-requisites Removing the I/O Board............49 ....................49 Prerequisites ......................49 Procedure Replacing the I/O Board............51 ......................51 Procedure ....................51 Post-requisites Removing the Power-Adapter Port........
  • Page 7 Removing the Display Assembly..........61 ..................... 61 Prerequisites ......................61 Procedure Replacing the Display Assembly..........64 ......................64 Procedure ....................64 Post-requisites Removing the Stylus-Holder Assembly.........65 .....................65 Prerequisites ......................66 Procedure Replacing the Stylus-Holder Assembly.........68 ......................68 Procedure ....................68 Post-requisites Removing the Palmrest and Keyboard Assembly....69 ....................
  • Page 8 Removing the Display Back-Cover and Antenna Assembly..................75 .....................75 Prerequisites ......................75 Procedure Replacing the Display Back-Cover and Antenna Assembly..................77 ......................77 Procedure ....................77 Post-requisites Removing the Display Hinges..........78 .....................78 Prerequisites ......................78 Procedure Replacing the Display Hinges..........80 ......................80 Procedure ....................80 Post-requisites...
  • Page 9 Removing the Display Cable........... 87 .....................87 Prerequisites ......................87 Procedure Replacing the Display Cable............89 ......................89 Procedure ....................89 Post-requisites Flashing the BIOS..............90 Getting Help and Contacting Dell..........91 ..................91 Self-Help Resources ....................91 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 11: Recommended Tools

    WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.

  • Page 12: After Working Inside Your Computer

    After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 13: Removing The Base Cover

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer.

  • Page 14: Replacing The Base Cover

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 15: Removing The Battery

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the palmrest and keyboard assembly.
  • Page 16 Press and hold the power button for 5 seconds, to ground the system board.

  • Page 17: Replacing The Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly.

  • Page 18: Removing The Memory Module

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 19: Replacing The Memory Module

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 20: Post-Requisites

    Post-requisites Replace the battery. Replace the base cover.

  • Page 21: Removing The Hard Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
  • Page 22 Lift the hard-drive assembly along with its cable off the palmrest and keyboard assembly. screws (2) hard-drive assembly hard-drive cable pull tab Disconnect the interposer from the hard drive. Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket from the hard drive.

  • Page 23: Replacing The Hard Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.

  • Page 24: Removing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 25 plastic scribe coin-cell battery battery socket...

  • Page 26: Replacing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 27: Removing The Wireless Card

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 28 Slide the wireless card from the wireless-card slot on the system board. antenna cables (2) wireless card wireless-card slot screw...

  • Page 29: Replacing The Wireless Card

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 30: Removing The Keyboard Daughter-Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 31 Lift the keyboard daughter-board off the palmrest and keyboard assembly. keyboard cable keyboard-backlit cable keyboard cable keyboard-backlit cable keyboard daughter-board...

  • Page 32: Replacing The Keyboard Daughter-Board

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the keyboard daughter board on the palmrest and keyboard assembly.

  • Page 33: Removing The Power And Volume-Buttons Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 34 Lift the power and volume-buttons board along with its cable, off the palmrest and keyboard assembly. adhesive tape power and volume- buttons board cable power and volume-buttons adhesive tape board...

  • Page 35: Replacing The Power And Volume-Buttons Board

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power and volume-buttons board into the slot on the palmrest and keyboard assembly.

  • Page 36: Removing The Speakers

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 37 Release the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly. speaker cable speakers (2) routing guides...

  • Page 38: Replacing The Speakers

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the palmrest and keyboard assembly, place the speakers on the palmrest and keyboard assembly.

  • Page 39: Removing The Touchpad

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 40 Remove the screws that secure the touchpad bracket to the palmrest and keyboard assembly. Lift the touchpad bracket off the palmrest and keyboard assembly. touchpad cable touchpad bracket screws (4) Peel off the adhesive tape that secures the touchpad to the palmrest and keyboard assembly.
  • Page 41 Lift the touchpad away from the computer. adhesive tape touchpad...

  • Page 42: Replacing The Touchpad

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly.

  • Page 43: Removing The Fan

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 44 Remove the screws that secure the fan to the palmrest and keyboard assembly. Lift the fan off the palmrest and keyboard assembly. screws (2) fan cable...

  • Page 45: Replacing The Fan

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palmrest and keyboard assembly.

  • Page 46: Removing The Heat Sink

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 47 Lift the heat sink off the system board. heat sink captive screws (3)

  • Page 48: Replacing The Heat Sink

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 49: Removing The I/O Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 50 Lift the I/O board off the palmrest and keyboard assembly. screw I/O-board power and volume-buttons I/O-board cable board cable pull tab...

  • Page 51: Replacing The I/O Board

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the palmrest and keyboard assembly.

  • Page 52: Removing The Power-Adapter Port

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 53 Lift the power-adapter port with its cable, off the palmrest and keyboard assembly. screw power-adapter port power-adapter port cable...

  • Page 54: Replacing The Power-Adapter Port

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palmrest and keyboard assembly.

  • Page 55: Removing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 56 Peel off the adhesive tape on the Windows-button board connector and disconnect the Windows-button board cable from the connector. screws (2) display-cable bracket display cable windows-button board cable adhesive tape Using the pull tab disconnect the keyboard cable and the hard-drive cable from the system board.
  • Page 57 Disconnect the speaker cable and the power-adapter port cable from the system board. power-adapter port cable keyboard cable hard-drive cable touchpad cable keyboard-backlit cable speaker cable...
  • Page 58 Remove the screw that secures the system board to the palmrest and keyboard assembly and lift it off the palmrest and keyboard assembly. screw system board...

  • Page 59: Replacing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 60: Entering The Service Tag In The Bios

    Entering the Service Tag in the BIOS Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag...

  • Page 61: Removing The Display Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 62 Peel off the adhesive tape on the Windows-button board connector and disconnect it form the system board. wireless card antenna cables (2) screws (2) display-cable bracket display cable windows-button board cable adhesive tape Turn the computer over and open the display as far as possible. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
  • Page 63 10 Lift the display assembly off the palmrest and keyboard assembly. display assembly screws (3) adhesive tape display hinges (2)

  • Page 64: Replacing The Display Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 65: Removing The Stylus-Holder Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 66: Procedure

    Procedure Push to release the stylus from the stylus holder. stylus stylus holder stylus lock Remove the screw and lift the stylus lock from the palmrest and keyboard assembly.
  • Page 67 Lift the stylus holder off the palmrest and keyboard assembly. screw stylus lock stylus holder...

  • Page 68: Replacing The Stylus-Holder Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the stylus holder and stylus lock on the palmrest and keyboard assembly.

  • Page 69: Removing The Palmrest And Keyboard Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 70 palmrest and keyboard assembly...

  • Page 71: Replacing The Palmrest And Keyboard Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down.

  • Page 72: Removing The Display Panel

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 73 Using a plastic scribe, pry the display-panel assembly off the display back-cover and antenna assembly. plastic scribe display panel assembly Remove the camera. Remove the Windows-button board. After performing the above steps, we are left with the display panel. display panel...

  • Page 74: Replacing The Display Panel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display panel on a flat surface. Replace the Windows-button board.

  • Page 75: Removing The Display Back-Cover And Antenna Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 76 display back-cover and antenna assembly...

  • Page 77: Replacing The Display Back-Cover And Antenna Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites...

  • Page 78: Removing The Display Hinges

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 79 Lift the display hinges off the display back-cover and antenna assembly. screws (8) display back-cover and antenna assembly hinge covers (2) antenna cables (2) display hinges (2)

  • Page 80: Replacing The Display Hinges

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover and antenna assembly.

  • Page 81: Removing The Camera

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 82 Turn the camera over and disconnect the camera cable from the camera module. plastic scribe camera camera cable...

  • Page 83: Replacing The Camera

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post place the camera module on the display bezel and snap it into place.

  • Page 84: Removing The Windows-Button Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 85 Lift the Windows-button board off the display bezel. windows-button board screw windows-button board adhesive tape cable...

  • Page 86: Replacing The Windows-Button Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide in the Windows-button board cable and the touch screen-board cable into the connectors on the Windows-button board and press down the latches to secure the cables.

  • Page 87: Removing The Display Cable

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 88 Lift the display cable off the display bezel. connector latch for display adhesive tape cable display cable windows-button board cable display panel...

  • Page 89: Replacing The Display Cable

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display bezel. Slide the display cable into the connector on the touch board and press down the latch to secure the cable.

  • Page 90: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.

  • Page 91: Getting Help And Contacting Dell

    Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
  • Page 92 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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Inspiron 13–7347

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