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Quick Links
You can use the lights on the front panel of your D-Link DI-624 router to help diagnose home
networking connectivity problems. Follow the steps below to diagnose and test the possible solutions
for any connectivity problems you are experiencing.
Note: You might want to print these directions to make the troubleshooting process easier.
1. Is the Power light illuminated?
•
Light is green: The D-Link router power is on. Go to Step 2.
•
Light is not solid green:
2. Is the WAN light illuminated?
•
Light is green: The connection between the router and Verizon Online is established.
Go to Step 3.
•
Light is off:
3. If the D-Link router is connected to your computer using an Ethernet cable, are any Local
Network lights illuminated (E1, E2, E3, or E4)?
•
Light for the port where a cable is connected is green: The Ethernet connection
between the router and your computer is established. Go to Step 4.
•
Light for the port where a cable is connected is off:
the D-Link router and your computer.
4. If your computer uses a wireless network adapter to connect to the network, is the WLAN
light illuminated?
•
Light is green: The wireless connection between the router and your computer is
established. Go to Step 5.
•
Light is off:
5. Reboot your computer by turning it off, waiting for 45 seconds, and then turning it back on.
Re-check your router lights.
6. Disconnect all networked computers and restart the computer connected to the router.
Reconnect the other computers one-by-one to isolate the problem.
D-Link DI-624 Troubleshooting
D-Link DI-624 Troubleshooting
D-Link Wireless Router
The router isn't getting power.
The link between the router and Verizon Online is not connected.
No link is established between the D-Link router and your computer.
No link is established between
1
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Related Manuals for D-Link DI-624
Summary of Contents for D-Link DI-624
- Page 1 D-Link DI-624 Troubleshooting You can use the lights on the front panel of your D-Link DI-624 router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing.
- Page 2 Verizon Online The power light on my D-Link router is not illuminated The power light on your D-Link router should be illuminated after you connect the power plug from the A/C outlet to your router. 1. Check the connection between the power adaptor and the receptor on the back panel of the router.
- Page 3 The WAN light on your router should be illuminated after you plug the Ethernet cable from the wall jack into your D-Link router. If the WAN light is not lit solid green: 1. Verify that the Ethernet cable connection to the wall outlet is secure.
- Page 4 The LAN 1 port light on your router should be illuminated after you plug the Ethernet cable from the D-Link router to the Network Interface Card on your computer. If the LAN light is not lit solid green: 1. Check the Ethernet cable that is plugged securely into your wall outlet.
- Page 5 If the WLAN light is not illuminated, the wireless connection between the router and your computer has been lost. 1. Your computer is out-of-range of the router. The D-Link router has a range of up to 300 feet, but this is affected by the number and density of walls that the RF signal passes through.