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Downloading Support Packages - HP 800 User Manual

Network access controller 800
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Downloading Support Packages

Support packages are useful when debugging your system with ProCurve
Networking by HP. If a support package is necessary, ProCurve Networking
by HP will instruct you to generate one and will provide instructions on how
to upload the generated package (a TAR file).
To save a support package to your local computer:
Home window>>System configuration>>Maintenance
In the Support packages area, click download support packages now. A
1.
progress window appears.
2.
Once the support package is generated, you will be prompted to save the
file on your computer. For example, select a directory and click Save.
TIP:
If you cannot access the GUI, enter the following command at the command
line to generate a support package:
generate-support-package.py
System Configuration

Downloading Support Packages

3-99

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