10 Troubleshooting Guide
10.1. Troubleshooting Flowchart
FLOW CHART
Power ON Base Unit
Playback Pre-Message
Record
Link
OK
Range
Portable Voice Transmission
Portable Voice Reception
Caller ID function
Corded Handset Voice Transmission
Corded Handset Voice Reception
Cross Reference:
Check Power (P.30)
Check Playback (P.34)
Check Record (P.31)
Check Battery Charge (P.34)
Check Link (P.35)
Check the RF part (P.37)
Check Portable Transmission (P.42)
Check Portable Reception (P.42)
Check Caller ID (P.42)
Check SP-phone Transmission (P.42)
Check SP-phone Reception (P.42)
Note:
(*1) When a user claims that the unit disconnects a call right
after the greeting message and no incoming messages can
be recorded, this symptom can not be reappeared with TEL
simulator in the service center. In this case, try to change
the Auto disconnect activation time and Vox level.
Not working
OK
Not playback
OK
Not record (*1)
OK
No link
No charge
Battery Charge
OK
NG
OK
No voice
OK
No voice
OK
Caller ID Error
OK
No voice
OK
No voice
KX-TG4771B/KX-TG4772B/KX-TG4773B/KX-TGA470B
Check Power
Check Playback
Check Record
Check Battery Charge
Check Link
Check the RF part
Check Portable Transmission
Check Portable Reception
Check Caller ID
Check Corded Handset Transmisson
Check Corded Handset Reception
<How to change the Auto Disconnect activation time
and VOX level> (P.32) item (A) and (B).
29