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Siemens HiPath 500 Operating Instructions Manual
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Siemens HiPath 500 Operating Instructions Manual

Assistant tc optipoint for system administration
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Operating Instructions

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Summary of Contents for Siemens HiPath 500

  • Page 1: System Administration

    HiPath 500 HiPath 3000 Assistant TC optiPoint for System Administration Operating Instructions...

  • Page 2: About These Operating Instructions

    The function has not been configured for your telephone - address any questions to Customer Support. • Your communications platform does not support this function - contact your Siemens sales representative to upgrade your system. By default, this telephone can also be operated as an optiPoint Attendant console with ap- propriate key assignment (see optiPoint Attendant Operating Instructions) if it can be reached by dialing the lowest internal station number (for example, 11 or 100).

  • Page 3: Table Of Contents

    Contents Contents About These Operating Instructions ... . . 2 System Administration Functions Basic Information for System Administration ..5 optiPoint 600 office ......... 5 How to Use these Operating Instructions .
  • Page 4 Contents Text Messages (optiPoint 600 office Only) ..25 Advisory Messages (optiPoint 600 office Only) . . .27 Selecting a Language ......28 Group Names (optiPoint 600 office Only).

  • Page 5: Basic Information For System Administration

    Basic Information for System Administration Basic Information for System Administration After system administration has been started page 10, the keys of the system tele- phone have meanings which differ from the usual telephone functions. These special func- tions are briefly illustrated below, using an optiPoint 600 office telephone as an example: optiPoint 600 office Scroll (back and forth within a function, for example from station 11 to station 12)

  • Page 6: How To Use These Operating Instructions

    Basic Information for System Administration Step by Step How to Use these Operating Instructions You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: Enter a telephone number or code. Enter the code.

  • Page 7: Entering Characters (Optipoint 600 Office Only)

    Basic Information for System Administration Step by Step Entering Characters (optiPoint 600 office Only) Keypad Enter letters or digits via the keypad. Digit keys must be pressed a specific number of times to enter letters. Example: "R" = Press the key once and the key three times.

  • Page 8: External Keyboard (Optipoint 600 Office Only)

    Basic Information for System Administration Step by Step External keyboard (optiPoint 600 office only) Enter text or digits. Switch to upper case. Back- Delete characters to the left of the cursor. space Further functions Additionally to the text input over the external keyboard you can use the following functions.

  • Page 9: Accessing The System Administration Functions

    Basic Information for System Administration Step by Step Accessing the System Administration Functions The example below shows how user prompting on the eight-line display of the optiPoint 600 office telephone works. Prerequisite: System administration has been started page 10. Menus and available functions appear on the screen. US:User Options UK:System admin.-User --------------------------------------...

  • Page 10: Starting System Administration

    Starting System Administration Step by Step Starting System Administration Before you begin, you must start system administra- tion. Once system administration has been started, the main menus and functions appear on the screen and can be modified. For details on the individual functions contained in the main menus, refer to the main menu or submenu table page 12.

  • Page 11: Exiting System Administration

    Starting System Administration Step by Step You can also carry out the system administration functions during a call. Once you have started system administration, no further access to sys- tem administration is possible. Exiting System Administration You can exit system administration at any time; any un- confirmed entries or changes are discarded.

  • Page 12: System Administration Menu

    Starting System Administration Step by Step System Administration Menu Main Menu Submenu 11 System speed dial 1 Speed dial number page 13 2 Speed dial name page 15 12 Time page 16 13 Date page 16 14 CDR 1 CDR per station page 17 (does not appear if 2 CDR per trunk...

  • Page 13: Setting Up System Speed-Dialing

    The following system speed-dialing numbers can be used from all telephones. • 000 - 299 (HiPath 500, HiPath 3300/3350) • 000 - 999 (HiPath 3500/3550, HiPath 3700/3750/3800) Always remember to inform your telephone users of the station numbers stored under the system speed di- aling numbers.
  • Page 14 Setting Up System Speed-Dialing Step by Step If necessary To program automatic suffix-dialing Press the key to program the next digits entered as an automatic suffix. If you dial the speed-dial number (for example, "089123456-0"), the initial bloc is dialed first (in the ex- ample, "089123456").

  • Page 15: Entering/Deleting Names For Speed Dialing Numbers (Optipoint 600 Office Only)

    Setting Up System Speed-Dialing Step by Step Entering/Deleting Names for Speed Dialing Numbers (optiPoint 600 office Only) You can assign a name to each defined speed dialing number. This name is then displayed in certain situa- tions; for example, when the speed dialing number is dialed, or in the case of an incoming call, when a caller is stored as a system speed dialing number with a name.

  • Page 16: Entering And Changing The Date And Time

    Entering and Changing the Date and Time Step by Step Entering and Changing the Date and Time The date and time are stored automatically after an out- going external call has been set up, provided that the ISDN makes this information available. If this is not the case or if your system is not connected to ISDN trunks, you can enter or modify the time and date yourself.

  • Page 17: Call Detail Recording (Ge) (If Configured And Authorized)

    Call detail recording (GE) (If Configured and Authorized) Step by Step Call detail recording (GE) (If Configured and Authorized) CDR Station (Not for U.S.) You can display any call charges incurred as monetary amounts for each telephone; you can also cancel this display.

  • Page 18: Cdr Trunk (Not For U.s.)

    Call detail recording (GE) (If Configured and Authorized) Step by Step CDR Trunk (Not for U.S.) You can display any call charges incurred as monetary amounts for each trunk to the carrier; you can also can- cel this display. If a printer is connected to the V.24 (RS-232) interface, you can also obtain a printout of the call charges.

  • Page 19: Call Charge Factor (Not For U.s.)

    Call detail recording (GE) (If Configured and Authorized) Step by Step Call Charge Factor (Not for U.S.) If necessary, you can specify a factor for displaying call charges as monetary amounts. The call charge pulses are then multiplied by this factor (price per call charge pulse).

  • Page 20: Isdn Unit (Not For U.s.)

    Call detail recording (GE) (If Configured and Authorized) Step by Step ISDN Unit (Not for U.S.) Depending on the configuration, it may be necessary to adapt the ISDN unit of the system to an ISDN trunk to display the call charges as a monetary amount. The ISDN unit provided by the network depends on the car- rier.

  • Page 21: Currency Designation (Optipoint 600 Office Only, Not For U.s.)

    Call detail recording (GE) (If Configured and Authorized) Step by Step Currency Designation (optiPoint 600 office Only, Not for U.S.) You can enter a currency designation (a text of up to three characters) for displaying the call charges as a monetary amount.

  • Page 22: Call Log

    Call detail recording (GE) (If Configured and Authorized) Step by Step Call Log If a printer is connected to the V.24 (RS-232) interface, all incoming external ISDN calls are logged. You can also prevent output on the printer. Prerequisite: System administration has been started page 10.

  • Page 23: Cdra Pay Phone (Not For U.s.)

    Call detail recording (GE) (If Configured and Authorized) Step by Step CDRA Pay Phone (Not for U.S.) When a user terminates a chargeable call (for example, from a pay phone), the call charges can be displayed on a different telephone. Prerequisite: System administration has been started page 10.

  • Page 24: Station Names (Optipoint 600 Office Only)

    Station Names (optiPoint 600 office Only) Step by Step Station Names (optiPoint 600 office Only) You can enter or change names for all telephones. De- pending on the situation, these names then appear on the screen; for example "US:Call from: UK:From: Maier". You can also assign names to the S interfaces used as subscriber lines.

  • Page 25: Text Messages (Optipoint 600 Office Only)

    Text Messages (optiPoint 600 office Only) Step by Step Text Messages (optiPoint 600 office Only) Predefined text messages can be sent from all tele- phones to all system telephones. You can modify these predefined text messages to suit your requirements (up to 24 characters long).
  • Page 26 Text Messages (optiPoint 600 office Only) Step by Step or To delete the message: Select and confirm. US:F3=Clear UK:F3=Delete Confirm your entry. US:Save UK:Confirm On the optiPoint 500 entry, optiset E entry and optiset E basic models, text messages that have been sent are signaled as a callback request;...

  • Page 27: Advisory Messages (Optipoint 600 Office Only)

    Advisory Messages (optiPoint 600 office Only) Step by Step Advisory Messages (optiPoint 600 office Only) Predefined advisory messages can be left on system telephones that have a display. When a call is placed, the message appears on the caller’s display. You can modify the predefined advisory messages to suit your requirements (up to 24 characters long).

  • Page 28: Selecting A Language

    Selecting a Language Step by Step Selecting a Language You can assign a specific menu language to each tele- phone; for example: • "German" • "US English" • "French" • "English" • "Spanish" • "Italian" • "Dutch" • "Portuguese" Prerequisite: System administration has been started page 10.

  • Page 29: Group Names (Optipoint 600 Office Only)

    (optiPoint 600 office Only) Several groups (group call/hunt group call), each with several participants, can be set up: • Up to 20 groups, each with 8 participants (HiPath 500, HiPath 3300/3350) • Up to 150 groups, each with 20 participants (HiPath 3500/3550) •...

  • Page 30: Account Code

    Account Code Step by Step Account Code Telephone users can assign call charges to specific ac- tivities or projects by entering an account code before, or even during, a chargeable call. The freely definable account code is assigned to all sub- sequent segments of the current call for call detail re- cording.

  • Page 31: Defining Account Codes

    Account Code Step by Step Defining Account Codes You can define up to 1,000 account codes of up to 11 characters each in a list for telephone users. Prerequisite: System administration has been started page 10. Select and confirm. 20 Account code Confirm.

  • Page 32: Defining Verification Modes

    Account Code Step by Step Defining Verification Modes You can define three verification modes for the account codes provided: • Non-verified (default), • Verified against the list; • Verified against the number of characters (to define the number of characters page 34).

  • Page 33: Defining The Entry Mode

    Account Code Step by Step Defining the Entry Mode You can define one of two criteria for account code en- try for each trunk group. Non-verified entry (default): You can enter an account code on any telephone before a call is initiated and, therefore, also before a trunk is seized.

  • Page 34: Defining The Code Length

    Account Code Step by Step Enter the code Confirm your entry. US:Save UK:Confirm Defining the Code Length If you have defined code length as the verification mode page 32, you must now define the number of char- acters to be verified (up to eleven characters long). Prerequisite: System administration has been started page 10.

  • Page 35: Hotline

    "hotline timeout" must be set for the entire system. Configuring a Hotline Destination • You can configure one shared destination for HiPath 500, HiPath 3300/3350. • You can configure six destinations for HiPath 3500/ 3550, HiPath 3700/3750/3800. One of the destinations can be assigned to each telephone ("Hotline assignm."...

  • Page 36: Configuring Hotline Stations (Telephones)

    Hotline Step by Step Enter the code. Select and confirm. =Change Enter the hotline destination (station number). or To delete the hotline destination: Select and confirm. US:F3=Clear UK:F3=Delete Confirm your entry. US:Save UK:Confirm Configuring Hotline Stations (Telephones) You can define a hotline mode for each telephone: •...
  • Page 37 Hotline Step by Step Press these keys. Confirm. +=Next Enter a station directly and Confirm your entry. US:Save UK:Confirm Enter the code. Select and confirm. =Change Select and confirm. 0=off 1=Hotline 2=Hotline delayed Enter the code or For HiPath 3500/3550, HiPath 3700/3750/3800 only: Enter and assign a hotline.

  • Page 38: Configuring A Hotline Time (With Hotline After Timeout Only)

    Hotline Step by Step Configuring a Hotline Time (with Hot- line after Timeout Only) Prerequisite: System administration has been started page 10. Select and confirm. 21 Hotline Confirm. 3 Hotline timeout Enter the code. Enter the code. Select and confirm. =Change Enter the time in seconds (1 to 99).

  • Page 39: Changing The Remote Administration Password

    Changing the Remote Administration Password Step by Step Changing the Remote Administra- tion Password Your system can be configured and administered from a remote location. To do this, you must execute a num- ber of operating procedures when prompted to do so by the service technician.

  • Page 40: Changing The Cmi Logon Pin (Not For U.s.)

    Changing the CMI Logon PIN (Not for U.S.) Step by Step Changing the CMI Logon PIN (Not for U.S.) Changing the Logon PIN Before you can log on to a CMI (cordless multicell inte- gration telephone), you must enter a PIN (default PIN = 19 97 07 07) to place your system in logon mode.

  • Page 41: Changing The System Administration Password

    Changing the System Administration Password Step by Step Changing the System Administra- tion Password If you entered a password when you started system ad- ministration page 10, you can change it here. Please make a note of the new password because not even the service technician can recover it later on.

  • Page 42: Call Forwarding In The Carrier

    Call Forwarding in the Carrier Network (Not for U.S.) Step by Step Call Forwarding in the Carrier Network (Not for U.S.) If this function is configured (consult your service tech- nician), you can forward all calls arriving from the public network via a basic access point (system number or system interface) directly to an external destination in the public network.

  • Page 43: Documentation

    Documentation You can find these operating instructions in the Internet in PDF format un- http://www.siemens.com/hipath and on CD-ROM (ask System Support) in HTML and PDF format. In order to look at and print the operating instructions in PDF format, you need a computer on which the free Acrobat Reader software package is installed by Adobe.

  • Page 44: Index

    Index Index forwarding in the carrier network .... 42 function keys F1 to F8 ......5, 9 functions activating ............ 9 account code main menu ..........12 defining ............ 31 submenu ..........12 defining the code length ....... 34 defining the entry mode .......
  • Page 45 Index operating instructions text messages ..........25 HTML format time-dependent hotline .......... 43 ......35 ordering trunk call forwarding ............ 43 ........42 PDF format ..........43 operating steps ..........6 user prompts on-screen ........... 9 password system administration ......41 password for remote administration ..
  • Page 46 An obligation to provide the respective characteristics shall only exist if Ref. No.: A31003-H1012-C107-6-7619 expressly agreed in the terms of contract. The trademarks used are owned by Siemens AG or their respective own- Subject to availability. Right of modification reserved. ers.

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