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Transferring Calls - Cisco 7921G User Manual

Unified wireless ip phone 7921g guide for cisco unified communications manager 4.3, 5.1, 6.0 and later
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If you want to...
Switch an in-progress
call on your wireless IP
phone to a cellular
phone
Switch an in-progress
call from a cellular
phone to your wireless
IP phone

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
36
Then...
1. Press the Mobility softkey and select Send call to mobile.
2. Answer the in-progress call on your cellular phone.
3. Your wireless IP phone display changes to idle while the call continues
on your cellular phone.
1. Hang up the call on your cellular phone to disconnect the cellular
phone, but not the call.
2. Press Resume on your wireless IP phone within four seconds and start
talking on your wireless IP phone.
Then...
1. From an active call, choose Options >Trnsfer.
2. Dial the target number.
3. Choose Options > Trnsfer again to complete the transfer or
EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by disconnecting.
1. From an active call, choose Options > Trnsfer.
2. Dial the target number.
3. Wait for the transfer recipient to answer.
4. Choose Options > Trnsfer again to complete the transfer or
EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by disconnecting.
OL-10806-02

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