Page 1 Toshiba Personal Computer PORTÉGÉ R700 Series Maintenance Manual First edition June 2010 TOSHIBA CORPORATION File Number 960-833 [CONFIDENTIAL]...
Page 2 © 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
Page 6: Table Of Contents
Table of Contents Chapter 1 Hardware Overview Features ........................1-5 System Unit Block Diagram ..................1-13 3.5-inch Floppy Disk Drive (USB External) ............1-20 HDD&SSD ......................1-21 Optical Drive (ODD) ....................1-24 Keyboard........................1-26 TFT Color Display....................1-27 Power Supply ......................1-28 Batteries ........................
Page 7 Chapter 2 Troubleshooting Procedures Troubleshooting ......................2-6 Troubleshooting Flowchart..................2-8 Power Supply Troubleshooting................2-13 System Board Troubleshooting................2-22 USB FDD Troubleshooting ..................2-30 HDD/SSD Troubleshooting ..................2-34 Keyboard Troubleshooting ..................2-39 Touch pad Troubleshooting ..................2-40 Display Troubleshooting..................2-42 2.10 Optical Disk Drive Troubleshooting................
Page 8 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-7 Executing the Diagnostic Test ................. 3-10 Setting of the hardware configuration ..............3-15 Heatrun Test......................3-17 Subtest Names......................3-18 System Test......................3-20 Keyboard Test......................3-23 Display Test ......................3-24 Floppy Disk Test...................... 3-27 3.10 Printer Test.......................
Page 9 3.33 Starting TOSHIBA Test & Diagnostic ..............3-95 3.34 Windows PE T&D ....................3-97 3.35 DOS T&D ......................3-143 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information ..3-171 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information ..3-174 Chapter 4 Replacement Procedures Overview........................
Page 10 4.26 Camera module ......................4-82 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna ........... 4-84 4.28 Hinge........................4-93 Appendices Appendix A Handling the LCD Module ................A-1 Appendix B Board Layout ....................B-1 Appendix C Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F...
Page 11: Chapter 1 Hardware Overview
1 Hardware Overview Chapter 1 Hardware Overview PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 12 1 Hardware Overview [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 13 1 Hardware Overview Chapter 1 Contents Chapter 1 Hardware Overview..................1 Features ......................... 5 System Unit Block Diagram ..................13 3.5-inch Floppy Disk Drive (USB External) .............. 20 HDD&SSD ......................... 21 1.4.1 2.5-inch SATA HDD................21 1.4.2 SATA SSD .................... 23 Optical Drive (ODD) ....................
Page 14 1 Hardware Overview Figures Figure 1-1 Front of the computer................... 11 Figure 1-2 System unit configurations................... 12 Figure 1-3 System unit block diagram................... 13 Figure 1-4 3.5-inch FDD (USB External)................20 Figure 1-5 2.5-inch SATA HDD ................... 21 Figure 1- 6 Keyboard ......................27 Figure 1- 7 LCD module......................
Page 15: Features
1 Hardware Overview Features The Toshiba PORTÉGÉ R700 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
Page 16 1 Hardware Overview  Chipset Toshiba PORTÉGÉ R700 Series computer is Equipped with Intel Ibex peak-M Calpella QM57 (AMT model) or HM55 (Non-AMT model).  VGA Controller The PC comes in with one of the following types:  The internal graphics controller in Intel Processor (Core i*) is used..
Page 17 1 Hardware Overview  Display The PC comes in with one of the following types: 33.8cm (13.3”) LCD screen, 16 million colors, configured with the following resolution:  HD, 1366 horizontal x 768 vertical pixels Interface To external monitor via - RGB connector and mini display port ...
Page 18 1 Hardware Overview  External monitor (RGB) port This port provides 15-pin, analog VGA port. This port allows you to connect an external monitor to the computer.  HDMI out port HDMI out port can connect with Type A connector HDMI cable. HDMI cable can send video and audio signals.
Page 19 1 Hardware Overview  Docking interface port The docking interface port enables connection of an optional TOSHIBA Hi-Speed Port Replicator. It provides additional features as follows:  RJ45 LAN jack  External monitor port  DC IN 19V jack  Security lock slot ...
Page 20 Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
Page 21: Figure 1-1 Front Of The Computer
1 Hardware Overview Figure 1-1 Front of the computer PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] 1-11...
Page 22: Figure 1-2 System Unit Configurations
1 Hardware Overview The system unit configuration is shown in figure 1-2 Figure 1-2 System unit configurations 1-12 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 23: System Unit Block Diagram
1 Hardware Overview System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] 1-13...
Page 24 The system unit is composed of the following major components:  Microprocessor ® The Toshiba PORTÉGÉ R700 Series computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Intel® Arrandale Processor (Arrandale SV BGA)
Page 25 1 Hardware Overview  Chipset Toshiba PORTÉGÉ R700 Series computer is Equipped with Intel Ibex peak-M Calpella QM57 (AMT model) or HM55 (Non-AMT model). Feature Names QM57 HM55 PCI Express* 2.0 Ports USB 2.0 Ports SATA Ports HDMI/DVI/VGA/SDVO/DisplayPort LVDS Graphics Support with PAVP 1.5...
Page 26 1 Hardware Overview  VGA Controller The PC comes in with one of the following types:  The internal graphics controller in Intel Processor (Core i*) is used..  LAN Controller This controller has the following functions:  Support only a Gigabit Ethernet. ...
Page 27 1 Hardware Overview  Wireless LAN  One PCI Express Mini Card slot1 802.11a/g+WiMax : Intel Kilmer Peak (2x2) (JPN) Intel 802.16e(a/g)13ch+WiMAX-KP 2x2 MOW-HMC Intel 802.11(a/b/g)13ch-PP 2x2 MOW-HMC Intel 802.11(a/b/g/n)13ch-PP 2x2 MOW-HMC 802.11a/g/n : Atheros HB92 802.11b/g : Atheros HB95 802.11b/g/n : Atheros HB95 Broadcom 802.11(b/g)BCM94313-HMC w/ BT V2.1+EDR ...
Page 28 1 Hardware Overview  SD Media Controller slot  Card slotｘ１  SD, mini SD (w/ adapter),Micro SD (w/adapter),xD, MMC  SD Token KEY, SD boot correspondence  SD IO is No-supporting.  Controller : RICOH R5U230-QFN48P  Sound Controller ...
Page 29  Clock generator： ICS9LVRS394CKLFT (Made by Integrated Device Technology)  EC/KBC： MEC1609-PZP(REVISION.D) (Made by standard micro system)  GPIO Expander： ECE1088-DZK (Made by standard micro system)  PSC: TMP86FS49BUG (made by Toshiba)  TPM: SLB9635 TT 1.2 (made by Infineon) ...
Page 30: Inch Floppy Disk Drive (Usb External)
1 Hardware Overview 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch FDD (USB External) Table 1-1 3.5-inch FDD specifications TEAC FD-05PUB-337...
Page 31: Hdd&Ssd
1 Hardware Overview HDD&SSD 1.4.1 2.5-inch SATA HDD The removable SATA HDD is a random access non-volatile storage device. It has a non- removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 160GB, 250GB, 320GB or 500GB. The SATA HDD is shown in figure 1-5.
Page 32: Table 1-3 2.5-Inch Hdd Specifications (Tsdc)
1 Hardware Overview Table 1-3 2.5-inch HDD specifications (TSDC) Specifications Items TSDC TSDC TSDC G8BC0006T161 G8BC0006T321 G8BC0006T501 Outline Width (mm) 100.0 Dimensio Height (mm) Depth (mm) 69.85 Weight (g) 97 typ 101 typ Storage size (formatted) 160GB 320GB 500GB Speed (RPM) 5,400 Internal transfer speed 464-1148 typ...
Page 33: Table 1-4 1.8-Inch Solid State Drive (Ssd) Specifications
The computer supports a 128GB, 256GB and 512GB. The specifications of SSD are listed by the table 1-4. Table 1-4 1.8-inch Solid State Drive (SSD) specifications Specifications Items TOSHIBA 1.82 SDD SATA 2.5 SDD SATA 2.5 SDD SATA G8BC00071100 G8BC00070250...
Page 34: Optical Drive (Odd)
1 Hardware Overview Optical Drive (ODD) 1.5.1 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5 and Table 1-6. 9.5mm SATA ODD Table 1-5 DVD Super Multi drive (Double Layer) specifications 項目...
Page 35: Table 1-6 Dvd Super Multi Drive Specifications
1 Hardware Overview Access time (ms) CD-ROM 150 typ. DVD-ROM 180 typ. Supported Disks CD: CD-ROM (12cm, 8cm), CD-R, CD-RW DVD: DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+RW,DVD-R DL(Read only),DVD+R,DVD+R DL(Read only) Supported Formats CD: CD-DA, CD-ROM, CD-ROM XA, PHOTO CD, CD-Extra(CD+), CD-text, Video CD DVD: DVD-R, DVD-RW (Ver.
Page 36 1 Hardware Overview Access time (ms) CD-ROM 220msec typ. DVD-ROM 220msec typ. 1-26 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 37: Keyboard
1 Hardware Overview Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard.
Page 38: Tft Color Display
1 Hardware Overview TFT Color Display The TFT color display consists of 14.0-inch HD /HD+ LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768 resolutions. Figure 1-7 shows a view of the LCD module and Table 1-7 lists the specifications.
Page 39: Power Supply
1 Hardware Overview Power Supply The power supply supplies many different voltages to the system board and performs the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3.
Page 40: Table 1-8 Power Supply Output Rating
1 Hardware Overview Table 1-8 Power supply output rating 1-30 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 41 1 Hardware Overview PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] 1-31...
Page 42: Batteries
1 Hardware Overview Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-9 Table 1-9 Battery specifications Battery name Material Output Capacity voltage battery G71C000BE310 (66Wh, 6 cell) Main G71C000BE410...
Page 43: Table 1-10 Time Required For Charges
1 Hardware Overview 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery. Battery Charge When the AC adaptor is attached, there are two types of charge: When the system is powered off and when the system is powered on.
Page 44: Table 1-11 Data Preservation Time
1 Hardware Overview  Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11. Table 1-11 Data preservation time Condition preservation time Standby About 5 days Battery(66Wh, 6 cell) Shutdown About 125 days Battery(66Wh, 6 cell) Standby About 8 days (93Wh, 9 cell)
Page 45: Ac Adapter
1 Hardware Overview 1.10 AC Adapter The AC adapter is also used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-13 AC adapter specifications Parameter Specification G71C0009S110 (2-pin) G71C0009S111 (3-pin) Power Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5 A (100V-240V)
Page 46: Chapter 2 Troubleshooting Procedures
Troubleshooting Procedures Chapter 2 Troubleshooting Procedures PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 47 Troubleshooting Procedures PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 48 Troubleshooting Procedures Chapter 2 Contents Troubleshooting ......................2-6 Troubleshooting Flowchart..................2-8 Power Supply Troubleshooting................2-13 2.3.1 Procedure 1 Power Status Check ............2-13 2.3.2 Procedure 2 Error Code Check ............2-15 2.3.3 Procedure 3 Connection Check............2-20 2.3.4 Procedure 4 Charging Check ..............2-21 2.3.5 Procedure 5 Replacement Check ............2-21 System Board Troubleshooting................2-22 2.4.1 Procedure 1 Message Check ...............2-23...
Page 49 Troubleshooting Procedures Display Troubleshooting..................2-42 2.10 Optical Disk Drive Troubleshooting..............2-44 2.10.1 Procedure 1 Diagnostic Test Program Execution Check....2-44 2.10.2 Procedure 2 Connector Check and Replacement Check.....2-44 2.11 LAN Troubleshooting...................2-46 2.11.1 Procedure 1 Diagnostic Test Program Execution Check....2-46 2.11.2 Procedure 2 Connector Check and Replacement Check.....2-46 2.12 Wireless LAN Troubleshooting................2-47 2.12.1...
Page 50 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart (1/2)................2-9 Tables Table 2-1 Battery icon ......................2-13 Table 2-2 DC IN icon ......................2-14 Table 2-3 Error code......................2-16 Table 2-4 Debug port error status (1/2) pending ..............2-26 Table 2-5 FDD error code and status...................2-31 Table 2-6 2.5”...
Page 51: Troubleshooting
1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check  Toshiba MS-DOS system FD  RS-232C cross cable  Test board with debug port test cable  PC for displaying debug port test result...
Page 52 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g>...
Page 53: Troubleshooting Flowchart
Before going through the flowchart steps, verify the following:  Ask him or her to enter the password if a password is registered.  Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
Page 54 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 55 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 56 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows: 1.
Page 57 Troubleshooting Procedures 15. If a malfunction is detected on the Web camera, perform the Web camera Troubleshooting Procedures in Section 2.18 16. If a malfunction is detected on the 3G, perform the 3G Troubleshooting Procedures in Section 2.19 17. If a malfunction is detected on the HDMI, perform the HDMI Troubleshooting Procedures in Section 2.20 2-12 PORTÉGÉ...
Page 58: Power Supply Troubleshooting
Troubleshooting Procedures Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are: Procedure 1: Power Status Check Procedure 2: Error Code Check Procedure 3: Connection Check...
Page 59 Troubleshooting Procedures Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplied from the AC adapter. Blinks orange Power supply malfunction Doesn’t light Any condition other than those above. *1 When the power supply controller detects a malfunction, the DC IN icon blinks orange.
Page 60: Procedure 2 Error Code Check
Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1”...
Page 61 Troubleshooting Procedures Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs DC Power (AC Adapter) Main battery 2nd battery S3V output...
Page 62: Main Battery
Troubleshooting Procedures  Main Battery Error code Meaning Main battery discharge current is over 0.5A. Main battery charge current is over 3.5A The compensation value of [0A] is not within the limits from design data (± 400mA). Main battery charge current is over 0.3A when the charging is off. Unusual voltage occurred during Main battery charge.
Page 63 Troubleshooting Procedures  E3V output Error code Meaning E3V voltage is over 3.96V. E3V voltage is under 2.81V when the computer is powered on. E3V voltage is under 2.81V when the computer is booting up. E3V voltage is under 2.81V when EV power is maintained. ...
Page 64 Troubleshooting Procedures  PTV output :Not used Error code Meaning PTV voltage is over 1.26V. PTV voltage is under 0.89V when the computer is powered on. PTV voltage is under 0.89V when the computer is booting up.  1R5-B1V output Error code Meaning 1R5-B1V voltage is over 1.80V.
Page 65: Procedure 3 Connection Check
Troubleshooting Procedures Check 2 In the case of error code 10h or 12h:  Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 19 V socket and wall outlet. If the cables are connected firmly, go to the following step.
Page 66: Procedure 4 Charging Check
Troubleshooting Procedures 2.3.4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack. Check 2 Make sure the battery pack is properly installed. If it is properly installed, go to Check 3.
Page 67: System Board Troubleshooting
Troubleshooting Procedures System Board Troubleshooting This section describes how to determine if the system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check...
Page 68: Procedure 1 Message Check
Troubleshooting Procedures 2.4.1 Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message is shown on the display, perform Check 1. ...
Page 69 Troubleshooting Procedures If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (17), (23) or (24) is displayed, go to Procedure 4.
Page 70: Procedure 2 Debugging Port Check
Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-1 A set of tool for debug port test 1. Not a Serial Port model should connect a debug port test cable to connector CN3110 of a system board.
Page 71 Troubleshooting Procedures Table 2-4 Debug port error status (1/2) pending System BIOS Boot block processing Debug Code BIOS processing outline Target Device IC No. CPU setup IS1050 (CPU Socket) Initialization of IC3400 (Super I/O) Super I/O PCH ,Super I/O F000 Boot Block processing start BIOSROM IC3000 (BIOS ROM)
Page 72 Troubleshooting Procedures Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processing outline Target Device IC No. F100 IRT section start IS1050 (CPU Socket) IC3000/IC3002 (BIOS ROM) Creation of SETUP BIOSROM F101 CN1400, CN1410 (RAM information Conn.) F102...
Page 73 Troubleshooting Procedures CN1400,CN1410 (RAM Con F117 End of SC initialization CN1400,CN1410 (RAM Con F118 Processing in front of boot Device processing in front of F119 IC1600 (PCH) boot End of IRT processing. It shi CN1400,CN1410 (RAM Con F1FF fts to OS. CN1400,CN1410 (RAM Con F800 S3 shift start...
Page 74: Procedure 3 Diagnostic Test Program Execution Check
Troubleshooting Procedures 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests. 1.
Page 75: Usb Fdd Troubleshooting
Troubleshooting Procedures USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Replacement Check 2.5.1 Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program.
Page 76: Procedure 2 Diagnostic Test Program Execution Check
Troubleshooting Procedures 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. Make sure the floppy disk is formatted correctly and that the write protect tab is disabled.
Page 77: Procedure 3 Connector Check And Replacement Check
Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on Sound/ USB board or eSATA/HDMI/USB board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.
Page 78 Troubleshooting Procedures NOTE: When checking the connection, be sure to check it with care for the followings. 1. Cable can not be disconnected from the connector. 2. Cable is connected straight to the connector. 3. Cable is connected all the way seated in the connector. 4.
Page 79: Hdd/Ssd Troubleshooting
User’s Manual. 2.6.1 Procedure 1 Partition Check Insert the Toshiba DOS system disk and start the computer. Perform the following checks: Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
Page 80: Procedure 2 Message Check
Troubleshooting Procedures 2.6.2 Procedure 2 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no floppy disk is in the FDD.
Page 81: Procedure 3 Format Check
Troubleshooting Procedures 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Refer to the DOS Manual for the operation of DOS.
Page 82: Procedure 4 Diagnostic Test Program Execution Check
Troubleshooting Procedures 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
Page 83: Procedure 5 Connector Check And Replacement Check
Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD/SSD may be disconnected, or the SATA HDD/SSD or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the SATA HDD/SSD is firmly connected to CN1900 on the system board.
Page 84: Keyboard Troubleshooting
Troubleshooting Procedures Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.7.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test (DIAGNOSTIC TEST) and Pressed key display test (ONLY ONE TEST) in the Diagnostic Program.
Page 85: Touch Pad Troubleshooting
Troubleshooting Procedures Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.8.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program.
Page 86 Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the cables are firmly connected to the button board and system board.
Page 87: Display Troubleshooting
Troubleshooting Procedures Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
Page 88 Troubleshooting Procedures Procedure 3 Replacement Check The LCD module and system board are connected to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again.
Page 89: Optical Disk Drive Troubleshooting
Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.10.1 Procedure 1 Diagnostic Test Program Execution Check Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program.
Page 90 Troubleshooting Procedures Check 2 The ODD（SATA or PAPA）or the FPC( FULOA* or FULOD*) may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The SD/ODD board(FULSA*or FULSD*）or the FPC( FULYD*) may be damaged.
Page 91: Lan Troubleshooting
Troubleshooting Procedures 2.11 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.11.1 Procedure 1 Diagnostic Test Program Execution Check Execute LAN test in the LAN/Modem/Bluettoth/IEEE1394 test program.
Page 92: Wireless Lan Troubleshooting
Troubleshooting Procedures 2.12 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check Procedure 3: Replacement Check 2.12.1 Procedure 1 Transmitting-Receiving Check Before starting the test, make sure the wireless communication switch is set in the ON position.
Page 93: Procedure 2 Antennas' Connection Check
Troubleshooting Procedures 2.12.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless communication switch is “On”.
Page 94: Procedure 3 Replacement Check
Troubleshooting Procedures 2.12.3 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Wireless LAN antenna may be faulty.
Page 95: Bluetooth Troubleshooting
Troubleshooting Procedures 2.13 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connection Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Make sure the wireless switch on the left side of the computer is turned “On”.
Page 96 Troubleshooting Procedures Check 2 The Bluetooth module may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 The Bluetooth cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
Page 97: Sound Troubleshooting
Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check 2.14.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test in Sound Test program disk.
Page 98: Procedure 3 Replacement Check
Troubleshooting Procedures 2.14.3 Procedure 3 Replacement Check  If headphone does not work properly, perform check 1.  If external microphone does not work properly, perform check 2.  If internal microphone does not work properly, perform check 3.  If Speaker Right does not work properly, perform check 5. ...
Page 99: Sd Card Slot Troubleshooting
Troubleshooting Procedures 2.15 SD Card Slot Troubleshooting This section describes how to determine if the computer's SD Card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.15.1 Procedure 1 Check on Windows OS Insert a SD Card (SD memory card/Multimedia card) into the slot.
Page 100 Troubleshooting Procedures As the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Check 1. Check 1 SD Card may be disconnected. Make sure the SD Card is firmly inserted to IS2130. If not, insert it firmly.
Page 101: Pci Expresscard Slot Troubleshooting
Troubleshooting Procedures 2.16 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI ExpressCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 interface. 1. Gigabit Ether ExpressCard 2. USB2.0 5in1 ExpressCard 1. Gigabit Ether ExpressCard (1) Insert the Gigabit Ether ExpressCard into the ExpressCard slot.
Page 102: Fingerprint Sensor Troubleshooting
Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below as instructed.
Page 103 Troubleshooting Procedures Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s name) that you want to set the password. 4. Click “Create Account”. 5. Type a password in “Type a new password”. 6.
Page 104 Troubleshooting Procedures 7. When the Store to Sensor screen is displayed, check Store fingerprint to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide your finger sideways.
Page 105 Troubleshooting Procedures Procedure 4 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the cables are firmly connected to the Finger/pad board and system board.
Page 106: Web Camera Troubleshooting
Troubleshooting Procedures 2.18 Web camera Troubleshooting To check if the computer’s web camera is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.18.1 Procedure 1 Check on Windows OS Use the software, Camera Assistant Software, which is originally prepared in the computer to check if the web camera can record/replay still images and moving images (including sound) without problems.
Page 107 Troubleshooting Procedures Check 2 If web camera does not work properly (the image from a web camera cannot be displayed.), web camera may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3 Check 3 Sound/USB board (FULSN*) or the FPC (FULYN*) may be faulty.
Page 108: Troubleshooting
Troubleshooting Procedures 2.19 3G Troubleshooting: This section describes how to determine if the computer’s 3G is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting-Receiving Check Procedure 2: Replacement Check Procedure 1 Transmitting-Receiving Check Make sure the wireless switch ON side of the computer is turned.
Page 109 Troubleshooting Procedures Procedure 2 Replacement Check k The 3G wiring diagram is shown below: The 3G antenna, 3G card and the system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions how to disassemble the computer and then perform the following checks: Check 1 The SIM card may be defective or damaged.
Page 110: Hdmi Troubleshooting
Troubleshooting Procedures 2.20 HDMI Troubleshooting To check if the computer’s HDMI is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on HDMI TV Procedure 2: Connector Check and Replacement Check 2.20.1 Procedure 1 Check on HDMI TV A HDMI monitor can be connected to the HDMI out port on the computer.
Page 111 Troubleshooting Procedures When you unplug the HDMI cable and re-plug it in please wait at least 5 seconds before you replug the HDMI cable again. When you connect a television or external monitor to the HDMI port and you connect the television, external monitor or external sound device to another port.
Page 112 Troubleshooting Procedures Display mode at "List All Modes" HD Format 1920 by 1080, True Color (32bit), 60Herts 1080p 1920 by 1080, True Color (32bit), 30Herts (Interlaced) 1080i 1280 by 720, True Color (32bit), 60Herts 720p 720 by 576, True Color (32bit), 50Herts 576p 720 by 480, True Color (32bit), 60Herts 480p...
Page 113 Troubleshooting Procedures Check 2 It checks whether there are any abnormalities in a setup of HDMI TV, and returns to Procedure 1. In addition, a HDMI setup of television should check "the instructions manual of attachment on HDMI TV." If the problem still exists, perform Check 3.
Page 114: Chapter 3 Tests And Diagnostics
Tests and Diagnostics Chapter 3 Tests and Diagnostics [CONFIDENTIAL]3-1 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 115 Tests and Diagnostics [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 116 Tests and Diagnostics Chapter 3 Contents The Diagnostic Test ....................3-7 3.1.1 Diagnostics menu ................. 3-7 3.1.2 H/W (Hardware) initial information setting tool........3-8 3.1.3 Heatrun test program................3-9 Executing the Diagnostic Test ................. 3-10 3.2.1 Diagnostics menu (T&D) ..............3-11 3.2.2 H/W initial information setting tool ...........
Page 117 Maintenance (WinPE&FreeDos) Test Program Operation ........3-94 3.32.1 . Outline....................3-94 3.32.2 Outline of Specification ..............3-94 3.33 . Starting TOSHIBA Test & Diagnostic ..............3-95 3.33.1 Starting from CD ................3-95 3.34 . Windows PE T&D ....................3-97 3.34.1 Equipment Configuration for Test .............
Page 118 Tests and Diagnostics 3.34.2 Starting T&D..................3-98 3.34.3 System Information Menu..............3-99 3.34.4 Test Menu..................3-103 3.34.5 System Utility Menu ................ 3-110 3.34.6 Details of Each Test Function ............3-116 3.35 DOS T&D ......................3-143 3.35.1 Configuration of Test Equipment............. 3-143 3.35.2 How to start T&D................
Page 119 Tests and Diagnostics Tables Table 3-1 Subtest names (1/2) .................... 3-18 Table 3-2 Error codes and error status names (1/3)............3-41 Table 3-3 Hard disk controller status register contents ............3-44 Table 3-4 HDC Error register contents................3-45 [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 120: The Diagnostic Test
Tests and Diagnostics The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
Page 121: H/W (Hardware) Initial Information Setting Tool
 A cleaning kit to clean the floppy disk drive heads (Head Cleaning)  An external display supporting monitor ID (Expansion test)  A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test)  A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test) ...
Page 122: Heatrun Test Program
Tests and Diagnostics  The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D) [CONFIDENTIAL]3-9 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 123: Executing The Diagnostic Test
Tests and Diagnostics Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following menu appears. The following menu is an example when Repair test program is performed from NOTE: the floppy disk.
Page 124: Diagnostics Menu (T&D)
Set the highlight bar to 3, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
Page 125 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Page 126 Tests and Diagnostics Select the option you want to execute and press Enter. When you select 1- SYSTEM TEST, the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX...
Page 127: H/W Initial Information Setting Tool
Tests and Diagnostics Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]]...
Page 128: Setting Of The Hardware Configuration
Tests and Diagnostics Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- . The H/W initial information setting tool consists of four subtests. Initial config set Input the number you want to execute and press Enter. NOTE: Connect USB FDD, when you perform the Repair test program from the CD- ROM.
Page 129 Tests and Diagnostics 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of the above settings, H/W configuration &...
Page 130: Heatrun Test
Tests and Diagnostics Heatrun Test To execute this program, press 2, Repair Heatrun and press Enter in the startup menu, press Enter. After selecting this test, the same subtests as 3.23 RUNNING TEST is executed successively. For more details on the procedure and test content, refer to RUNNING TEST. When the heatrun test ends, following message appears in the display.
Page 131: Subtest Names
Tests and Diagnostics Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) Test Name Subtest No. Subtest Name SYSTEM ROM checksum Fan ON/OFF Geyserville Quick charge DMI read Conventional memory MEMORY Protected Mode...
Page 132 Tests and Diagnostics Table 3-1 Subtest names (2/2) Test Name Subtest No. Subtest Name PRINTER Ripple pattern [Not supported] Function Wraparound FIR/SIR Point to point (send) ASYNC [Not supported] FIR/SIR Point to point (receive) Wraparound (board) HARD DISK Sequential read Address uniqueness Random address/data Cross talk &...
Page 133: System Test
Tests and Diagnostics System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 ROM checksum This subtest executes a checksum test of the BIOS ROM (range: F0000h to...
Page 134 Tests and Diagnostics If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not supported Subtest 04 Quick Charge This subtest checks the status for the quick charge.
Page 135 Tests and Diagnostics To test the cache memory, a pass-through write-read comparison of ‘5Ah’ data is run repeatedly to the test area (‘7000’: ‘Program’ size to ‘7000’: ‘7FFF’ (32 KB)) to check the hit-miss ratio (on/off status) for CPU cache memory.
Page 136: Keyboard Test
Tests and Diagnostics Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Pressed key code display When a key is pressed, the scan code, character code, and key top name are...
Page 137: Display Test
Tests and Diagnostics Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM.
Page 138 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M]...
Page 139 Tests and Diagnostics Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu, press Enter. NOTE: The last row may not be completely filled.
Page 140: Floppy Disk Test
Tests and Diagnostics Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.
Page 141 Tests and Diagnostics Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test. xxx DIAGNOSTIC TEST VX.XX FLOPPY DISK IN PROGRESS XXXXXXX [Ctrl]+[Break] : test end [Ctrl]+[C] key stop SUB-TEST : XX...
Page 142: Printer Test
Tests and Diagnostics 3.10 Printer Test CAUTION: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparound connector must be connected.
Page 143 Tests and Diagnostics Subtest 02 Function This subtest is for IBM compatible printers, and tests the following functions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE: To execute this subtest, a printer wraparound connector must be connected to the...
Page 144: Async Test
Tests and Diagnostics 3.11 Async Test CAUTION: Async Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.
Page 145: Hard Disk Test
Tests and Diagnostics 3.12 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen. CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed.
Page 146 Tests and Diagnostics 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. XXX DIAGNOSTIC TEST VX.XX HARD DISK TEST XXXXXXX [Ctrl]+[Break] :...
Page 147 Tests and Diagnostics Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst pattern data Cylinder ‘B5ADAD’...
Page 148: Real Timer Test
Tests and Diagnostics 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Real time A new date and time can be input during this subtest.
Page 149 Tests and Diagnostics Subtest 03 Real time carry CAUTION: When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, making sure the date and time are displayed in the following format: Current date : 12-31-1999 Current time : 23:59:58 The real time increments are automatically executed and the following is...
Page 150: Ndp Test
Tests and Diagnostics 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is “1”. Test only when the high-speed operation processor exists.
Page 151: Expansion Test
Tests and Diagnostics 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound [It is not supported] CAUTION: PCMCIA wraparound test is not supported for this model. NOTE: To execute this subtest, the PC card wraparound connector is required.
Page 152 Tests and Diagnostics Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode.
Page 153: Cd-Rom/Dvd-Rom Test
To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
Page 154: Error Code And Error Status Names
Tests and Diagnostics 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) Data Compare Error ROM - CHECKSUM ERROR...
Page 155 Tests and Diagnostics Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CRC ERROR FDD - FDC ERROR...
Page 156 Tests and Diagnostics Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR NDP - NO CO-PROCESSOR NDP - CONTROL WORD ERROR...
Page 157: Hard Disk Test Detail Status
Tests and Diagnostics 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit number.
Page 158 Tests and Diagnostics Table 3-4 HDC Error register contents Name Description “0” … Not used (Bad block mark) “1” … A bad block mark is detected. “0” … There is no uncorrectable data error. (Uncorrectable) “1” … Uncorrectable data error has been detected. ——...
Page 159: Only One Test
Tests and Diagnostics 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display. ################################################################ ######## ONLY ONE TEST Menu (QOSMIO G20) ######## ################################################################...
Page 160 Tests and Diagnostics Subtest 01 Pressed Key Display (Main key) When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s display character to blink.
Page 161 Tests and Diagnostics Subtest 02 NOTE: When executing this subtest, USB test module and USB cable must be connected. This subtest checks if USB port works properly. The following menu appears in the display. ################################################################# ######## USB Port Select (XXXXXXXXX) ####### ################################################################# 0 ....
Page 162 Tests and Diagnostics Subtest 03 This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Confirm the LED of HDD status blinks properly. Press any key and following message appears in the display.
Page 163 Press the eco button after the following message appears. Step 1 Press Function button (TOSHIBA eco button) OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears.
Page 164 Tests and Diagnostics Subtest 05 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING>...
Page 165 Tests and Diagnostics The following message appears in the display. [Touch Pad On/OFF Button test] Press [Touch Pad On/OFF] Button Please press Touch Pad On/OFF button After checking Touch, return to the ONLY ONE TEST menu automatically. Subtest 06 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II.
Page 166 Tests and Diagnostics Subtest 07 Fan control This subtest checks if FAN works properly. The following message appears in the display in order. ! Start low-speed rotation……….Waits 8 seconds ! Start reading of rotation…………Waits 3 seconds ! Start Hight-speed rotation……..Waits 8 seconds ! Start reading of rotation…………Waits 3 seconds FAN Low-speed---->...
Page 167 Tests and Diagnostics Subtest 08 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2.
Page 168 Tests and Diagnostics When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE: Be sure to execute the test with the display panel opened. Set the machine on the flat desk. Then press Enter to detect the data on this setting of machine.
Page 169: Head Cleaning
Tests and Diagnostics 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s).
Page 170: Log Utilities
Tests and Diagnostics 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. Connect USB FDD, when you perform the DIAGNOSTIC PROGRAM from the NOTE: DVD-ROM.
Page 171: Operations
Tests and Diagnostics 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED...
Page 172: Running Test
Tests and Diagnostics 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5.
Page 173: Floppy Disk Drive Utilities
1. FORMAT NOTE: This program is only for testing a floppy disk drive. The option is different from the Toshiba MS-DOS FORMAT command. This program can format a floppy disk in the following formats: (a) 2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.
Page 174: Operations
Tests and Diagnostics 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
Page 175 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below: Insert source disk into drive A: Press any key when ready.
Page 176 Tests and Diagnostics 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If is selected, the display will go to step (h). If 2:HDD is selected, the following message will appear: 1:FDD...
Page 177 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? HDD ID READ program Selecting HDD ID displays the following HDD ID configuration: [HDD ID Read (VX.XX)] [Drive #1] [Drive #2]...
Page 178: System Configuration
Tests and Diagnostics 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains the following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd ID] 4. Boot ROM version 5.
Page 179: Operations
Tests and Diagnostics 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB - Chip set = XXXXXX VGA Chip =...
Page 180: Wireless Lan Test Program (Atheros)
1. Slide the wireless communication switch to “ON” position. 2. Check the card type according to the following procedure: Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. Check the “Network”. If the “ ” , “...
Page 181 Tests and Diagnostics Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN communication is available. (It is no problem if a cross is shown on the icon.) 2.
Page 182: Wireless Lan Test Program (Intel-Made A/B/G/N Setting Up Of Ref Pc)
Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards, configure the test environment as shown below with the following equipment. ・ AP （which can operate on Windows XP and is corresponding to access point 11a, 11b and 11g）...
Page 183 Tests and Diagnostics Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window 3-70 [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 184 Tests and Diagnostics Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window Click “Have Disk…” button on the “Select Network Protocol” window. Select Network Protocol window [CONFIDENTIAL]3-71 PORTÉGÉ...
Page 185 Tests and Diagnostics When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) Install From Disk window The “Select Network Protocol” window appears again. In the “Network Protocol”, “DDK PACKET Protocol”...
Page 186 Tests and Diagnostics After the completion of REF PC setup, restart the WINDOWS. Then perform the Responder test program for Windows (WTWINSVR.EXE) in the Clx_Res folder. ・WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS available : Windows XP only How to start : Double-click WTWINSVR icon.
Page 187: Wireless Lan Test Program On Dut Pc (Intel-Made)
Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transmitting-receiving test (Intel- made 802.11 a/b/g). To execute the wireless LAN test, use the Diagnostics disk for wireless LAN test.
Page 188 Tests and Diagnostics To execute the subtest, input the subtest number and press Enter. Subtest01 Communication test of 11a mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11a mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.
Page 189 Tests and Diagnostics Subtest03 Communication test of 11g mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.
Page 190 Tests and Diagnostics Subtest06 Communication test of 11b mode for 5100/5150 module (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.
Page 191: Lan/Modem/Bluetooth/Ieee1394 Test Program
Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message will appear: Microsoft Windows XX Startup Menu ---------------------------------- Modem...
Page 192 Tests and Diagnostics Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Test...
Page 193 Tests and Diagnostics Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter. The following message will appear: Testing adaptor...hit <ESC> to abort. External Loopback Test...PASSED Testing completed.
Page 194: Modem Test : (Not Used)
Tests and Diagnostics 3.29.2 Modem test : (Not Used) For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ################################################################## ###### AC97' Modem Controller Diagnostics program #######...
Page 195: Bluetooth Test
(A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Test procedure 1.
Page 196 Tests and Diagnostics 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. BT address of test computer BT address of responder device 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK.
Page 197: Ieee1394 Test (Not Used)
Tests and Diagnostics 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ******************************************************************** ******** IEEE1394[XXXXX] Diagnostics program...
Page 198: Sound Test Program
Sound TEST disk cannot be used in Satellite Pro S300, TECRA A10/S10/P10. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods. [CONFIDENTIAL]3-85...
Page 199: Setup
Tests and Diagnostics 3.31 SETUP 3.31.1 Function Description This program displays the current system setup information as listed below: Main menu System Time（System time ） System Date（System date ） CPU Type CPU Speed HDD1/SSD1 Total Memory Size System BIOS Version EC Version AMT Setup Prompt Language...
Page 200: Advanced Menu
Tests and Diagnostics Power Management menu Wake-up on LAN Wake-up on LAN on Battery Wake on Keyboard Critical Battery Wake-up Dynamic CPU Frequency Mode Core Multi-Processing Intel Turbo boosts eSATA SATA Interface setting BIOS Power Management Advanced menu Execute-Disable Bit Capability Virtualization Technology Trusted Execution Technology Beep Sound...
Page 201: Exit Menu
Tests and Diagnostics Exit menu Load Setup Defaults Discard Changes Exit Saving Changes 3-88 [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 202: Accessing The Setup Program
Tests and Diagnostics 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2. The following display appears. Main menu screen [CONFIDENTIAL]3-89 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 203 Tests and Diagnostics Security menu screen Power Management menu screen 3-90 [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 204 Tests and Diagnostics Advanced menu screen Exit menu screen [CONFIDENTIAL]3-91 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 205 Tests and Diagnostics Moving Within the SETUP Menu and Changing Values 1. Press  and  to move between the two columns. Press  and  to move between items in a column. 2. Press either the [Enter]Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
Page 206 Tests and Diagnostics How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to. [CONFIDENTIAL]3-93 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 207: Maintenance (Winpe&Freedos) Test Program Operation
Tests and Diagnostics 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD. 3.32.2 Outline of Specification The TOSHIBA Test & Diagnostic CD already released includes WindowsPE T&D (hereafter, referred as WinPE T&D) and Freedos T&D (hereafter, referred as Fdos T&D) and...
Page 208: Starting Toshiba Test & Diagnostic
3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power. 2. While holding down F12 key on the keyboard, turn on your computer - when the logo screen appears, release the F12 key.
Page 209 Tests and Diagnostics NOTE: After [winpe] is selected, the following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD..” is displayed, but only [ENTER] key is valid. ress the Enter key again on this screen. If the Enter key is pressed, WindowsPE will start. The key different from an Enter key is pressed.
Page 210: Windows Pe T&D
Tests and Diagnostics 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D. Test Item Equipment required Remarks USB flash memory Free space : More than 12MB (When you start WinPE T&D from a USB memory, use 512MB or more of USB memory.) Media containing test data...
Page 211 After the startup of the OS, unless CD volume name is WINTDCD or USB volume name is WINTDUSB, WinPE T&D does not start automatically. Note: If the system starts up from the TOSHIBA Test & Diagnostic CD, WinPE T&D in the USB memory starts when the USB memory created in section 3-5-2 is connected.
Page 212 Tests and Diagnostics 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed. (For further details, refer to Chapter 2.) Hereinafter, System Information will be described in detail.
Page 213 Tests and Diagnostics 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below. ● BIOS The following items display DMI and BIOS information of the PC. Item Description Manufacturer...
Page 214 Tests and Diagnostics ● MEMORY The following item displays memory information of the PC. Item Description Physical Memory Displays the capacity (GB) of the physical memory on the PC ● NETWORK The following items displays network card information of the PC. If more than one network card is connected, the information of up to 4 network cards are displayed.
Page 215 Tests and Diagnostics ● ODD The following item displays ODD information of the PC. If more than one ODD is connected, the information of up to 4 ODDs are displayed. Item Description ODD0 - 3 Displays the name and the media type of the ODD connected to the PC.
Page 216 Tests and Diagnostics 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task. ▼ [CPU Stress] check box Checking this box applies any stress to the CPU during the test. Restriction: If the test is conducted, uncheck Multitask in the Simple mode before the test because of too much stress to be applied to the CPU.
Page 217 Tests and Diagnostics ▼ Testing time Updates the testing time and displays it in real time during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2. 3.34.4.2 Test setting and Result ▼ TEST Item Checks the check box of the item to be tested. ▼...
Page 218 Tests and Diagnostics Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others may be connected to the PC. Device has a problem Failure occurred in the device driver. This Device is disabled The device has been removed.
Page 219 Tests and Diagnostics 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it. (If you put a check mark in the ALL Item Check check box, all test items are checked.) 2) Select the test mode of each test.
Page 220 Tests and Diagnostics 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed. After confirming the result, click the [CLOSE] button to close the screen. After the display of the test result screen, the test result logs are saved to X drive. Note: WinPE is extracted on the RAM disk on drive X.
Page 221 Tests and Diagnostics 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files are saved to the external media. 2-1) Click the check box of the log file to save. If you click the [ALL Select] button, all the check boxes of the log files are checked.
Page 222 Tests and Diagnostics 2-3) If a destination confirmation message is displayed, click the [OK] button. 2-4) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button. 2-5) After saving the log files, click the [Close] button to close the Management screen. [CONFIDENTIAL]3-109 PORTÉGÉ...
Page 223 Tests and Diagnostics 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described. If you point to the utility which you wish to execute and click it, the utility starts.
Page 224 Tests and Diagnostics 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB memory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen. Move the cursor to the desired item and press the Enter key. [WindowsPE T&D]: Starts up WindowsPE and then starts WinPE T&D.
Page 225 Tests and Diagnostics This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environment which allows you to start the test from the USB memory and conduct it. If the utility is executed, the following screen is displayed.
Page 226 Tests and Diagnostics 3.34.5.3 Display of SMART Information This utility lists the SMART information on the screen. Attribute and Worst values for each ID are also displayed. Since some HDDs do not have ID, these information are not displayed in that case. The following screen displays the SMART information of the first HDD.
Page 227 Tests and Diagnostics Each ID and its details are listed in the following table. Attribute Name Description Raw read error rate Read error rate Rate of errors which occur when the HDD reades data. Throughput performance Throuput performance Spin up time Start-up time of spindle mortor Averate time from turning the power on to starting spinning...
Page 228 Tests and Diagnostics UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load/Unload retry count Number of reloads of more than a certain amount of times [CONFIDENTIAL]3-115 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 229 Tests and Diagnostics 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not. Up to first four HDDs connected to the PC can be the target of the test.
Page 230 Tests and Diagnostics ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. Move details are as shown below. Message Explanation Remarks...
Page 231 Tests and Diagnostics 3.34.6.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally. During the verification operation, the status update is performed sequentially (display of file names in File Name) and when the verification reaches the last file, it is terminated.
Page 232 Tests and Diagnostics 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the main memory and performs Write, Read and Compare operation to the area to verify data validity. A test using burst transfer is also performed.
Page 233 Tests and Diagnostics 3) Result judgment ■In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■In the case of FAIL The PASS Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Page 234 Tests and Diagnostics 3.34.6.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity. Create a file with the specified size in the USB device and delete the file after creating it. ■...
Page 235 Tests and Diagnostics 3) Result judgment This test is regarded as 1PASS when every access to the files in all of the devices connected to the PC is successful. If an error occurs even in a device, the error count is incremented. ■...
Page 236 Tests and Diagnostics 3.34.6.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity. During the verification operation, update of the read address is performed (displayed on the right side of the Addressing Data) and when the verification reaches the end of the data, it is terminated.
Page 237 Tests and Diagnostics ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Page 238 Tests and Diagnostics 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal communication can be performed with the built-in LAN card. To execute the test, it is necessary that Mac address for the LAN card should have been set and IP address should have been given to the machine.
Page 239 Tests and Diagnostics ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks...
Page 240 Tests and Diagnostics 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct. ■Simple Mode / Detail Mode Conduct the same test in both Simple mode and Detail mode.
Page 241 Tests and Diagnostics The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an An error occurred error. duringprocessing of ALU. The FPU test made an An error occurred error.
Page 242 Tests and Diagnostics 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen. ■ Simple Mode This test mode displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen.■Detail Mode This test mode performs display of test items in the Simple mode as well as random drawing of circles, squares and lines.
Page 243 Tests and Diagnostics 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly. Create a file with the specified size on a floppy disk and delete the file after creating it Perform the test after inserting a floppy disk to the drive.
Page 244 Tests and Diagnostics Message Explanation Remarks Space Size Error. There is no sufficient free space This message also appears Code(xx) for the file with the specified size. when no floppy disk is in the xx indicates error code. floppy disk drive. Open File Error.
Page 245 Tests and Diagnostics 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly. Create a file with the specified size in the IEEE1394 device and delete the file after creating ■...
Page 246 Tests and Diagnostics the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Failed the file access Error.xx: xx indicates drive name. Space size There is no sufficient free space Error.Code(xx:)
Page 247 Tests and Diagnostics 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal time and verify the accuracy of the timer after it passes the year 2000. ■ Simple Mode / Detail Mode Simple Mode tests at intervals of order 5 seconds. Detail Mode tests at intervals of order 10 seconds.
Page 248 Tests and Diagnostics 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen. The result is reflected to the log on the WinPE T&D screen. ■ In the case of PASS The PASS Count display on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Page 249 Tests and Diagnostics 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen The arrangement of a keyboard is displayed on the display of PC. 3-136 [CONFIDENTIAL]) PORTÉGÉ...
Page 250 Tests and Diagnostics 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed. Next, it returns to the state immediately after starting. Note: The check of the "FN"...
Page 251 Tests and Diagnostics The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode." When you test a keyboard with a ten key, choose "US Keyboard A4 Mode+10Key Mode" by the combo box of the keyboard layout upper left stage. 3-138 [CONFIDENTIAL]) PORTÉGÉ...
Page 252 Tests and Diagnostics 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout. Press the "Fail"...
Page 253 Tests and Diagnostics 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen If a mouse test start is carried out, the above-mentioned screen will be displayed. 3-140 [CONFIDENTIAL]) PORTÉGÉ...
Page 254 Tests and Diagnostics 1) There is a test item to 1-9 of a mouse test screen. If applicable mouse operation is performed, a test item will disappear. Moreover, it is simultaneously displayed on the corresponding section of a right-hand side mouse illustration by coloring. 2) Press the "Refresh"...
Page 255 Tests and Diagnostics 3) Result judgment When all the test items of a mouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen. Press the "Fail" button, when abnormal. A warning message is displayed, when the "Pass" button is pressed before the mouse test items 1-9 were all completed.
Page 256: Dos T&D
Tests and Diagnostics 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment required for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD. If the FDD is connected to the machine after FreeDOS T&D started, it does not recognize the FDD. 3.35.1.1 Test device configuration Devices to be tested and Test devices (Abbreviated names)
Page 257 Tests and Diagnostics HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.35.1.2 Test program configuration This test program is configured as below: 3-144 [CONFIDENTIAL]) PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 258 Tests and Diagnostics 3.35.1.3 Test program list The following table lists test items included in each test. Test name Test No. Sub No. Test item SYSTEM DMI read MEMORY Conventional memory Protected mode Cache memory(on/off) Stress test KEYBOARD Pressed key code display DISPLAY VRAM read/write for VGA Gradation for VGA...
Page 259 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system If you select Freedos on the BOOT selection screen then the test program is loaded and the following test selection screen is displayed.
Page 260 Tests and Diagnostics 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key. [1] - [9]: Select the subtest menu described in section 4-2-3. [88］: Specifies the number of error retries.
Page 261 Tests and Diagnostics 2) HARD DISK TEST The following message will appear. Select the Hard Disk DRIVE to be tested, then press Enter. ［1］：Drive 1 ［2］：Drive 2 ［3］：Drive 3 ［4］：Drive 4 ［0］：Drives 1 to 4 This message is used to select the error dump operation when a data compare error is detected.
Page 262 Tests and Diagnostics 3.35.2.3 Sub test menu If you select any test item from “DIAGNOSTICS TEST MENU”, the following sub menu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key. When you select any subtest item, you are taken to the test mode described in the detail of each test function in section 4-6.
Page 263 Tests and Diagnostics 3.35.3 Test Operating Procedure If you select any test item from the subtest menu and execute it, you are required to set the test mode. Set the test mode according to the following procedure. Use the Up and Down cursor keys to select an option for TEST LOOP and ERROR SOPT.
Page 264: Halt Operation
Tests and Diagnostics ［［ HALT OPERATION ］］１：Test end …The test ended. Select a subtest. ２：Continue …The next step will be executed. ３：Retry …The error step will be retried. 3) Discontinuing a test If you press the [Ctrl] + [Alt] + [Break] keys during a test, the test is discontinued and the screen returns to the subtest menu described in section 3-31-4.2.3.
Page 265 Tests and Diagnostics 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed. Device Name Code Status Common DATA COMPARE ERROR SYSTEM ROM - CHECKSUM ERROR ROM - SERIAL ID WRITE ERROR ROM - NOT SUPPORTED PS-SYSTEM ROM - SENSING ERROR(AC-ADAPT) ROM - SENSING ERROR(1st Batt)
Page 266 Tests and Diagnostics FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CRC ERROR FDD - FDC ERROR FDD - SEEK ERROR FDD - TIME OUT ERROR FDD - NOT DRIVE ERROR FDD - MEDIA REMOVED FDD - WRITE BUFFER ERROR HDD - HDC NOT RESET ERROR...
Page 267 Tests and Diagnostics 3.35.5 Task Function This T&D has three tasks, each of which has the following function. 3.35.5.1 Log Utilities（Task #5） This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or USB memory The operation guide is displayed at the bottom of the screen and the error status names are displayed on the right side of the screen.
Page 268 Tests and Diagnostics 3.35.5.2 Running Test（Task #6） This test is a continuous test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test.
Page 269 Tests and Diagnostics 3.35.5.3 FD & HD Utilities（Task #7） Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed. Use the Up and Down cursor keys to select your desired item and press the [Enter] key. If you press the [Esc] key or select [9], the screen returns to the main menu described in section 4.2.1.
Page 270 Tests and Diagnostics 3.35.6 Detail of Each Test Function 3.35.6.1 System Test 1) DMI data read This subtest displays the information in the Flash-ROM in the following format Model Name ： XXXXXXXX Version Number ： XXXXXXXX Serial Number ： XXXXXXXX Model Number ：...
Page 271 Tests and Diagnostics Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to the initial address of the data in 64KB units and the initial data + 4, then read double words of the written data and compare the result with the original data.
Page 272 Tests and Diagnostics With regard to the test memory content, save the data to the test memory before the test and restore it to the former address after the test. (Coincidence assurance of the memory content) Details of Test Step 1: Sequential Write (Fixed pattern 1 MMX version 00005555AAAAFFFFh） : Sequential Read and Compare Step 3: Sequential Write (Fixed pattern 2 MMX version FFFFAAAA55550000h）...
Page 273 Tests and Diagnostics : JMP + Read and Compare Step 7: JMP＋Write (Address pattern 2) 1/4. 3/4 increment 0, 1/2 decrement : JMP＋Read and Compare Step11: Dword Transfer ( Data is an 32-bit shift data) : Step 11 bit-reversed pattern 3-160 [CONFIDENTIAL]) PORTÉGÉ...
Page 274 Tests and Diagnostics 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The 88 key (compatible with the 106 key) is not tested because this key operating in overseas mode uses the different character code table (Not for Japan model).
Page 275 Tests and Diagnostics 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter. 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM. The data is read and compared to the original data.
Page 276 Tests and Diagnostics 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk. 2) Sequential read / write This subtest continuously writes data pattern B5ADADh to all the tracks (track: 0 to 39/0 to 79) on a floppy disk.
Page 277 Tests and Diagnostics ［ FDC Status ］ XX XX XX XX XX FDC Status 0 ： Result Status 0 1 ： Result Status 1 2 ： Result Status 2 3 ： Cylinder Address 4 ： Head Address 5 ： Sector Address 6 ：...
Page 278 Tests and Diagnostics ［ Result Status 1 ］ EN ： End of Cylinder DE ： Data error OR ： Over run (DMAC) ND ： No data NW ： Not writable MA ： Missing address mark ［ Result Status 2 ］ CM ：...
Page 279 Tests and Diagnostics 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track. The data written to each sector is then read and compared with the original data.
Page 280 Tests and Diagnostics 5) Partial read This subtest reads 1GB data that is in minimum, middle and maximum address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD. 7) Read specified address This subtest reads data, which has been written to a specified cylinder and head on the HDD.
Page 281 Tests and Diagnostics [HDC Status] : P – 1F7h Name Function 0: HDC is ready. BSY（busy） 1: HDC is busy. 0: HDD does not accept the command. DRY（drive ready） 1: HDD is ready. 0: Write is successful DWF（write fault） 1: Write error 0: Seek error DSC（seek complete）...
Page 282 Tests and Diagnostics [Error register] Ｐ – 1F1h Name Function BBK（BadBlockMark） 0: Not used 1: Defective block mark detection. 0: No uncorrectable data error UNC（uncorrectable） 1: Uncorrectable data occurrence - - - 0: Not used 1: No ID field （identification） - - - 0: Not used ABT（about）...
Page 283 Tests and Diagnostics 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function. 2) Backup memory This subtest writes the data for 1bit ON (01, 02, 04…80h) and 1bit OFF (FE, FB, FB…7Fh) and AAh, 55h to 114 bytes of addresses from 0E to 7Fh, reads the written data and compares the result with the original data.
Page 284: Maintenance (Winpe&Freedos) Test Program Supplementary Information
Tests and Diagnostics 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage. 3.36.1.1 System Information The following table lists system information of the PC that Item Name Description Manufucture r...
Page 285 Tests and Diagnostics Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card is displayed on the screen. MAC address Mac address of LAN card IDE HDD Name of the first IDE HDD and its capacity (GB) IDE HDD Name of the second IDE HDD and its capacity (GB) 1394 Disk...
Page 286 Tests and Diagnostics 3.36.1.3 Test Result The following table lists the test results. If an error occurs during a test, the line of the test on the screen is displayed in red color. Item Name Description Test Name Name of test Test Information Brief explanation of each test Pass Count...
Page 287: Maintenance (Winpe&Freedos) Test Program Supplementary Information
Tests and Diagnostics 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.37.1 Outline Describes notices and restrictions on using this program 3.37.2 Notices and Restrictions (Win PE T&D) 1) CPU Stress When the CPU stress checkbox is checked, it is recommended that this test be conducted in the Simple mode.
Page 288 Tests and Diagnostics 6) Boot Media If the system is booted from the CD when both the CD and the USB memory that contain WinPE T&D are connected to the PC, T&D in the USB memory starts up. Also, when a bootable CD is not inserted in the CD drive when the system is booted from the USB memory, the ODD test fails with an error because the ODD test file is only contained in this CD.
Page 289: Chapter 4 Replacement Procedures
Chapter 4 Replacement Procedures [CONFIDENTIAL]...
Page 290 4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 291 4 Replacement Procedures Chapter 4 Contents Overview........................4-1 Battery pack ......................4-10 SIM card ........................4-12 ExpressCard ......................4-13 Bridge media (SD, mini SD, Micro SD Card/MultiMedia Card)......4-14 Memory module....................... 4-15 HDD/SSD ........................ 4-18 4.7.1 HDD/SSD (2.5-inch) ................... 4-18 4.7.2 SSD (1.8-inch) ....................
Page 292 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack ................4-10 Figure 4-2 Removing the SIM card................4-12 Figure 4-3 Removing the ExpressCard ................. 4-13 Figure 4-4 Removing the Bridge media ................ 4-14 Figure 4-5 Removing the memory cover............... 4-15 Figure 4-6 Removing the memory module ..............
Page 293 4 Replacement Procedures Figure 4-31 Removing the system board (4)..............4-52 Figure 4-32 Removing the system board (5)..............4-53 Figure 4-33 Removing the sound board (1) ..............4-55 Figure 4-34 Removing the sound board (2) ..............4-56 Figure 4-35 Removing the sound board (3) ..............4-57 Figure 4-36 Removing the speaker (1)................
Page 294 4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 295: Overview
4.1 Overview 4 Replacement Procedures Replacement Procedures Overview CAUTION: The case and parts of this machine are delicate (thin) because this machine is lighter than a usual machine. Handle with care of installing/removing. This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC.
Page 296 4 Replacement Procedures 4.1 Overview Please prepare required parts in advance, when replacing the following items. Parts List ITEM PART NAME Quantity ITEM No COVER ASSY TOUCH PAD TP BTN COVER ASSY COVER ASSY FINGER SENSOR BOARD (PCB ASSY FULFSx) KEYBOARD UNIT INSULATOR KB Parts List...
Page 297 4.1 Overview 4 Replacement Procedures The main parts in this manual are indicated in the part list by the following names. Parts List Manual NAME PART NAME ITEM No System board MOTHER BOARD ASSY Optical disk drive DVD SUPER MULTI DRIVE MEMORY DDR3 1066 2GB Memory module 07-A...
Page 298 Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
Page 299 4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pack”. 1.
Page 300 4 Replacement Procedures 4.1 Overview Disassembly Procedures Four main types of cable connector are used. • Pressure plate connector • Spring connector • Back flip connector • Normal pin connector For pressure plate connectors, slide the pressure plate holding tags on both sides of the plastic pressure plate on the connector and pull the cable out from the connector.
Page 301 4.1 Overview 4 Replacement Procedures Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. •...
Page 302 NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. (Except a M1.4 screw) Use a non electric screwdriver to fasten a M1.4 screw, because bosses for M1.4 screws maybe broken if the screw is driven with an electric screwdriver.
Page 303 4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. [Normal grip] • Even numbered length screws: Brown • Odd numbered length screws: White Grip area • Special length screw: Blue [Special grip] •...
Page 304: Battery Pack
4 Replacement Procedures 4.2 Battery pack Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery pack, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
Page 305 CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
Page 306: Sim Card
4 Replacement Procedures 4.3 SIM card SIM card Removing the SIM card To remove the SIM card, follow the steps below and refer to Figure 4-2. 1. Release the hook. 2. Push the SIM card. It will pop out partly when you release, so pull out the card. SIM card Hook Figure 4-2 Removing the SIM card...
Page 307: Expresscard
4.4 ExpressCard 4 Replacement Procedures ExpressCard Removing the ExpressCard To remove the ExpressCard, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the ExpressCard, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
Page 308: Bridge Media (Sd, Mini Sd, Micro Sd Card)
4 Replacement Procedures4.5 Bridge media (SD, mini SD, Micro SD Card/MultiMedia Card) Bridge media (SD, mini SD, Micro SD Card/MultiMedia Card) Removing the Bridge media To remove the Bridge media, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the Bridge media, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
Page 309: Memory Module
4.6 Memory module 4 Replacement Procedures Memory module Removing the Memory module To remove the memory module, confirm that the computer is shut down. Then follow the steps below and refer to Figure 4-5 and 4-6. CAUTION: When removing the memory module, make sure the computer is powered off. Removing a memory module with the power on might damage the module or the computer itself.
Page 310 4 Replacement Procedures 4.6 Memory module 3. Open the left and right latches outside and remove the memory module. Latch Latch Memory module Slot B Slot A Figure 4-6 Removing the memory module 4-16 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 311 4.6 Memory module 4 Replacement Procedures Installing the Memory module To install the memory module, confirm that the computer is shut down. Then follow the steps below and refer to Figure 4-5 and 4-6. CAUTION: When installing the memory module, make sure the computer is powered off. Inserting a memory module with the power on might damage the module or the computer itself.
Page 312: Hdd/Ssd
4 Replacement Procedures 4.7 HDD/SSD HDD/SSD CAUTION: Take care not to press on the top or bottom of the HDD or SSD. Pressure may cause data loss or damage to the device. 4.7.1 HDD/SSD (2.5-inch) Removing the HDD/SSD (2.5-inch) To remove the HDD/SSD (2.5-inch), follow the steps below and refer to Figure 4-7 and 4-8. 1.
Page 313 4.7 HDD/SSD 4 Replacement Procedures 3. Turn up the insulator. 4. Lift up the HDD/SSD from the slot. 5. Disconnect the HDD/SSD from the connector on the HDD/SSD FPC. Insulator HDD/SSD FPC HDD/SSD Figure 4-8 Removing the HDD/SSD (2.5-inch) Installing the HDD/SSD (2.5-inch) To install the HDD/SSD (2.5-inch), follow the steps below and refer to Figure 4-7 and 4-8.
Page 314: Removing The Ssd (1.8-Inch) (1)
4 Replacement Procedures 4.7 HDD/SSD 4.7.2 SSD (1.8-inch) Removing the SSD (1.8-inch) To remove the SSD (1.8-inch), follow the steps below and refer to Figure 4-7, 4-9 and 4-10. 1. Loosen the screws fixing the HDD/SSD cover. 2. Remove the HDD/SSD cover. 3.
Page 315 4.7 HDD/SSD 4 Replacement Procedures 6. Remove the following screws securing the SSD. • M1.4×3B ×4 S-THIN HEAD 7. Remove the SSD from the SSD holder. M1.4x3B S-THIN HEAD SSD holder Figure 4-10 Removing the SSD (1.8-inch) (2) Installing the SSD (1.8-inch) To install the SSD (1.8-inch), follow the steps below and refer to Figure 4-7, 4-9 and 4-10.
Page 316: Base Assembly
4 Replacement Procedures 4.8 Base assembly Base assembly Removing the Base assembly To remove the base assembly, follow the steps below and refer to Figure 4-11 to 4-13. 1. Take out the tab under the base assembly. 2. Lift up the flip of the connector and disconnect the ExpressCard FPC from the connector CN2520 on the system board while holding the tab.
Page 317 4.8 Base assembly 4 Replacement Procedures 3. Remove the following screws securing the base assembly and cover assembly. Dock model • M2.5×6B ×15 (Described as “6” in the figure) FLAT HEAD screw • M2.5×4B ×5 (Described as “4” in the figure) FLAT HEAD screw Without Dock model •...
Page 318 4 Replacement Procedures 4.8 Base assembly 4. Remove the base assembly in the direction as shown in the figure below. Base assembly Cover assembly Figure 4-13 Removing the base assembly (3) 4-24 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 319 4.8 Base assembly 4 Replacement Procedures Installing the Base assembly To install the base assembly, follow the steps below and refer to Figure 4-11 to 4-13. 1. Set the base assembly to the cover assembly. NOTE: Set the base assembly as shown in the figure below. 2.
Page 320: Expresscard Slot
4 Replacement Procedures 4.9 ExpressCard slot ExpressCard slot Removing the ExpressCard slot To remove the ExpressCard slot, follow the steps below and refer to Figure 4-14. 1. Remove the following screws securing the ExpressCard slot. • M2×4C ×2 S-THIN HEAD screw •...
Page 321 4.9 ExpressCard slot 4 Replacement Procedures Installing the ExpressCard slot To install the ExpressCard slot, follow the steps below and refer to Figure 4-14. 1. Set the ExpressCard slot to the base assembly and secure it with the following screws. •...
Page 322: Battery Lock
4 Replacement Procedures 4.10 Battery lock 4.10 Battery lock Removing the Battery lock To remove the battery lock, follow the steps below and refer to Figure 4-15. 1. Remove the battery locks while pushing hooks inside to release them. CAUTION: When removing the battery lock L, be careful not to lose the battery lock spring.
Page 323: Card
4.11 3G card 4 Replacement Procedures 4.11 3G card Removing the 3G card To remove the 3G card, follow the steps below and refer to Figure 4-16 to 4-18. 1. Disconnect the sound board FPC from the connector CN9670 on the sound board and CN9570 on the system board.
Page 324 4 Replacement Procedures 4.11 3G card 2. Remove the following screws securing the 3G board. • M2×4C ×3 S-THIN HEAD screw 3. Disconnect the 3G board FPC from the connector CN9720 on the 3G board. 4. Turn over the 3G card and disconnect the 3G antenna cables on the connectors on the back of the 3G card.
Page 325 4.11 3G card 4 Replacement Procedures 5. Remove the following screws and disconnect the 3G card from the connector on the 3G board. • M2×3B ×2 S-THIN HEAD screw M2×3B S-THIN HEAD 3G card Figure 4-18 Removing the 3G card (2) PORTÉGÉ...
Page 326 4 Replacement Procedures 4.11 3G card Installing the 3G card To install the 3G card, follow the steps below and refer to Figure 4-16 to 4-18. 1. Insert the 3G card to the connector on the 3G board slantwise and press it to connect firmly.
Page 327: Optical Disk Drive (Dvd-Super Multi Drive)/Sd Board
4.12 Optical disk drive (DVD-Super Multi drive)/SD board 4 Replacement Procedures 4.12 Optical disk drive (DVD-Super Multi drive)/SD board Removing the Optical disk drive/SD board To remove the optical disk drive/SD board, follow the steps below and refer to Figure 4-19 to 4-22.
Page 328 4 Replacement Procedures 4.12 Optical disk drive (DVD-Super Multi drive)/SD board 2. Remove the following screws securing the SD board. • M2×3B ×4 S-THIN HEAD 3. Disconnect the inner harness from the connector CN6070 on the back of the SD board.
Page 329 4.12 Optical disk drive (DVD-Super Multi drive)/SD board 4 Replacement Procedures 5. Disconnect the SD board FPC and ODD FPC form the connectors CN9710 and CN1820 on the SD board. SD board FPC SD board CN1820 CN9710 ODD FPC Figure 4-21 Removing the optical disk drive/SD board (3) PORTÉGÉ...
Page 330 4 Replacement Procedures 4.12 Optical disk drive (DVD-Super Multi drive)/SD board 6. Remove the following screws, ODD FPC, ODD rear plate, ODD side plate and ODD side plate F. • M2×4C ×2 S-THIN HEAD • M2×3B ×3 S-THIN HEAD ODD rear plate M2x3B S-THIN HEAD M2x3B S-THIN HEAD ODD FPC...
Page 331 4.12 Optical disk drive (DVD-Super Multi drive)/SD board 4 Replacement Procedures Installing the optical disk drive/SD board To install the optical disk drive/SD board, follow the steps below and refer to Figure 4-19 to 4-22. 1. Set the ODD FPC, ODD rear plate, ODD side plate and ODD side plate F to the optical disk drive and secure them with the following screws.
Page 332: Wireless Lan Card
4 Replacement Procedures 4.13 Wireless LAN card 4.13 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-23. 1. Remove the following screws and disconnect the wireless LAN card from the connector on the system board.
Page 333 4.13 Wireless LAN card 4 Replacement Procedures Installing the Wireless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-23. 1. Connect the wireless LAN antenna cables to the wireless LAN card (white cable to “A”...
Page 334: Dc Fan
4 Replacement Procedures 4.14 DC fan 4.14 DC fan Removing the DC fan To remove the DC fan, follow the steps below and refer to Figure 4-24. 1. Peel off the insulator and remove the following screws securing the DC fan. •...
Page 335 4.14 DC fan 4 Replacement Procedures Installing the DC fan To install the DC fan, follow the steps below and refer to Figure 4-24. 1. Connect the fan harness to the connector CN3380 on the system board. 2. Set the DC fan in place and secure it with the following screws. •...
Page 336: E-Sata Board
4 Replacement Procedures 4.15 E-SATA board 4.15 E-SATA board Removing the E-SATA board To remove the E-SATA board, follow the steps below and refer to Figure 4-25. 1. Remove the following screw and E-SATA board. • M2×4C ×1 S-THIN HEAD 2.
Page 337 4.15 E-SATA board 4 Replacement Procedures Installing the E-SATA board To install the E-SATA board, follow the steps below and refer to Figure 4-25. 1. Peel off the double-side tape (D-tape circle) on the cover assembly. 2. Stick a new double-sided tape (D-tape circle) and peel off the separator. 3.
Page 338: Fin
4 Replacement Procedures 4.16 Fin Replacement Procedures 4.16 Fin Removing the Fin To remove the fin, follow the steps below and refer to Figure 4-26. 1. Remove the following screws and fin. • M2×3B ×2 S-THIN HEAD NOTE: When removing the fin, be sure to remove the screws in the reverse order of the number marked on the fin.
Page 339 4.16 Fin 4 Replacement Procedures Installing the Fin To install the fin, follow the steps below and refer to Figure 4-26. 1. When silicon grease is already applied to the CPU, wipe them off with a cloth in advance. 2. Apply new grease (Shin-Etsu Chemical Co. X-23-7921-5) on the CPU using a special syringe as shown in the following figure.
Page 340: Bluetooth Module
4 Replacement Procedures 4.17 Bluetooth module 4.17 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-27. 1. Turn up the insulator. 2. Disconnect the Bluetooth harness from the connector CN4440 on the system board. 3.
Page 341 4.17 Bluetooth module 4 Replacement Procedures Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-27. 1. Connect the Bluetooth harness to the connector on the Bluetooth module. 2. Connect the Bluetooth antenna cable to the connector on the back of the Bluetooth module.
Page 342: System Board
4 Replacement Procedures 4.18 System board 4.18 System board CAUTION: When replacing with a new system board, the following procedures must be executed. (1) Before replacing the system board, execute subtest02 “DMI ggginformation save” in 3.3 Setting of the hardware configuration of gggChapter 3 Test program in order to save the DMI information from gggsystem board to floppy disk.
Page 343: Removing The System Board (1)
4.18 System board 4 Replacement Procedures Removing the System board To remove the system board, follow the steps below and refer to Figure 4-28 to 4-32. 1. Turn up the insulator and take out the RJ45 harness from the slot. Insulator RJ45 harness Figure 4-28 Removing the system board (1)
Page 344 4 Replacement Procedures 4.18 System board 2. Turn up the insulator and disconnect the LCD harness from the connector CN5300 on the system board. 3. Disconnect the DC-IN harness from the connector CN8800 on the system board. LCD harness DC-IN harness Insulator CN5300 CN8800...
Page 345 4.18 System board 4 Replacement Procedures 4. Disconnect the keyboard FPC, TP SW FFC and fingerprint sensor board FFC from the connectors CN3230, CN9550 and CN9551 on the system board. Fingerprint sensor board FFC (Connected to CN9551) Keyboard FPC (Connected to CN3230) TP SW FFC (Connected to CN9550) Figure 4-30 Removing the system board (3)
Page 346 4 Replacement Procedures 4.18 System board 5. Remove the following screws securing the system board. • M2×4C ×2 S-THIN HEAD • 4-40×5C ×2 UNIFIED BIND 6. Remove the system board. M2x4C S-THIN HEAD 4-40x5C UNIFIED BIND System board Figure 4-31 Removing the system board (4) 4-52 [CONFIDENTIAL] PORTÉGÉ...
Page 347 4.18 System board 4 Replacement Procedures 7. Disconnect the SD board FPC, HDD FPC (or SSD FPC), E-SATA board FPC, RJ45 harness, RTC battery harness and 3G board FPC from the connectors CN9770, CN1990, CN9540, CN4050, CN9300 and CN9580 on the system board. E-SATA board FPC (Connected to CN9540) HDD FPC or SSD FPC...
Page 348 4 Replacement Procedures 4.18 System board Installing the System board To install the system board, follow the steps below and refer to Figure 4-28 to 4-32. 1. Connect the SD board FPC, HDD FPC (or SSD FPC), E-SATA board FPC, RJ45 harness, RTC battery harness and 3G board FPC to the connectors CN9770, CN1990, CN9540, CN4050, CN9300 and CN9580 on the system board.
Page 349: Sound Board
4.19 Sound board 4 Replacement Procedures 4.19 Sound board Removing the Sound board To remove the sound board, follow the steps below and refer to Figure 4-33 to 4-35. 1. Remove the following screw and speaker holder R. • M2×4C ×1 S-THIN HEAD 2.
Page 350 4 Replacement Procedures 4.19 Sound board 3. Remove the following screw and sound board. • M2×3B ×1 S-THIN HEAD M2x3B S-THIN HEAD Sound board Figure 4-34 Removing the sound board (2) 4-56 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 351 4.19 Sound board 4 Replacement Procedures 4. Peel off the acetate tape and turn up the insulator. 5. Remove the inner harness. Acetate tape Inner harness Insulator Figure 4-35 Removing the sound board (3) PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-57...
Page 352 4 Replacement Procedures 4.19 Sound board Installing the Sound board To install the sound board, follow the steps below and refer to Figure 4-33 to 4-35. 1. Turn up the insulator and arrange the inner harness in place. 2. Stick the acetate tape in place. 3.
Page 353: Speaker
4.20 Speaker 4 Replacement Procedures 4.20 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-36 and 4-37. 1. Turn up the insulator and release the wireless LAN antenna cable and speaker harness. 2.
Page 354 4 Replacement Procedures 4.20 Speaker 3. Take out the speaker from the slot of the cover assembly. Speaker Figure 4-37 Removing the speaker (2) 4-60 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 355 4.20 Speaker 4 Replacement Procedures Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-36 and 4-37. 1. Set the speaker to the slot of the cover assembly. 2. Turn up the insulator and arrange the speaker harness in place. 3.
Page 356: Dc-In Harness
4 Replacement Procedures 4.21 DC-IN harness 4.21 DC-IN harness Removing the DC-IN harness To remove the DC-IN harness, follow the steps below and refer to Figure 4-38. 1. Take out the DC-IN harness from the slot of the cover assembly. DC-IN harness Figure 4-38 Removing the DC-IN harness Installing the DC-IN harness...
Page 357: Touch Pad/Fingerprint Sensor Board
4.22 Touch pad/Fingerprint sensor board 4 Replacement Procedures 4.22 Touch pad/Fingerprint sensor board Removing the Touch pad/Fingerprint sensor board To remove the touch pad/fingerprint sensor board, follow the steps below and refer to Figure 4-39 to 4-41. 1. Disconnect the touch pad FFC and TP SW FFC from the connector CN3240 and CN9650 on the T-PAD board.
Page 358 4 Replacement Procedures 4.22 Touch pad/Fingerprint sensor board 4. Peel off the insulator. 5. Release the latches and remove the touch pad and touch pad button cover adhered with the double-sided tape. NOTE: Do not reuse the removed touch pad and touch pad button cover. Be sure to use new touch pad and touch pad cover.
Page 359 4.22 Touch pad/Fingerprint sensor board 4 Replacement Procedures 6. Peel off the aluminum tape (AL TAPE) and peel off the fingerprint sensor board. 7. Remove the following screws and T-PAD board. • M2×4C ×2 S-THIN HEAD NOTE: Do not reuse the removed fingerprint sensor board. Be sure to use a new fingerprint sensor board.
Page 360 4 Replacement Procedures 4.22 Touch pad/Fingerprint sensor board Installing the Touch pad/Fingerprint sensor board To install the touch pad/fingerprint sensor board, follow the steps below and refer to Figure 4-39 and 4-41. 1. Set the T-PAD board to the slot and secure it with the following screws. •...
Page 361: Keyboard
4.23 Keyboard 4 Replacement Procedures 4.23 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-42. 1. Remove the aluminum tape (AL TAPE) from the back of the cover assembly. (Refer to the NOTE of the P.4-68) 2.
Page 362 4 Replacement Procedures 4.23 Keyboard Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-42. 1. Stick a new insulator (KB INSULATOR) on the cover assembly. 2. Peel off the separator of the insulator (KB INSULATOR). NOTE: When sticking a INSU KB to COVER ASSY, refer to the following figure.
Page 363: Cover Assembly/Lcd Assembly
4.24 Cover assembly/LCD assembly 4 Replacement Procedures 4.24 Cover assembly/LCD assembly Removing the Cover assembly/LCD assembly To remove the cover assembly/LCD assembly, follow the steps below and refer to Figure 4- 43 and 4-44. 1. Open the display 90 degrees and put the computer on the stand. 2.
Page 364 4 Replacement Procedures 4.24 Cover assembly/LCD assembly 4. Release the latch and remove the appli button. 5. Remove the sensor board and sensor harness from the appli button. 6. Release the latch and remove the PW SW button. Sensor harness Sensor board Appli button PW SW button...
Page 365 4.24 Cover assembly/LCD assembly 4 Replacement Procedures Installing the Cover assembly/LCD assembly To install the cover assembly/LCD assembly, follow the steps below and refer to Figure 4-43 and 4-44. 1. Set the PW SW button to the cover assembly while engaging the latch. 2.
Page 366 4 Replacement Procedures 4.24 Cover assembly/LCD assembly NOTE: When replacing a Cover ASSY with a new one, stick the INSULATOR COVER and INSULATOR COVER B to the Cover ASSY in place. 4-72 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 367 4.24 Cover assembly/LCD assembly 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-73...
Page 368 4 Replacement Procedures 4.24 Cover assembly/LCD assembly Please prepare required parts in advance, when replacing the following item. Parts List ITEM PART NAME Quantity ITEM No COVER ASSY TOUCH PAD TP BTN COVER ASSY COVER ASSY FINGER SENSOR BOARD (PCB ASSY FULFSx) KEYBOARD UNIT INSULATOR KB 4-74...
Page 369: Lcd
4.25 LCD 4 Replacement Procedures 4.25 LCD Removing the LCD To remove the LCD, follow the steps below and refer to Figure 4-45 to 4-48. 1. Remove the hinge cap L and hinge cap R from the LCD mask. Hinge cap R Hinge cap L Figure 4-45 Removing the LCD mask (1) PORTÉGÉ...
Page 370 4 Replacement Procedures 4.25 LCD 2. Peel off three LCD cushions and one LCD mask seal from the LCD mask. 3. Remove the following screws securing the LCD mask. • M2×2.3B ×4 S-THIN HEAD screw • M2×6B ×2 Stepping screw 4.
Page 371 4.25 LCD 4 Replacement Procedures 5. Turn up the insulator and remove the LCD from the LCD cover. LCD cover Insulator Figure 4-47 Removing the LCD (1) PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-77...
Page 372 4 Replacement Procedures 4.25 LCD 6. Turn up the insulator and disconnect the LCD harness from the LCD (thick type of the LCD from the back and thin type of the LCD from the front). LCD (thick type) Insulator LCD harness LCD (thin type) Insulator LCD harness...
Page 373 4.25 LCD 4 Replacement Procedures Installing the LCD To install the LCD, follow the steps below and refer to Figure 4-45 to 4-48. 1. Connect the LCD harness to the connector on the LCD and stick the insulator on the connector (thick type of the LCD to the back and thin type of the LCD to the front).
Page 374 4 Replacement Procedures 4.25 LCD 4. Set the LCD mask to the LCD cover while engaging the latches and secure them with the following screws. • M2×2.3B ×4 S-THIN HEAD screw • M2×6B ×2 Stepping screw NOTE: When installing a LCD MASK, refer to the following figure. 4-80 [CONFIDENTIAL] PORTÉGÉ...
Page 375 4.25 LCD 4 Replacement Procedures NOTE: When replacing a LCD mask with a new one, stick a camera panel to the LCD mask in place. (For the camera module model) 5. Stick three LCD cushions and one LCD mask seal in place. 6.
Page 376: Camera Module
4 Replacement Procedures 4.26 Camera module 4.26 Camera module Removing the Camera module To remove the camera module, follow the steps below and refer to Figure 4-49. 1. Turn up the insulator and disconnect the camera harness from the connector on the camera module.
Page 377 4.26 Camera module 4 Replacement Procedures Installing the Camera module To install the camera module, follow the steps below and refer to Figure 4-49. 1. Stick a new D-stick tape to the LCD cover and peel off the separator. NOTE: When replacing a LCD mask with a new one, stick a D-stick tape to the LCD cover in place.
Page 378: Wireless Lan Antenna/Bluetooth Antenna/3G Antenna
4 Replacement Procedures 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna Removing the Wireless LAN antenna/Bluetooth antenna/3G antenna To remove the wireless LAN antenna/Bluetooth antenna/3G antenna, follow the steps below and refer to Figure 4-50 and 4-51. 1.
Page 379: (Without 3G Model)
4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4 Replacement Procedures Wireless LAN antenna (white) Bluetooth antenna Camera harness Wireless LAN antenna (black) Insulator Insulator LCD cover Figure 4-51 Removing the wireless LAN antenna/Bluetooth antenna/3G antenna (Without 3G model) Please prepare required parts in advance, when replacing the following items. Parts List ITEM PART NAME...
Page 380 4 Replacement Procedures 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 3. Arrange the wireless LAN antenna, Bluetooth antenna, 3G antenna and camera harness and fix them with the insulators. CAUTION: Replacing the antennas with care of the followings: When sticking INSU ANT HOLD S, refer to the following figure. 4-86 [CONFIDENTIAL] PORTÉGÉ...
Page 381 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4 Replacement Procedures When sticking W-LAN ANTENA, 3G ANTENNA or BLUETOOTH ANTENNA, refer to the following figures. PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-87...
Page 382 4 Replacement Procedures 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4-88 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 383 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-89...
Page 384 4 Replacement Procedures 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna When sticking INSU SQUARE, refer to the following figures. 4-90 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 385 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4 Replacement Procedures When laying and holding cables, refer to the following figure. PORTÉGÉ R700 Maintenance Manual (960-833) [CONFIDENTIAL] 4-91...
Page 386 4 Replacement Procedures 4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna 4-92 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 387: Hinge
4.28 Hinge 4 Replacement Procedures 4.28 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-52. 1. Remove the following screws securing the hinges. • M2×5B ×2 S-THIN HEAD 2. Remove the hinges (right and left) and key plate from the LCD cover. M2x5B S-THIN HEAD Key plate Hinge (R)
Page 388 4 Replacement Procedures 4.28 Hinge 4-94 [CONFIDENTIAL] PORTÉGÉ R700 Maintenance Manual (960-833)
Page 389: Appendices
Appendices [CONFIDENTIAL]...
Page 390 Appendices App-ii [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 391 Appendices Appendix Contents Appendix A Handling the LCD Module ................A-1 Appendix B Board Layout ....................B-1 System board (FULSY*) Front View ..............B-1 System board (FULSY*) Back View..............B-3 eSATA/HDMI/USB board (FULES*) View ............B-5 Touch Pad/LED Button board (FULTP*) View.............B-6 Finger sensor board (FULFS*) View..............B-7 Sound/USB board (FULSN*) View:..............B-8 3G/SIM board (FUL3G*) View:................B-9 SD/PATA ODD board (FULSD*) View:..............B-10...
Page 392 Appendices C.15 CN8810 Battery connector (10-pin) ..............C-16 C.16 CN9300 RTCVCC interface connector (3-pin) ..........C-17 C.17 CN9540 FULES* board interface connector (50-pin)........C-17 C.18 CN9550 FULTP* board interface connector (20-pin) ........C-18 C.19 CN9551 FULFS* board interface connector (6-pin) ...........C-18 C.20 CN9570 FULSN* board interface connector (50-pin) ........C-19 C.21 CN9580 FUL3G* board interface connector (25-pin)........C-20 C.22...
Page 393 Appendices 3G/SIM board (FUL3G*) C.38 CN9720 System board interface connector (25-pin) ...........C-30 C.39 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin)......C-31 C.40 IS2621 SIM board interface connector (9-pin)...........C-32 SD/PATA ODD board (FULSD*) C.41 CN9710 System board interface connector (50-pin) ...........C-33 C.42 CN1820 PATA ODD interface connector (50-pin) ..........C-34 C.43 IS2130 SD Card interface connector (12-pin) ...........C-35...
Page 394 Appendices Appendix I Reliability ......................I-1 Figures Figure B-1 System board (FULSY* layout (front) ..............B-1 Figure B-2 System board (FULSY*) layout (back .............B-3 Figure B-3 eSATA/HDMI/USB board (FULES*) layout (front/back) .......B-5 Figure B-4 Touch Pad/LED Button board (FULTP*) layout (front/back) ......B-6 Figure B-5 USB board (FGQUS*/ FGWUS* layout (front/back) ........
Page 395 Appendices System board (FULSY*) Table C-1 CN1400 Memory A connector(200-pin) ............C-1 Table C-2 CN1410 Memory B connector (200-pin) ............C-4 Table C-3 CN1900 SATA HDD/SSD interface connector (25-pin)........C-7 Table C-4 CN2110 PC CARD interface connector (80-pin)..........C-8 Table C-5 CN2300 DOCKING interface connector (100-pin) ........C-10 Table C-6 CN2520 EXPRESS CARD interface connector (40-pin) ......C-12 Table C-7...
Page 396 Appendices Table C-27 CN3240 Touch Pad interface connector (12-pin)..........C-25 Table C-28 CN9650 System board interface connector (14-pin)........C-25 Finger sensor board (FULFS*) Table C-29 CN3650 System board interface connector (6-pin)........C-26 Sound/USB board (FULSN*) Table C-30 CN9670 System board interface connector (50-pin)........C-27 Table C-31 CN4630 USB interface connector (4-pin)............C-28 Table C-32 CN6000 Speaker interface connector (4-pin) ..........C-28 Table C-33 CN6050 Int-Mic interface connector (2-pin) ..........C-28...
Page 397 Appendices GMR sensor (LID) board (FULPS*) Table C-49 CN3270 FULSN* board interface connector (3-pin)........C-39 Table D-1 Scan codes (set 1 and set 2) ................D-1 Table D-2 Scan codes with left Shift key ................D-5 Table D-3 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5...
Page 398: Appendix A Handling The Lcd Module
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
Page 399 Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent.
Page 400 Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
Page 401 Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
Page 402 Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. PORTÉGÉ...
Page 403 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 404: Appendix B Board Layout
Appendix B Board Layout Appendices Appendix B Board Layout B.1 System board (FULSY*) Front View Figure B-1 System board (FULSY* layout (front) [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 405 Appendices Appendix B Board Layout Table B-1 System board (FULSY*) connectors and ICs (front) Number Name CN1900 SATA HDD interface connector CN4050 LAN interface connector CN4440 Bluetooth interface connector CN5300 LCD interface connector CN9300 RTCVCC interface connector CN9540 FULES* board interface connector CN9580 FUL3G* board interface connector CN9700...
Page 406: System Board (Fulsy*) Back View
Appendix B Board Layout Appendices B.2 System board (FULSY*) Back View Figure B-2 System board (FULSY*) layout (back) [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 407 Appendices Appendix B Board Layout Table B-2 System board (FULSY*) connectors and ICs (back) Number Name CN1400 Memory A connector CN1410 Memory B connector CN2110 PC CARD interface connector CN2520 EXPRESS CARD interface connector CN2300 DOCKING interface connector CN2600 PCI-E MINI CARD interface connector CN4440 Bluetooth interface connector CN3230...
Page 408: Esata/Hdmi/Usb Board (Fules*) View
Appendix B Board Layout Appendices B.3 eSATA/HDMI/USB board (FULES*) View (front) (back) Figure B-3 eSATA/HDMI/USB board (FULES*) layout (front/back) Table B-3 eSATA/HDMI/USB board (FULES*) connector (front/back) Number Name CN1970 eSATA/USB interface connector CN5350 HDMI interface connector CN4610 USB interface connector CN9640 System board interface connector [CONFIDENTIAL]...
Page 409: Touch Pad/Led Button Board (Fultp*) View
Appendices Appendix B Board Layout B.4 Touch Pad/LED Button board (FULTP*) View (front) (back) Figure B-4 Touch Pad/LED Button board (FULTP*) layout (front/back) Table B-4 Touch Pad/LED Button board (FULTP*) connector (front/back) Number Name CN3240 Touch pad interface connector CN9650 System board interface connector [CONFIDENTIAL] PORTÉGÉ...
Page 410: Finger Sensor Board (Fulfs*) View
Appendix B Board Layout Appendices B.5 Finger sensor board (FULFS*) View (front) (back) Figure B-5 USB board (FGQUS*/ FGWUS* layout (front/back) Table B-5 USB board (FGQUS*/ FGWUS*) connector (front/back) Number Name CN3650 System board interface connector [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 411: Sound/Usb Board (Fulsn*) View
Appendices Appendix B Board Layout B.6 Sound/USB board (FULSN*) View: (front) (back) Figure B-6 Sound/USB board (FULSN*) layout (front/back) Table B-6 Sound/USB board (FULSN*) connector (back) Number Name CN4630 USB interface connector CN6000 Speaker interface connector CN6050 Int-Mic interface connector J6051 Microphone connector J6310...
Page 412: Sim Board (Ful3G*) View
Appendix B Board Layout Appendices B.7 3G/SIM board (FUL3G*) View: (front) (back) Figure B-7 Sound/USB board (FULSN*) layout (front/back) Table B-7 JACK/3G/Express board (FGQJK*/ FGWJK*) connector (front/back) Number Name CN2610 3G card interface connector (Not used) IS2621 SIM board interface connector(Not used) CN9720 System board interface connector [CONFIDENTIAL]...
Page 413: Sd/Pata Odd Board (Fulsd*) View
Appendices Appendix B Board Layout B.8 SD/PATA ODD board (FULSD*) View: (front) (back) Figure B-8 SD/PATA ODD board (FULSD*layout (front/back) Table B-8 SD/PATA ODD board (FULSD*connector (front/back) Number Name CN1820 PATA ODD interface connector IS2130 SD Card interface connector CN6070 Digital Mic interface connector CN9710 System board interface connector...
Page 414: Sd/Sata Odd Board (Fulsa*) View
Appendix B Board Layout Appendices B.9 SD/SATA ODD board (FULSA*) View: (front) (back) Figure B-9 SD/SATA ODD board (FULSA*) layout (front/back) Table B-9 SD/SATA ODD board (FULSA*) connector (front/back) Number Name CN1900 SATA ODD interface connector IS2130 SD Card interface connector CN6070 Digital Mic interface connector CN9710...
Page 415: Gmr Sensor (Lid) Board (Fulps*) View
Appendices Appendix B Board Layout B.10 GMR sensor (LID) board (FULPS*) View: (front) (back) Figure B-10 GMR sensor (LID) board (FULPS*) layout (front/back) Table B-10 GMR sensor (LID) board (FULPS*) connector (front/back) Number Name CN3270 FULSN* board interface connector B-12 [CONFIDENTIAL] PORTÉGÉ...
Page 416 Appendix B Board Layout Appendices [CONFIDENTIAL] B-13 PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 417: Appendix C Pin Assignments
Appendix C Pin Assignments Appendices Appendix C Pin Assignments System board (FULSY*) CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name MRVREF-B0V ADQ00-B1P ADQ05-B1P ADQ01-B1P ADQ04-B1P ADQS0-B1N ADM0-B1P ADQS0-B1P ADQ06-B1P ADQ02-B1P ADQ03-B1P...
Page 418 Appendices Appendix C Pin Assignments Table C-1 Memory A connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name ADQS3-B1N ADM3-B1P ADQS3-B1P ADQ31-B1P ADQ26-B1P ADQ30-B1P ADQ27-B1P ACKE0-B1P ACKE1-B1P 1R5-B1V 1R5-B1V AMA15-B1P ABS2-B1P AMA14-B1P 1R5-B1V 1R5-B1V AMA12-B1P AMA11-B1P AMA09-B1P AMA07-B1P 1R5-B1V 1R5-B1V AMA08-B1P...
Page 419 Appendix C Pin Assignments Appendices Table C-1 Memory A connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name ADQS4-B1N ADM4-B1P ADQS4-B1P ADQ39-B1P ADQ35-B1P ADQ38-B1P ADQ34-B1P ADQ45-B1P ADQ40-B1P ADQ44-B1P ADQ41-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ47-B1P ADQ42-B1P ADQ46-B1P ADQ43-B1P ADQ49-B1P ADQ52-B1P ADQ53-B1P ADQ48-B1P ADQS6-B1N...
Page 420: Cn1410 Memory B Connector (200-Pin
Appendices Appendix C Pin Assignments CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name MRVREF-B0V BDQ00-B1P BDQ01-B1P BDQ05-B1P BDQ04-B1P BDQS0-B1N BDM0-B1P BDQS0-B1P BDQ03-B1P BDQ02-B1P BDQ07-B1P BDQ06-B1P BDQ13-B1P BDQ08-B1P BDQ12-B1P BDQ09-B1P BDQS1-B1N...
Page 421 Appendix C Pin Assignments Appendices Table C-2 Memory B connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name BDQS3-B1N BDM3-B1P BDQS3-B1P BDQ27-B1P BDQ30-B1P BDQ26-B1P BDQ31-B1P BCKE0-B1P BCKE1-B1P 1R5-B1V 1R5-B1V BMA15-B1P BBS2-B1P BMA14-B1P 1R5-B1V 1R5-B1V BMA12-B1P BMA11-B1P BMA09-B1P BMA07-B1P 1R5-B1V 1R5-B1V BMA08-B1P...
Page 422 Appendices Appendix C Pin Assignments Table C-2 Memory B connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ34-B1P BDQ37-B1P BDQ39-B1P BDQ38-B1P BDQ41-B1P BDQ44-B1P BDQ40-B1P BDQ45-B1P BDQS5-B1N BDM5-B1P BDQS5-B1P BDQ42-B1P BDQ46-B1P BDQ47-B1P BDQ43-B1P BDQ52-B1P BDQ49-B1P BDQ53-B1P BDQ48-B1P BDQS6-B1N...
Page 423: Cn1900 Sata Hdd/Ssd Interface Connector (25-Pin
Appendix C Pin Assignments Appendices CN1900 SATA HDD/SSD interface connector (25-pin) Table C- 3 SATA HDD/SSD interface connector (25-pin) Pin No. Signal Name Pin No. Signal Name ZSTTHD-P1P ZSTTHD-P1N ZSTRHD-P1N ZSTRHD-P1P PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 424: Cn2110 Pc Card Interface Connector (80-Pin
Appendices Appendix C Pin Assignments CN2110 PC CARD interface connector (80-pin) Table C- 4 PC CARD interface connector (80-pin) (1/2) Pin No. Signal Name Pin No. Signal Name ACAD00-PYP ACCD1-P3N ACAD01-PYP ACAD02-PYP ACAD03-PYP ACAD04-PYP ACAD05-PYP ACAD06-PYP ACAD07-PYP ACD14-PYP ACCBE0-PYN ACAD08-PYP ACAD09-PYP ACAD10-PYP ACAD11-PYP...
Page 425 Appendix C Pin Assignments Appendices Table C-4 PC CARD interface connector (80-pin) (2/2) Pin No. Signal Name Pin No. Signal Name ACAD27-PYP ACAD28-PYP ACAD29-PYP ACAD30-PYP ACD02-PYP ACAD31-PYP ACCLKR-PYN ACCD2-P3N PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 426: Cn2300 Docking Interface Connector (100-Pin
Appendices Appendix C Pin Assignments CN2300 DOCKING interface connector (100-pin) Table C- 5 DOCKING interface connector (100-pin) (1/2) Pin No. Signal Name Pin No. Signal Name DCOUT DOCDT2-S3N DCOUT DCOUT BT2VD DCOUT PSCL-S5P PSDA-S5P EJCTRQ-S3N DPCHPD-P3P DCPVON-S3P PWRSW-S3N DSNDON-S3P PEWAKE-E3N US3XRQ-E3N DCCNFE-S5P DSRLON-S3P...
Page 427 Appendix C Pin Assignments Appendices Table C-5 DOCKING interface connector (100-pin) (2/2) Pin No. Signal Name Pin No. Signal Name DGREEN-PXP IDSDA-P3P IDSCL-P3P DBLUE-PXP DVSYNC-P3P DHSYNC-P3P LINK-E3N ACT-E3N DOCDT1-S3N LAN-E3V ZBIDAP-EXP ZBIDBP-EXP ZBIDAN-EXN ZBIDBN-EXN ZBIDCP-EXP ZBIDDP-EXP BIDCN-EXN ZBIDDN-EXN DSKDC ２T ３T ４T ５T...
Page 428: Cn2520 Express Card Interface Connector (40-Pin
Appendices Appendix C Pin Assignments CN2520 EXPRESS CARD interface connector (40-pin) Table C- 6 EXPRESS CARD interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name ZETCRD-P1P ZETCRD-P1N ZERCRD-P1P ZERCRD-P1N XPECRD-P0P XPECRD-P0N CPPE-E3N CRDCRQ-E3N CRD-P3V CRD-P3V CRD-P3V CRDRST-E3N CRD-E3V PEWAKE-E3N CRD1R5-P1V CRD1R5-P1V...
Page 429: Cn2600 Pci-E Mini Card Interface Connector (52-Pin
Appendix C Pin Assignments Appendices CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 7 PCI-E Mini CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name PEWAKE-E3N WLAN-E3V BTRFON-S3N WLXRQ-E3N XPEWL-P0N XPEWL-P0P WLRFON-S3N IC2601-4 / PLTRS3-E3N ZERWL-P1N WLAN-E3V ZERWL-P1P WLDET-P3N...
Page 430: Cn3230 Keyboard Interface Connector (30-Pin
Appendices Appendix C Pin Assignments CN3230 Keyboard interface connector (30-pin) Table C- 8 Keyboard interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name TPONOF-S3N CAPLED-S3P KBRT06-S3N KBRT02-S3N KBRT03-S3N KBRT05-S3N KBRT01-S3N KBRT04-S3N KBRT07-S3N KBRT00-S3N KBSC00-S3N KBSC09-S3N KBSC03-S3N KBSC02-S3N KBSC05-S3N KBSC04-S3N KBSC06-S3N KBSC08-S3N...
Page 431: Cn4440 Bluetooth Interface Connector (6-Pin
Appendix C Pin Assignments Appendices C.11 CN4440 Bluetooth interface connector (6-pin) Table C- 11 Bluetooth2 interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name BT-P3V ZUSBBT-E3P ZUSBBT-E3N BTRFON-S3N BTMDL-E3N C.12 CN5300 LCD interface connector (35-pin) Table C- 12 LCD interface connector (35-pin) Pin No.
Page 432: Cn5400 Crt Interface Connector (15-Pin
Appendices Appendix C Pin Assignments C.13 CN5400 CRT interface connector (15-pin) Table C-13 CRT interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name MRED-PXP MGREEN-PXP MBLUE-PXP CRTSDA-P5P MHSYNC-P3P MVSYNC-P3P CRTSCL-P5P C.14 CN8800 DC-IN connector (4-pin) Table C- 14 DC-IN connector (4-pin) Pin No.
Page 433: Cn9300 Rtcvcc Interface Connector (3-Pin
Appendix C Pin Assignments Appendices C.16 CN9300 RTCVCC interface connector (3-pin) Table C- 16 RTCVCC interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name C.17 CN9540 FULES* board interface connector (50-pin) Table C- 17 FULES* board interface connector (50-pin) Pin No.
Page 434 Appendices Appendix C Pin Assignments C.18 CN9550 FULTP* board interface connector (20-pin) Table C- 18 FULTP*board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P DCINOR-S5N DCINGR-S5N PWLEOR-S3P PWLEGR-S3P BAT1OR-S5N BAT1GR-S5N SATLED-P3N FMCLED-P3N FMC-P3V RFLED-S3P WANLED-E3P C.19 CN9551 FULFS* board interface connector (6-pin) Table C- 19 FULFS*board interface connector (6-pin)
Page 435: Cn9570 Fulsn* Board Interface Connector (50-Pin
Appendix C Pin Assignments Appendices C.20 CN9570 FULSN* board interface connector (50-pin) Table C- 20 FULSN* board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name PVON-R3N SND-GND SND-GND SND-GND SND-GND SND-GND CAMDET-P3N CAMPON-E3N GPBTNB-S3N GPBTNA-S3N AZSDI0-P3P AZRST0-E3N AZSDO0-E3P AZSYC0-E3P XAZBC0-E3P...
Page 436: Cn9580 Ful3G* Board Interface Connector (25-Pin
Appendices Appendix C Pin Assignments C.21 CN9580 FUL3G* board interface connector (25-pin) Table C- 21 FUL3G* board interface connector (25-pin) Pin No. Signal Name Pin No. Signal Name 3GON-S3N TMP3G-GND TMP3G-SXP MINDET-P3N 3GRFON-S3N 3GLED-E3P ZUSB3G-E3N ZUSB3G-E3P ZUSSIM-E3N ZUSSIM-E3P C-20 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 437: Cn9700 Fulsd*/ Fulsa*Board Interface Connector (50-Pin
Appendix C Pin Assignments Appendices C.22 CN9700 FULSD*/ FULSA*board interface connector (50- pin) Table C- 22 FULSD*/ FULSA* board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name SBVON-E5N PODDET-P3N ODEJRQ-P3N ZSTROD-P1N ZSTROD-P1P ZSTTOD-P1N ZSTTOD-P1P ZUSBOD-E3P ZUSBOD-E3N SODDET-P3N FMC-P3V FMC-P3V FMC-P3V...
Page 438: Esata/Hdmi/Usb Board (Fules*)
Appendices Appendix C Pin Assignments eSATA/HDMI/USB board (FULES*) C.23 CN9640 System board interface connector (50-pin) Table C- 23 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name USBON0-E5N USBON1-E5N USBOC0-E3N USBOC1-E3N 1R8-P1V ESATEN-P3P DPBHPD-P3P ZUSBC8-E3N ZUSBC8-E3P ZUSBP2-E3N ZUSBP2-E3P ZSTRP5-P1N...
Page 439 Appendix C Pin Assignments Appendices C.24 CN1970 eSATA/USB interface connector (11-pin) Table C- 24 eSATA/USB interface connector (11-pin) Pin No. Signal Name Pin No. Signal Name UP8VBS-E5V ZUSBC8-E3N ZUSBC8-E3P ZSTTES-P1P ZSTTES-P1N ZSTRES-P1N ZSTRES-P1P C.25 CN5350 HDMI interface connector (19-pin) Table C- 25 HDMI interface connector (19-pin) Pin No.
Page 440: Cn4610 Usb Interface Connector (4-Pin
Appendices Appendix C Pin Assignments C.26 CN4610 USB interface connector (4-pin) Table C- 26 USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name UP2VBS-E5V ZUSBP2-E3N ZUSBP2-E3P C-24 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 441: Touch Pad/Led Button Board (Fultp*)
Appendix C Pin Assignments Appendices Touch Pad/LED Button board (FULTP*) C.27 CN3240 Touch Pad interface connector (12-pin) Table C- 27 Touch Pad interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P TPBTNR-P5N TPBTNL-P5N C.28 CN9650 System board interface connector (14-pin) Table C- 28 System board interface connector (14-pin) Signal Name Pin No.
Page 442: Finger Sensor Board (Fulfs*)
Appendices Appendix C Pin Assignments Finger sensor board (FULFS*) C.29 CN3650 System board interface connector (6-pin) Table C- 29 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name A-E3V FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P C-26 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 443: Sound/Usb Board (Fulsn*)
Appendix C Pin Assignments Appendices Sound/USB board (FULSN*) C.30 CN9670 System board interface connector (50-pin) Table C- 30 System board interface connector 50(-pin) Pin No. Signal Name Pin No. Signal Name USBON2-E5N USBOC2-E3N ZUSBP1-E3N ZUSBP1-E3P ZUSBCM-E3N ZUSBCM-E3P PNLOFF-S3N SNDMUT-S3N ATBEEP-P3P PCBEEP-P3P XAZBC0-E3P AZSYC0-E3P...
Page 444 Appendices Appendix C Pin Assignments C.31 CN4630 USB interface connector (4-pin) Table C- 31 USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name UP1VBS-E5V ZUSBP1-E3N ZUSBP1-E3P C.32 CN6000 Speaker interface connector (4-pin) Table C- 32 Speaker interface connector (4-pin) Pin No.
Page 445: J6310 Headphone Connector (6-Pin
Appendix C Pin Assignments Appendices C.35 J6310 Headphone connector (6-pin) Table C- 35 Headphone connector (6-pin) Pin No. Signal Name Pin No. Signal Name HEADR-PXP HEADL-PXP A-GND DETCTA-P4N C.36 CN9540 WebCam interface connector (6-pin) Table C- 36 WebCam interface connector (6-pin) Pin No.
Page 446: Cn9720 System Board Interface Connector (25-Pin
Appendices Appendix C Pin Assignments 3G/SIM board (FUL3G*) C.38 CN9720 System board interface connector (25-pin) Table C- 38 System board interface connector (25-pin) Pin No. Signal Name Pin No. Signal Name 3GON-S3N TMP3G-GND TMP3G-SXP MINDET-P3N 3GRFON-S3N 3GLED-E3P ZUSB3G-E3N ZUSB3G-E3P ZUSSIM-E3N ZUSSIM-E3P C-30 [CONFIDENTIAL] PORTÉGÉ...
Page 447: Cn2610 Pci-E Mini(3G) Card Interface Connector (52-Pin
Appendix C Pin Assignments Appendices C.39 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin) Table C- 39 PCI-E Mini(3G) CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name UIMPWR-E3V UIMDAT-E3P UIMCLK-E3P UIMRST-E3P 3GRFON-S3N MINDET-P3N ZUSB3G-E3N ZUSB3G-E3P 3GLED-E3P PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-31...
Page 448: Is2621 Sim Board Interface Connector (9-Pin
Appendices Appendix C Pin Assignments C.40 IS2621 SIM board interface connector (9-pin) Table C- 40 SIM board interface connector (9-pin) Pin No. Signal Name Pin No. Signal Name UIMPWR-E3V UIMRST-E3P UIMCLK-E3P ZUSSIM-E3P UIMDAT-E3P ZUSSIM-E3N C-32 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 449: Sd/Pata Odd Board (Fulsd*)
Appendix C Pin Assignments Appendices SD/PATA ODD board (FULSD*) C.41 CN9710 System board interface connector (50-pin) Table C- 41 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name SDWP-P3P SDCD-P3N SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P FMC-P3V FMC-P3V FMC-P3V...
Page 450: Cn1820 Pata Odd Interface Connector (50-Pin
Appendices Appendix C Pin Assignments C.42 CN1820 PATA ODD interface connector (50-pin) Table C-42 PATA ODD interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V PODDET-P3N UDCS3-P3N UDCS1-P3N UDA2-P3P UDA1-P3P UDA0-P3P IDEINT-P5P UDDACK-P3N...
Page 451 Appendix C Pin Assignments Appendices C.43 IS2130 SD Card interface connector (12-pin) Table C-43 SD Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-P3P SDCMD-P3P FMC-P3V SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SDWP-P3P C.44 CN6070 Digital Mic interface connector (12-pin) Table C-44 Digital Mic interface connector (12-pin) Pin No.
Page 452: Sd/Sata Odd Board (Fulsa*)
Appendices Appendix C Pin Assignments SD/SATA ODD board (FULSA*) C.45 CN9710 System board interface connector (50-pin) Table C- 45 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name SDWP-P3P SDCD-P3N SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P FMC-P3V FMC-P3V FMC-P3V...
Page 453: Cn1900 Sata Odd Interface Connector (25-Pin
Appendix C Pin Assignments Appendices C.46 CN1900 SATA ODD interface connector (25-pin) Table C- 46 SATA ODD interface connector (25-pin) Pin No. Signal Name Pin No. Signal Name ODEJRQ-P3N ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V SODDET-P3N ZSTROD-P1P ZSTROD-P1N ZSTTOD-P1N ZSTTOD-P1P －...
Page 454: Cn6070 Digital Mic Interface Connector (12-Pin
Appendices Appendix C Pin Assignments C.48 CN6070 Digital Mic interface connector (12-pin) Table C-48 Digital Mic interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name DMICIN-PXP XDMCLK-PXP C-38 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 455: Gmr Sensor (Lid) Board (Fulps*)
Appendix C Pin Assignments Appendices GMR sensor (LID) board (FULPS*) C.49 CN3270 FULSN* board interface connector (3-pin) Table C- 49 FULSN* board interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name PNL-S3N PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-39...
Page 456 Appendices Appendix C Pin Assignments C-40 [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 457 Appendix D Keyboard Scan/Character Codes Appendices Appendix. D Appendix D Keyboard Scan/Character Codes Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTÉGÉ...
Page 458 Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] PORTÉGÉ...
Page 459 Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R)  Home   PgUp PgDn ...
Page 460: Appendix D Keyboard Scan/Character Codes
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2.
Page 461: Appendix D Keyboard Scan/Character Codes
Appendix D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12...
Page 462 Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 70 E0 F0 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 71 E0 F0 E0 F0 12...
Page 463 Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc...
Page 464 Appendices Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] PORTÉGÉ...
Page 465: Appendix E Key Layout
Appendix E Key Layout Appendices Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 466 Appendices Appendix E Key Layout [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 467: Appendix F Wiring Diagrams
Appendix F Wiring diagrams Appendices Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector LAN Loopback Connector Figure F-2 LAN Loopback Connector PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]...
Page 468 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833) )
Page 469: Appendix Gbios Rewrite Procedures
Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1.
Page 470 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)
Page 471: Appendix Hec/Kbc Rewrite Procedures
Appendix H EC/KBC rewrite procedures Appendices Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are made. 1.
Page 472 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833))
Page 473: Appendix I Reliability
Appendix I Reliability Appendices Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) Altair10 6683.7h Altair10C 6653.4h PORTÉGÉ R700 Series Maintenance Manual (960-833)CONFIDENTIAL]...
Page 474 Appendices Appendix I Reliability [CONFIDENTIAL] PORTÉGÉ R700 Series Maintenance Manual (960-833)

Toshiba PORTÉGÉ R700 Series Maintenance Manual

Table of Contents

Chapter 1 Hardware Overview

Table of Contents

Chapter 2 Troubleshooting Procedures

Table of Contents

Chapter 3 Tests and Diagnostics

Table of Contents

Chapter 4 Replacement Procedures

Table of Contents

Appendix

Appendix A Handling the LCD Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix D Keyboard Scan/Character Codes

Appendix D Keyboard Scan/Character Codes

Appendix E Key Layout

Appendix F Wiring Diagrams

Appendix G BIOS Rewrite Procedures

Appendix Gbios Rewrite Procedures

Appendix H EC/KBC Rewrite Procedures

Appendix Hec/Kbc Rewrite Procedures

Appendix I Reliability

Quick Links

Chapters

Troubleshooting

Related Manuals for Toshiba PORTÉGÉ R700 Series

Summary of Contents for Toshiba PORTÉGÉ R700 Series