Page 1
StarBoardLink EZ User’s Guide How to Request a User's Guide When requesting a separate copy of this User's Guide, specify SBLE-ML110201. Read this User's Guide and carefully retain it for future reference. Before using this product, carefully read and fully understand the safety instructions. Store this User's Guide nearby for ease of reference.
Page 2
Also, the company makes no warranty as to the product's suitability, merchantability or fitness for a particular intended use. All products of Hitachi Solutions, Ltd. described in this User's Guide are presently for sale or are site-licensed. Users who purchased the aforesaid product(s) will bear the costs of all required services, repairs,...
Page 3
Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Other trademarks and product names are trademarks and/or registered trademarks of their respective holders Manual Creation Dates February 2011 first edition All Right Reserved, Copyright(c) 2011, Hitachi Solutions, Ltd. English...
Page 4
StarBoardLink EZ Introduction Thank you very much for purchasing Hitachi Solutions’s StarBoardLink EZ (henceforth referred to as "StarBoard"). This User's Guide has been created for people who already have a working knowledge of personal computers (henceforth referred to as "PC").
Page 5
StarBoardLink EZ Safe Handling Safe Handling Markings and Symbols Various markings and symbols are used in this User's Guide and on this product, to ensure the safe and correct use of this product and to prevent personal injury and property damage. These symbols and their meanings are as explained below.
Page 6
StarBoardLink EZ Safe Handling Safe Precautions Required Precautions (1) Precautions Regarding Operation WARNINGS Do not make modifications. Do not make any adjustments, repairs, or modifications not given in this User's Guide as doing so may lead to personal injury or damage to the product.
Page 7
StarBoardLink EZ Safe Handling (2) Dealing with Trouble CAUTIONS What to do in case of emission of smoke, strange odor, or strange noise If an abnormal condition such as emission of smoke, strange odor, or strange noise happens to occur for some reason, immediately disconnect the product's USB cable from the PC.
Page 8
StarBoardLink EZ Safe Handling NOTICE Disconnect the USB cable during extended periods of non-use. For safety reasons, disconnect the USB cable if the product is not going to be used for an extended period of time. Failure to comply may result in malfunction.
Page 9
StarBoardLink EZ Safe Handling (5) Precautions Regarding Setup Environment WARNINGS Do not place in a location with flammable or corrosive gas. Placing this product in a location where there is flammable or corrosive gas may result in fire or damage to this product.
Page 10
StarBoardLink EZ Safe Handling NOTICE Do not use this product in locations subject to high temperature or high humidity. This product's usage environment conditions: Temperature: 5°C – 35°C Humidity: 20%RH – 80%RH (no condensation) Do not set up in locations subject to vibration and/or shock of impact.
Page 11
StarBoardLink EZ Safe Handling Careful thought was given to the cautions on this device and in this User's Guide. However, unanticipated circumstances might occur. When operating this product, users themselves must exercise caution as well as follow instructions. WARNINGS Warnings Contents Page(s) Install this product on a vertical surface.
Page 12
StarBoardLink EZ Safe Handling NOTICE Notice Contents Page(s) - Select a level and stable position. - Do not set it up near equipment that might generate electromagnetic waves or radio frequencies, such as radio transmitters, televisions, copying machines or P.2-1 air conditioners.
Contents StarBoardLink EZ Contents 1. Introduction........................1-1 1.1 Preparations ........................... 1-1 1.1.1 Product Outline ....................1-1 1.1.2 Features ....................... 1-1 1.2 Parts Check ..........................1-2 1.2.1 StarBoard ......................1-2 1.2.2 Stylus Pen (option)....................1-3 1.2.3 Electronic Pen (option)..................1-3 1.3 Role of Each Part ........................1-4 1.3.1 StarBoard ......................
Page 14
Contents StarBoardLink EZ 4. Appendix ........................4-1 4.1 Troubleshooting ........................4-1 4.2 Regularly Auto Sensor Adjustment (For Windows)............4-4 4.2.1 Sensor Auto Adjustment Procedure..............4-4 4.3 Adjusting the Height of the Digitizer..................4-6 4.4 System Specifications ......................4-7 4.5 Proper Care and Cleaning ...................... 4-8 4.6 Replaceable Parts........................
First-time users of StarBoard should read through this chapter. 1.1.1 Product Outline In order to use the StarBoardLink EZ, a digitizer and reflective bars are installed on an existing whiteboard or flat wall surface. After setting up the provided software on a PC that is connected to a projector, you can use your finger to operate the projected PC screen, or import characters or images drawn on the projection area in real time to the PC.
StarBoardLink EZ Introduction 1.2.2 Stylus Pen (option) [1] Parts Name Stylus pen 1.2.3 Electronic Pen (option) [1] Parts Name Electronic pen AAA alkaline battery Spare pen tip English...
Lit orange: Error has occurred (3) Projection area/Input area Characters or images drawn in this area are imported into the PC. When using the StarBoardLink EZ, make sure that the image projected from the projector is kept within this area. English...
StarBoardLink EZ Introduction 1.3.2 Electronic Pen (option) (1) Battery cover Open the cover when inserting or replacing the battery. Refer to page 3-6 in this User's Guide for details. (2) Side buttons Mouse Operations assigned to these buttons.Refer to page 3-8 in this User's Guide for details.
StarBoardLink EZ Assembly and Setup 2. Assembly and Setup Be sure to follow the precautions below when installing the StarBoard. Important Use on a flat surface. This product is designed so that stable input is achieved when used on a flat surface.
For the next steps in the device installation, follow the instructions in the installation wizard. The StarBoard will be available for use when the wizard procedures are completed. If you have moved the StarBoardLink EZ to a different installation location, run the "StarBoardLink EZ Setup Wizard" again.
StarBoardLink EZ Assembly and Setup 2.3 Installing the Devices (When the installation wizard is not used) If this product is being used in an environment in which the installation wizard cannot be used, refer to the procedure below to install the devices.
StarBoardLink EZ Assembly and Setup 2.3.2 Projection from the Projector Project the computer screen using the projector. To install the StarBoard, ensure the following clearance is maintained around the projection area. However, the StarBoard detectable sizes are as shown below.
Page 24
StarBoardLink EZ Assembly and Setup ・Installing to walls where magnets cannot be used. (1) Align the center of the plate with the center of the projection area, 12cm (5 inches) above the projection area, and install so it is parallel with the edge of the projection area.
StarBoardLink EZ Assembly and Setup (2) Align the digitizer with the outer shape of the plate, and attach it to the plate. Digitizer Plate Projection Area 2.3.4 Installing the Reflective Bars (1) If the reflective bars are to be installed onto a wall where the magnets cannot be used, before installation attach 2 pieces of the provided double-sided tape onto each reflective bar.
Page 26
StarBoardLink EZ Assembly and Setup (2) Adjust the length of the reflective bars so that the projection area is surrounded. Attach so that the silver surface of the reflective bars is facing inwards, and so there are no gaps (when installing with double-sided tape, remove the separating paper immediately before installation).
Page 27
StarBoardLink EZ Assembly and Setup Connecting Method for Reflective Bars Connect reflective bars together as shown in the diagram below. *Gaps between reflective bars may cause malfunctions during operation. Fixing Screws When installing onto a wall where magnets cannot be used, after installing with the double-sided tape, fix the reflective bars in place with screws to prevent them from falling.
Page 28
StarBoardLink EZ Assembly and Setup CAUTIONS Be careful when handling the corner clips. The corner clips may spring off and cause an injury when being installed or uninstalled. Fixing Reflective Bar Corners To prevent gaps from occurring between reflective bars, we recommend using corner clips after installing the reflective bars.
StarBoardLink EZ Assembly and Setup 2.3.5 Connecting the USB Cable (1) Prepare the cable holder used to fix the USB cable in place. When installing onto a wall etc. where magnets cannot be used, attach double-sided tape to the back of the cable holder before starting installation.
Manual Startup In order to manually run the sensor adjustment wizard, open "My Computer" and execute "LsCamWiz.exe" located under "C Drive" (*) → "Program Files" → "Hitachi Software Engineering" → "FX-DUODriver". This folder path may be changed since it depends on your Windows installation.
Page 31
StarBoardLink EZ Assembly and Setup [2] "Camera Adjustment Wizard Start" window appears. Press "All Adjust." [3] Press “Finish” This completes sensor adjustment. After making adjustments, check that input can be performed normally. English 2-12...
StarBoardLink EZ Assembly and Setup 2.3.6.2 Sensor Adjustment Procedure (Mac version) [1] Press the "OK" button on the "LSaDrv Touch Sensor Error" dialog box displayed on the Mac screen. [2] Start the sensor adjustment wizard. Start "Go" → "Applications" → "StarBoard" → "Lsadrv" folder → "LsCamWiz."...
Page 33
StarBoardLink EZ Assembly and Setup [4] Wait a while. If the "LsCamWiz ERROR" message does not appear, sensor adjustment was successful. If an error such as the following appears, click the "OK" button and then perform adjustment again while referring to Section 2.3.6. If adjustment is still not successful, the StarBoard unit may be defective.
StarBoardLink EZ Assembly and Setup 2.3.7 Positioning Alignment Select "MENU" on the StarBoard Software toolbar → "Settings" →"StarBoard" → "Calibrate" → "OK". and then perform position alignment. English 2-15...
StarBoardLink EZ How to use 3. How to Use 3.1 How to Use Touch Mode This section gives a basic description of how to use the board in touch mode. 3.1.1 Character Input To input characters, use your finger or the stylus pen (sold separately).
StarBoardLink EZ How to use - Using the stylus pen and Electronic pen Use the pen on the projection area with your body kept sufficiently away, so that your palm and elbow do not touch the projection area. If your hand or elbow touches the projection area, or you are within 1cm of the projection area it might cause an incorrect operation.
Page 37
StarBoardLink EZ How to use CAUTION Do no strike the whiteboard or wall forcefully with the stylus pen, bend it, or apply an excessive load to it. Failure to comply may result in damage to the stylus pen or personal injury.
StarBoardLink EZ How to use 3.2 Electronic Pen Input and Finger Input You can select the following input methods for use with StarBoardLink EZ. Input Method Input Condition When the projection area is touched with the electronic pen, input switches to electronic pen input.
StarBoardLink EZ How to use [2] Select the input method you want to use from "Input method", and press the "OK" button. 3.2.2 Switching Input Methods (Mac) [1] Launch "Go" → "Applications" " " " " " " → StarBoard →...
StarBoardLink EZ How to use 3.3 How to User the Electronic Pen This section gives a basic description of how to use the electronic pen (option). 3.3.1 Inserting the Battery Perform the preparations for using the electronic pen. CAUTION Be sure to install batteries correctly.
StarBoardLink EZ How to use 3.3.2 Using the Electronic Pen To use the electronic pen to draw characters or images, place the tip of the electronic pen on the projection area and then move the pen. When you release the tip of the electronic pen from the projection area, the writing is complete.
StarBoardLink EZ How to use 3.3.3 Basic Operations of the Electronic Pen In the default settings of the electronic pen, the pen tip button is set to the left button of the mouse in Windows and the main button click in Mac. You can use the pen tip button to perform the following mouse operations while Windows or Mac is running.
(5) Select "Start" → "All Programs" → "StarBoard Software", or double-click the StarBoard icon on the desktop. If the "No connection" icon in below appears on the Tasktray, it means that the StarBoardLink EZ is not connected. Make sure that the StarBoardLink EZ and the PC are properly connected. Connected No Connection If the StarBoard is properly connected, the icon changes to "Connected"...
(6) Select "MENU" on the StarBoard Software toolbar → "Settings" → "StarBoard" → "Check Connection," and then check the connection. If the "StarBoard is not connected" message appears, StarBoard Software has not detected the StarBoardLink EZ. Check whether the StarBoardLink EZ and PC are connected properly. Connected No Connection If they are connected properly, the "StarBoard is connected"...
Page 45
StarBoard Software toolbar → "Settings" → "StarBoard" → "Calibrate," and then perform position alignment. Important Run the “StarBoardLink EZ Setup Wizard” when operated for the first time, and whenever the board is moved. Not doing so may cause operation errors.
StarBoardLink EZ Appendix 4. Appendix 4.1 Troubleshooting Before assuming the product is broken, be sure to check adjustments, proper handling procedures, the possibility of faulty cable connections, etc. Recognition-Related Problems Problem What to check What to do Is the USB cable Connect the USB cable to the PC.
Page 47
StarBoardLink EZ Appendix Recognition-Related Problems Problem What to check What to do Is a high-speed USB Be sure to connect the StarBoard and Touch Sensor Error device connected to the any high-speed USB devices to (Insufficient USB USB host controller used separate USB host controllers.
Page 48
StarBoardLink EZ Appendix Input-Related Problems Problem What to check What to do The electronic pen does not This may be due to faulty Remove batteries from work. contact of electronic pen electronic pen and re-install them. batteries. Replace the batteries.
StarBoardLink EZ Appendix 4.2 Regularly Auto Sensor Adjustment (For Windows) While using StarBoard, auto sensor adjustment will execute regularly. To use StarBoard comfortably this function is recommended to use. You cannot use this Adjustment for Mac. NOTICE Using infrared and compact cameras, this product captures the image (shadow) of a pen or finger and detects the corresponding coordinate position.
Page 50
StarBoardLink EZ Appendix [2] Sensor adjusting screen will be displayed during auto adjustment. Do not touch the board surface until auto adjustment completed. [3] Following window will be displayed when sensor auto adjustment finished. Press “OK”. This is all of auto sensor adjustment.
StarBoardLink EZ Appendix 4.3 Adjusting the Height of the Digitizer If setup is not completed correctly after following the procedures in "2. Assembly and Setup", adjust the height of the digitizer. Before adjusting the height Check the details of the precautions on pages 2-1 to 2-14, and also check that the devices have been installed correctly.
StarBoardLink EZ Appendix 4.5 Proper Care and Cleaning Clean the StarBoard periodically so that you may use it for a long time to come. (1) Digitizer Cleaning ・When cleaning the digitizer, use a soft cloth dampened with a diluted neutral cleansing agent that does not contain a polishing compound.
StarBoardLink EZ Appendix 4.7 Product Warranty Policy 1. During the free warranty service period, if a malfunction occurs during normal use, the malfunction will be corrected without charge, according to the provisions of the warranty. Furthermore, if the customer registration card accompanying the warranty is not returned to our company, the customer information will not be registered;...
Page 55
StarBoardLink EZ Appendix (8) In the event of a malfunction in this product caused by the connection to this product of equipment other than the equipment specified by our company. (9) In the event that there is no abnormality in this product, but a defect in a part other than this product was detected or remedied.