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Installing Your Phone
Verifying Phone Startup
STEP 3
Verifying Phone Startup
Upgrading Your Phone Firmware
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
Rotate the tab 180° and re-insert into the phone base. The tab now catches the
slot in the handset when the handset is placed onto the cradle.
After receiving power and network connectivity, the phone executes a boot
sequence. During this sequence, phones with LCD screens display the Cisco logo,
the message Initializing Network and all of the lights on the phone flash.
After your phone successfully connects to the network, it checks for and
downloads an updated configuration and firmware. When the boot process is
complete, the extension number appears on the display screen (on models with a
display screen) and the phone has a dial tone.
On models with screens, the phone displays the standard menu for the phone. The
date, name and number of the phone display on the top line of the LCD screen. At
the bottom of the LCD screen, softkeys are displayed over their associated soft
buttons.
On models with no screen, such as the Cisco SPA501G, the lines glow green and
you hear a dial tone when the handset is picked up or when the speaker button is
pressed.
If the phone does not start, confirm your installation and connections. If these are
correct, try unplugging the phone and plugging it back in again. Cycling the phone
connection updates the configuration and the firmware. If you still do not see the
display, then contact your phone administrator or Internet Telephony Service
Provider (ITSP).
The phone firmware is upgraded automatically by the Cisco Smart Business
Communications System (SBCS), according to the administrative settings.
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