Downloading Prompts - Linksys SPA9000 Administration Manual
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Also See for SPA9000:
- Administrator's manual (226 pages) ,
- User manual (128 pages) ,
- Product data (4 pages)
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Using the IVR Prompts to Change Recordings
The IVR prompts guides you through the process of recording, erasing, and changing greetings.
Refer to
Figure
7-1.
Goto menu-2
User enters 2
Retrieve the
prompt data and
play prompt
Goto
menu
User enters 1
User enters 2
4-A
Play prompt
("Value saved")
Downloading Prompts
You can download customized prompt files from a TFTP/HTTP/HTTPS server. These files must
be encoded in G.711u, size less than 60 seconds, with the header removed. The total prompt
file size cannot be larger than 94.5 seconds.
The prompt is downloaded at the device boot up time. If the prompt has already been
downloaded from the given URL, the download is not performed. If the prompt file name is
none, the corresponding prompt currently saved in the flash is erased. The default value is
blank.
Linksys Voice System Administration Guide
Configuring the LVS Auto-Attendant
Working with the Auto Attendant Greetings
Figure 7-1 IVR Prompt Menu Call Flow
User enters
72255 from IVR
Menu-1
Play prompt ("Please enter message
number followed by the # key")
User enters
prompt key
(1-10)
Menu-2
Play prompt ("Enter 1 to record,
enter 2 to review, enter 3 to
delete, enter * to exit")
User enters 1
Menu-3-A
Play prompt ("You may record your
message after the tone. When
finished, press #.")
User records
a prompt
Menu-4-A
Play prompt ("to save enter 1, to
review enter 2, to rerecord enter
("Message erased.")
3, to exit enter *.")
User enters 3
Play user
Goto menu-3-A
recorded
prompt
Goto menu-1
User enters *
User enters 3
Menu-3-B
e
Play prompt ("
nter 1 to
* to exit
confirm, enter
User enters 1
User enters *
Erase message
Play prompt
User enters *
Goto menu-2
107
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