Page 1
For Help Call 1.800.241.6264 Honeywell Dolphin 99EX 99GX Manual THIS DOWNLOAD APPLIES TO THE FOLLOWING Dolphin 99EX Dolphin 99GX QUESTIONS? BULk DISCOUNTS SE HaBLa Ask the experts at POSMicro.com. ESpañOL FREE SHIPPING* 1.800.241.6264 Live Chat Now support@POSMicro.com Monday - Friday 6 AM to 5 PM Pacific Time...
Page 2
™ Dolphin 99EX/99GX Mobile Computers ® with Windows Embedded Handheld 6.5 User’s Guide...
Page 3
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
Table of Contents Chapter 1 - Dolphin 99EX/99GX Terminal Agency Information Laser Safety .........................1-1 LED Safety ...........................1-2 UL and C-UL Statement.......................1-2 Approvals by Country......................1-2 R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM......1-3 Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM ..........1-3 Canadian Compliance......................1-4 RF Exposure Information (SAR) ..................1-4 For European Community Users ..................1-5...
Page 5
Front Panel: 99EX and 99GX ....................3-5 Front Panel Features for the 99EX and 99GX............... 3-6 Back Panel: 99EX and 99GX ....................3-7 Back Panel Features for the 99EX and 99GX ............... 3-8 Side Panels: 99EX and 99GX ..................... 3-9 Left Side ........................
Page 7
Dolphin Wireless Manager ....................8-6 Dolphin Wireless Manager Window................8-6 Enabling the Radios....................... 8-6 Accessing Radio Configuration Utilities ................. 8-7 Network Cards........................8-8 Connecting and Synchronizing the Terminal and Workstation..........8-8 Installing Additional Software .................... 8-10 Adding Programs Using ActiveSync or Windows Mobile Device Center..... 8-11 Connecting the Terminal to a Wireless Network............
Page 8
Selecting the Port ......................11-1 COM7 .......................... 11-1 GPS Intermediate Driver....................11-2 GPS Demo ........................11-2 Chapter 12 - Dolphin 99EX HomeBase Device (Model 99EX-HB) Overview..........................12-1 Unpacking the HomeBase ................... 12-1 Parts and Functions......................12-2 Bottom Panel ....................... 12-5 Power ..........................
Page 9
Mounting the eBase......................13-8 Desk Mounting......................13-8 Chapter 14 - Dolphin 99EX Mobile Base Device (Model 99EX-MB) Overview..........................14-1 Front Panel ........................14-2 Bottom Panel ........................14-3 Back Panel and Mounting Brackets................... 14-4 Mounting..........................14-5 Safety Precautions....................... 14-5 Installation........................14-5 Powering the Dolphin Terminal ..................
Page 10
Chapter 17 - Dolphin 99EX QuadCharger Device (Model 99EX-QC) Overview..........................17-1 Parts and Functions......................17-2 Supplying Power........................ 17-3 Inserting and Charging Batteries ..................17-3 Mounting the QuadCharger ....................17-4 Troubleshooting......................... 17-5 Chapter 18 - Customer Support Product Service and Repair....................18-1 Technical Assistance......................
Dolphin 99EX/99GX Terminal Agency Information Dolphin 99EX and 99GX mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Read these guidelines carefully before using your Dolphin terminal.
Laser Safety Statement This device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN60825- 1:2007. Complies with 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nm, pulse duration of 15.5msec.
2006/95/EC Low Voltage Directive when supplied with the recommended power supply. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company.
1.5 cm from your body when the phone is switched on. For European Community Users Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE). European REACH Regulation 1907/2006 of 1 June, 2007, and Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC of 1 July 2006.
Hearing Aid Compatibility (HAC) The Dolphin 99EX has been tested for hearing aid compatibility. This device has an M3 and T3 rating. For additional HAC information, including the HAC rating for this product, please refer to www.honeywellaidc.com. When some wireless devices are used near some hearing devices such as hearing aids and implants, users may detect a buzzing or humming noise.
Informações ANATEL Acessórios compatíveis: bateria: 99EX-BTEC. base carregadora: 99EX-HB. fonte de alimentação: 3A-902DB12 O aparelho deverá ser utilizado a uma distância mínima de 1,5 centímetros do corpo. Este produto está homologado pela Anatel, de acordo com os procedimentos regulamentados pela Resolução No.
18-1. Dolphin 99EX/99GX Terminals Dolphin 99EX and 99GX model terminals are designed for use with standard battery pack model 99EX- BTSC (Li-poly 3.7V, 11.3 watt hour) and extended battery pack model 99EX-BTEC (Li-ion 3.7V, 18.5 watt hour) manufactured for Honeywell International Inc.
Battery Error Notification If your terminal displays the following indicators, replace the main battery pack with a Honeywell new Honeywell battery pack. For information on how to remove the main battery pack from the terminal, see Replacing the Main Battery Pack on page 2-4.
Using the Charging/Communication Cables Use only UL Listed power supply, which has been qualified by Honeywell with output rated at 5VDC and 3 amps with the device. Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty.
6. Replace the battery door. Apply pressure to engage the door latch. The battery door must be installed prior to powering the unit. 7. Reattach the hand strap. We recommend use of Honeywell Li-poly or Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. 2 - 4...
Home Screen After the Dolphin terminal initializes the first time, you see the Home screen. to reach the Start screen from the home screen. to access the Dolphin Wireless Manager (see page 8-6) from the home screen. Title Bar The Title bar, located at the top of the screen, displays the active program, the status of various system functions, and the current time.
Page 25
Calls are forwarded Call on hold Missed call Data call in progress A battery error has occurred. Replace the main battery pack with a Honeywell Li-poly or Li-ion battery pack. Battery is has a full charge Battery has a high charge...
Page 26
Icons in the Title Bar Indicator Meaning No active network connection GPRS available GPRS connecting GPRS in use HSDPA available HSDPA connecting HSDPA in use EDGE available EDGE connecting EDGE in use UMTS available UMTS connecting UMTS in use Radio is off The radio is not connected to a network.
Horizontal Scroll The Horizontal Scroll, located at the top of most application windows, provides access to additional application screens. You can flick left or right on the scroll or tap each label on the scroll, until you get to the desired screen. Tapping a label to the left or right of the center item brings new labels into view. Note: Tap the Title bar to access the horizontal scroll if it is not visible on the screen.
File Explorer You can also use the File Explorer to find files and organize these files into folders. 1. Tap > File Explorer 2. Tap the Up button at the bottom of the screen to move up one level in the directory. 3.
\Honeywell The Honeywell partition or root file system partition is persistent over a Hard Reset, Soft Reset, and the removal of the battery pack or the removal of AC power. However, during a kernel upgrade the root file system is reformatted so all data in the folder is deleted and replaced by any files in the \IPSM\Honey- well\AutoInstall folder as part of the upgrade process.
There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard resets preserve all data stored in the file system. Contact a Honeywell technical support representative for more information on how to perform a factory reset.
Ethernet network. In addition, the ebase is equipped with a USB host port that is Hi- Speed 2.0v compliant, which enables the terminal to interface with the majority of PC-based enterprise systems. This device also contains an auxiliary battery well that charges a spare Honeywell Li-poly or extended Li-ion battery.
Intelligent bat- tery technology on-board the terminal ensures proper charging. The Dolphin 99EX Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.
Battery Pack The rechargeable battery pack provides the main power for the terminal. For more information, see Batteries on page 3-13. Front Panel: 99EX and 99GX Note: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.
Front Panel Features for the 99EX and 99GX Blue Modifier Key Using the Modifier Keys on page 6-3. Front Speaker The front speaker is the receiver for handset voice calls. See GSM/HSPA+ Global Radio Dolphin Models on page 9-5. General Notification LED The light emitting diode (LED) located above the top right corner of the LCD display flashes and illuminates during resets, scanning/imaging, and taking a picture.
Touch Panel Display The color 3.7 inch liquid crystal display (LCD) touch panel is covered with an industrial, protective lens for greater durability. The video graphic array (VGA) display resolution is 480 X 640. The color LCD (16 bit RGB) uses thin film transistor (TFT) technology. The touch panel backlight illuminates when the screen is touched, but not when the Backlight key is pressed.
Back Panel Features for the 99EX and 99GX Battery Door The battery door secures the Li-ion or Li-poly battery pack in the terminal’s battery well. For information on how to remove the battery, see Replacing the Main Battery Pack on page 2-4.
Scan Trigger (99GX Only) The back panel of the 99GX contains an integrated, handle for a more ergonomic grip in scan intensive applications. Press the scan trigger to activate the imager/scanner. Stylus Slot The stylus is used to operate the touch panel. The back panel of the terminal features a storage slot to hold the stylus when not in use.
Page 41
Rear Speaker Handle (99GX Only) Scan Trigger (99GX Only) Lanyard Strap (99GX Only) Handle (99GX Only) The handle is integrated into the back panel of the terminal and is ergonomically designed to be comfortable through repetitive scans. Right Button By default, the Right Button triggers the scanner/imager. You can reassign the button to launch applications or execute commands.
Bottom Panel: 99EX and 99GX Description 8 10 12 14 16 18 USBC_DET 11 13 15 17 USBC_D- USBC_D+ Audio_GND USBH_D- 5V_OUT USBH_D+ Note: Signals referenced are for a DTE device. I/O Connector The I/O connector powers the terminal, charges the main battery, and facilitates communication. All Dol- phin peripherals are designed to work exclusively with this connector.
Honeywell. Please contact a Honeywell sales associate for details. Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8 mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
Note: The RTC battery will preserve the Real Time Clock 60 days after the main battery and internal backup battery are fully depleted. Main Battery Pack We recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. •...
Page 45
18-1. • If you are not sure the battery or charger is working properly, send it to Honeywell International Inc. or an authorized service center for inspection. • Excessive discharge can degrade battery performance. Recharge the battery when your terminal indicates low battery power.
The internal backup battery must be fully charged before using the terminal for the first time. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged.
There are two DWORD values in this registry entry: MedState and LowState. The default values for these entries are as follows: MedState=25% This sets the Low Battery point to 25%. When the battery hits the percentage charge specified here, the user is notified. LowState=10% This sets the Critical Battery point to 10%.
Installing a Memory Card 1. Press the Power key to put the terminal in Suspend Mode. Step 5 2. Release the hand strap hook near the speaker on the back panel of the terminal. 3. Remove the battery door. 4. Wait at least 3 seconds, and then remove the battery. ®...
Using the Scan Image Engine Overview The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture black and white digital images, such as signatures and pictures of dam- aged inventory.
Depth of Field The depth of field measurements used the following parameters: • Distances are measured from the front of the engine. • +23°C (+73°F), 0 lux • Photographic quality codes Focus N5603/N5600 N5603/N5600 N5603/N5600 High Density (HD) Standard Range (SR) Extended Range (ER) Symbology Distance (in/cm)
Decoding The terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD). Full-Area Imaging Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking.
Aiming Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.
Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Image Preview When the imaging process is initiated, the touch screen displays a preview of the object.
Note: Visit the Microsoft Windows Vista Web site for information on how to sync your music, pictures, contacts and calendars using Windows Mobile Device Center. We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.
Using the Color Camera Overview Dolphin 99EX terminals equipped with a 3.1-Megapixels Resolution color camera with Automated Cam- era Control (ACC), and an Application Programming Interface (API) provide easy integration of color pic- ture and video capture into business applications. The camera lens and camera flash are located on the back panel of the terminal.
Options Tap Options > Camera. The Camera Options menu appears. There are five tabs of configurable options accessible from the Camera Options menu. Profile Tab Display Tab The profile tab allows you to customize your camera settings, or chose from several predefined profiles designed to provide the best picture quality for common tasks.
Menu Tap Menu on the Command Bar to adjust the camera settings, switch to video mode, and access addi- tional camera options. Item Descriptions Video Activate Video Mode Mode Set Mode (i.e., Normal, Burst, or Timer) Resolution Set Picture Resolution (i.e., QVGA, VGA, SVGA, XGA, UXGA, or QXGA) Zoom Set Zoom (i.e., x1, x2, or x3) Flash...
Using the Keyboards Available Keyboards There are four keyboard options in the 99EX/99GX series: 34-Key Alpha/Numeric 34-Key Numeric 43-Key Alpha/Numeric 55-Key Full Alpha/ Keyboard (Calculator) Keyboard Keyboard Numeric Keyboard SEND SEND SEND SCAN ☼ SCAN SCAN ☼ ☼ SCAN ☼ A B C D E F A B C...
Using the Function Keys Name Function Backlight Turns the keyboard backlight on and off. ☼ Flashlight Turns the flashlight on and off. The flashlight is located on the back panel & of the terminal. ☼ Blue Note: The flashlight function is disabled on all 99GX models. Backspace Moves the cursor back one space each time the key is pressed.
Using the Modifier Keys Name Function ALPHA The ALPHA key enables you to toggle between the alpha and numeric ALPHA 34-Key modes. See ALPHA Key on page 6-5. Blue The blue and red keys are used in combination with other keys to type special characters and perform system functions.
Page 65
Function & Moves the cursor down one page. Moves the cursor one character to the right. Moves the cursor one character to the left. Note: Additional functionality varies according to the application in use. 6 - 4...
34-Key Alpha/Numeric Keyboard SCAN key Left Navigation\SEND key Right Navigation\END key SEND Escape key SCAN Backlight\Flashlight key ☼ Tab key Enter key Up Navigation key Down Navigation key A B C D E F G H I J K L ALPHA Mode keys PQRS T U V...
34-Key Alpha/Numeric Keyboard Combinations Shift-NUM ALPHA Shift- Blue (Default) ALPHA Escape Left Left Left Left Left Send Left (Phone) Scan Scan Right Right Right Right Right End (Phone) Right Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up...
Page 68
Shift-NUM ALPHA Shift- Blue (Default) ALPHA Shift Shift Shift Shift Space Space Space Space Space BKSP Backspace Backspace Backspace Backspace Backspace Delete Delete Delete Delete Underscore Delete Power Off/On CTRL Control Control Menu Blue Blue Blue Blue ALPHA Toggles between ALPHA mode and NUM Lock mode 6 - 7...
34-Key Numeric (Calculator) Keyboard SCAN key Left Navigation\SEND key Right Navigation\END key SEND Escape key SCAN Backlight\Flashlight key ☼ Tab key Enter key Up Navigation key Down Navigation key A B C D E F G H I J K L PQRS T U V WXYZ...
34-Key Numeric (Calculator) Keyboard Combinations Shift-NUM ALPHA Shift- Blue (Default) ALPHA Escape Left Left Left Left Left Send Left (Phone) Scan Scan Right Right Right Right Right End (Phone) Right Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up...
Page 71
Shift-NUM ALPHA Shift- Blue (Default) ALPHA Shift Shift Shift Shift Space Space Space Space Space BKSP Backspace Backspace Backspace Backspace Backspace Delete Delete Delete Delete Underscore Delete Power Off/On CTRL Control Control Menu Blue Blue Blue Blue ALPHA Toggles between ALPHA mode and NUM Lock mode 6 - 10...
-Key Keyboard Combinations ALPHA Shift-ALPHA Shift-NUM Blue (Default) Escape Left Left Left Left Left Send Left (Phone) Scan Scan Right Right Right Right Right Right (Phone) Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up Prior (Phone)
Page 74
ALPHA Shift-ALPHA Shift-NUM Blue (Default) & * (multiply) . (period) > * (multiply) , (comma) < (underscore) Shift Shift Space BKSP Backspace Power Off/On CTRL Control Control Menu Blue Blue Blue Blue Toggles between NUM lock mode and ALPHA mode 6 - 13...
-Key Keyboard Combinations Normal Shift Blue Escape Left Left Left Send Left (Phone) Scan Scan Right Right Right Right (Phone) Backlight Toggle Keyboard Backlight On/Off Toggle Toggle Flashlight On/ Keyboard Off (99EX Backlight On/ models only) Volume Up Prior Down Down Down Volume Down...
Page 77
Normal Shift Blue SHIFT Shift Period . (period) > * (multiply) . (period) Comma , (comma) < _ (underscore) , (comma) + (add) - (subtract) & _ (underscore) ‘ (back quote) “ (quotes) " (back quotes) u or U 6 - 16...
Page 78
Normal Shift Blue v or V w or W x or X y or Y Power Off/On CTRL Control Menu Blue Blue z or Z z or Z 6 - 17...
System Settings Overview Customized settings are available on the System Settings menu. Tap > Settings and the settings screen opens. Icon Description Bluetooth Configures the Bluetooth radio. See Working with the Bluetooth Radio on page Clock & Set the system clock, date, time and schedule alarms. See Clock &...
Icon Description System Adjusts system settings. See System Menu on page 7-7. Microsoft My Synchronizes your phone’s contacts, calendar, tasks, text messages, music, photos, videos, and other documents with your My Phone account at Phone http:\\myphone.microsoft.com. Clock & Alarms The Clock & Alarms settings can be accessed from the Home screen or the Settings Menu. 1.
Personal Menu To access the Personal Menu, tap > Settings > Personal. The screen opens displaying the Per- sonal Menu. Icon Description Buttons Program the side buttons to perform specific tasks. See Buttons on page 7-3. Owner Enter your contact information (e.g., name, company, address, telephone number and E-mail address).
Page 83
Changing Button Assignments 1. After HotKeys is enabled, tap > Settings > Personal > Buttons Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting. You cannot add buttons to this window. 2.
Page 84
Command Description <Right Softkey> Opens the menu or performs the action displayed on the right side of the Command bar. <Scan2> Activates the scanner/imager. <Rotate Screen> Changes the screen orientation from portrait to landscape. <Scroll Down> Scrolls down in the open application. <Scroll Left>...
Page 85
3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu > Programs), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. Note: If there is no blank space available in the window, tap on Menu > Edit > Paste Shortcut . 4.
System Menu The System menu enables you to verify and sometimes alter system parameters. To access the System menu, go to Start > Settings > System. Tap the appropriate icon to open that system setting. Icon See Page About About on page 7-8.
Icon See Page External External GPS on page 7-11. Five Volt Five Volt Control on page 7-12. Control Smart Smart Sensor on page 7-12. Sensors Managed Managed Programs on page 7-14. Programs Memory Memory on page 7-15. Power Power on page 7-16.
Copyrights Screen: Displays important copyright information. Backlight The Backlight system setting enables you to customize backlight functionality for the display. The back- light for the color display is user-defined. The Backlight system setting screen contains three tabs: Bat- tery Power, External Power, and Brightness. >...
Battery The Battery system settings menu contains two tabs: Battery Status and Log Config. The Battery Sta- tus tab provides the status of the main battery pack (e.g., Battery Time to Full or Battery Time to Empty, Voltage, Current, Temperature, Chemistry, and Serial Number). The Log Config Tab allows you to con- figure the BatteryLogFile.
Encryption Encryption gives you the option of encrypting files placed on storage cards so that those files cannot be read by any other device. Error Reporting Error Reporting gives you the option of enabling or disabling the error reporting function of Windows Embedded Handheld 6.5.
Five Volt Control Five Volt Control gives you the option to manually enable 5V output to supply power to an external device. By default, 5-Volt Output automatically turns on when AC power is applied to the terminal. If you want to use a USB memory stick without AC power, then you must manually turn on the 5-Volt Output. Do not leave 5-Volt output enabled when you are not using it to supply power to an external device.
Page 92
Event Track displays an event log summary of detected free fall events exceeding 2 ft. over 250 ms. The summary includes the time, date, and duration of the most recent 50 events. Several options are provided for audible notification of free fall events.
Accelerometer Calibration Tap Start to calibrate the integrated accelerometer sensor used for motion detection. When calibration is complete, the "Accelerometer Calibration Finished!" message window appears. Managed Programs Managed Programs are a list of programs that are managed if enrolled to enterprise domain. Managed Programs is the client-side that works with the server product System Center Mobile Device Manager (MDM).
IPSM are not affected when the operating system is upgraded. Autoinstall programs, for example, are stored in \\IPSM\Honeywell\Autoinstall so that they are always installed after an operating system upgrade or factory reset. Contact a Honeywell technical support representative for more information on how to perform a factory reset.
The RIL Information screen displays useful statistics for the GSM WAN Voice module (PH8). To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-6). Power Power system settings contains two tabs: Battery and Advanced >...
If a program is manually removed using the Remove Programs application, the program does not re-install on a hard or soft reset. Note: A program (file) does not automatically install if it is added to the \\IPSM\Honeywell\Autoinstall folder and a hard or soft reset is performed. For information on program installation, see...
Page 97
Screen The Screen system setting contains three screens: General, Clear Type, and Text Size. General Screen Orientation The General screen enables you to set the dynamic screen rotation. Three choices of screen orientation are supported: Portrait, Landscape (right-handed), and Landscape (left- handed).
Text Size Screen The Text Size screen enables you to perform font scaling within certain views of the: • Home screen, • Contacts, • Calendar, • Messaging, and • Tasks. Font scaling means that you can increase or decrease the point size of the font on application windows.
Page 99
Using the Task Manager Applications To view the status of the programs running on your mobile computer, tap the Menu button at the bottom of the screen, then tap View > Applications. From the application list, you can: • Tap and hold on an application, then tap Switch To on the pop-up menu.
Communication Connections Menu The Connections system setting provides access to the terminal’s various wireless communication options. Icon Tapping this icon… Beam Enables infrared communication. on page 8-3. Receiving Data Connections Opens Microsoft’s connections manager. on page 8-4. Connections Manager Manages the wireless radios installed in the terminal. See Dolphin Dolphin Wireless Manager...
Using the IrDA Port Using the IrDA port, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Embedded Handheld information such as Contacts and Tasks, as well as software upgrades. IrDA Port Location IrDA Port Note: Your Dolphin model may differ from the models illustrated;...
4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.” 5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The selected device reads “Sending.” 6.
Connections Manager Microsoft’s Connections Manager sets up multiple network connections to Internet Service Providers (ISPs) via external modem. Do NOT enter connection parameters in the Connections Manager if: • you are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses the settings from each radio’s configuration utility to connect.
• Proxy server connection Note: If you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy settings during synchronization with the workstation. If these settings are not on your workstation or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.
Dolphin Wireless Manager The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on- board radios. Each radio has its own configuration program. The Dolphin Wireless Manager also pro- vides shortcuts to the configuration utilities for each radio. on the Home screen to access the Dolphin Wireless Manager.
Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens. 802.11a/b/g/n The Honeywell WLAN Security Supplicant User’s Guide is available for download from the Dolphin 99EX or 99GX product page at www.honeywellaidc.com. Tap Bluetooth Settings and the Bluetooth Settings open.
When communicating via ActiveSync or Windows Mobile Device Center, your terminal is designed to be connected to the host workstation with a communication peripheral sold/manufactured by Honeywell, such as the charge/communication cable. Use of any peripheral not sold/manufactured by Honeywell may cause damage not covered by the warranty.
Page 108
• Select which information types are synchronized, controlling how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized. Communication Types The Dolphin terminal supports the following types of communication via ActiveSync through its Connector (see page 3-11) on the bottom panel: The USB cable and hardware peripherals allow the terminal to communicate with a workstation or...
Installing Additional Software Dolphin terminals ship with the operating system, radio drivers, and custom Honeywell software already installed. These are the default programs that install when your terminal first boots up. You can install additional software programs to the terminal provided that the following parameters are met: •...
• If you want the program to be part of the Autoinstall that occurs after a factory reset or software upgrade, paste the program file(s) in both the \IPSM\Honeywell\Autoinstall folder and the \Honeywell\Autoinstall. Note: Contact a Honeywell technical support representative for information on how to perform a factory reset. See Technical Assistance...
• If you copied the file to the \Honeywell\Autoinstall folder, you can perform a Soft Reset (CTRL + ENTER) to install the program. For more information, see Hardware Maintenance page 3-16. Connecting the Terminal to a Wireless Network You connect the terminal to a wireless network through the on-board radio (802.11a/b/g/n, Bluetooth, and/or GSM/CDMA).
Software Upgrades Contact a Honeywell technical support representative for information on available software upgrades for your Dolphin terminal, see Customer Support on page 18-1 or go to www.honeywellaidc.com. To prevent data loss, back up all user data to an SD card or external memory device before performing an upgrade.
Working with Wireless Wide Area Networking (WWAN) Overview The 99EX has two options for WWAN connectivity, a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio or a data only Gobi radio, which supports GSM/HSPA+/UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO. The 99GX has one option for WWAN connectivity, a data only Gobi radio, which supports GSM/HSPA+/ UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO.
Page 115
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you cannot use the phone. Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity.
SIM Card Installation Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security keys, contacts, etc. SIM cards can be installed in compatible mobile devices, enabling you to switch devices without losing personal and setup information. Protective SIM/Memory Card Door Battery Well T6 TORX Screw...
Installing a SIM Card 1. Press the Power key to put the terminal in Suspend Mode. Step 5 2. Release the hand strap near the speaker on the back panel of the terminal. 3. Remove the battery door. 4. Wait at least 3 seconds, then remove the battery. 5.
You can use the Dolphin 99EX terminal as a phone over the GSM radio. Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity.
Volume Control Use the Dolphin keyboard to adjust the volume. & To raise the volume, press the Blue modifier key + up arrow. Blue To lower the volume, press the Blue modifier key + down arrow. & Press the up or down arrow on the Volume Control button on the right side of the Blue device to adjust the volume of the active speaker, see Volume Control Button...
Sending Calls SEND After the number is dialed, tap Talk or press the Blue + Send key Note: The icon indicates that the phone is in use. Ending Calls While the phone call is live, tap End or press the Blue + End Key Accessing Voice Mail >...
Page 121
Security The Security screen provides access to establish or change your security PIN. Check the box next to, “Require a PIN when the phone is used” to enable the PIN security feature. Services For each service, the phone reads settings from the network stored on the SIM card and then displays the available options from the carrier on the screen.
Network You can find, select, and set your preferred network order from the Network screen. Data Communication (GSM/HSPA+ Global Radio Dolphin Models) You set up data communication via the Connections Manager. The carrier on the SIM card is the ISP. System Requirements •...
Page 123
3. Enter a name for the connection. Select Cellular Line (GPRS) as the modem. Tap Next. 4. Enter the Access point name. Tap Next. 5. Enter the user name and password from the account. Tap Finish. 9 - 10...
6. The connection you just created should appear in the list on the modem tab. 7. Tap and hold on the connection. Select Connect on the popup menu. 8. The network icon in the Title bar indicates the GSM radio is attempting to connect Note: When the device is on a 2G (EDGE/GPRS) network, a data connection failure occurs if the phone is in use for a voice call while attempting a data connection.
Page 125
1. When an active SIM card is inserted in the terminal, tap > Settings > Personal > Phone > Menu > Options. 2. Select the Network tab. 3. Under Network selection, select Automatic (the default selection) or Manual. a. If you select Manual, the Phone searches for available networks. b.
Data Communication GSM/CDMA Dolphin Models Gobi Manager The Gobi Manager enables you to see real time status of the radio, setup your Network selection, view you’re profile and scan for networks. The Gobi Manager contains four tabs: Status, Setup, Profile, and About.
Profile Tab The Profile tab allows you to see Radio capability information and network statistics including: • Radio Hardware and Software versions • Radio and SIM identification numbers • Serving network connection type and state • Available radio interfaces for the current serving network About Tab Displays copyright and version information for the Gobi Connection Manager.
Working with the Bluetooth Radio Enabling the Bluetooth Radio You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-6). 1. Tap on the Home screen to access the Dolphin Wireless Manager. 2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating. 3.
Pairing and Trusted Devices The terminal does support pairing. Pairing happens during general connection setup. Paired devices are "trusted" devices. This means that there is unrestricted access to all services (including services that require authorization and authentication). A connection can exclude pairing. A device that is connected to the terminal but not paired with it is con- sidered an untrusted device.
Page 130
4. Select a device from the list and tap Next. The types of devices in the vicinity of the radio appear in the list of discovered devices. 5. You are prompted to enter a passcode. • If the device has a specific passcode, enter it in the Passcode field and tap Next. When attempting to connect to a printer or headset with Bluetooth capabilities, the passcode may default to either 1111 or 0000.
Page 131
8. When the connection is complete, a list of matching and supported services on the device appears. Only the services that are mutually supported on both devices appear in the Partnership Settings window. 9. Select the services you want to use and tap Save. The services on the new devices have to be selected or the pairing won’t include those services, even though the devices are paired.
Transferring Files 1. Tap > File Explorer. 2. Navigate to the file you want to transfer. 3. Tap and hold on the file and select Beam File on the popup menu. 4. The Bluetooth radio begins searching for devices. When a Bluetooth device is first found, it appears as an Unknown device;...
Making the Terminal Discoverable By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by other Bluetooth devices. To make the terminal discoverable, tap Mode on the Horizontal scroll. Select Make this device visible to other devices and tap OK. Selecting COM Ports You can select COM ports 0-9.
Working with GPS Overview The Dolphin 99EX terminal contains an integrated GPS module that allows location tracking of workers and vehicles, providing better utilization of field assets. Optional mapping and navigation software pro- vides turn-by-turn driving directions and location information.
Other baud rates are not possible. The baud rate selected on COM7 is the actual baud rate with which the GPS communicates. GPS Intermediate Driver When the first user of GPD1 opens the port, the GPS Intermediate Driver opens the COM7 port. The GPS Intermediate Driver allows multiple applications to open GPD1, and the GPS data is broadcast to all open ports.
Dolphin 99EX HomeBase Device (Model 99EX-HB) Overview As the hub of your Dolphin system, the Dolphin 99EX HomeBase (99EX-HB) charging and communica- tion cradle supports both RS232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems.
This means that one base can charge two bat- tery packs: the one installed in the terminal and a spare. We recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
Page 138
Red, Flashing The internal temperature of the auxiliary battery is too hot or there is a battery error. Charge the auxiliary battery in a cooler environment or replace the battery with a new Honeywell Li-ion or Li-poly battery. For information about charging a battery in the auxiliary battery well, see page 12-6.
Page 139
RS232 data communication. For more information, see Serial Connector on page 12-9. DC Power Jack Use the power cable from Honeywell that comes with the base to supply power to this power jack. For more information, see Power on page 12-5.
12VDC and 3 amps with the device. The operating temperature range is -10° to 50°C (14° to 122°F). Honeywell recommends that you leave the base connected to its power source at all times, so that it is always ready to use.
Note: If the AUX Battery LED flashes red, the internal temperature of the battery is too hot or there is a battery error. Charge the auxiliary battery in a cooler environment or replace the battery with a new Honeywell Li-ion or Li- poly battery.
• The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does not power on, verify that the Honeywell power supply is properly connected to the cradle and plugged into a functioning outlet.
• If the base is connected to the workstation, the Dolphin terminal automatically opens ActiveSync or the Windows Mobile Device Center to establish a connection. 2. The base can now transfer data between the terminal and the host device. If communication does not occur, check the port connections to ensure that the cradle is correctly configured.
Serial Connector The following diagram displays the pin diagram of the serial connector of the base. Description Internal Jumper to Pin 6 No Connect Note: The signal names are referenced to the terminal. The terminal is a DCE RS232 device. Refer to section, RS232 Communications Cables and RS232 Pin Configuration for more details.
Dolphin 99EX eBase Device (Model 99EX-EHB) Overview The Ethernet Base (eBase) enables a single Dolphin 99EX or 99GX computer to communicate with a host device over an Ethernet network. The 99EX-EHB charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell...
Parts and Functions Front Panel Terminal Well Auxiliary Battery Well Power/Dock LED COMM LED AUX Battery LED Terminal Well Place the terminal in this well to communicate with a host device, power the terminal, and charge the installed battery pack. The eBase completely charges the main battery in a Dolphin terminal in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7 battery.
Page 148
Red Flashing The internal temperature of the auxiliary battery is too hot or there is a battery error. Charge the auxiliary battery in a cooler environment or replace the battery with a Honeywell Li-ion or Li-poly battery. COMM LED The COMM LED indicates the status of data transfer between the Dolphin terminal and the eBase.
Back Panel Auxiliary Battery Well Green LED USB Port Yellow LED DC Power Jack RJ45 Ethernet Port Auxiliary Battery Well The eBase enables you to charge an additional battery pack independently of the terminal well in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. This feature ensures that you can always have a fully charged battery for your terminal.
Honeywell with output rated 12VDC and 3 amps with the device. The operating temperature range is -10° to 50°C (14° to 122°F). Honeywell recommends that you leave the eBase connected to its power source at all times, so that it is always ready to use.
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty. We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
• The Kernel version must be 26.01 or later in terminals running Windows Embedded Handheld 6.5 Classic. • In terminals running Windows Embedded Handheld 6.5 Professional, the kernel version must be 25.01 or later. Applications on the Dolphin Terminal Applications running on the Dolphin terminal when it is connected to the eBase should be designed spe- cifically for a partially connected network.
Setting Up and Connecting the Dolphin Terminal to the eBase 1. Verify the base has power. If the Power/Dock LED is not illuminated, see Connecting Power to the eBase on page 13-5. 2. Plug the USB communication cable into the USB port on the back of the eBase. Note: The Dolphin terminal should always be removed from the eBase when connecting or disconnecting the USB cable.
It features a flexible mounting bracket and a cigarette lighter adapter to adapt it to your environment. The 99EX-MB is designed for use with Dolphin 99EX and 99GX model ter- minals using battery pack model 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) or 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell International Inc.
Front Panel Terminal Lock (not in view) Terminal Lock Terminal Well Ball Joint Volume Control Dial for Mounting (not in view) Bracket Status LED Communications Speaker Port Mounting Bracket Used to mount the base to a fixed location. Speaker Amplifies the Dolphin’s audio signals. Status LED Illuminates solid green when the Dolphin terminal is properly seated in the terminal well.
Bottom Panel The power supply and RS232 connectors are located on the bottom of the unit. Power Supply Connector RS232 Communications Port Power Supply Connector To run on vehicle power, you can use the 12 VDC cable. The appropriate cable comes with the kit you ordered.
Back Panel and Mounting Brackets Bracket Base Mounting Bracket Turnscrew USB Port Ball Joint Power supply and Ball Joint RS232 connectors (not in view) Ball Joints There are two ball joints: one on the back of the base and one on the mounting bracket. Both ball joints are inserted into the bracket and secured to mount the base.
Safety Precautions Honeywell is not responsible for any damages caused to you, your vehicle, or other individuals due to the installation of the Dolphin Mobile mount. Follow these safety precautions when mounting the mobile base:...
Dolphin terminal battery pack stays fully charged. Note: Honeywell recommends that you leave the base connected to its power source at all times. The base is powered via the power connector on the bottom panel; see...
Establishing ActiveSync or Windows Mobile Device Center Communication The Dolphin terminal is usually auto-detected and configured by ActiveSync or Windows Mobile Device Center based on the communication cable. The synchronization software automatically sets up an RS232 connection when you are using an RS232 cable. For more details, see Connecting and Synchronizing the Terminal and Workstation on page...
Serial Connector The following diagram displays the pin diagram of the serial connector of the base. Description Internal Jumper to Pin 6 No Connect Note: The signal names are referenced to the terminal. The terminal is a DCE RS232 device. Refer to section, RS232 Communications Cables and RS232 Pin Configuration for more details.The ninth pin has a ring indicator (RI).
The base can hold up to 4 Dolphin terminals. Each charging well charges each terminal independently of the other wells. We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
Parts and Functions Front Panel Terminal Wells Power/Dock LED Charge LED Terminal Wells The base contains four terminal wells. Each well has its own dedicated Power/Docking LED and Charging LED indicator. Power/Dock LEDs The Power/Dock LED indicates if the ChargeBase has power and if the terminal is properly seated in the terminal well.
12 volts DC. Use only UL Listed power supply, which has been qualified by Honeywell with output rated 12VDC and 8.5 amps with the device. The operating tem- perature range is -10° to 50°C (14° to 122°F).
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty. We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
Page 166
Hardware Required • 3/16 in. dia x 5/8 in. long pan head screw • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick • 3/16 in. dia nut Installing the DIN Rail 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel of the base. 2.
Page 167
Hollow Wall Installation 1. Drill four pilot holes in the wall using a 7/8 in. drill bit. 13.78 in. [35 cm] Wall Mount Bracket 6.5 in. Wall Mount Holes [16.5 cm] 2. Slide the bolt through the wall bracket, and thread the toggle nut onto Toggle Nut the bolt.
Page 168
To secure the base using the optional DIN Rail: Hardware Required • DIN Rail, Qty. 1 • 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2 • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2 •...
Channel Bracket Installation (Pre-existing Hardware Installations) When choosing a location and installing the optional channel bracket: • Do not exceed 150 lbs. maximum load on the channel bracket. • Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the channel bracket to the wall.
Page 170
2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 15-8 for the appropriate mounting surface. Mounting into Wood Stud Washer, Qty. 4 Lag Bolt, Qty. 4 Channel Bracket Minimum 16 in. (40.64 cm) Mounting into Hollow Surface Washer, Qty.
Dolphin 99EX Net Base Device (Model 99EX-NB) Overview The Net Base enables up to four Dolphin 99EX or 99GX mobile computers to communicate with a host device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for connection to an additional device such as a printer, workstation, eBase, or another Net Base.
Parts and Functions Front Panel Terminal Wells Power/Dock LED COMM LED Terminal Wells The Net Base contains four terminal wells. Each well has its own dedicated Power/Dock LED and COMM LED indicator. Place the Dolphin terminal in any one of the four wells to communicate with a host device, power the terminal, and charge the installed battery pack.
Port 1: 10/100Mbps RJ45 Ethernet Port Port 2: 100Mbps Only RJ45 Ethernet Port DC Power Jack Use the power cable from Honeywell that comes with the Net Base to supply power to this power jack. For more information, see Power on page 16-4.
Honeywell with output rated at 12VDC and 8.5 amps with the device. The operating temperature range is -10° to 50°C (14° to 122°F). Honeywell recommends that you leave the Net Base connected to its power source at all times, so that it is always ready to use.
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty. We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
3. Plug the Ethernet cable into the network. 4. Insert the Dolphin into one of the terminal wells. The DOCK LED for the well changes from red to green and the connection icon on the Dolphin’s title bar changes from 5.
Page 178
Desk Mounting The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting on a horizontal surface. Hardware Required • 3/16 in. dia x 5/8 in. long pan head screw • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick •...
Page 179
Hollow Wall Installation 1. Drill four pilot holes in the wall using a 7/8 in. drill bit. 13.78 in. [35 cm] Wall Mount Bracket 6.5 in. Wall Mount Holes [16.5 cm] 2. Slide the bolt through the wall bracket, and thread the toggle nut onto Toggle Nut the bolt.
Page 180
To secure the base using the optional DIN Rail: Hardware Required • DIN Rail, Qty. 1 • 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2 • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2 •...
Channel Bracket Installation (Pre-existing Hardware Installations) When choosing a location and installing the optional channel bracket: • Do not exceed 150 lbs. maximum load on the channel bracket. • Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the channel bracket to the wall.
Page 182
2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 16-10 for the appropriate mounting surface. Mounting into Wood Stud Washer, Qty. 4 Lag Bolt, Qty. 4 Channel Bracket Minimum 16 in. (40.64 cm) Mounting into Hollow Surface Washer, Qty.
(CC-CV) that is recommended for Li-ion and Li-poly batter- ies. The process monitors changes in temperature, current, and voltage and resets the battery pack. We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.
Red (Flashing) The internal temperature of the auxiliary battery is too hot or there is a battery error. Charge the auxiliary battery in a cooler environment or replace the battery with a new Honeywell Li-ion or Li-poly battery. Troubleshooting For more information, on page 17-5.
Supplying Power The charger must be connected to a power source via the Honeywell power adapter cable so that volt- age is adjusted appropriately. Use only UL Listed power supply, which has been qualified by Honeywell with output rated at 12VDC and 3 amps with the device.
Mounting the QuadCharger The charger should be on a dry, stable surface and can be mounted on a flat, horizontal surface such as a desktop or workbench. When choosing a location, always bear in mind that: • the mounting location must allow users easy access to the power connector. •...
Troubleshooting If you encounter problems with your QuadCharger device, refer to chart below for possible solutions. If problems persist, please contact Honeywell Technical Support. Problem Issue The Status LED does not come on when I Check the power connections; make sure the Power cable is insert a battery pack.
For our latest contact information, please check our website at the link above. Limited Warranty Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment.
• The duration of the limited warranty for batteries is one year. Use of any battery from a source other than Honeywell may result in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or not be replaced under this warranty.
Page 193
Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 99EX-UG Rev D 5/12...