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Lenovo ThinkPad L450 User Manual
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Lenovo ThinkPad L450 User Manual

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Summary of Contents for Lenovo ThinkPad L450

  • Page 1: User Guide

    User Guide ThinkPad L450...
  • Page 2 • “Important safety information” on page vi • Appendix F “Notices” on page 163 ® The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (January 2015) ©...

  • Page 3: Table Of Contents

    8.1 operating system ..Accessibility and comfort ..An introduction to Lenovo programs ..Ergonomic information..
  • Page 4 Error messages ... . Calling Lenovo ... . . Errors without messages ..
  • Page 5 ....Turkish RoHS ....Lenovo product service information for Ukraine RoHS ....
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Non-Rechargeable Coin-Cell Battery

    • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings. © Copyright Lenovo 2015...

  • Page 14: Electrical Current Safety Information

    • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: •...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 12 • “Operating environment” on page 12 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.

  • Page 18: Camera (Available On Some Models)

    Note: Use Lenovo programs for advanced power settings. • For Windows 7: Use the Power Manager program. • For Windows 8.1: Use the Lenovo Settings program. For more information, see “Lenovo programs” on page 13. Fingerprint reader (available on some models) Fingerprint authentication provides simple and secure user access by associating your fingerprint with your passwords.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view SIM-card slot (available on some models) USB 3.0 connectors ® Mini DisplayPort connector Ethernet connector Video graphics array (VGA) connector Security-lock slot SIM-card slot If your computer supports the wireless Wide Area Network (wireless WAN) feature, a Subscriber Identification Module (SIM) card might be required to establish wireless WAN connections.

  • Page 20: Left-Side View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 21 Enable even when the computer is off, and click OK or Apply. • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select Enable even when the computer is off in the Always On USB area.

  • Page 22: Bottom View

    Bottom view Figure 4. Bottom view Battery Docking station connector (available on some models) Keyboard drainage holes Speakers Battery Use your computer with battery power whenever ac power is unavailable. Docking station connector (available on some models) You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home.
  • Page 23 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 19. Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. Camera-status indicator When the camera-status indicator is on, the camera is in use.

  • Page 24: Locating Labels That Contain Important Product Information

    “Genuine Microsoft label” on page 10 Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 25: Certificate Of Authenticity Label

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Genuine Microsoft Label

    • All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.
  • Page 27 • For Windows 8.1: From the desktop, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms. Then click Settings ➙ PC info. Memory • Double data rate 3 low voltage synchronous dynamic random access memory modules (DDR3 LV SDRAM) Storage device •...

  • Page 28: Specifications

    • Fingerprint reader (available on some models) Specifications This section lists the physical specifications for your computer. Size • Width: 339 mm (13.35 inches) • Depth: 235 mm (9.25 inches) • Height: 24.3 mm (0.96 inch) Heat output (depending on the model) •...

  • Page 29: Lenovo Programs

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 30: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.
  • Page 31 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 32 • Lenovo PC Experience (Windows 8.1) The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System, User Guide, and Lenovo Solution Center. • Active Protection System (Windows 7 and Windows 8.1)

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a SmartCard” on page 36 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness program in Lenovo Settings (on the Windows 8.1 operating system). • To learn more about using the wireless features of your computer, refer to “Wireless connections” on page 30.

  • Page 35: Special Keys

    Where can I find help about the Windows operating system? The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows Help and Support information system, do one of the following: •...

  • Page 36: Special Keys Overview

    The keyboard has several function keys, which consist of the Fn key and the other function keys • : Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off . To initiate the special function of each key, press the function keys directly.

  • Page 37: Thinkpad Pointing Device

    • For Windows 7: Opens Control Panel. For Windows 8.1: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8.1: Opens the Search charm. • : Views the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8.1: Views all the programs.

  • Page 38: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 25. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 39: Trackpad

    • Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

  • Page 40: Trackpad Touch Gestures

    With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 24. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse.

  • Page 41: Customizing The Thinkpad Pointing Device

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 141.

  • Page 42: Power Management

    Power management When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries.

  • Page 43: Checking The Battery Status

    To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8.1: Open the Lenovo Settings program and click Power. Charging the battery It is recommended that you charge the battery or replace it with a charged battery when the battery power remaining is low.

  • Page 44: Power-Saving Modes

    – For Windows 7: Refer to the help information system of the Power Manager program. – For Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby. For more information about the programs, see “Lenovo programs” on page 13.

  • Page 45: Handling The Battery

    Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...

  • Page 46: Connecting To The Network

    DANGER Do not drop, crush, puncture the battery, or make it subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery or coin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.

  • Page 47: Using The Wireless Lan Connection

    • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13.
  • Page 48 Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.

  • Page 49: Using The Bluetooth Connection

    • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees. • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception will be available near windows and other locations where cellular phone reception is the strongest.

  • Page 50: Using An External Display

    Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 13. – For Windows 8.1 1.

  • Page 51: Choosing A Display Mode

    For more information, see the help information systems of the Lenovo QuickDisplay program and the Windows 8.1 operating system. Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose...

  • Page 52: Using The Camera

    – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Open the Lenovo Settings program. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

  • Page 53: Inserting A Flash Media Card Or A Smartcard

    • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card Attention: • While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer is completed;...

  • Page 54: Removing A Flash Media Card Or A Smartcard

    Removing a flash media card or a SmartCard Attention: • Stop all the activities involving the card before removing it. Otherwise, data on the card might be damaged or lost. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

  • Page 55: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 56 Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0.
  • Page 57 Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. ac power connector: Used to connect the ac power adapter.

  • Page 58: Attaching A Thinkpad Docking Station

    Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 59: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click . Then turn the system lock key to the locked position 4.

  • Page 60: Connecting External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two external displays to the DisplayPort connector and the DVI connector, the DVI connector is inactive.
  • Page 61 • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key lock indicator is on when the eject button is locked. The security cable is locked. •...
  • Page 62 User Guide...

  • Page 63: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information”...

  • Page 64: Comfort

    Explore your options for docking solutions and external products that provide the adjustability and features that you want. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 65 operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
  • Page 66 Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: •...
  • Page 67 Note: Setting too low of a resolution might prevent some items from fitting on the screen. For alternatives on increasing the size of text and other objects, see the following: • “Customizable text size” on page 50 • “Magnifier” on page 50 •...

  • Page 68: Traveling With Your Computer

    22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.
  • Page 69 • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. Chapter 4 You and your computer...
  • Page 70 User Guide...

  • Page 71: Chapter 5. Security

    1. Restart your computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 3. Depending on your need, do one of the following: © Copyright Lenovo 2015...

  • Page 72: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 73: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 74 The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any hard disk drive in a system like a master key. The administrator sets the master password; then assigns a user password for each computer in the network.

  • Page 75: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 76: Setting The Security Chip

    Enterprise editions of the Windows 7 operating system and Professional and Enterprise editions of the Windows 8.1 operating system. Refer to “Using Windows BitLocker Drive Encryption” on page 60. • Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to “Notice on deleting data from your storage drive”...

  • Page 77: Using The Fingerprint Reader

    Enrolling your fingerprint To enroll your fingerprints, do the following: 1. Start the Lenovo Fingerprint Manager program. For instructions on how to start the Lenovo Fingerprint Manager program, see “Lenovo programs” on page 13. 2. Enter the Windows password as required.
  • Page 78 Swiping your finger over the fingerprint reader To swipe your finger over the reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it.

  • Page 79: Notice On Deleting Data From Your Storage Drive

    • Enroll and use a different finger for authentication. • If your hands are dry, apply lotion to them. For more information on how to use the fingerprint reader, refer to the help system of the Lenovo Fingerprint Manager program.

  • Page 80: Using Firewalls

    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 81: Chapter 6. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2015...

  • Page 82: Installing The Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 83: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 84: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.
  • Page 85 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
  • Page 86 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as...
  • Page 87 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments Total Graphics Memory • 256MB Allocate total memory which Intel internal graphics • 512MB device shares. If you select 512MB, the maximum usable memory might be reduced on the 32-bit operating system.
  • Page 88 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments nor resumed when the ac power adapter is attached. Intel Rapid Start Technology • Disabled To use this feature, a special partition on the solid-state • Enabled drive is required. Enter after: When enabled, the •...

  • Page 89: Date And Time Menu

    Table 3. Config menu items (continued) Menu item Submenu item Selection Comments key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be Note: The default value is established. Selectable 60 seconds. second values are from 1 to 254.
  • Page 90 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments items in the ThinkPad Setup program. Set Minimum Length • Disabled Specify a minimum length for the power-on password • Password length options and hard disk password. By default, this is set to Disabled.
  • Page 91 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Password Count Exceeded • Disabled Select Enabled to show Error the POST 0199 error and • Enabled prompt for the Security password. Select Disabled to hide the POST 0199 error and proceed without any user action required.
  • Page 92 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Active for the Security Chip option. Physical Presence for • Disabled Enable or disable the Provisioning confirmation message • Enabled when you change the settings of the security chip.
  • Page 93 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use the Ethernet LAN • Enabled device. Wireless LAN • Disabled If you select Enabled, you can use wireless LAN •...

  • Page 94: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Platform Mode • Setup Mode Specify the system operating mode. • User Mode Secure Boot Mode • Standard Mode Specify the system operating mode. • Custom Mode • Yes This option is used to clear Reset to Setup Mode the current platform key...
  • Page 95 The following table lists the Startup menu items. Default values are in boldface. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Table 5. Startup menu items Menu item Selection Comments Boot Select the boot device when you press the power button to turn on the computer.

  • Page 96: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 97: Setting Management Features

    Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.6.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
  • Page 98 Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1.

  • Page 99: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 100: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 101: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 102: Cleaning The Cover Of Your Computer

    Taking care when setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 103 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2.
  • Page 104 User Guide...

  • Page 105: Chapter 8. Troubleshooting Computer Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

  • Page 106: Spills On The Keyboard

    Note: Do not remove the battery and the ac power adapter to reset the computer. 2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer.
  • Page 107 Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...

  • Page 108: Errors Without Messages

    Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.

  • Page 109: Beep Errors

    – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.

  • Page 110: Networking Problems

    1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

  • Page 111: A Wireless Lan Problem

    • Problem: The Wake On LAN feature is not working. Solution: Ensure that Wake On LAN is enabled in ThinkPad Setup. If it is, check with your LAN administrator for the necessary settings. • Problem: My computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.

  • Page 112: Problems With The Keyboard And Other Pointing Devices

    Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact. Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices.

  • Page 113: Computer Screen Problems

    Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press the display-mode switching key to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press the brightness-up key to make the screen brighter.

  • Page 114: External Monitor Problems

    • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology.
  • Page 115 6. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise do the following. 7. If more than one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP Monitor.

  • Page 116: Audio Problems

    6. Click the Monitor-1 icon (for the primary display, the computer display). 7. Set the resolution for the primary display. 8. Click the Monitor-2 icon (for the external monitor). 9. Set the screen resolution for the secondary display. 10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other.

  • Page 117: Fingerprint Reader Problems

    5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out.

  • Page 118: Battery And Power Problems

    Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth. For tips on how to maintain the fingerprint reader, refer to Maintaining the fingerprint reader. Battery and power problems This topic contains instructions on troubleshooting battery and power problems.

  • Page 119: Power Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 120: Sleep And Hibernation Problems

    Sleep and hibernation problems • Problem: The computer enters sleep mode unexpectedly. Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode.

  • Page 121: Problems With Drives And Other Storage Devices

    Problems with drives and other storage devices This section includes storage drive problems, and optical drive problems. Hard disk drive or hybrid drive problems • Problem: The hard disk drive or hybrid drive makes a rattling noise intermittently. Solution: The rattling noise might be heard: –...

  • Page 122: A Software Problem

    Solution: Make sure that the CD, DVD, or CD-RW disc is not dirty. If it is, clean it with a cleaner kit. Test another CD, DVD, or CD-RW disc. If the computer can read the other disc, the first disc might be defective.
  • Page 123 Manager window, go to Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. A dock problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation.
  • Page 124 User Guide...

  • Page 125: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 109 • “Recovery overview for the Windows 8.1 operating system” on page 114 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 126: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.

  • Page 127: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 128: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 129: Reinstalling Preinstalled Programs And Device Drivers

    2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter.

  • Page 130: Solving Recovery Problems

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 84.

  • Page 131: Resetting Your Computer To The Factory Default Settings

    Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
  • Page 132 Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

  • Page 133: Chapter 10. Replacing Devices

    SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer. To install or replace the SIM card, do the following: © Copyright Lenovo 2015...
  • Page 134 1. Turn off the computer or put the computer into hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2. Locate the SIM-card tray at the right side of the computer. 3. Insert a straightened paper clip into the hole in the SIM-card tray .

  • Page 135: Replacing The Battery

    Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...

  • Page 136: Replacing The Coin-Cell Battery

    3. Slide the battery latches to the unlocked position . Then remove the battery 4. Insert a new battery until it clicks into place. 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions and read “Important safety information”...
  • Page 137 5. Remove the rubber caps. 6. Loosen the screws . Then remove the cover 7. Detach the connector . Then remove the coin-cell battery Chapter 10 Replacing devices...
  • Page 138 8. Install the new coin-cell battery . Then attach the connector 9. Reinstall the computer cover . Then tighten the screws 10. Reinstall the rubber caps. User Guide...

  • Page 139: Replacing The Keyboard

    11. Reinstall the battery. See “Replacing the battery” on page 119. 12. Turn the computer over again. Connect the ac power adapter and all cables. After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date and Time menu”...
  • Page 140 6. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). 7. Use the cross end of the multi-tool to loosen the screws. User Guide...
  • Page 141 8. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by arrow 9. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: Chapter 10 Replacing devices...
  • Page 142 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. User Guide...
  • Page 143 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Chapter 10 Replacing devices...
  • Page 144 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.

  • Page 145: Replacing The Internal Storage Drive

    7. Reinstall the rubber caps. 8. Reinstall the battery. See “Replacing the battery” on page 119. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the internal storage drive Before you start, print these instructions and read “Important safety information” on page vi. Attention: The internal storage drive (such as a hard disk drive, solid-state drive, or hybrid drive) is very sensitive.
  • Page 146 5. Remove the rubber caps. 6. Loosen the screws . Then remove the cover 7. Remove the screw that secures the storage drive. User Guide...
  • Page 147 8. Remove the storage drive. 9. Place the new storage drive into the drive bay. 10. Install the screw to secure the storage drive. Chapter 10 Replacing devices...

  • Page 148: Replacing A Wireless Wan Card

    11. Reinstall the computer cover . Then tighten the screws 12. Reinstall the rubber caps. 13. Reinstall the battery. See “Replacing the battery” on page 119. 14. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a wireless WAN card Before you start, print these instructions and read “Important safety information”...
  • Page 149 4. If your computer came with a SIM-card tray, remove the SIM-card tray before you remove the bottom cover. See “Installing or replacing the SIM card” on page 117. 5. Remove the rubber caps. 6. Loosen the screws . Then remove the cover Chapter 10 Replacing devices...
  • Page 150 7. Open the film on the card and hold it when you are replacing the memory module. 8. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 151 10. Remove the card. 11. Insert the contact edge of the new card to the corresponding socket . Pivot the new card downward 12. Install the screw to secure the new card. Chapter 10 Replacing devices...
  • Page 152 13. Connect the antenna cables to the new card as shown. Then release the hand holding the film. 14. Reinstall the computer cover . Then tighten the screws 15. Reinstall the rubber caps. User Guide...

  • Page 153: Replacing A Memory Module

    16. Reinstall the battery. See “Replacing the battery” on page 119. 17. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions and read “Important safety information” on page vi. Increasing memory capacity is an effective way to make programs run faster.
  • Page 154 6. Loosen the screws . Then remove the cover 7. Open the film and hold it when you are replacing the memory module. 8. Open the latches on both sides of the memory slot at the same time . Then remove the memory module User Guide...
  • Page 155 9. Place the notched end of the new memory module toward the contact edge side of the memory slot. Insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place .
  • Page 156 11. Reinstall the rubber caps. 12. Reinstall the battery. See “Replacing the battery” on page 119. 13. Turn the computer over again. Connect the ac power adapter and all cables. User Guide...

  • Page 157: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 158: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 159: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 160 User Guide...

  • Page 161: Appendix A. Regulatory Information

    A Bluetooth device is designed to be interoperable with any Bluetooth products that are compliant to Bluetooth Specification 4.0 as defined by the Bluetooth SIG. Note: Depending on the Bluetooth card and the operating system you use, some profiles might not be available. • Audio Gateway • AV © Copyright Lenovo 2015...

  • Page 162: Locating Wireless Regulatory Notices

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 163: Certification Related Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 164: Industry Canada Class B Emission Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 165: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
  • Page 166 User Guide...

  • Page 167: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 168: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 169: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 170 User Guide...

  • Page 171: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 172: China Rohs

    China RoHS User Guide...

  • Page 173: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 174 User Guide...

  • Page 175: Appendix D. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your...
  • Page 176 Windows Help and Support information on the computer. The Wake On LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.

  • Page 177: Appendix E. Trademarks

    Appendix E. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Secure Data Disposal ThinkPad ThinkPad logo TrackPoint ThinkVantage UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U. S. and/or other countries.
  • Page 178 User Guide...

  • Page 179: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 180 User Guide...

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