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DIGITAL KEY TELEPHONE / Quick Reference Guide
DIGITAL KEY TELEPHONE / Quick Reference Guide
Quick Reference Guide for Digital Key Telephone
Fixed Feature Buttons
FLASH button is used to terminate an outside call
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and re-seize dial tone without having to hang up
the handset.
SPEED button provides you with access to speed
●
dialing, save number redial and last number redial.
TRANS (TRANSFER) button is used to transfer an
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outside call from a station to another.
CALLBK (CALLBACK) button allows you to leave
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a callback indication at a station that is busy,
unattended, or in Do Not Disturb.
CONF button is used to establish conference calls.
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DND/FWD (Do Not Disturb/FORWARD) button
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allows you to forward your calls to another
destination, or make DND mode.
Call Forward
Press MON/SPEAKER button.
Press MON/SPEAKER button
●
●
Press DND/FWD button and dial the desired Call
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Forward type.
- 0 : Follow me (not available in GDK-16/20W)
- 1 : Unconditional
- 2 : Busy calls
- 3 : No answer calls
- 4 : Busy/no answer calls
- 5 : Station off-net
- 6 : Incoming outside line to off-net (Sys. ATD only)
- 7 : No Answer DVU forward-1(after 4sec)
- 8 : No Answer DVU forward-2(after predefined time)
- 9 : Busy DVU forward
y
- # : Cancel previous call forward
Dial the station number or press DSS button or
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intercom group where calls are forwarded.
(Confirmation tone is heard.)
Call Wait (Camp-on)
If you dial a busy station, you may alert it to your call.
After receiving intercom busy tone, dial * or the last
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digit of called station number or press DSS button.
When the called party answers, consult with them
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or hang up to transfer the call, if any.
Conference
Call the desired party (internal or outside). When
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called party answers, press CONF button.
Add next conference party by selecting another
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outside line or intercom station.
When the party answers, press CONF button twice.
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All parties are connected.
To terminate a conference,
The conference initiator should be actively in the
conference.
Hang up, or press CONF button to finish the
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conference (only for conference initiator).
MUTE button allows you to switch the built in
●
microphone on or off when using the speakerphone
or the handset microphone when using the handset.
MON/SPEAKER button enables you to make a phone
●
call without lifting handset. It turns the telephone on
and off when using the speakerphone.
HOLD button enables you to place an outside caller
●
on hold.
REDIAL allows you to make last number redial and
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auto call number redial.
▼
▲
VOLUME
bar allows you to adjust speakerphone
●
and handset volume.
Leaving a Message Waiting Indication
If you dial a station that is unattended or in Do
If you dial a station that is unattended or in Do
Not Disturb, you can leave a message waiting
indication.
Dial the desired intercom station. Busy tone or
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DND tone is heard.
Press CALLBK button. The called party's CALLBK
●
button LED will flash.
To answer a Message Waiting Indication,
Press flashing CALLBK button and the station that
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left message will be signaled with tone ringing.
If called station does not answer, press the CALLBK
●
button once to leave a message.
Placing an Outside Call on Hold
While connected to an outside line,
Press HOLD/SAVE button.
●
- Once for system hold
- Twice for exclusive hold
Reverse if hold preference is programmed to
●
system hold.
Press HOLD/SAVE button. (in GDK-16/20W)
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CO line call will be put on hold according to the
Hold Preference.
Last Number Redial
The last dialed number on an outside line is saved.
Press REDIAL button. Or,
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Press SPEED button and dial *.
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Save Number Redial
(＊)
If you wish to save a number you dialed,
After dialing the number of an outside party, keep
●
the handset off-hook.
Press SPEED button twice.
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To dial a saved number,
Press SPEED button and dial #.
●
Note : The feature which is marked
(＊), is not available in GDK-16/20W.
KD, KD/E, LKD Series
KD, KD/E, LKD Series
g
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Related Manuals for LG KD-36D
Summary of Contents for LG KD-36D
- Page 1 ● DIGITAL KEY TELEPHONE / Quick Reference Guide DIGITAL KEY TELEPHONE / Quick Reference Guide KD, KD/E, LKD Series KD, KD/E, LKD Series Quick Reference Guide for Digital Key Telephone Fixed Feature Buttons MUTE button allows you to switch the built in FLASH button is used to terminate an outside call ●...
- Page 2 ● DIGITAL KEY TELEPHONE / Quick Reference Guide DIGITAL KEY TELEPHONE / Quick Reference Guide KD, KD/E, LKD Series KD, KD/E, LKD Series Quick Reference Guide for Digital Key Telephone To answer a queue request, Call Transfer When the busy outside line button, specific line While connected to an outside call, ●...
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Page 3: Table Of Contents
● DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES CONTENTS Digital Key Telephone Family......................……. 5 Digital Key Telephone Family......................……. 5 Button Arrangement for Digital Key Telephone Family ..............…. 7 CO Line Features Placing an Outside Call .........................…………. 9 Answering an Outside Call....................…………………... 9 Call Transfer .........................………………………... - Page 4 ● DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES CONTENTS Large LCD Keyset Features Large LCD Keyset Features LCD Brightness Control ........................……. 41 Door Open ....................…………………………………. 41 Calendar Display....................…………………………… 41 Flexible Button Programming ......................……. 42 Attendant Operation Wake-up Call........................…………………. 44 System Greetings..........................….…... 45 Attendant Clock Set ...................……………………………..
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Page 5: Digital Key Telephone Family
KD-36D KD-24N ● ● KD-36D : LCD Display, 24 Flexible Buttons KD 36N No LCD Displa 24 Fle ible B ttons KD-36N : No LCD Display, 24 Flexible Buttons KD-24D : LCD Display, 12 Flexible Buttons KD-24N : No LCD Display, 24 Flexible Buttons... - Page 6 ● DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES Digital Key Telephone Family LKD Series (You cannot use LKD 30LD with GDK 16/20W system ) LKD Series (You cannot use LKD-30LD with GDK-16/20W system.) LKD-2N/S LKD-8D/S LKD-30LD ● ● ● LKD-2N/S: No LCD Display, 2 Flexible Buttons LKD-8D/S: LCD Display, 8 Flexible Buttons LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex.
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Page 7: Button Arrangement For Digital Key Telephone Family
Large Digital Key Telephone (You cannot use Large LCD keyset with GDK 16/20W system ) Large Digital Key Telephone (You cannot use Large LCD keyset with GDK-16/20W system.) KD-33LD KD/E-36LD ● ● KD Series KD-36D KD-36N KD-24D KD-24N ● ● ●... - Page 8 ● DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES Button Arrangement for Digital Key Telephone Family KD/E Series ● KD/E-36EXE ● KD/E-24ENH ● KD/E-8BTN LKD Series LKD-8D/S LKD-30D ● ● ● In LKD-8D/S, 2N/S, REDIAL key has the function of FLASH in older system software versions, ie GDK- 16 S/W version 1 and GDK-186/100/34i versions 5.4/3.4/1.4 and below.
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Page 9: Placing An Outside Call
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Placing an Outside Call Button Button Procedures Procedures Range Range Lift handset or press MON/SPEAKER button. 9, 8 + ● 186 : 01 ~ 48 Press outside line button, pool button or dial CO line access ●... -
Page 10: Last Number Redial
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Last Number Redial Range Range Button Button Procedures Procedures The last dialed number on an outside line is saved. To redial the last dialed number, Press REDIAL button. Or, ●... -
Page 11: Auto Call Number Redial
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Auto Call Number Redial (＊) When the called party is busy or does not answer the call the system can automatically redial When the called party is busy or does not answer the call, the system can automatically redial the number by pre-programmed time interval. -
Page 12: Step Call
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Step Call (＊) When an extension is busy, you can make a call to a different station by dialing only the last digit ll t diff t t ti b di li l th l t di it... -
Page 13: Storing Dial By Name
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Storing Dial by Name Users for digital display phone can enter the called party’s name so they can dial by name instead Users for digital display phone can enter the called party s name so they can dial by name instead of dialing the phone number. -
Page 14: Universal Night Answer
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Call Park (Cont’d) A call can be parked in a parking location and the call will be retrieved by dialing the location A call can be parked in a parking location and the call will be retrieved by dialing the location number. -
Page 15: Changing Intercom Answer Mode
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Universal Night Answer (Cont’d) Button Button Procedures Procedures Range Range Press PAGE down(▼) key twice, and you will see the ● following on the display. ■ ■ ACC CO-GR (01-48) ■... -
Page 16: Answering An Intercom Call
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Answering an Intercom Call Range Button Button Procedures Procedures With your intercom answer mode setting, ● - in TN mode, intercom ring is heard. Lift handset to talk. - in PV mode, 3 bursts of tone and one-way announcement is heard. -
Page 17: Voice Over
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Changing Differential Ring Range Button Button Procedures Procedures ■ S>WAKE-UP SET ■ ■ S>WAKE-UP ERASE ■ ■ S>REG PASSWORD ■ ■ S>CHG PASSWORD ■ ■ S>INTERCOM ONLY ■ ▲ STA 102 (T) ▼... -
Page 18: Directed Call Pick-Up
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Directed Call Pick-up (＊) Range B tt Button Procedures You hear intercom or transferred outside line ring at a station. ● 186 : 100~291 Lift handset or press MON/SPEAKER button. ●... -
Page 19: Call Back
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Call Back If you dial a station that is busy you can leave a callback indication If you dial a station that is busy, you can leave a callback indication. Range Button Procedures... -
Page 20: Call Forward Call Forward
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Call Forward A call can be forwarded to the other station or group depending on the call forward type A call can be forwarded to the other station or group depending on the call forward type. It should be programmed in Admin. -
Page 21: Paging
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Call Forward (Cont’d) Button Button Procedures Procedures Range Range On LKD-2N/S, 8D/S, Dial 5 4 instead of pressing DND/FWD button. ● Paging ag g A station, which is allowed to access page facilities, can connect and transmit voice announcement to any or all of the system external/internal page zones. -
Page 22: Flash
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Paging (Cont’d) Range Range Button Button Procedures Procedures For internal all call/external all call/all call, Press the 4th menu key from main menu and you will see ● the following on the display. ■... -
Page 23: Speakerphone
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Speakerphone Pressing an outside line button a speed button a station button or dialing a station number will Pressing an outside line button, a speed button, a station button or dialing a station number will automatically activate the speakerphone. -
Page 24: Placing An Intercom Group Call
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Placing an Intercom Group Call Range Range Button Button Procedures Procedures To make an intercom group call, INT. Group No. Lift handset or press MON/SPEAKER button. 186 : 620 ~ 649 ●... -
Page 25: Conference
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Conference Range Range Button Button Procedures Procedures To establish a conference, GDK-16/20W: Call desired party. (internal or outside) At most 3 parties ● can be active in Press CONF button. (CONF button is lighting and the called ●... -
Page 26: Access Authorization Code
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Access Authorization Code (＊) To prevent unauthorized outside calling DISA access or Trunk access on your station by others To prevent unauthorized outside calling, DISA access or Trunk access on your station by others, the system provides a means to lock/unlock a station by access authorization code. -
Page 27: Blocking Outside Calls
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Blocking Outside Calls (＊) Note : An access authorization code should be registered Note : An access authorization code should be registered. Button Procedures Range Press TRANS/PGM button and dial 4 6. (MON/SPEAKER ●... -
Page 28: Wake-Up Call
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Wake-up Call The system automatically sends ring signal to a station which registers a wake up time There are The system automatically sends ring signal to a station which registers a wake-up time. There are two kinds of wake-up call, one is effective for one-day, the other is effective until canceled. -
Page 29: Using Dial By Name
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Using Dial By Name Each station and speed dial number can be assigned to a name When names are programmed Each station and speed dial number can be assigned to a name. When names are programmed, you may select a speed dial number by the stored name. - Page 30 ● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Using Dial By Name (in KD-33LD, KD/E-36LD, LKD-30LD) (Cont'd) Range Range Button Button Procedures Procedures Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD) Intercom Call (Intercom name should be programmed by attendant.) Press the 1st menu key from the main menu.
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Page 31: Programming Your Name Into Display
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Programming Your Name into Display You can program your name and people using display phones will see your name instead of your station number. Range Button Procedures Press TRANS/PGM button. ●... -
Page 32: User Custom Message Programming
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Pre-selected Message (＊) You can select a pre-assigned message to be displayed on the LCD of the phone calling the station. t b di th LCD f th t ti Range Button Procedures... -
Page 33: Background Music
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series User Custom Message Programming (＊) You may program a custom message 00 to be displayed on the LCD of the phone calling your 00 t b di th LCD f th station. -
Page 34: Voice Announcement
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Voice Announcement This feature provides the station with an audible system prompt you can record a greeting that This feature provides the station with an audible system prompt, you can record a greeting that will be played to the caller when the call is not answered within the predefined time. - Page 35 ● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Voice Announcement (Cont’d) Button Button Procedures Procedures Range Range Listen to the recorded message, Press the flashing CALLBK button. ● The recorded message is heard with the time and date. ●...
- Page 36 ● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Voice Announcement Button Button Procedures Procedures Range Range a) Station number XXXX b) Ring assignment c) Listed message X d) Wake-up time XXXX AM or PM e) Do Not disturb f) Forwarded to station XXXX g) Forwarded to speed bin XXX h) Locked (temporary COS change)
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Page 37: Co Message Wait
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Voice Announcement (in GDK-16/20W) Button Procedures Range To listen to the recorded message, Press the flashing CALLBK button. ● The recorded message is heard with the time and date. ●... -
Page 38: Lcd Language Change
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series LCD Language Change (＊) Button Button Procedures Procedures Range Range Press TRANS/PGM button and dial 5 1 . ● The language in LCD is changed into default value. ● If pressing TRANS/PGM + 5 1 , the language in the LCD is ●... -
Page 39: Auto Call Distribution (Acd) Operation
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Automatic Call Distribution (ACD) Operation (＊) A separate or common supervisor can be assigned in a UCD group and the assigned supervisor A separate or common supervisor can be assigned in a UCD group, and the assigned supervisor can monitor and change the status of UCD group. - Page 40 ● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Automatic Call Distribution (ACD) Operation (Cont’d) (＊) Button Button Procedures Procedures Range Range BUSY x TIME xx:xx This gives a count of how many times all agents have been busy and how long they were all busy for.
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Page 41: Large Lcd Keyset Features
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Large LCD Features Th f ll The following features are operated only KD-33LD, KD/E-36LD and LKD-30LD. l KD 33LD KD/E 36LD d LKD 30LD (Large LCD Digital Keyset) LCD Brightness Control (＊) Range Button... -
Page 42: Flexible Button Programming
● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Flexible Button Programming Range Range B tt Button Procedures To program flexible buttons, Press TRANS/PGM button. ● Press a flexible button to program. ● See the below table and enter the desired code. ●... - Page 43 ● DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series Information . You cannot use Large LCD digital keyset in GDK-16/20W. You cannot use Large LCD digital keyset in GDK 16/20W . Programming flexible buttons for the following features are not supported in GDK-16/20W (marked (＊)).
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Page 44: Wake-Up Call
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Wake-up Call Button Button Procedures Procedures To register wake-up call, Press TRANS/PGM button. ● Dial 4 1. ● Dial the station range (6 digits). In case of one station, dial the station ●... -
Page 45: System Greetings
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series System Greetings It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the system attendant can record this message. Button Procedures Press TRANS/PGM button. -
Page 46: Attendant Clock Set
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Attendant Clock Set This feature allows the attendant to set the Time/Date without entering Admin Programming This feature allows the attendant to set the Time/Date without entering Admin Programming. Button Procedure Press TRANS/PGM button. -
Page 47: To Set Current Time 1 Hour Early/Late
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Changing Time/Date Format (Cont’d) Button Button Procedure Procedure Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD) Press the 5th menu key from the main menu to select PROGRAM. ● Select the ATD PROGRAM key. -
Page 48: Attendant Intrusion
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Attendant Intrusion Attendant may intrude into any station which is in conversation with a CO line Attendant may intrude into any station which is in conversation with a CO line. Button Procedure To assign a flexible key as the Intrusion button... -
Page 49: To Print Out Accumulated Smdr Records
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series To Print out Accumulated SMDR Records (＊) Station Message Detail Recording (SMDR) can provide details on both incoming and outgoing Station Message Detail Recording (SMDR) can provide details on both incoming and outgoing calls. -
Page 50: To Erase Smdr Record
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series To Erase SMDR Records (＊) B tton Button Procedure For station basis, Dial * 2. ● Enter the desired station range. ● (SMDR records will be erased for all stations in the range.) Press HOLD/SAVE button. -
Page 51: Dial By Name
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Dial by Name (for ICM) (＊) Button Button Procedure Procedure Press TRANS/PGM button. ● Dial # 8. ● Dial the station number and enter the name using the code shown below. ●... -
Page 52: Co Outgoing Disable
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series CO Outgoing Disable (＊) Button Button Procedure Procedure To disable outgoing calls a CO line, Press TRANS/PGM button. ● Dial ● Press the desired outside line button. (Confirmation tone is heard.) ●... -
Page 53: Traffic Analysis
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Traffic Analysis (＊) The system will monitor the system and record various traffic data which can be printed upon t ffi d t hi h i t d request. The information can be used to determine whether the circuits installed in the system are adequate. -
Page 54: Attendant Lcd Language
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Attendant LCD Language (＊) B tt Button Procedure To change the LCD language at attendant, Press TRANS/PGM button. ● Dial 5 1. ● Dial the station range to be changed. ●... -
Page 55: Intercom Box Bgm Selection By Attendant
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Intercom Box BGM Selection by Attendant (＊) The attendant can select the music channel source to an ICM box. t th ICM b Button Procedure To set ICM box music, Press TRANS/PGM button. -
Page 56: Attendant Dss Operation
● DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series Attendant DSS Operation /Placing an Intercom Call from the DSS Button Button Procedures Procedures Lift handset or press MON/SPEAKER button. ● Press the desired DSS station button. ● Hang up or press RELEASE button to terminate the call. ●...