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Canon FAX-L2000 Reference Manual
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Canon FAX-L2000 Reference Manual

Canon FAX-L2000 Reference Manual

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Canon
FAX-L2000/L2000IP
Reference Guide

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Summary of Contents for Canon FAX-L2000

  • Page 1 Canon FAX-L2000/L2000IP Reference Guide...

  • Page 3: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
  • Page 4 Includes the specifications of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 5: Table Of Contents

    Contents Preface ............. x How to Use This Manual.
  • Page 6 For the FAX-L2000/L2000IP ........
  • Page 7 Available Paper Stock..........2-27 Using the Face-Up Tray .
  • Page 8 Service Call Message ..........7-19 Calling Your Local Authorized Canon Dealer ......7-19 Error Code Table (Listed by Number) .
  • Page 9 Chapter 8 Appendix Specifications ........... . . 8-2 General .

  • Page 10: Preface

    Preface Thank you for purchasing the Canon FAX-L2000/L2000IP. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 11: Illustrations Used In This Manual

    Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the FAX-L2000/L2000IP.

  • Page 12: Legal Notices

    Legal Notices Laser Safety This Product is certificated as a Class I laser product under EN60825-1:1994. This means that the Product does not produce hazardous laser radiation. Since radiation emitted inside the Product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 13: Important Information For Users In The United Kingdom

    Connect the supplied cable to this socket first, then to the telephone line. This socket is intended for connection of the Canon optional telephone. If required, an adapter to connect any piece of approved telecommunications apparatus is available from your Canon supplier.

  • Page 14: International Energy Star Program

    No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.

  • Page 15: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 16: Legal Limitations On The Usage Of Your Product And The Use Of Images

    Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.

  • Page 17: Important Safety Instructions

    If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects...

  • Page 18: Power Supply

    • Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames Power Supply WARNING •...

  • Page 19: Handling

    If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. CAUTION • Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.

  • Page 20: Maintenance And Inspections

    Maintenance and Inspections WARNING • When cleaning the machine, disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.

  • Page 21: Consumables

    • When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
  • Page 22 xxii...
  • Page 23 For the FAX-L2000/L2000IP ........
  • Page 24 1. Before You Start Using This Machine Assembling the Machine ........... 1-36 Installing the Toner Cartridge.

  • Page 25: Main Features

    33.6 Kbps, more than double the rate of older G3 fax models. SEND UHQ (Ultra High Quality) Image Canon’s ultra high quality image processing produces excellent reproductions of the documents you send and copy. Quality Images!
  • Page 26 Laser Beam Printer Quiet, clean laser technology guarantees quality reproduction. Cut sheets OK! You don’t need special recording paper! Automatic Dialing Includes one-touch and coded speed dialing, directory dialing, group dialing, and access code dialing methods which enables you to send the same document to several destinations by simply pressing a single key or just a few keys.
  • Page 27 Receiving in Memory If You Run Out of Paper or Toner If you run out of paper or toner while you are receiving a document, the machine continues to receive by storing the remainder of the document into the machine’s memory, so you can print it out after you refill the paper cassette or replace the toner cartridge.
  • Page 28 Economical and Quiet Canon’s RAPID Fusing System realizes quiet operation while you save money. If the machine remains idle for a specified length of time, the machine automatically shuts itself down, and enters the low energy sleep mode. It remains in this low energy mode until the machine receives a document transmission or until you press (Energy Saver).

  • Page 29: Optional

    For details about purchasing optional equipment, contact your local authorized Canon dealer. Fax Memory A 32 MB memory module is available to expand the fax memory capacity of the FAX-L2000/ L2000IP. (See “Optional Equipment Available”, on p. 1-25.) FAX-L2000 Printer Kit After installation of the optional Printer Kit, the FAX-L2000 can be used as a network printer.

  • Page 30: Customer Support

    Customer Support Your Canon FAX-L2000/L2000IP is designed with the latest technology to help provide trouble- free operation. If you encounter a problem, try to solve it by referring to and following the information in Chapter 6, “Maintenance,” and Chapter 7, “Troubleshooting.” If you cannot solve the problem, or if you think your Canon FAX-L2000/L2000IP needs servicing, contact your local authorized Canon dealer.

  • Page 31: Where To Setup The Machine

    Where to Setup the Machine Even if your machine has been setup for you, take a few minutes to glance through this section to become familiar with where the machine should be placed. You may also want to check the machine's installation, to confirm that it has been done correctly.
  • Page 32 Do not setup the machine near a television, radio, or heavy equipment like copy machines, air conditioners, computers, or large printers that can generate strong electromagnetic fields. Large equipment can generate electronic noise that can interfere with the operation of the machine. Choose a location that is clean and free from dust and moisture.

  • Page 33: Space Around The Machine

    Space Around the Machine To ensure proper ventilation and easy operation, set up the machine in an area that meets the minimum requirements for clearance, as illustrated below. Paper Cassette (Optional) 499 mm 629 mm 832 mm Handset (Optional) 499 mm 569 mm Space Around the Machine 1-11...
  • Page 34 CAUTION • To avoid damage to the machine from overheating, do not block the exhaust vent. Install the machine approximately 10 cm away from walls or other equipment. 1-12 Space Around the Machine...

  • Page 35: Power Requirements

    Power Requirements Place the machine near a standard 220-240 V AC power outlet. This machine is intended for domestic use. Do not attempt to use it outside the country where you purchased it. Do not plug the power cord into an extension cord connector or power strip shared with other plugs.
  • Page 36 Do not plug the power cord into an UPS (Uninterruptable Power Supply). 1-14 Power Requirements...

  • Page 37: General Precautions

    General Precautions Observe the following precautions always when you use this machine. WARNING • TO AVOID SERIOUS INJURY, NEVER DISASSEMBLE THE MACHINE. EXPOSED POWER POINTS INSIDE THE MACHINE CAN CAUSE ELECTRICAL SHOCK IF YOU TOUCH THEM. After you unplug the machine, always wait at least five seconds before you plug it in again.
  • Page 38 Keep liquids, cleaners, and other solvents away from the machine. Keep metal pins, paper clips, staples, and other objects away from the machine. If something falls into the machine, disconnect the plug from the power outlet, and call your local authorized Canon dealer. 1-16 General Precautions...
  • Page 39 Do not set the machine, other equipment, or furniture on the power cord. Never tie the power cord into a knot, or wrap it around another object. To avoid paper jams, never unplug the power cord, open the printer cover, or remove a paper cassette during printing.

  • Page 40: Moving The Machine

    • If you have the 500 sheet optional paper cassette installed, call your local authorized Canon dealer when moving the machine.

  • Page 41: Unpacking: Have You Got Everything

    Unpacking: Have You Got Everything? As you unpack the machine, save the carton and packing material in case you want to move or ship the machine in the future. Ask someone to help you remove all the items from the box. CAUTION •...
  • Page 42 Take out the document output tray, document feeder tray, documentation and destination labels, telephone line and power cord, and FX7 Toner Cartridge in its protective bag. Remove the four polystyrene plastic blocks positioned on top of the main unit. Document Output Tray Document Feeder Tray Telephone Line...
  • Page 43 Remove the two stoppers on the side of the box by pulling out the tab on the right side of each stopper. Lift and remove the top carton. Main Unit Unpacking: Have You Got Everything? 1-21...

  • Page 44: For The Fax-L2000/L2000Ip

    Lift the main unit by gripping the handles on its right and left sides. (See “Moving the Machine”, on p. 1-18.) Main Unit Handle Handle For the FAX-L2000/L2000IP Check each item against this list as you remove it from the box. • One main unit 1-22 Unpacking: Have You Got Everything?
  • Page 45 • One document feeder tray Remove the tape on the back of the tray before attaching it to the main unit. • One document output tray • One power cord* • One telephone line* * The shapes of the power cord and telephone line will differ depending on the country of purchase. Unpacking: Have You Got Everything? 1-23...

  • Page 46: For The Fax-L2000Ip Only

    • Two sheets of cassette handling precaution label • One Reference Guide • One Facsimile Guide • One FX7 Toner Cartridge For the FAX-L2000IP Only • Two CD-ROMs • One Setup Guide Consumable • Canon FX7 Toner Cartridge 1-24 Unpacking: Have You Got Everything?

  • Page 47: Optional Equipment Available

    • HANDSET KIT 8 • G3 FAX OPTION MEMORY VII (32 MB) • Verification Stamp Unit 1 • FXL-Cassette Feeder 6 (letter, A4; 500-sheet capacity) • Printer Kit (for the FAX-L2000 only) • Network Kit (for the FAX-L2000 only) Optional Equipment Available 1-25...

  • Page 48: Parts Of The Machine

    Parts of the Machine The illustrations below are those of the FAX-L2000/L2000IP with the optional handset kit installed. Front View 1-26 Parts of the Machine...
  • Page 49 a Document Feeder Tray j In Use/Memory Lamp Holds documents for scanning. A light that blinks green when the machine is transmitting or receiving documents, or b Document Extension Tray maintains a steady green when there are Open to support long documents during documents stored in memory.

  • Page 50: Rear View

    Rear View a Face-Up Tray c Telephone Line Jack (L1) Holds printed documents after they are Connect the telephone line here. ejected from the machine. d Handset Jack b Power Socket Connect the optional handset or an Connect the power cord here. extension telephone.

  • Page 51: Handset (Optional)

    Handset (Optional) a Ringer Volume Switch Adjusts the volume of the ringer. Use a pen or another pointed object to adjust the switch to ‘HIGH’, ‘LOW’, or ‘OFF’. b Speaker Volume Switch Adjusts the volume of the handset so you can hear suitable sound from the speaker.

  • Page 52: Removing The Shipping Material

    Removing the Shipping Material All shipping material must be removed. The shipping material is attached inside the main unit and inside the paper cassettes to protect delicate parts from vibrations during shipping. Shipping Tape Remove all shipping tape from the unit. 1-30 Removing the Shipping Material...

  • Page 53: Packaging Material Inside The Machine

    Packaging Material Inside the Machine Gently lift the ADF cover, and remove the protective packing material from inside the feeder area. Orange Stopper Orange Stopper IMPORTANT • Be sure to remove the orange stoppers. Close the ADF cover. Open the printer cover. Printer Cover Removing the Shipping Material 1-31...
  • Page 54 Remove the shipping tape of the MP tray and the printer cover. Printer Cover Close the printer cover. 1-32 Removing the Shipping Material...

  • Page 55: Packaging Material From The Paper Cassettes

    Packaging Material from the Paper Cassettes If your machine comes with more than one paper cassette, you can use this procedure for each one. Pull out the paper cassette, and remove it from the machine. Remove the shipping tape. Set the paper cassette down on a flat, stable surface. Removing the Shipping Material 1-33...
  • Page 56 Remove the tape and orange key attached to the paper cassette. To remove the orange key: While pressing down on the bottom metal plate with one hand, turn the orange key counter-clockwise to pull it out. Select your language from the supplied cassette handling precaution label and stick it to the part of the paper cassette indicated in the illustration below.

  • Page 57: Protective Plastic Sheet

    Reinsert the paper cassette into the machine. For more details on how to reinsert the paper cassette into the machine, see step 6 of “Loading Paper into the Paper Cassettes”, on p. 1-41. Protective Plastic Sheet The LCD display on the operation panel is covered with a plastic sheet to protect it during shipping.

  • Page 58: Assembling The Machine

    Follow the instructions in this section to help you assemble the machine, and prepare it for full operation. Installing the Toner Cartridge Install only a Canon FX7 Toner Cartridge in your machine. CAUTION • Installing any other type of cartridge in this machine could damage the machine and void your warranty.
  • Page 59 IMPORTANT • Save the protective bag and all other shipping material. You will need this material later when you dispose of the cartridge after it has run out of toner. While holding the cartridge by the ends, rock it gently five or six times to distribute the toner evenly inside the cartridge.
  • Page 60 IMPORTANT • Do not pull the tab upwards or downwards. The tape may break. • If the tab breaks off from the tape, pull the tape out by pulling on the end of the tape where the tab was originally attached. •...
  • Page 61 • When you insert the toner cartridge, make sure that the plastic knob a on the side of the cartridge slides vertically into the guiding groove b on the machine. Close the printer cover. IMPORTANT • If the printer cover does not close completely, do not force it down. Remove the toner cartridge and insert it again.

  • Page 62: Attaching The Document Output Tray

    Attaching the Document Output Tray Document Output Tray Extended Lip IMPORTANT • Make sure the knobs on each side of the tray fit into the holes on each side of the main unit. The back of the tray sits on top of the extended lip of the main unit. Attaching the Document Feeder Tray NOTE •...

  • Page 63: Loading Paper Into The Paper Cassettes

    The paper cassette can be adjusted to hold standard A or B series paper or inch-size paper, and can hold up to approximately 250 sheets of paper. For high-quality printouts, we recommend using Canon standard 60 to 105 g/m weight paper.
  • Page 64 Confirm that the paper guides inside the paper cassette are set to the size of the paper you are loading. If the setting is correct, proceed to step 3. If the setting is not correct, set the paper guides to match the size of the paper that you are loading.
  • Page 65 Before you load a stack of paper into the paper cassette, tap the leading edge of the paper stack on a flat surface so that the edges are evenly aligned. Press down the inside plate of the paper cassette. Assembling the Machine 1-43...
  • Page 66 Load the stack of paper into the paper cassette with the side you want to print on face down. Insert the stack of paper so that it fits neatly against the back of the paper cassette. Paper Limit Marks Hooks Hooks 1-44 Assembling the Machine...
  • Page 67 IMPORTANT • Make sure that the stack of paper is below the paper limit marks and hooks at the back of the cassette. • Press the paper stack down to make sure it has a clearance of approximately 1 mm from the hook of the paper size rear guide.
  • Page 68 NOTE • The paper volume status bar on the paper cassette indicates the level of the current paper supply. When you see the paper volume status bar drop, make sure you have a supply of paper on hand to refill the cassette. When you see the message <SUPPLY REC.

  • Page 69: Connecting The Handset (Optional)

    Connecting the Handset (Optional) A handset is available as an option for the machine. This handset is to be used with the Canon FAX-L2000/L2000IP only. Attach the handset cradle holder to the back of the cradle with the screws provided.
  • Page 70 Connect the end of the handset connector cord to the handset jack marked with the handset icon ( ). Place the handset on the handset cradle. 1-48 Assembling the Machine...

  • Page 71: Connecting An Extension Telephone

    ( Users in the U.K. only When connecting an extension telephone, be sure to connect the B.T. adapter. Contact your Canon Supplier for more information. B.T. adapter is available as an option. B.T. Adapter Assembling the Machine...

  • Page 72: Connecting The Telephone Line

    Connecting the Telephone Line Connect one end of the supplied telephone line to the main unit’s jack marked Connect the other end of the telephone line to your wall telephone jack. 1-50 Assembling the Machine...

  • Page 73: Turning The Power On

    Turning the Power ON Connect the power cord to the power socket on the back of the main unit. Connect the other end of the power cord to the power source. After you connect the power cord to the power source, the LCD display turns CAUTION •...
  • Page 74 • When the date is displayed on the LCD display, the machine is in the Standby mode and ready for normal operation. If the Error lamp starts blinking red, wait for one of the following messages to appear. Message Description INSTALL CARTRIDGE You have not yet installed the toner cartridge.

  • Page 75: Setting The Display Language And Country

    LCD display. For some countries, you also need to select the country where you are using the FAX-L2000/2000IP. The FAX-L2000/2000IP automatically switches the selectable settings and the default settings in the menus to suit the selected country.
  • Page 76 NOTE • If your country name does not appear, select <OTHERS>. • To check the settings made by the country selection, you can print the User's Data List. (See Chapter 12, “Printing Report and Lists,” in the Facsimile Guide.) • You can change the display language or country setting using the Common Settings menu, and the System Settings menu from the Fax Settings menu respectively.
  • Page 77 Getting Started CHAPTER This chapter describes some important settings that you should perform before you use the machine. Operation Panel Parts and Functions ......... 2-2 One-Touch Panels Closed .

  • Page 78: Operation Panel Parts And Functions

    Operation Panel Parts and Functions This section provides you with the names and functions of the operation panel keys, and explains all the parts on the operation panel. One-Touch Panels Closed On Line Job Alarm Menu PRT.Message Item Value Shift Enter / Cancel Ultra Fine Super Fine...
  • Page 79 The first panel displays keys 1-24. Open the the machine. For details, see the PCL first panel to access keys 25-48. Open the Printer Guide. For the FAX-L2000, the second panel to access keys 49-72. Open installation of the Printer Kit is necessary to the third panel to access the registration use these keys.
  • Page 80 q Numeric Keypad v Monitor Use the keys on the numeric keypad to Press to check the fax transmission or enter telephone numbers when dialing. copying status. These keys are also used to enter text, w Delete File numbers, and symbols when registering Deletes documents waiting in memory for names and numbers.

  • Page 81: One-Touch Panels Opened

    One-Touch Panels Opened Data Delayed Advanced Registration Transmission Communication Memory Memory Reception Transfer Reference Report Stamp (Option) Pause Tone Selector Return Subaddress Password Space Delete a Data Registration e Memory Reference Starts data registration for speed dialing, Performs operations with documents sender information, and other important currently stored in memory, including settings for sending and receiving.
  • Page 82 Press to enter a paragraph break when Direct Sending mode. If you want to use the entering e-mail text. optional stamp feature, call your local authorized Canon dealer, and request the l Space installation of the stamp feature. Enters a space between letters and...

  • Page 83: Using The Menus And Operation Panel Keys

    Using the Menus and Operation Panel Keys This section provides a brief overview on how to use the operation panel keys to open menus, make selections, and register data. General Guidelines for Registering Information Always keep these points in mind while you are using the menus: •...

  • Page 84: Open A Menu And Select An Item

    Press [ ] or [ ] to display the name of the desired menu title. There are eight Additional Functions menu items for Data Registration. ADDITIONAL FUNCTIONS ADDITIONAL FUNCTIONS 1.PAPER SETTINGS 8.PRINT LISTS NOTE • Displaying menu names with [ ] or [ ] is rotational. If you press [ ] with the last menu name displayed, the display rotates to the first menu name.

  • Page 85: Return To The Standby Mode

    Return to the Standby Mode Press (Stop) to return to the Standby mode. NOTE • If you do not press a key for 120 seconds, the machine automatically returns to the Standby mode. Using the Menus and Operation Panel Keys...

  • Page 86: Entering Names For Registration

    Entering Names for Registration When you come to a step that requires entering a name for data registration, follow the procedure below. In a display that requires a name entry, the letter or number in the upper right corner of the LCD display tells you the entry mode.

  • Page 87: Correcting A Mistake

    If the next letter you want to enter is under a different key, just press that key to move the cursor to the right, and enter the first letter of that group. For example, if you want to enter the word <Canon>: Press b until you see an upper case <C>...

  • Page 88: Operation Panel Key Summary Table

    Operation Panel Key Summary Table When you come to a step where you must enter a number or name for data registration — in this section or any part of this manual and the Facsimile Guide — refer to the table below. To see some of the keys described below, you may have to open all three one-touch speed dialing panels.
  • Page 89 Press [#] to enter a symbol. You can enter symbols in the Text Entry mode only. Press [#] repeatedly until the symbol you want appears. You can ∗ enter the following symbols: - . # ! " , ; : ^ `_ = / | ’ ? $ @ % & + \ ( ) [ ] { } <...

  • Page 90: Setting The Paper Size For The Paper Cassettes

    Setting the Paper Size for the Paper Cassettes This section describes the procedure to set the size of the paper you load in the paper cassettes. Each time you change the size of the paper you load in the paper cassettes, it is necessary to change the paper size setting using the CASSETTE menu in the PAPER SETTINGS menu.
  • Page 91 Press (Stop) to return to the Standby mode. Setting the Paper Size for the Paper Cassettes 2-15...

  • Page 92: Using The Mp Tray

    NOTE • You can use the transparencies, envelopes, and label sheets only with the printer functions. Loading Paper into the MP Tray For high-quality printouts, we recommend using Canon standard 60 to 163 g/m weight paper for the MP tray.
  • Page 93 • Remove the label sheets from the output tray as they are printed to prevent them from sticking together. • Do not use the following label sheets in the MP tray: - Labels that are separating from the backing sheet or partially used label sheets - Coated labels which can be easily separated from the backing sheet - Label sheets with sticky paste exposed •...
  • Page 94 • Do not place the paper into the tray at an angle. • Do not load fanned out paper. Make sure the edges of the paper stack are evenly aligned when loading. NOTE • If a printed page comes out of the machine all curled up, you can correct the problem by turning over the paper stack in the MP tray so that the bottom sheet in the stack is now at the top.
  • Page 95 Open the MP tray. Pull out the extension tray using the center grip , then flip open the support tray b. Before you load paper into the MP tray, tap the edges of the stack to make sure the leading edge and sides of the stack are even. Using the MP Tray 2-19...
  • Page 96 NOTE • The MP tray holds approximately 100 sheets of paper. Insert the paper stack as far as it will go into the main unit, with the side you want to print on facing up, and the top edge of the paper heading into the main unit first.
  • Page 97 IMPORTANT • Make sure that the leading edge of the paper is inserted all the way into the MP tray until it stops so that it is below the paper feed roller. The paper sensor for the MP tray is located to the right of the paper feed roller, when viewed from the front of the machine.
  • Page 98 - Make sure that the leading edge of the paper is resting against the paper sensor. Paper Sensor Acceptable Not Acceptable • To avoid damaging the MP tray, close it when it is not in use. Remove and store any remaining print media.
  • Page 99 IMPORTANT • Take particular care to position the envelopes in the direction that they will be fed. Hold down the corners of the envelopes firmly as shown in the illustration below, so that they and the sealed or glued portion stay flat. Flap IMPORTANT •...
  • Page 100 IMPORTANT • Depending on the paper type or condition of the envelopes, the printing quality may deteriorate or a paper jam may occur. In such a case, it is recommended to change the type of envelopes. 2-24 Using the MP Tray...

  • Page 101: Turning The Mp Tray On/Off And Setting The Paper Size

    Turning the MP Tray ON/OFF and Setting the Paper Size To use the MP tray as one of the input trays, you need to select ‘USE’ for MP TRAY in the PAPER SETTINGS menu. Follow the procedure below to set MP TRAY to ‘USE’ or ‘DO NOT USE’, and to select the paper size.

  • Page 102: Setting The Paper Type For The Mp Tray

    Press (Stop) to return to the Standby mode. Setting the Paper Type for the MP Tray You can set the paper type you use on the MP tray after you set MP TRAY to ‘USE’. Open all three one-touch speed dialing panels press [Data Registration] [ ] or [ ] until <1.PAPER SETTINGS>...

  • Page 103: Available Paper Stock

    Available Paper Stock Paper types which can be used with this machine are shown in the following table. Available Loading Place (Paper Set Place) Paper Type Paper Cassette MP Tray Plain Heavy Recycled Colored Bond Thin – Transparencies – Envelope –...
  • Page 104 Available Loading Place (Paper Set Place) Paper Paper Paper Size Length x Width Cassette Cassette MP Tray (250 (500 sheets) sheets) 297 mm x 210 mm 210 mm x 148 mm – 257 mm x 182 mm – EXECUTIVE 267 mm x 184 mm –...

  • Page 105: Using The Face-Up Tray

    Using the Face-Up Tray To select face up delivery, pull down the face-up tray. The machine automatically switches to face up delivery. The face-up tray is particularly useful for heavier paper. To open the face-up tray, take hold of its tab, and pull down the tray a. Grasp the end of the face-up tray, and pull it out until it locks b.

  • Page 106: Using The Energy Saver Mode

    Using the Energy Saver Mode You can set the machine to enter a low energy sleep mode after it remains idle for a specified length of time. This ensures that the machine consumes less power when it is not being used. Turning the Energy Saver Feature ON Open all three one-touch speed dialing panels.

  • Page 107: Returning To The Full Power Mode

    Enter a number for the time (from 03 to 30 minutes) using the numeric keys that you want the machine to remain idle before it automatically enters the low energy sleep mode press [OK]. You can also press [ ] or [ ] to specify the time. ENERGY SVR TIME TIMER SETTINGS 03MIN.

  • Page 108: Setting The Daily Timer

    The machine does not enter the Energy Saver mode in the following cases: • If documents are stored in memory • If a document or paper jam has occurred, the paper cassettes have run out of paper, or if the toner cartridge has run out of toner •...

  • Page 109: Setting The Auto Clear

    Press [ ] or [ ] to select a day of the week for which you want to set the daily timer press [OK]. DAILY TIMER SET 6.FRI Enter the time in 24-hour notation (e.g., 1:00 p.m. as 13:00) using the numeric keys press [OK].
  • Page 110 Press [ ] or [ ] until <2.AUTO CLEAR> appears press [OK]. TIMER SETTINGS AUTO CLEAR 2.AUTO CLEAR Press [ ] or [ ] to select <OFF> or <ON> press [OK]. If you want to use the Auto Clear function, select <ON>, and proceed to step 4. If you do not want to use the Auto Clear function, select <OFF>, and proceed to step 5.
  • Page 111 Checking/Canceling a CHAPTER This chapter describes various methods of confirming and canceling fax and copying jobs. Flow of Checking Operations ..........3-2 Checking the Fax Jobs.

  • Page 112: Flow Of Checking Operations

    Flow of Checking Operations If you press [Monitor], the job status display appears. You can check the status of fax jobs or copy jobs on the LCD display. Checking the Fax Jobs Press [Monitor] [OK]. Monitor FAX MONITOR FAX MONITOR 1.

  • Page 113: Checking The Copy Jobs

    Press [OK]. To scroll through the list of the jobs, press [ ] or [ ]. 18:09 5003 RX OK 0311111111 --:-- 0003 TX TRM... 123 4567 The fax jobs appear on the LCD display. Press (Stop) to return to the Standby mode. Checking the Copy Jobs Press [Monitor] [ ] or [ ] to display <2.COPY>.

  • Page 114: Canceling A Job

    Canceling a Job You can cancel a job in two ways. Canceling with the Stop key Press (Stop). If you press (Stop) during scanning: STOP KEY PRESSED PRESS OK KEY Press [OK]. The scanning stops and the job will be canceled. If there is only one job being processed: Press [ ].

  • Page 115: Canceling From The Monitor Screen

    NOTE • If the prompt <SELECT JOB TO CANCEL> appears, press [ ] or [ ] to select a job press [OK]. SELECT JOB TO CANCEL CANCEL COPYING? 0005 02:05 01×99 YES=( ) NO=(#) Press [ ] to cancel the job. If you do not want to cancel the job, press (#).
  • Page 116 Canceling a Job...
  • Page 117 Restricting the Use of the Machine CHAPTER This chapter describes how to protect the machine from unauthorized access. Some of these features also enable you to keep track of fax transactions and copy (printing) based on division numbers that you can assign to individuals or sections inside your company. You can also set the machine to receive and store all documents in memory using Memory Lock feature.

  • Page 118: Setting And Using The System Administrator's Id And Password

    Setting and Using the System Administrator’s ID and Password The system administrator’s ID and password protect all the settings in the SYSTEM SETTINGS menu. Setting of the System Administrator’s password is optional. If you set the System Administrator’s password, you must enter the password every time you enter the SYSTEM SETTINGS menu.
  • Page 119 Press [ ] or [ ] until <1. SYS. ADMIN. INFO> appears press [OK]. SYSTEM SETTINGS SYS. ADMIN. INFO 1.SYS. ADMIN. INFO 1.SYS. ADMIN. ID Press [ ] or [ ] until <1. SYS. ADMIN. ID> appears press [OK]. SYS. ADMIN. INFO SYS.

  • Page 120: Changing/Canceling The System Administrator's Id And Password

    NOTE • Setting of the System Administrator’s password is optional. If you set the System Administrator’s password, you must enter the password every time you enter the SYSTEM SETTINGS menu. You can also use the System Administrator’s ID and password instead of the Department ID and password when you are asked to enter the Department ID and password to begin operating the machine.
  • Page 121 Press [ ] or [ ] until <1. SYS. ADMIN. INFO> appears press [OK]. SYSTEM SETTINGS SYS. ADMIN. INFO 1.SYS. ADMIN. INFO 1.SYS. ADMIN. ID Press [OK] and (Clear) to cancel or change the System Administrator’s ID. You can also enter ‘0’ to delete the System Administrator’s ID. SYS.

  • Page 122: Restricting Machine Operation (Department Id Management)

    Restricting Machine Operation (Department ID Management) This section describes how to restrict the operations of the machine. We first show you how to set the Department ID and password to restrict the sending and copying operations. Then we show you how to temporarily turn ON or OFF the restrictions, how to restrict the use of the telephone, and how to operate the machine with restrictions ON.
  • Page 123 If the prompt <PASSWORD> is displayed, enter the System Administrator’s password using the numeric keys press [OK]. SYSTEM SETTINGS SYSTEM SETTINGS PASSWORD 1.SYS. ADMIN. INFO Press [ ] or [ ] until <2.DEPT.ID MANAGEMNT> appears press [OK]. SYSTEM SETTINGS DEPT.ID MANAGEMNT 2.DEPT.ID MANAGEMNT Press [ ] or [ ] to display <ON>...
  • Page 124 Press [ ] or [ ] until <1. PASSWORD> appears press [OK]. DEPT.ID SETUP PASSWORD 1.PASSWORD Enter the password for the department of up to seven digits using the numeric keys press [OK]. PASSWORD DEPT.ID SETUP 1234567 2.COPY LIMITS NOTE •...
  • Page 125 Enter the maximum number of pages that can be sent by the registered department using the numeric keys press [OK]. TX LIMITS DEPT.ID SETUP 100000 4.SELECT SENDER NOTE • You can set the TX limit from 0 to 999999. • If you set the TX limit to 0, no transmission can be performed by the department. If you want to assign a sender’s name for the department, press [ ] or [ ] until <4.

  • Page 126: Turning Restrictions Off Or On

    Turning Restrictions OFF or ON Follow this procedure to turn ‘OFF’ or ‘ON’ the printing, copying and sending restrictions temporarily without changing the Department ID Management settings. Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <6.SYSTEM SETTINGS>...
  • Page 127 Press [ ] or [ ] until <3.RESTRICTIONS> appears press [OK]. DEPT.ID MANAGEMNT RESTRICTIONS 3.RESTRICTIONS 1.RESTRICT PRINTING Select the feature you want to turn ‘OFF’ or ‘ON’. To turn ‘OFF’ or ‘ON’ restricted printing: Press [ ] or [ ] until <1. RESTRICT PRINTING> appears press [OK].

  • Page 128: Restricting The Use Of The Telephone

    Restricting the Use of the Telephone This section describes how to restrict the use of the telephone. When the telephone restriction feature is turned ‘ON’, the handset and (Hook) are disabled. If you press (Hook), you will not hear a dial tone. Open all three one-touch speed dialing panels.

  • Page 129: Operating The Machine With Restrictions On

    Press (Stop) to return to the Standby mode. NOTE • To turn the restriction ‘OFF’ again, repeat this procedure from step 1, and select ‘OFF’. Operating the Machine with Restrictions ON This section describes how to operate the machine with the operation restriction features set up and turned ‘ON’.

  • Page 130: Checking And Clearing The Counter Information

    Checking and Clearing the Counter Information This section describes how to check and clear the counter information for each department. Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <6.SYSTEM SETTINGS> appears press [OK].
  • Page 131 Press [ ] or [ ] until <2.COUNT MANAGEMENT> appears press [OK]. DEPT.ID MANAGEMNT COUNT MANAGEMENT 2.COUNT MANAGEMENT 1.COUNT INFORMATION To see the counter information, press [ ] or [ ] until <1.COUNT INFORMATION> appears press [OK]. COUNT MANAGEMENT COUNT INFORMATION 1.COUNT INFORMATION 1.PRINT COUNT To check the print counter:...
  • Page 132 Press [ ] or [ ] to scroll through the Department IDs. To reset the counter, press [Data Registration] twice press [ ] or [ ] until <2.COUNT RESET> appears press [OK]. COUNT MANAGEMENT COUNT RESET 2.COUNT RESET 1.ON Press [ ] or [ ] to display <1.ON> or <2.OFF> press [OK].

  • Page 133: Using Memory Lock

    Using Memory Lock Normally, a document prints as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until you are ready to print them. Locking the machine to receive and store all documents in memory is called “Memory Lock.” You may want to turn Memory Lock ‘ON’...
  • Page 134 Press [ ] or [ ] until <7.SYSTEM SETTINGS> appears press [OK]. FAX SETTINGS SYSTEM SETTINGS 7.SYSTEM SETTINGS 1.MEMORY LOCK RX If the prompt <SYSTEM SETTINGS PASSWORD> is displayed, enter the System Administrator’s password using the numeric keys press (OK). Press [ ] or [ ] until <1.MEMORY LOCK RX>...
  • Page 135 Setting Description 2. REPORT Sets the machine to print reports. This setting affects only reports that print automatically, such as activity reports for sending and receiving, and Activity Management Reports. OUTPUT NO* No report prints while in the Memory Lock mode.

  • Page 136: Turning Memory Lock On

    Turning Memory Lock ON Follow this procedure to put the machine in the Memory Lock mode if the Memory Lock mode timer has not been set, or if you want to put the machine in the Memory Lock mode before the timer activates the Memory Lock mode.

  • Page 137: Turning Memory Lock Off And Printing Documents

    Turning Memory Lock OFF and Printing Documents Follow this procedure to turn the Memory Lock ‘OFF’ and print the documents received in memory. NOTE • If the timer is set for the Memory Lock mode, the machine enters and leaves the Memory Lock mode automatically at the specified times.
  • Page 138 4-22 Using Memory Lock...
  • Page 139 Summary of Important Settings CHAPTER This chapter contains a comprehensive list of all the settings you can perform with the PAPER SETTINGS, COMMON SETTINGS, TIMER SETTINGS, and SYSTEM SETTINGS menus. Opening the Additional Functions Menu ........5-2 Paper Settings .

  • Page 140: Opening The Additional Functions Menu

    Opening the Additional Functions Menu Follow this procedure to display the Additional Functions menu. Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until the menu you want to set or change appears press [OK] to display the next menu.

  • Page 141: Paper Settings

    Paper Settings Follow this procedure to set the paper settings. Setting Procedure Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <1.PAPER SETTINGS> appears press [OK]. ADDITIONAL FUNCTIONS PAPER SETTINGS 1.PAPER SETTINGS...

  • Page 142: Setting Items

    Setting Items Setting Description 1. MP TRAY Select whether to use the MP tray. DO NOT USE* The MP tray cannot be used. The MP tray can be used as a paper supply for fax, copy, report, and printer functions. MP PAPER SIZE Select the paper size you are loading in the MP tray.

  • Page 143: Common Settings

    Common Settings Follow this procedure to set the common settings. Setting Procedure Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <2.COMMON SETTINGS> appears press [OK]. ADDITIONAL FUNCTIONS PAPER SETTINGS 2.COMMON SETTINGS...

  • Page 144: Setting Items

    Setting Items Setting Description 1. DENSITY CONTROL Adjust the scan density from 1-7 for ‘DK’ (Dark) (3 is default), 2-8 for ‘STD’ (Standard) (5 is default), 3-9 for ‘LT’ (Light) (7 is 1. LIGHT default). 2. STANDARD 3. DARK 2. VOLUME CONTROL Adjust the volume of the machine.
  • Page 145 Setting Description 4. DISPLAY LANGUAGE Select a language for prompts, messages, menus and, printed reports. ENGLISH* FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN An asterisk (*) indicates the default setting. Common Settings...

  • Page 146: Timer Settings

    Timer Settings Follow this procedure to set the timer settings. Setting Procedure Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <5.TIMER SETTINGS> appears press [OK]. ADDITIONAL FUNCTIONS TIMER SETTINGS 5.TIMER SETTINGS...

  • Page 147: Setting Items

    Setting Items Setting Description 1. DATE/TIME SETTING Register the current date and time using 24-hour notation. (See Chapter 1, “Before You Start Using This Machine,” in the Facsimile Guide.) 2. AUTO CLEAR When the machine remains idle for a certain period of time, the display returns to the standby mode.

  • Page 148: System Settings

    System Settings Follow this procedure to set the system settings. Setting Procedure Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <6.SYSTEM SETTINGS> appears press [OK]. If the prompt <PASSWORD>...

  • Page 149: Setting Items

    Setting Items Settings Description SYSTEM SETTINGS Enter the system password protecting the system settings. PASSWORD (You do not have to do this if the system settings are not yet password protected.) (See Chapter 4, “Restricting the Use of the Machine.”) 1.
  • Page 150 4.NETWORK SETTINGS See the Sending Guide. 1. IP ADDRESS AUTO. For the FAX-L2000, the installation of the optional Network 2. IP ADDRESS Kit is necessary to access these items. 3. SUBNET MASK 4.
  • Page 151 Maintenance CHAPTER This chapter describes how to store paper, change the toner cartridge, and perform routine cleaning. Storing Recording Paper ........... . 6-2 Recommended Paper .

  • Page 152: Storing Recording Paper

    Storing Recording Paper Use only paper recommended by Canon or paper of similar quality, and store it carefully. For instructions on how to load the recording paper, see “Loading Paper into the Paper Cassettes”, on p. 1-41, and “Loading Paper into the MP Tray”, on p. 2-16.

  • Page 153: Changing The Toner Cartridge

    Changing the Toner Cartridge When the toner runs low in the toner cartridge, the following message is displayed: REPLACE CARTRIDGE NOTE • The machine may be set to continue printing or store the remainder of a document being received into memory. (See Chapter 11, “Summary of Important Settings,” in the Facsimile Guide.) •...
  • Page 154 Open the printer cover, remove the old cartridge, and discard it. WARNING • Do not incinerate the cartridge. Scattered toner powder is highly flammable. • Do not burn or throw used toner cartridges into open flames, as they may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
  • Page 155 While holding the cartridge by the ends, rock it gently five or six times to distribute the toner evenly inside the cartridge. Place the cartridge on a stable, flat, clean surface, and snap the tab on the side to detach it from the cartridge. As you steady the cartridge with one hand, remove the tape by gently pulling the plastic tab straight out with your other hand.
  • Page 156 Insert the cartridge in the direction indicated by the arrow, with the FX7 toner label on the cartridge facing up. Gently slide the cartridge into the machine until it is completely down and in a level position. CAUTION • To avoid pinching your fingers between the toner cartridge and the machine, grip the cartridge as shown below.
  • Page 157 • When you insert the toner cartridge, make sure that the plastic knob a on the side of the cartridge slides vertically into the guiding groove b on the machine. Close the printer cover. IMPORTANT • If the printer cover does not close completely, do not force it down. Remove the toner cartridge and insert it again.

  • Page 158: Storing Toner Cartridges

    Storing Toner Cartridges Follow these simple guidelines when you handle and store toner cartridges. Handling Cartridges Always place toner cartridges down with the FX7 toner label on the cartridge facing up. Handle the toner cartridge with care. IMPORTANT • Do not subject the toner cartridge to shock or vibrations. •...

  • Page 159: Periodic Cleaning

    Periodic Cleaning Follow these simple procedures to keep the machine clean and operating smoothly. Before you clean the machine, print all of the documents received and stored in memory. Cleaning the Main Unit Before you clean the machine, disconnect the power cord of the main unit from the power source.

  • Page 160: Cleaning The Transfer Guide Area

    Cleaning the Transfer Guide Area Disconnect the power cord of the main unit from the power source. Lift the document feeder tray and document output tray. Open the printer cover, and remove the toner cartridge. IMPORTANT • Store the toner cartridge in its original protective bag to avoid exposure to light. •...
  • Page 161 Using a dry, lint-free cloth, wipe any dust off the silver metal plate of the transfer guide. Transfer Guide While holding the green label, flip the transfer guide up to its full extent. Wipe the edge of the transfer guide with a soft, clean cloth, to remove toner and paper dust from both sides of the transfer guide.
  • Page 162 Wipe the silver metal strip a with a soft, clean cloth. Then, gently place the transfer guide b back into its original position. Silver Metal Strip Transfer Charging Roller IMPORTANT • To avoid the deterioration of print quality, never touch the transfer charging roller when you clean the metal strip.

  • Page 163: Cleaning The Scanning Area

    Cleaning the Scanning Area Periodically check the scanning glass, the white scanning strip, and rollers. If the underside of the ADF (Automatic Document Feeder) cover or the scanning glass is dirty, the documents you send may look dirty. Check if some streaked lines which do not exist on the original appear on the output when scanning the original using the ADF.
  • Page 164 Gently open the top unit of the ADF cover, as shown in the illustration below. Top Unit Correct Incorrect Lower Unit Lower unit is not lifted. Lower unit is lifted. CAUTION • Be sure not to open the ADF cover fully to the extent that the lower unit is lifted, as shown in the illustration on the right.
  • Page 165 Release the top unit of the ADF cover by pushing the hook inside with your finger or a pencil. Open the top unit of the ADF cover, and clean all the rollers. Use a dry cloth to wipe clean the underside of the ADF cover and to wipe up the paper dust around the rollers.
  • Page 166 Gently close the top unit of the ADF cover until you hear it lock. CAUTION • Make sure that the top unit of the ADF cover is locked into position securely before proceeding to step 6. Lift the document feeder tray, and gently open the ADF cover until it stops, grasping the document feeder tray and the ADF cover at the same time.
  • Page 167 While holding the ADF cover open with one hand, use one finger of your other hand to gently push in the black, plastic loop to separate it from the stub on the machine. Gently lift the ADF cover up to its full open position. Periodic Cleaning 6-17...
  • Page 168 Use a soft, dry cloth to wipe clean the scanning glass, the white strip above, the rollers, and the area around the scanning glass. Use a soft, dry cloth that will not scratch the scanning glass to wipe clean the underside of the ADF cover and to wipe up the paper dust around the rollers.
  • Page 169 Place the end of the black, plastic loop over the end of the stub, so that it stays in place. Close the ADF cover, and press down on it slightly until you hear it lock into place. Then, lower the document feeder tray. IMPORTANT •...

  • Page 170: Cleaning The Roller

    Cleaning the Roller If black streak appears on outputs, the fixing roller in the main unit may be dirty. In such a case, clean the roller. Load A4 size paper in the MP tray to clean the roller. IMPORTANT • Only A4 size paper can be used to clean the roller. NOTE •...
  • Page 171 Load a A4 size paper into the MP tray. Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <7.ADJUST/CLEAN> appears press [OK]. ADDITIONAL FUNCTIONS ADJUST/CLEAN 7.ADJUST/CLEAN 1.ROLLER CLEANING Press [ ] or [ ] until <1.ROLLER CLEANING>...

  • Page 172: Refilling The Stamp Ink Compartment (Optional)

    Follow this procedure to refill the stamp ink compartment if you are using the optional stamp feature. Please contact your local authorized Canon dealer when you run out of ink. Disconnect the power cord of the main unit from its power source.
  • Page 173 While holding the ADF cover open with one hand, use one finger of your other hand to gently push in the black, plastic loop to separate it from the stub on the machine. Gently lift the ADF cover up to its full open position. Refilling the Stamp Ink Compartment (Optional) 6-23...
  • Page 174 Locate the stamp pad, and apply only one drop of ink to the stamp ink compartment. CAUTION • To avoid spilling ink, apply only one drop of ink to the stamp pad. IMPORTANT • To avoid a malfunction, do not add too much ink, and make sure that the ink does not drip on any other part of the machine.
  • Page 175 Lower the ADF cover until the black, plastic loop is even with the stub on the machine. Place the end of the black, plastic loop over the end of the stub, so that it stays in place. Refilling the Stamp Ink Compartment (Optional) 6-25...
  • Page 176 Close the ADF cover, and press down on it slightly until you hear it lock into place. Then, lower the document feeder tray. IMPORTANT • Make sure that you put the black, plastic loop back in place before you close the ADF cover.
  • Page 177 Calling Your Local Authorized Canon Dealer........7-19...

  • Page 178: Clearing Document Feed Jams

    Clearing Document Feed Jams To prevent frequent paper jams during document scanning, always check the pages before you feed them into the machine. (See Chapter 3, “Sending Documents,” in the Facsimile Guide.) If a document is curled or wrinkled, make a copy of the original and scan the copy. If a paper jam occurs during scanning, the Error lamp blinks red, and the following message appears on the LCD display: CHECK DOCUMENT...
  • Page 179 Pull the document straight out to remove it. NOTE • Always open the ADF cover before you attempt to remove a jammed document. Close the ADF cover, and press down on it gently until you hear it lock into place. Clearing Document Feed Jams...

  • Page 180: Initializing The Automatic Document Feeder

    Initializing the Automatic Document Feeder If the document cannot be correctly fed into the automatic document feeder, follow the procedure below to initialize the ADF. Open all three one-touch speed dialing panels. Press [Data Registration]. Data Registration ADDITIONAL FUNCTIONS 1.PAPER SETTINGS Press [ ] or [ ] until <7.ADJUST/CLEAN>...

  • Page 181: Clearing Printer Feed Jams

    Clearing Printer Feed Jams Observe these guidelines when you are inspecting the machine for printer feed jams: • If the paper jam occurred as a result of a power failure, restore power to the main unit by reconnecting it to the power source before you follow the procedure below. •...

  • Page 182: Locating A Paper Jam

    Locating a Paper Jam A paper jam can occur in any of the following locations shown below. You should check each location for jammed paper, and remove it carefully. If a paper jam occurs in any of the areas shown below, use the table to direct you to the proper section to help you clear the jam. 3.

  • Page 183: Face-Up Tray Area

    Face-Up Tray Area Gently pull out the jammed paper. IMPORTANT • If the jammed paper cannot be easily removed, do not force it out. This happens when the trailing edge of the paper is still within the paper feed area. Follow the procedure from step 2 on p.

  • Page 184: Output Tray Area

    Output Tray Area Open the face-up tray. Hold up the face-up tray slightly a to release the lock pin b c which is located on the right side of the tray. Clearing Printer Feed Jams...
  • Page 185 NOTE • When you release the lock pin on the face-up tray, be sure to firmly hold the face-up tray and lower it down slowly. Remove the jammed paper. If you can see the edge of the paper: Gently remove the jammed paper. Clearing Printer Feed Jams...
  • Page 186 If you cannot see the edge of the paper: Pull the paper up using both hands. After the paper’s edge has rolled out, pull the paper forward carefully. IMPORTANT • If you cannot see the paper, check the imaging area. (See “Imaging Area”, on p. 7-11.) •...

  • Page 187: Imaging Area

    Close the face-up tray. The hooks automatically catch the lock pins. Imaging Area Lift the document feeder tray and document output tray. Open the printer cover, and remove the toner cartridge. Clearing Printer Feed Jams 7-11...
  • Page 188 IMPORTANT • Store the toner cartridge in its original protective bag to avoid exposure to light. • Be sure to open the printer cover to its full extent. If you see the edge of the jammed paper in the imaging area, remove the paper by pulling it slowly.

  • Page 189: Mp Tray Area

    MP Tray Area If a paper jam occurs in the MP tray area, follow the procedure for clearing the paper jam in the Imaging area. For details on clearing a paper jam in the Imaging area, see “Imaging Area”, on p.

  • Page 190: Paper Cassettes Area

    Paper Cassettes Area Remove the paper cassette. If you can see the edge of the paper: Locate the jammed paper inside the main unit, and gently pull it out. NOTE • If the paper does not come out easily, or you cannot grasp the edge of the paper easily, do not force it out.
  • Page 191 While holding the green label, flip the transfer guide up a, and slowly pull the paper out from below b. Green Label Transfer Guide Transfer Charging Roller CAUTION • The toner fixing unit and its surroundings inside the machine may become hot during use.

  • Page 192: Duplexer Area

    Duplexer Area Remove the upper paper cassette. Pull the green lever on the left front of the machine to open the bottom of the duplexer. Green Lever 7-16 Clearing Printer Feed Jams...
  • Page 193 Reach in and pull out the jammed paper from the duplexer area. Duplexer Push the bottom of the duplexer back up until it clicks into place. Duplexer Clearing Printer Feed Jams 7-17...
  • Page 194 Reinsert the paper cassette into the machine. NOTE • To reset the printer and continue printing, open the printer cover all the way and close it. If the Error lamp does not stop blinking, there is still jammed paper inside the machine. Check the other areas of the machine to clear all paper jams.

  • Page 195: Service Call Message

    12 hours. Calling Your Local Authorized Canon Dealer If service call messages appear on the LCD display, follow the procedure described below to solve the problem.
  • Page 196 If the problem persists, disconnect the power cord again, and contact your local authorized Canon dealer. NOTE • When consulting your local authorized Canon dealer, check the following: - Model name - Problem and status of the machine - Error code on the LCD display...

  • Page 197: Error Code Table (Listed By Number)

    Error Code Table (Listed by Number) Errors in reports are recorded as numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.
  • Page 198 ##0322 to ##0330 Cause A fatal error has occurred. Remedy Contact your local authorized Canon dealer where you purchased your Canon product for assistance. 7-22 Error Code Table (Listed by Number)

  • Page 199: List Of Lcd Display Messages (Alphabetical List)

    UPS (Uninterruptable Power Supply), disconnect the power cord, and plug into an AC outlet. If the message remains on the LCD display and the machine does not return to the Standby mode, call your local authorized Canon dealer. CHECK PRINTER COVER Cause The printer cover is not closed completely.
  • Page 200 ENTER DEPT. ID Cause Department ID restriction has been set. Remedy You have to enter the Department ID and password (if set) in order to operate the machine. HANG UP PHONE Cause The transaction has completed, but the handset is not sitting completely on its cradle.
  • Page 201 REC. PAPER JAM Cause Paper has jammed in a paper cassette or inside the printer. Remedy Clear the paper jam. (See “Clearing Printer Feed Jams”, on p. 7-5.) REPLACE CARTRIDGE Cause The toner cartridge has run out of toner. Remedy Replace the toner cartridge.

  • Page 202: When Trouble Occurs

    When Trouble Occurs If an error occurs during operating the machine, or there is an abnormality in the machine, check the following points. Copying Documents You cannot copy. Cause The toner cartridge is out of toner. Remedy Check the toner cartridge, and if you find it empty, replace it with a new one. (See “Changing the Toner Cartridge”, on p.
  • Page 203 Appendix CHAPTER This chapter describes the specifications of the machine and includes the index. Specifications ............. 8-2 General .

  • Page 204: Specifications

    Specifications Specifications are subject to change without notice for product improvement or future release. General Item Specification Sheet Size Max. width 279 mm Min. width 148 mm ADF (Automatic 50 sheets of letter or A4 pages Document Feeder) 20 sheets of legal or 11" x 17" pages Capacity 20 sheets of B4 pages Effective Scanning Image...

  • Page 205: Power

    The smaller data size requires less transmission time, thereby saving you time and money. *3 Approximately 3 seconds per page is the fax transmission time based on Canon FAX Standard Chart No.1, (JBIG or Standard Mode) at 33.6 Kbps modem speed.

  • Page 206: Weight

    Weight Item Specification FAX-L2000 Approximately 24 kg FAX-L2000IP Approximately 25 kg Dimensions Item Specification FAX-L2000/L2000IP Without Handset 499 mm (W) x 499 mm (D) x 459 mm (H) With Handset 569 mm (W) x 499 mm (D) x 459 mm (H)

  • Page 207: Printing Area

    Printing Area Note that the machine cannot print completely from one edge of the paper to the other. There is a margin around the paper, and the size of the margin differs slightly with the paper size. 5 mm max. A4 9.9 mm max.

  • Page 208: Index

    Index Direct TX ............2-3 Directory............2-4 DISPLAY LANGUAGE........5-7 ADF (Automatic Document Feeder) tray ..1-27 document extension tray....... 1-27 assembling the machine ....... 1-36 document feed jams........7-2 Auto Clear Function ........2-33 document feeder tray ......1-23, 1-27 Auto Clear Setting.........
  • Page 209 general precautions ........1-15 main features ..........1-3 main unit assembling..........1-36 front view ........... 1-26 lifting ............1-18 parts............1-26 rear view ............ 1-28 handset (optional) ........ 1-27, 1-29 Memory Lock ..........4-17 connecting ..........1-47 setting ............4-17 handset cradle ..........
  • Page 210 printer feed jams ..........7-5 face-up tray area.......... 7-7 output tray area..........7-8 OK..............2-3 printer operation panel ........2-3 one-touch speed dialing keys ......2-3 printing area ............ 8-5 one-touch speed dialing panels ...... 2-3 operation buttons ..........2-2 operation panel ..........
  • Page 211 specifications ..........8-2 Stamp (optional) ..........2-6 refilling the stamp ink compartment... 6-22 stamp pad ............. 6-24 Standby mode........1-52, 2-9 Start ..............2-3 Stop ..............2-3 Subaddress............. 2-6 SUPPLY REC. PAPER......... 1-52 system administration setting ID and password ......4-2 system setting password ........
  • Page 212 8-10 Index...

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