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IBM TotalStorage 3590 Operator's Manual
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IBM TotalStorage 3590 Operator's Manual

IBM TotalStorage 3590 Operator's Manual

Enterprise tape system
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TotalStorage Enterprise Tape System 3590
Operator Guide
GA32-0330-13

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Summary of Contents for IBM TotalStorage 3590

  • Page 1 ® TotalStorage Enterprise Tape System 3590 Operator Guide GA32-0330-13...
  • Page 3 ® TotalStorage Enterprise Tape System 3590 Operator Guide GA32-0330-13...
  • Page 4 If you have comments or suggestions to improve this book see “Do You Have Comments or Suggestions?” on page xiii. When you send information to IBM, you grant IBM a non-exclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 5: Table Of Contents

    HP Publications. SUN Publications . Other Publication . Online Access . IBM Storage Media support. IBM 3590 Tape Subsystem Support . Non-IBM Support . Do You Have Comments or Suggestions? . Summary of Changes . Fourteenth Edition . Thirteenth Edition .
  • Page 6 ACF Recovery Procedure. Attention Indicator LED Flashes . Attention Indicator LEDs On Continuously (Not Flashing) . Chapter 7. 3590 High Performance Cartridge Tape and Extended High Performance Cartridge Tape . Tape Handling and Storage Advantages. Chapter 8. Cartridge Care and Handling .

  • Page 7: Figures

    Microcode Level Menu Confirmation Menu Confirm Mode Change-Proceed Menu 3590 ACF and Magazine . © Copyright IBM Corp. 1995, 2001 Left View of the 3590 Magazine Cartridge Positions . Inserting and Removing the magazine . 12 from the ACF. . 13 Bottom View of a Cleaning Cartridge Cleaning the Tape Cartridge .
  • Page 8 3590 Operator Guide...

  • Page 9: Safety

    © Copyright IBM Corp. 1995, 2001 CAUTION: v Products weighing between 18 kg (39.7 lb) and 32 kg (70.5 lb) require 2 or more persons for safe handling.
  • Page 10 3590 Operator Guide...

  • Page 11: Preface

    IBM 3591 Model A01 Tape Control Unit Introduction, Planning, and User’s Guide, GA32-0358 v IBM TotalStorage Enterprise Tape Drive 3590 Models B11, B1A, E11, and E1A Maintenance Information, SA37-0301 v IBM TotalStorage Enterprise Tape Controller 3590 Model A60 Maintenance Information, SA37-0421 v IBM General Information Installation Manual—Physical Planning, GC22-7072...

  • Page 12: Rs/6000 ® Publications

    ® System Overview Parallel Enterprise Server — Generation 6, GA22-1030 IBM Fibre Channel Fabric Publications v Fibre Channel Storage Hub IBM 2103 Model H07 Installation, Service, and User’s Guide, SC26-7289 v IBM 2109 S08 Switch User’s Guide, SC26-7349 v IBM 2109 S08 Switch Service Guide, SC26-7350 v IBM 2109 S16 Switch User’s Guide, SC26-7351...

  • Page 13: Ibm Ficon Publications

    FICON (FCV Mode) Planning Guide, SG24-5445 (available at www.redbooks.ibm.com) Related Software Publications For information regarding software related to the IBM 3590 Tape Subsystem, refer to: v IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers Installation and User’s Guide, GC35-0154 v IBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430...

  • Page 14: Hp Publications

    This URL provides access to current regional and country-specific IBM telephone numbers. v http://www.storage.ibm.com/media/how_buy.html IBM 3590 Tape Subsystem Support The following URLs provide you access to current information related to 3590 Tape Subsystems. Device Driver support You can download this software.

  • Page 15: Non-Ibm Support

    McDATA Switch Lists the IBM McDATA Enterprise Fibre Channel Director. v http://www.storage.ibm.com/ibmsan/director1.htm FICON Lists updated information FICON. v http://www.storage.ibm.com/hardsoft/tape/3590/ficon.html Open Systems support This site describes hardware and software for Midrange and Open Systems Connectivity for IBM TotalStorage 3590. v http://www.storage.ibm.com/hardsoft/tape/3590/3590opn.html...
  • Page 16 When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. 3590 Operator Guide...

  • Page 17: Summary Of Changes

    3590 IBM TotalStorage Enterprise Tape Controller Model A60. The Fibre Channel drive attachment provides for up to 12 Fibre attached E1x drives or up to eight SCSI attached drives to an IBM TotalStorage Enterprise Tape Controller Model A60. It also provides information on new SCSI multi-frame attachment for the IBM TotalStorage Enterprise Tape Controller Model A60 to A14, C10, and stand-alone rack environments.

  • Page 18: Tenth Edition

    Also, the physical specifications of the 3590 Model A60 control unit is changed from 10 EIA units to 8 EIA units. This modification allows up to four 3590 Model B11 or B1A tape drives to be installed with a Model A60 control unit in a standard 19 inch rack.

  • Page 19: Fifth Edition

    Refer to the IBM TotalStorage Enterprise Tape System 3590 Introduction and Planning Guide for a summary of Models E1A and E11 attachments. The IBM TotalStorage Enterprise Tape System 3590 Introduction and Planning Guide...
  • Page 20 3590 Operator Guide...

  • Page 21: Chapter 1. Introduction

    The IBM 3590 has the following functions: v The 3590 creates tapes for archival files. v The 3590 backs up and restores systems in case of system or disk storage problems. v The 3590 stores high-speed, high-capacity sequential application data sets.
  • Page 22 SCSI Ultra/wide instantaneous data rate is up to 40MB per second. For ESCON, the channel-instantaneous rate is 17 MB per second, and for FICON it is 100MB per second. For more information about the following topics, see the IBM TotalStorage Enterprise Tape System 3590 Introduction and Planning Guide. v Model Attachment...

  • Page 23: Chapter 2. A14, C10, And C14 Control Unit Operator Panel

    The operator panel, shown in Figure 1, provides a means for the customer to either power on or power off the 3590 A00, A50, or A60 Subsystem. In addition, it provides power status feedback, whether or not errors are present on the A00, A50, or A60 control unit.
  • Page 24 On means that the LED is not flashing. Note: There are two Controller Status LEDs on a 3590 A50 or dual controller configuration. The upper-status LED represents CU 1, and the lower status LED represents CU 0.

  • Page 25: Chapter 3. Drive Operator Panel And Controls

    X'00', are displayed as blanks. All lowercase alphabetic characters are converted to uppercase. Several languages are available on the 3590. Regardless of country, the fonts and translations for all of these languages are included in each microcode release. Selection of the desired language is through the operator panel. To change languages, the operator selects the desired language from the “Change...
  • Page 26 When the panel is in the service position, the service representative can use two additional push buttons (Reset and Change Mode). To put the panel in the service position and expose the two buttons, the service representative releases two finger latches on the back of the panel. 3590 Operator Guide...
  • Page 27 Figure 2. Operator Panel From left to right in Figure 2, the push buttons and the indicator are as follows: Reset 1 A push button that allows the service representative to perform a device power-on reset. Note: It is recommended that all SCSI ports be taken offline before resetting the drive.
  • Page 28 An indicator LED that switches on for 10 to 20 seconds during a normal power-on or a power-on reset. If no fault is detected, the LED switches off. If the LED remains on, the 3590 requires service. 3590 Operator Guide...

  • Page 29: Options And Status Screen 9

    Non-Extended High Performance Cartridge / older microcode Non-Extended High Performance Cartridge / newer microcode ACF Non-Extended High Performance Cartridge / newer microcode non-ACF Extended High Performance Cartridge Extended High Performance Cartridge non-ACF 3590 Base ULTRA 3590E ULTRA 3590E B11-U B1A-U B11-X B11UX...
  • Page 30 Area ACF Mode 1 Drive Type 2 Drive and ACF Status 3 3590 Operator Guide Description Displays as manual, automatic, system, accumulate, or random when the ACF is installed. When the operator changes modes, any current ACF operation (cartridges in transit) are completed before the request is granted.
  • Page 31 Table 3. Options and Status (continued) Area Messages: v Area 4 and 5 is a dual-use area that can be used for prompts and messages. – SCSI messages include: PORT0 ADDR=n ONLINE or OFFLINE . PORT1 ADDR=n ONLINE or OFFLINE . (‘n’ can be in the range 0–F.) For SCSI port 0 or 1 (PORT0 or PORT1), the last assigned SCSI address (ADDR=n) is listed with each port’s online or offline status...
  • Page 32 Note: The 3590 tape drives that are capable to receive the Extended High Performance Cartridge Tape are labeled 2x on the back of drive chassis. For B Model drives, the 2x label is placed below the serial number label. For Ultra and E Model drives, the 2x label is located below the respective Ultra and E labels which, in turn, are located below the serial number label.

  • Page 33: Fiducials

    It is recommended that all SCSI ports be taken offline before powering off the drive. See “Services Menu” on page 33. Indicators and Icons This section describes the indicators on the 3590. Chapter 3. Drive Operator Panel and Controls...

  • Page 34: Processor Check Indicator

    The file-protected icon (logical) is a read only symbol that is displayed when the 3590 receives the Mode Select command from a host program that sets the volume to a logically write-protected state. Both Write Once Read Many (WORM) and Persistent Write Protect status leave a volume logically write-protected on subsequent loads.

  • Page 35: Dump Icon

    The dump icon appears when a trace is available and remains on the screen to indicate that the 3590 stores the trace data. The icon remains on the screen until the 3590 power is turned off, a dump is read over a SCSI port, or the dump is written to a tape.

  • Page 36: Intervention Messages

    (volser) 123567. In this example, M means mount and S means scratch. Figure 6. Intervention and Device Activity Messages Table 4 describes messages that can be displayed for the 3590. Table 4. Intervention and Device Activity Messages Message...

  • Page 37: Intervention And Device Activity

    Table 4. Intervention and Device Activity Messages (continued) Message These messages indicate error conditions that operators can resolve, such as Attention Lock magazine. See Table 5 on page 24. Mvolser The M prompts the operator to mount volser in the priority cell. This message prefixed with an asterisk (*) prompts the operator to put a *CLEAN cleaning cartridge in the priority cell.

  • Page 38: Error Message Example

    FID3 Messages A FID3 message indicates that the drive is in a degraded state. The drive is usable, but is in a more available state than for a FID2 type of fault. 3590 Operator Guide...

  • Page 39: Message Priority And Display Rules

    v FID4 Messages A FID4 message indicates that some service circuitry failed. For example, FID4 E4 could indicate that a parity-check circuit failed. Message Priority and Display Rules This section describes message priorities and their creation, deletion, display, and storage. Message Action Term Definitions This description defines the following message action terms: Display...
  • Page 40 Mount message. If a Mount message is received while an earlier Mount message exists, the second Mount message replaces the earlier one. This command also deletes any General messages and deletes the mount portion of previous Demount/Mount messages. 3590 Operator Guide...
  • Page 41 v Stored: A Mount message is stored when a cartridge is unloading and a Demount message is displayed. v Displayed: A stored Mount message is displayed when the previous Demount message is deleted. Previous Demount messages are deleted when the accessor removes a cartridge from the loader. v Deletion: The device removes a Mount message from the display when it initiates a cartridge load.
  • Page 42 It can grow to a 4- or 5-part message if a Clean message is also displayed. This situation happens when 2-part mount messages, 2-part demount messages, or combined demount/mount messages are followed by a 2-part General message. 3590 Operator Guide...

  • Page 43: Fid And Attn Supplemental Messages

    FID 2: v Creation: A FID 2 message is created when the device microcode detects a permanent failure of a serious nature that puts the device in a degraded state. The drive can still be used, but it is in a less available state. If a subsequent FID 2 message is generated, it replaces any earlier FID 2 messages.
  • Page 44 CLEAN REQUIRED CALL FOR SERVICE CLEAR PICKER PATH ERP RELOAD FAILURE EXTRA CARTRIDGE 3590 Operator Guide Operator Response Service representative intervention required. Service representative intervention required. Operator intervention required. Ensure cartridge is in ACF import position. For more information, see “Cartridge Magazine Positions”...
  • Page 45 Operator action required. An invalid media type is detected. The invalid media must be replaced with either a 3590 High Performance Cartridge Tape or a 3590 INVALID CARTRIDGE Extended High Performance Cartridge Tape. An Extended High Performance Cartridge Tape will cause an invalid cartridge message if it is loaded into a drive that is not Extended High Performance Cartridge Tape capable.
  • Page 46 Ensure that the cartridge is not damaged or broken and that the MOVE ERROR cartridge is a 3590 cartridge. See “Damaged Cartridges” on page 87. An error occurred in the ACF. Check the message display and report any FID codes to your service representative.
  • Page 47 Table 5. Operator Messages (continued) Message Operator action required: The tape subsystem does not detect a magazine in the ACF. If a magazine is installed in the ACF, clear the condition by removing and then replacing the magazine in the ACF. Try another or a different NO MAGAZINE magazine.

  • Page 48: Operator Panel Menus

    1. Ensure that the cartridge is not broken and the leader block is intact. See “Damaged Cartridges” on page 87 and “Leader Block Replacement” on page 90. 2. Ensure that the cartridge is a 3590 compatible-type cartridge. Also, check the location of the tape and the leader block. Operator action required: Remove and replace the magazine.

  • Page 49: Example Of Selectable Options

    Figure 8. Example of Selectable Options If you move the cursor ( ) to 1 and press Enter, the selection responds with the normal font 2 momentarily. It then returns to the lighter font. The 3590 will not perform any action.

  • Page 50: Operator Flow Chart

    Operator Flow Chart Figure 9 shows the operator menus with panel functions. Figure 9. Operator Menus 3590 Operator Guide...

  • Page 51: Operator Menus

    Enables the ACF on Models E11 or B11. This function cannot be selected on Models E1A or B1A. Allow Load Allows loading cartridges when the 3590 Model C12 or C14 is in manual mode. Set ACF Mode Sets the ACF mode for Models E11 and B11.
  • Page 52 Places all the cartridges in the import position. The magazine must be locked. This option may need to be selected depending on the host software. 3590 Operator Guide Next Menu “Options Menu” on page 31 “Options Menu” on page 31 “Options Menu”...
  • Page 53 Services Menu Table 8 shows the Services menu. Table 8. Services Function Next Menu Cancel “Options Menu” on page 31 Set Online. “Set Online Menu” on page 35 Set Offline. “Set Offline Menu” on page 36 Set Address... (SCSI Attached Drives “Set Address Menu”...

  • Page 54: Microcode Level Menu

    After getting the dump, select Reset Drive. This selection is normally used because of specific requests from support personnel. Choosing Reset Drive or Force Error Dump causes the menu that is shown in Figure 11 on page 35 to appear. 3590 Operator Guide...
  • Page 55 Figure 11. Confirmation Menu Cancel Causes the model-unique Licensed Internal Code to ignore the selection and causes the Services menu to appear. Proceed Causes the model-unique Licensed Internal Code to perform the operation that is chosen (Reset Drive or Force Error Dump) from the Services menu.
  • Page 56 If the device or the initiator cannot complete activity before going offline, “Confirm Offline Menu” on page 37 is displayed. This allows the operator an override and forces the ports offline. 3590 Operator Guide Next Menu “Services Menu” on page 33 “Confirm Offline Menu”...
  • Page 57 Confirm Offline Menu Table 11 shows the Confirm Offline menu. Table 11. Confirm Offline Function Next Menu Cancel “Set Offline Menu” on page 36 Proceed “Options Menu” on page 31 Note: Supplemental Message Line 1: Caution: Data loss Supplemental Message Line 2: risk Cancel Cancels the offline request and causes the “Set Offline Menu”...
  • Page 58 Allows the operator to set the address of SCSI port 0. The value can be from 0–15 (16 addresses). Note: You must select Reset Drive from the Services menu, press the 3590 Operator Guide Next Menu “Set Address Menu” on page 37 “Options Menu”...
  • Page 59 Set Port 1 Address Menu Table 14 shows the Set Port 1 Address menu. Table 14. Set Port 1 Address Function Next Menu Cancel “Set Address Menu” on page 37 “Options Menu” on page 31 “Options Menu” on page 31 “Options Menu”...
  • Page 60 Cancel Node Name 0123456789ABCDEF (16 character #) Cancel Node Name 3590 Operator Guide Next Menu “Services Menu” on page 33 “Show Node Name Menu” “Show Port Names Menu” on page 41 “Set Port 0 Fibre Address Menu” on page 42 “Set Port 1 Fibre Address Menu”...
  • Page 61 Show Port Names Menu Table 17 shows the Show Port Names menu. Table 17. Show Port Names Function Next Menu Cancel “Fibre Address Menu” on page 40 Port 0 Names 0123456789ABCDEF “Fibre Address Menu” on page 40 (16 character #) Port 1 Names 0123456789ABCDEF “Fibre Address Menu”...
  • Page 62 Causes the “Use Soft Address Menu” on page 45 to appear. The soft address feature allows the drive to arbitrate the AL_PA number with other fibre devices. 3590 Operator Guide Next Menu “Fibre Address Menu” on page 40 “Set Hard Address Menu” on page 44...
  • Page 63 Set Port 1 Fibre Address Menu Table 19 shows the Set Port 1 Fibre Address menu. Table 19. Set Port 0 Fibre Address Function Next Menu Cancel “Fibre Address Menu” on page 40 Set Hard Address “Set Hard Address Menu” on page 44 Use Soft Address “Use Soft Address Menu”...
  • Page 64 Each enter increments the low order number (c). Selecting this option increments the hexidecimal number. The number wraps from F to 0. Save Data Saves port AL_PA and returns to “Fibre Address Menu” on page 40. 3590 Operator Guide Next Menu “Fibre Address Menu” on page 40 —...
  • Page 65 Use Soft Address Menu Table 21 shows the Use Soft Address menu. Table 21. Use Soft Address Function Next Menu Continue “Fibre Address Menu” on page 40 Continue This function causes the “Fibre Address Menu” on page 40 to appear. It indicates that a soft address algorithm is to be used.
  • Page 66 Causes the “Services Menu” on page 33 to appear. Show Statistics Causes “Show Statistics Menu” on page 47 to appear. Save Causes the statistics to be saved in nonvolatile storage. 3590 Operator Guide Next Menu “Services Menu” on page 33 “Show Statistics Menu” on page 47 “Statistics Menu”...
  • Page 67 Show Statistics Menu Table 24 is an example of the Show Statistics menu. Table 24. Show Statistics Function Next Menu Cancel “Statistics Menu” on page 46 Mounts to Drv “Show Statistics Menu” Priority Mnts “Show Statistics Menu” Magazine Mnts “Show Statistics Menu” Clean Mounts “Show Statistics Menu”...

  • Page 68: Confirm Mode Change-Proceed Menu

    Changing from service representative mode to operator mode restores the online status of the SCSI ports. 3590 Operator Guide Next Menu Previous menu “Options Menu” on page 31 if no job, or Figure 12 if job is in...

  • Page 69: Chapter 4. Automatic Cartridge Facility (Acf) And Magazine

    This chapter describes the Automatic Cartridge Facility (ACF) and the magazine. ACF Description Figure 13 shows the Automatic Cartridge Facility with a loaded magazine. Figure 13. 3590 ACF and Magazine The following lists the ACF components: 1 Operator Panel 2 Priority Cell...

  • Page 70: Acf Functions

    The magazine handle (see item 9 ) is used for transporting magazine and for insertion or removal from the ACF. See “Inserting and Removing the Magazine in the 3590” on page 54. Note: Do not touch the handle during operations. Doing so may cause job interruptions.
  • Page 71 2. Cartridges can be loaded or unloaded from the magazine from either side of the magazine before it is installed in the 3590. All cartridges must be loaded with the label side up and the leader block towards the machine side of the magazine.

  • Page 72: Acf Magazine

    Cartridge Magazine Positions Figure 14 shows a partially loaded magazine. The magazine (see item 1 ) includes two cartridge positions. Figure 14. Left View of the 3590 Magazine Cartridge Positions The following lists the Magazine Cartridge positions: 1 Magazine 3 Magazine Door...

  • Page 73: Magazine Weight

    Import Position The cartridge is inserted into the magazine (see item 5 ) until it comes to the second detent position towards the ACF. Export Position The cartridge is inserted into the magazine (see item 6 ) until it comes to the first detent position. The export position protrudes from the magazine body (away from the ACF).

  • Page 74: Inserting And Removing The Magazine In The 3590

    ACF or for transporting the magazine outside of the ACF. Inserting and Removing the Magazine in the 3590 Figure 15 shows how to insert or remove the magazine from the ACF. Use two hands to load the magazine in the ACF as follows: Figure 15.

  • Page 75: Modes Of Operation

    Inserting the Magazine in the 3590 1. One hand holds the handle. The other hand holds the body of the magazine at a 45° angle. 2. Insert the lower front of the magazine into the ACF as shown in Figure 15 on page 54 so that the front of the magazine is inside the ACF lip 1 .

  • Page 76: Acf Notes

    7. If, while unloading a cartridge to the magazine, the destination cell is occupied, the ACF tries to unload the cartridge to the priority cell. (See Note 9 on page 57.) 3590 Operator Guide...

  • Page 77: Manual Mode

    8. If the ACF is instructed to unload a cartridge to an uninstalled magazine, the ACF tries to unload the cartridge to the priority cell. (See Note 9.) The cell-status indicator LED is set to alert (solid yellow) for the priority cell. 9.

  • Page 78: Accumulate Mode

    In Manual, Automatic, and System mode, cartridges are exported to the same ACF cell from which they were imported, if possible. This makes them convenient for processing scratch volumes. Accumulate mode differs in that cartridges are always imported from the priority cell, and exported to a 3590 Operator Guide...
  • Page 79 magazine cell. This allows the operator to insert specific cartridges into the priority cell. The magazine accumulates processed cartridges for pickup by the operator. When the ACF is in Accumulate mode, the following applies (see also “ACF Notes” on page 56): v Initial conditions –...

  • Page 80: Automatic Mode

    1. If the ACF is disabled and in Automatic mode, and the operator chooses Start on the operator panel, the ACF becomes enabled. It verifies that there is at least one cartridge in the import position of the magazine. If 3590 Operator Guide...

  • Page 81: System Mode

    so, the ACF indexes down the magazine until it finds the first cell with a cartridge in the import position. The ACF sets the cell-status indicator LED for that cell to in-use (steady green) and moves the cartridge from the cell to the device. 2.
  • Page 82 In the case of the Load command, the ACF searches the magazine for the next cell in the import position and loads it to the device. This process repeats until the ACF cannot find another cartridge to load. 3590 Operator Guide...

  • Page 83: Random And Random 2-Lun Modes

    Random and Random 2-LUN Modes Random mode is designed to act as a small, self-contained library of up to 10 cartridges, controlled by the attaching host. The attaching host uses the SCSI Medium Mover commands to select a cartridge from a given cell and move it to its destination cell.

  • Page 84: Cell Status Indicator Leds

    ACF and the priority cell. It also describes the conditions that are identified by the indicator LEDs. The indicator LED operations are described under the following headings: v “Cell Status: Flashing Yellow–Attention indicator LED” on page 65. v “Cell Status: Steady Yellow–Alert Conditions” on page 66. 3590 Operator Guide...

  • Page 85: Cell Status: Flashing Yellow-Attention Indicator Led

    v “Cell Status: Steady Green–In-Use Indicator LED” on page 66. Cell Status: Flashing Yellow–Attention indicator LED The device requires operator assistance. Table 26 describes the Attention condition. There will be a corresponding operator panel ATTN ACF message in the case where the LEDs indicate attention. Table 26.

  • Page 86: Cell Status: Steady Yellow-Alert Conditions

    LED is steady green Multiple magazine LEDs are steady green 3590 Operator Guide Description of the Condition Accumulate, Automatic, Manual, or System modes only–Magazine Not Installed or is locked. LEDs return to normal when condition is cleared.

  • Page 87: Chapter 5. Cleaning Procedures

    (see item 2 ) that are unique only to the 3590 cleaner cartridge. The leader block (see item 3 ) is also gray. The 3590 cleaning cartridge, like the 3590 data cartridge, has a finger notch (see item 4 ). Use it to grasp the cartridge.

  • Page 88: Cleaning The Tape Path

    Model B1A/E1A In a library such as the IBM 3494 and 3495, the library usually can be configured to automatically clean the drive. If the drive is not in a library that...

  • Page 89: Cleaning Notification

    The sections that follow describe each type of notification. Operator Panel Cleaning Notification When the 3590 determines that it needs cleaning with a cleaning cartridge, it generates a Clean message. The operator panel displays the Clean message when a cartridge is unloaded.

  • Page 90: Cleaning The Tape Cartridge

    If dirt appears on the cartridge, wipe the outside surfaces. Especially wipe the sides of the cartridge, with a lint-free cloth (IBM part 2108930). Lightly moisten the cloth with IBM Tape Unit Cleaner, 05H3929.

  • Page 91: Cleaning The Magazine

    Cleaning the Magazine The High Performance Cartridge Tape and Extended High Performance Cartridge Tape subsystems are highly refined mechanical devices. To maintain the maximum performance, the operator should take time to inspect and clean the magazine and the cartridges. Damaged or dirty magazines or cartridges can reduce subsystem reliability and cause the loss of recorded data.
  • Page 92 3590 Operator Guide...

  • Page 93: Chapter 6. Identifying Subsystem Problems

    1. If the cartridge is not inserted correctly, remove the cartridge and insert it again. If the cartridge fails to load in the tape subsystem, remove the cartridge and inspect it for correct type or damage. See “Chapter 7. 3590 High Performance Cartridge Tape and Extended High Performance Cartridge Tape”...

  • Page 94: Leader Block Detaches From The Tape

    2. Use care in aligning the tape leader, the insert, and the leader block to ensure proper loading of the repaired cartridge. If the leader block does not come out of the drive when you remove the cartridge, do not use the drive. 3590 Operator Guide...

  • Page 95: Scsi Bus Problems

    Replacement of the leader block is a temporary repair. It allows the operator to insert the cartridge, with the file-protect selector (see item 3 ) set to the file-protect position, once. This, in turn, allows the data to be copied to a new cartridge.

  • Page 96: Message Display Is Blank

    3. If the message display is blank after this procedure, call your service representative. Tape/Drive Read or Write Problems See “Appendix A. Media/Hardware Problem Isolation” on page 99. 3590 Operator Guide...

  • Page 97: Acf Recovery Procedure

    ACF Recovery Procedure ACFs with flashing attention indicator LEDs, or ACFs with continuous attention indicator LEDs that are not flashing, use the recovery procedures that are listed below. Perform the recovery procedure that is appropriate for your loader’s condition. Attention Indicator LED Flashes If the attention indicator LED flashes, do the following: 1.
  • Page 98 ATTN message appears on the message display, record the error code and report it to your service representative. 3590 Operator Guide...

  • Page 99: Chapter 7. 3590 High Performance Cartridge Tape And Extended High Performance Cartridge Tape

    Chapter 7. 3590 High Performance Cartridge Tape and Extended High Performance Cartridge Tape The 3590 tape drive has a bidirectional read/write head with a recording format of 256 tracks for Exx models and 128 tracks for Bxx models. Both series of models concurrently processes 16 tracks per group. The bidirectional head writes 16 tracks from the load point to the physical end of tape.
  • Page 100 Note: Use of a label without the seventh character J or K is recommended for Model C12 and C14 (refer to IBM TotalStorage Silo Compatible Tape Frame 3590 Introduction, Planning, and User’s Guide for more information). Characters can be uppercase A–Z and numerics 0–9.
  • Page 101 The IBM 3590 High Performance Cartridge Tape is not compatible with 3480, 3490, or 3490E drives. It can be used only on 3590 High Performance Tape Subsystems. Only a 3590 subsystem can read tape cartridges that are written by a 3590 subsystem.

  • Page 102: Tape Handling And Storage Advantages

    Handling costs can also be reduced with the use of a cartridge stack loader, which can hold five cartridges. Further handling cost reductions are possible with a 3590 Model E11 or B11 drive that has an Automatic Cartridge Facility (ACF). The ACF can be loaded with 10 cartridges, excluding priority slots.
  • Page 103 3590 Exx model subsystem with IBM 3590 Extended High Performance Cartridge Tape and a compression ratio of 3 to 1 Chapter 7. 3590 High Performance Cartridge Tape and Extended High Performance Cartridge Tape Capacity of a Capacity of 5 Capacity of 10...
  • Page 104 3590 Operator Guide...

  • Page 105: Chapter 8. Cartridge Care And Handling

    Chapter 8. Cartridge Care and Handling This chapter describes the care and handling of the IBM 3590 High Performance Cartridge Tape and Extended High Performance Cartridge Tape. Unpacking the Cartridges Unpack and inspect each cartridge to ensure that the leader block is correctly latched.

  • Page 106: Stacking Cartridges

    Do not stack more than six cartridges. See “Storage Environment” on page 95 for recommendations to store cartridges. Cartridge Labels Figure 20 shows all the label locations. The cartridge surface has recesses for label attachment (see item 1 ). Figure 20. Cartridge Label Locations 3590 Operator Guide...

  • Page 107: Damaged Cartridges

    Do not use china marking pencils to write on the labels. Notes: 1. Figure 20 on page 86 illustrates that the IBM 3590 High Performance Cartridge Tape must have a J label affixed in the seventh label position. The presence of this label distinguishes 3590 cartridges from other types that may be in a library inventory.

  • Page 108: Cartridge Parts

    Do not load a damaged cartridge into a tape subsystem. During an emergency, if you need to recover data from a damaged cartridge, call your service representative. (IBM charges the customer for the time and materials that are used during the service call.) See Figure 21 to identify the parts of a cartridge that may become damaged.

  • Page 109: Cartridge Quality And Library Maintenance

    By monitoring error data, you can identify and replace cartridges that are no longer acceptable for continued use. Proper maintenance of your cartridge library helps to keep IBM magnetic tape cartridge systems operating in a reliable and efficient manner.

  • Page 110: Leader Block Replacement

    9 Insertion Lever Perform the following steps to replace the leader block when it has separated from the magnetic tape. See Figure 22 for component locations in this procedure. 3590 Operator Guide 2 Cartridge 4 Guide 6 Guide Groove 8 Insert Pin...
  • Page 111 1. The replacement leader block must be an exact replacement for either the High Performance Cartridge Tape or the Extended High Performance Cartridge Tape. See Figure 19 on page 79. 2. Use care in aligning the tape leader, the insert, and the leader block to ensure proper loading of the repaired cartridge.
  • Page 112 15. Using the clutch tool 3 , carefully turn the tape reel to tension the tape inside the cartridge. 16. Remove the clutch tool. 3590 Operator Guide When the tape is centered over the leader block, there will be a 1.9 mm (0.075 inch) gap on both sides of the leader block. See Figure 23 on page 93.

  • Page 113: Leader Block Inspection

    For maximum performance, use IBM tape cartridges with IBM tape subsystems. IBM will charge the customer for time and material of certain required service and parts. Those are, the use of non-IBM cartridges which cause machine damage, machine service calls, or parts replacement (other than that which is caused from normal wear).
  • Page 114 3590 Operator Guide...

  • Page 115: Chapter 9. Environmental And Shipping Information

    3590 tape cartridge. Operating and Storage Environment Operating Environment The 3590 tape cartridge operating environment, for tape subsystems, is as follows: v 15.6°C to 32.2°C (60°F to 90°F) dry bulb v 20 to 80 percent of relative humidity v 25.6°C (78°F) maximum wet bulb...

  • Page 116: Shipping Tape Media

    Perm-A-Store is unrelated to IBM. Please contact Perm-A-Store for information about this product. IBM provides the name Perm-A-Store as is, without warranty or indemnification of any kind by IBM. IBM specifically disclaims any implied warranty, including the warranty of merchantability and fitness for a particular purpose.

  • Page 117: Environment

    Data Security Cartridge Degaussing Data stored on the 3590 tape cartridges can be erased, which makes the tape cartridge unusable. If the tape cartridge is to be disposed in a secure manner, erase the data on cartridges by using a high-energy ac degausser. (A minimum of 1200 oersted peak field over the entire space to the cartridge occupies.)
  • Page 118 3590 Operator Guide...

  • Page 119: Appendix A. Media/Hardware Problem Isolation

    – On a 3590 drive, record the MIM MESSAGE CODE at the host and associated VOLSER#, if the host supports MIM messages. – On a 3590, if you receive SIM messages at the host, get VOLSER#s from the message and record those in your TAPE SERIAL LOG. (See Table 32 on page 100 as an example of how to establish a log and what it should include.)
  • Page 120 Note: A repaired cartridge may be used long enough to recover data on – If the cartridges look OK, and you have access to another 3590, try the operation with the suspect cartridges in another 3590. If your cartridges fail in the other 3590, replace the media.

  • Page 121: Appendix B. Fid Messages

    Setup Problem Drive Problem Call for service 1. Ensure you are using correct cartridge, 3590 only. 2. This failure may be caused by a dirty cartridge. Look for any contamination on the sides of the cartridge that could cause the pinch rollers to slip.
  • Page 122 B9, BA, BB, BC 3590 Operator Guide Description 1. Ensure you are using correct cartridge, 3590 only. 2. This failure may be caused by a damaged cartridge. Before replacing any FRUs, inspect the cartridge that was being used when the error occurred for physical defects.
  • Page 123 Table 34. FID Messages (continued) Description BD-C0 Drive Problem Drive or Power Problem C2-C4 Drive Problem Cartridge or Drive Problem Drive Problem Cartridge or Drive Problem C8-D2 Drive Problem Cartridge or Drive Problem D8-E4 Drive Problem Drive Microcode Problem E6-EF Drive Problem Cartridge or Drive F0-F2...
  • Page 124 Table 34. FID Messages (continued) 3590 Operator Guide Description FID FF is always presented to the host in SCSI Request Sense Data. Some types of problems also present this FID on the operator panel. 1. FID FF Displayed on Drive Panel: (It also went to the host.)

  • Page 125: Appendix C. Problem Determination

    Devices on the SCSI bus must be varied off-line before the problem determination procedure can be performed. Due to the 3590 Ultra/Wide device speed, SCSI time-outs may occur to other peripherals if it is placed on a shared SCSI bus with multiple peripherals. To...
  • Page 126 1. If the response from the previous test is Hit any key to continue..., press Enter. Otherwise, type tapeutil to restart. 2. Load a scratch tape in the 3590. Data on the tape will be overwritten. 3. At the Enter Selection: prompt, select the Open a Device option and press Enter.

  • Page 127: As/400 Environment Attachment Check

    For more information, see IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers, GC35-0154. Perform the following commands: 1. Load a scratch tape cartridge in the IBM 3590. Data on the tape will be overwritten. 2. Type /opt/IBMtape/tapeutil.

  • Page 128: Sun Environment Attachment Check

    For more information, refer to IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers, GC35-0154. Perform the following commands: 1. Load a scratch tape cartridge in the IBM 3590. Data on the tape will be overwritten. 2. Type /opt/IBMtape/tapeutil.

  • Page 129: Windows Nt And Windows 2000 Environment Attachment Check

    For more information, see IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers, GC35-0154. Perform the following commands: 1. Load a scratch tape cartridge in the IBM 3590. Data on the tape will be overwritten. 2. Type ntutil.
  • Page 130 In a Windows NT environment, see “Windows NT and Windows 2000 Environment Attachment Check” on page 109. 5. Verify software levels and topology. Refer to IBM TotalStorage 3590 Tape Subsystem Introduction and Planning Guide. Verify that the desired topology is supported.

  • Page 131: Appendix D. Host Reporting

    Hardware SARS (HSARS) algorithm to analyze errors. SARS algorithms report messages through SIMs and MIMs. Algorithms are executed in the 3590 just before a tape is unloaded. To distinguish error patterns and trends, the SARS volume algorithms require the tape to be mounted on different drives while the SARS hardware algorithms require different volumes to be mounted on one drive.

  • Page 132: Sim/Mim Presentation

    SIMs/MIMs. SIM/MIM Presentation SIMs and MIMs reporting varies for different systems. Refer to the Statistical Analysis and Reporting System User Guide which can be accessed on the IBM URL, http://www.storage.ibm.com/hardsoft/tape/pubs/pubs3590.html. This is not an orderable book.
  • Page 133 CSM (formally ADSM) ANR8972E, ANR8830E, and ANR8831W messages Error reports are available, the messages are dependent on the application Messages are dependant on the application Messages are dependent on the application Windows NT Messages are dependent on the application Appendix D. Host Reporting...
  • Page 134 3590 Operator Guide...

  • Page 135: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
  • Page 136 Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any performance data contained herein was determined in a controlled environment.

  • Page 137: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: ES/3090 ESCON FICON TotalStorage S/390 zSeries OS/400 pSeries TotalStorage MVS/ESA DFSMS/MVS VSE/ESA The following terms are trademarks of other companies: HP-UX...

  • Page 138: Ibm Agreement For Licensed Internal Code

    (called “Specific Machines”). International Business Machines Corporation or one of its subsidiaries (“IBM”) owns copyrights in Code or has the right to license Code. IBM or a third party owns all copies of Code, including all copies made from them.

  • Page 139: Aix License Information Additional Terms And Conditions

    4. Lease the Code or any copy of it. AIX License Information Additional Terms and Conditions As pertaining to AIX code within the 3590 Model A00, A50, and A60 the following applies. This software and documentation is based in part on the Fourth Berkeley Software Distribution under license from the Regents of the University of California.

  • Page 140: Compliance

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 141 This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
  • Page 142 Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Taiwan Class A Statement Japan Voluntary Control Council for Interference Statement 3590 Operator Guide...

  • Page 143: Statement Of Limited Warranty

    Machine and will manage and install engineering changes that apply to the Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with Notices...
  • Page 144 IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels. THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND...
  • Page 145 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

  • Page 146: Part 2 - Country/Region-Unique Terms

    Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than 1.
  • Page 147 Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right...
  • Page 148 EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
  • Page 149 The following paragraphs are added to this Section: The minimum warranty period for Machines is six months. In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 150 Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
  • Page 151 The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
  • Page 152 3590 Operator Guide...

  • Page 153: Glossary

    Any value of an independent variable. automatic cartridge facility (ACF). An optional feature for the 3590 tape drive. It allows both the automatic loading of premounted tape cartridges and the manual loading of single tape cartridges. automatic mode. A mode of operation that can be selected on the cartridge loader.
  • Page 154 The more random the data stream, the lower the opportunity to achieve compression. 3590 Operator Guide dataset. The major unit of data storage and retrieval, consisting of a collection of data in one of several prescribed arrangements and described by control information to which the system has access.
  • Page 155 error-recovery procedures (ERP). (1) Procedures designed to help isolate and, where possible, to recover from errors in equipment. The procedures are often used in conjunction with programs that record the statistics of machine malfunctions. (2) Error-recovery procedures performed by the subsystem. explicitly activated.
  • Page 156 Recording transactions against a dataset so that the dataset can be reconstructed 3590 Operator Guide by applying transactions in the journal against a previous version of the dataset. KB. Kilobyte; 1 024 bytes of storage.
  • Page 157 850 nm wave length. SIM. Service Information Message special feature. A specific design addition to an IBM product that is quoted in the IBM Sales Manual and ordered separately. standard function. The significant design elements of an IBM product that are included as part of the basic standard product.
  • Page 158 The tape cartridge is physically or logically write protected and the command is subject to write protect unit checks, 3590 Operator Guide unit check initial status is presented to the command, and the associated sense data indicates ERA code 30.

  • Page 159: Index

    75 environments 95 Extended High Performance Cartridge Tape 79 file protect 71, 80 handling 85 High Performance Cartridge Tape 79 © Copyright IBM Corp. 1995, 2001 cartridge (continued) identification 80 inserting 53 inspecting 85 label placement 80 supported characters 80...
  • Page 160 85 handling advantages 82 handling tape 79 Hewlett-Packard publications xii SCSI attachment check 107 3590 Operator Guide high performance cartridge tape 128-track serpentine format 1 256-track serpentine format 1 read and write function 1 humidity levels, relative 95, 97...
  • Page 161 75 processor check, indicator 14 processor check indicator 8 protective packaging 96 publications 3490 ix 3494 ix 3590 ix AS/400 x ESCON x Fibre Channel x FICON xi related software xi RS/6000 x S/390 x random mode, ACF 63...
  • Page 162 89 reliability 85 removing, normal 51 repair 87 security 97 separated case 87 setting the file-protect selector 75 3590 Operator Guide tape cartridge (continued) shipping 96 stacking 86 stacking of 86 storage 95 storage environment 95 sunlight, precaution 85...
  • Page 163 Please tell us how we can improve this book: Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
  • Page 164 Readers’ Comments — We’d Like to Hear from You GA32-0330-13 Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO.
  • Page 166 Part Number: 19P1593 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. GA32-0330-13...
  • Page 167 Spine information: ® TotalStorage Enterprise 3590 Operator Guide Tape System 3590...

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