If you want to...
Transfer two current calls
to each other
(direct transfer) without
staying on the line
Redirect a call to your voice
messaging system
Tips
• If on-hook transfer is enabled on your phone, you can either disconnect to complete the transfer,
or choose Options > Trnsfer and then disconnect.
• If on-hook transfer is not enabled on your phone, disconnecting without using Trnsfer again places
the call on hold.
• You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before transferring
it, choose Resume.
Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 4.3, 5.1, 6.0 and Later
Then...
1. Scroll to highlight any call on the same line.
2. Choose Options > Select.
3. Scroll to highlight the other call on the same line.
4. Choose Options > DirTrfr.
The two calls connect to each other and drop you from the call.
Note
If you want to stay on the line with the callers, use Join instead.
Choose Options > iDivert.
The call is automatically transferred to your voice message greeting.
You can use iDivert with a call that is active, ringing, or on hold.
Basic Call Handling
displays by the selected call.
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