Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touch pad (external mouse) or other key operations. Do not use the key combinations before you log on to Windows. Wait until the hard disk drive indicator turns off.
Key Combinations Function Pop-up icon Fn+F4 Speaker on/off NOTE Beeps do not sound if you turn off the speaker sound. (MUTE) Fn+F5 Volume (Fn+F5= down / Fn+F6= up) Fn+F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittently.
When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click [start] - [All Programs] - [Panasonic] - [Hotkey Settings]. Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once.
Standby or Hibernation Functions The standby or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before standby or hibernation. Function Data is saved to Recovery time Power supply...
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Standby or Hibernation Functions Do not enter standby or hibernation in the following conditions, otherwise the data or file may be corrupted, standby or hibernation may not work, or malfunction may occur in the computer or the peripheral devices. • When any of the multimedia pocket device indicator , the hard disk drive indicator or the SD Memory Card indica- is on.
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Standby or Hibernation Functions At the beep , immediately release the power switch. After releasing the switch, do not operate it until the power indi- cator blinks or goes off. If you press and hold the power switch for longer than 4 seconds, the computer will forcibly shut down and unsaved data will be lost even if you have set any item in [When I press the power button on my com- puter] ( page 5...
Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
( page When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.
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Security Measures Disabling CD/DVD Drive Disable CD/DVD drive operation to prevent the drive from being read/written and from being used to start the computer. You can protect your data from unauthorized access or accidental overwriting. Select [Disabled] in [Optical Drive] in the [Advanced] menu of the Setup Utility page 76).
Battery Power Battery Indicator Battery indicator Battery status Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress. Green The battery is fully-charged. Blinking green In high temperature mode, the battery pack is discharging the power to 80% of normal tem- perature mode ( page...
Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) : Normal temperature mode ( page : High temperature mode ( page When the battery pack is not inserted NOTE...
Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 75).
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Battery Power Computer behavior with low battery The default settings are as follows. When the battery level becomes 10% When the battery level becomes 5% [Low battery alarm] [Critical battery alarm] Displays a message that the battery level is low. Displays a message that the battery level is low, and then the computer enters hibernation.
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You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press Enter.
Battery Power Replacing the Battery Pack The battery pack (CF-VZSU29AU) is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. CAUTION The battery pack is not charged when you first purchase it.
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Battery Power To insert Insert the battery pack until it securely fits the connector. Slide the cover back. Push the cover until it clicks. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer. Do not remove the battery pack forcibly when the latch is locked.
Multimedia Pocket You can attach the following device. (refer to recent catalogs and other sources for information about the products available) DVD MULTI drive CAUTION Do not insert/remove the multimedia pocket device in standby or hibernation, or when the multimedia pocket device indicator or the hard disk drive indicator is on.
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Multimedia Pocket Carefully insert the device into the multimedia pocket by push- ing both corners until it surely fits in the slot. The computer must be on when inserting the device. Insert the device with the label side up. CAUTION Hold the device by its both sides.
CD/DVD Drive NOTE Connect the AC adaptor if writing operation takes a long time. If the remaining battery power becomes low and the power is not supplied, writing operation may not be completed. Use writing software to write to discs (e.g. B’s Recorder/B’s CLiP page 28).
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<For recordable/rewritable discs> Use the Panasonic disc cleaner to clean these discs. Do not use a cloth, CD cleaners or any other such cleaners under any circumstances.
CD/DVD Drive Disc Information You can read from/write to the following discs. CD-R CD-RW Recordable DVD-RAM DVD-R DVD-R DL DVD-RW +R DL DVD-RAM: Only non-cartridge type or removable cartridge type can be used. Does not support DVD-RW Ver.1.0. You can read from the following discs. CD-ROM CD DIGITAL CD TEXT...
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CD/DVD Drive Recommended discs for writing • CD-R • DVD-R HITACHI MAXELL, Ltd. Matsushita Electric Industrial Co., Ltd. MITSUBISHI KAGAKU MEDIA CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., Ltd. TAIYO YUDEN Co., Ltd. TAIYO YUDEN Co., Ltd. • CD-RW/High-Speed CD-RW • DVD-R DL MITSUBISHI KAGAKU MEDIA CO., Ltd.
CD/DVD Drive Using DVD Media To play DVD-Video or MPEG files, you need to use DVD playback software such as WinDVD ( page 26). Region code setting DVD-Video is allocated to region codes according to where they are sold. To play the DVD-Video, the player’s software and the drive must have the corresponding region code.
CD/DVD Drive Inserting/Removing a Disc Turn on the computer. Press the eject button (A) and slowly pull out the tray. Insert/Remove a disc. To insert Set the disc with the label side up and press the center of the disc until it clicks in place.
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WinDVD WinDVD is a software application for DVD playback. For further information, refer to the software’s online manual. DVD-Audio cannot be played back using WinDVD. Running WinDVD Double-click on the desktop. Alternatively click [start] - [All Programs] - [InterVideo WinDVD] - [InterVideo WinDVD]. To access the online manual After starting WinDVD, perform either of the following procedures.
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WinDVD DVD Discs Created Using a DVD Recorder Playback may not be possible depending on the DVD recorder or the discs. You must finalize DVD-R, DVD-R DL, DVD-RW, +R, +R DL, and +RW before playback. For further information, refer to the instruction manual of the DVD recorder.
B’s Recorder/B’s CLiP “B’s Recorder” and “B’s CLiP” are CD/DVD recording software applications developed by B.H.A Corporation. B’s Recorder: Enables you to create data/music/video CD/DVD and to copy CD/DVD. B’s CLiP: Enables you to copy or erase files and folders. For further information, refer to the software’s online manual ( page 30).
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B’s Recorder/B’s CLiP Running B’s Recorder/B’s CLiP B’s Recorder Double-click (B’s Recorder main window) on the desktop. Alternatively you can click [start] - [All Programs] - [B.H.A] - [B’s Recorder GOLD9] - [B’s Recorder GOLD9] (B’s Recorder main window) / [TaskGate] (launcher window). B’s CLiP You can use B’s CLiP when is displayed on the notification area.
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B’s Recorder/B’s CLiP • If the disc is removed before completely formatted, the background formatting will restart when the disc is returned to the drive. Background formatting will continue until the formatting is complete. • To carry the computer, right-click on the notification area and click [Eject] to remove the disc.
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B’s Recorder/B’s CLiP How to change the bootable disc image using B’s Recorder Run B’s Recorder, and click [View] [Disc Capacity Display Settings] [Bootable Disk]. Select the required bootable disc image from [Floppy Disk Image Management], and click [OK]. NOTE The bootable disc image is saved in the folder “c:\Program Files\B’s Recorder GOLD9”.
PC Card / ExpressCard You can insert the following cards. ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A) (Only for model with ExpressCard slot) PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B) NOTE The following types of card are not supported: PC Card Type III (10.5 mm), ZV card, SRAM card, FLASH ROM card (excluding ATA interface type), and other cards...
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PC Card / ExpressCard To insert the card Open the cover (C), and insert the ExpressCard (D) or the PC Card (E) with the label side up until it securely fits in to the slot. For further information, refer to the instruction manual of the card. To remove the card Disable the card function.
To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format software. You can download the software from the web site below. http://panasonic.jp/support/global/cs/sd/download/sd_formatter.html To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc- tion manual of the devices.
If you remove the card before the operation is completed, the data may be damaged or the card access may no longer be performed normally. Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
Smart Card <Only for model with Smart Card slot> You need software to use a Smart Card. CAUTION Do not: • Hit, bend, or drop the card. • Touch the contact part with fingers or metal object. • Place the card in very hot location for a long time. •...
RAM module specifications: 200 pins, SO-DIMM, 1.8 V, DDR2 SDRAM, PC2-6400 (For information of RAM module compatibility, contact Panasonic Technical Support.) CAUTION RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body.
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RAM Module Insert/Remove the RAM module. To insert Tilt the module slightly and insert it in the slot. Press down the module so that the right and left hooks (B) are locked. To remove Carefully open the right and left hooks (B). The module will rise.
Port Replicator You can use an optional port replicator (CF-VEB522). This device frees you from being both- ered by a lot of cable connections when you carry the computer. It also allows you to connect various peripherals. Connect the port replicator to the expansion bus connector (A) on the bottom of the com- puter.
External Display You can switch the output destination to an external display. Connect the external display to the external display port (A). NOTE After resuming from standby or hibernation, or restarting the computer, the output destination may not be the same as selected in the previous status.
External Display CAUTION Before disconnecting the external display, switch to the internal LCD by pressing Fn+F3. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case, press Fn+F3 to reset the image quality. The screen may become distorted due to the following operations. In this case, restart the computer. •...
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External Display <Only for model with Mobile Intel® GM45 Express Chipsets> ® Display [Intel Graphics Media Accelerator Driver for Mobile] screen. Click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver for Mobile] - [Display Devices]. Click [Extended Desktop], and make the settings for [Primary Device] and [Secondary Device].
USB Devices Connecting/Removing USB Devices Preparation Attach the device for the media containing the card driver (e.g., CD-ROM). Equipment connected to the multimedia pocket cannot be recognized if connected after the USB device driver installation screen appears. To connect the USB device Open the cover and connect the USB device to one of the USB ports (A) on the computer.
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USB Devices NOTE You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man- ual of the USB device. You may need to install the driver again when connecting the device to another port. When a USB device is connected, standby and hibernation may not function normally.
IEEE 1394 Devices You can connect a digital video camcorder or other IEEE 1394 standard device to the computer. To connect IEEE 1394 device Preparation Attach the device for the media containing the driver (e.g., CD-ROM). Equipment connected to the multimedia pocket cannot be recognized if connected after the IEEE 1394 device driver installation screen appears.
Fingerprint Reader <Only for model with Fingerprint Reader> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger toward yourself.
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Fingerprint Reader CAUTION We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning. Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users.
Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
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Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area. If the TPM is not being used, skip this step. Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard]. Follow the on-screen instructions.
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Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes]. When the [Power-on Security] screen appears, click [Manage Passwords]. Select [Power-On] in [Password Types], and click [Set password].
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If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-on Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.
Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.
Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
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Fingerprint Reader Disable Power-on Security Performed by the Computer Administrator. Click [start] - [All Programs] - [Protector Suite QL] - [Control Center]. • The [Fingerprint Control Center] screen appears. Click [Settings], and click [Power-on Security]. Remove the check mark from [Enable power-on security using fingerprints], and click [OK]. Click [Fingerprints], and click [Enroll or Edit Fingerprints].
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Fingerprint Reader Uninstall Protector Suite Performed by the Computer Administrator. Log on to Windows as an Administrator. Close all programs. Click [start] - [Control Panel] - [Add or Remove Programs]. Click [Protector Suite *.*], and click [Change]. Select [Remove]. Select [Remove all Protector Suite *.* data], and click [Next]. •...
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Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
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Modem Connecting the Internal Modem with a Telephone Jack CAUTION Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike. Open the cover (A), and connect the computer and the telephone jack (B) using the telephone cable (included) (C).
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Modem Ring Resume Function The computer automatically resumes from standby when the telephone connected to the modem rings. You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to standby again afterward.
Connecting LAN CAUTION Do not connect the telephone cable to the LAN port. Turn off the computer. Do not use standby or hibernation. Open the cover (A) and connect the cable. Connect the LAN port (B) and the network system (server, HUB, etc.) using a LAN cable. Turn on the computer.
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Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port. Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility page 76).
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Enabling/Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled, the computer automatically resumes from standby or hibernation when the computer is accessed from the network server via the internal LAN port. (Default setting) The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.
Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> There are 4 ways of disabling and enabling wireless communication. The wireless switch on the front of the computer (below) Wireless switch utility ( page Settings in the [Advanced] menu of the Setup Utility ( page Setting in the Wireless Connection Disable Utility ( page...
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Disabling/Enabling Wireless Communication Wireless Switch Utility This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless devices from a pop-up menu in the notification area. In the default setting, all wireless devices are enabled. The Wireless Switch Utility icon The icon appears in the notification area when the computer is turned ON.
Disabling/Enabling Wireless Communication Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer. You need to install the Wireless Connection Disable Utility to use this function. Installing the utility Log on to Windows as an administrator.
Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area. : Indicates that • the utility is enabled, and • the wireless connection is disabled since a LAN cable is connected. : Indicates that •...
Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.
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Wireless LAN Setting the profiles Double-click on the notification area. The [Intel® PROSet/Wireless WiFi Connection Utility] screen appears. When is displayed, skip step When you double-clicked in step 1, slide the wireless switch to turn on. Click [Profiles] and click [Add]. Enter the profile name and WiFi Network Name (SSID), and make other necessary changes, then click [Next].
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Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area. Click [802.11a Enabled] or [802.11a Disabled]. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wireless WAN, not the setting of IEEE802.11a.
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Wireless LAN To check the Wireless LAN network status Place the cursor over the Wireless Switch Utility icon ( ) on the notification area. A tooltip appears. NOTE The Wireless Switch Utility icons ( ) indicate the on/off status of wireless communication, not the IEEE802.11a setting.
Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the Setup Utility ( page 76).
Hard Disk Drive Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact Panasonic Technical Support. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to...
Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Model No. Computer information (cannot be changed.) Serial No. System Information Processor Type Computer information (cannot be changed.) Processor Speed Memory Size Available Memory Video RAM •...
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Setup Utility Main Menu Underlined items are the factory presets. System Date [xxx xx/xx/xxxx] • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Disabled...
Setup Utility Advanced Menu CPU Configuration Underlined items are the factory presets. Execute-Disable Bit Capability Disabled • [Enabled] indicates that this computer supports hardware-based Data Execution Prevention (DEP). Enabled Core Multi-Processing Disabled Enabled Intel(R) Virtualization Technology Disabled Enabled Peripheral Configuration Optical Drive Disabled Enabled...
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• When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next [Boot Option] operates. Hard Disk CD/DVD Drive USB Floppy Disk USB Hard Disk USB CD/DVD Drive Disabled Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U)
• When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” Enabled is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
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Setup Utility Exit Menu Save Values and Reboot To reboot the system after saving the changes. Reboot Without Saving Changes To reboot the system without saving the changes. Save Options Save Current Values To save the changes for all Setup options. Load Previous Values To load previous values for all Setup options.
The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e-mail characters in Outlook Express. Some characters of website and e-mail may not be enlarged. Preparation Close all of the applications before using “Icon Enlarger”. Click [start] - [All Programs] - [Panasonic] - [Icon Enlarger]. Select the size. Click [OK].
Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click [start] - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. Using the Loupe Utility Point the cursor at the part of the screen you want to magnify.
Loupe Utility NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified (e.g., at the moment you press and hold Alt and right-click). To reflect the change you made on the original screen to the loupe window, click the loupe window.
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
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During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
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Hardware Diagnostics While [Panasonic] boot screen is displayed, press and hold until “Please Wait” Ctrl appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.
Hardware Diagnostics When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Pana- sonic Technical Support.
Turn off the computer and insert the CD/DVD drive into the multimedia pocket ( page 18). Turn on the computer, and press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password. Press At the confirmation message, select [Yes] and press Enter.
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Hard Disk Data Erase Utility Select the [Exit] menu, then select [TEAC DV-W28EC] in [Boot Override]. Press Enter The computer restarts. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password. Press to execute [2. [Erase HDD]]. To cancel this operation, press 0.
Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (standby or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set the [System standby] and [System hibernates] settings to [Never].
Error Message Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support. Error Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( page 102).
Troubleshooting (Advanced) Sound Press Fn+F4 or Fn+F6 to cancel mute. No sound. Restart the computer. Performing Fn key combinations sometimes causes sound distortion. Stop and Distorted sound. restart playback. Cannot change the volume by press- Activate the Windows sound function. When it is not active, the volume does ing Fn+F5 or Fn+F6.
Troubleshooting (Advanced) Disc Operation Cannot eject a disc. Turn on the computer. To remove a disc when the computer is powered off, insert a pin of 1.3 mm {0.05″} in diameter into the emergency hole (A). (When the diameter of the pin is smaller than this, insert the pin slightly down- ward.) Pushing it completely to the end will free the tray so that it can be pulled out.
Troubleshooting (Advanced) Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Access point is not detected. Shorten the distance between the computer and the access point, and try the detection again. Confirm that is displayed on the notification area. is not displayed on the notification area, turn on the wireless communication ( page 67).
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75). USB floppy disk drive does not work You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional). as a boot drive. Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the port replicator.
PC Card (e.g., distorted Follow the on-screen instructions. video image when writing to a DV Click [start] - [All Programs] - [Panasonic] - [CPU Idle Setting]. camera using an IEEE1394 PC Card). Click [Performance] and click [OK], then click [Yes].
• Treat your finger with a hand cream when it is rough skin or dry. Clean the fingerprint sensor. For further information, refer to “Handling & Maintenance” ( page The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support.
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Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Sensor does not work. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on password.
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Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) TPM failure. If you use [Advanced Security] with TPM (Trusted Platform Module) and TPM is broken, erased or disabled, the [Advanced Security] will not work anymore. If you do not use the [Advanced Security] backup password, refer to “Starting Over”.
Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Accessing [File Safe] after Protector [File Safe] data can be accessed only using Protector Suite QL. If you Suite QL uninstallation. accidentally uninstalled Protector Suite QL, you have to reinstall it. If passport data was not removed during uninstallation, everything will work automatically including [File Safe].
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Troubleshooting (Advanced) Others Press Ctrl+Shift+Esc to open Task Manager and close the software appli- No response. cation. An input screen (e.g., password input screen at startup) may be hidden behind another window. Use Alt+Tab to check. Shut down by pressing and holding the power switch for 4 seconds or longer, and turn on the computer and open the application again.
If you have not logged on with the administrator authority, some information will be displayed as [Not Found]. As long as it is activated, the PC Information Viewer will appear in front of all other screens. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer].
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The screen image is saved in [My Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
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Corporation and/or its subsidiaries in Canada, the United States and/or other countries. • Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd. • Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.