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Lenovo ThinkCentre M83z Maintenance Manual
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Lenovo ThinkCentre M83z Maintenance Manual

Lenovo ThinkCentre M83z Maintenance Manual

Machine types: 10c2 and 10c3
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ThinkCentre M83z
Hardware Maintenance Manual
Machine Types: 10C2 and 10C3

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Summary of Contents for Lenovo ThinkCentre M83z

  • Page 1 ThinkCentre M83z Hardware Maintenance Manual Machine Types: 10C2 and 10C3...
  • Page 2 Appendix A “Notices” on page 125. First Edition (April 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    8.1 operating system ..Changing the BIOS settings before installing a new Lenovo Support Web site ..operating system....
  • Page 4 Index....Completing the parts replacement ..Chapter 9. Additional service information ... . . ThinkCentre M83z Hardware Maintenance Manual...

  • Page 5: About This Manual

    For FRU replacement instructions, see Chapter 8 “Replacing FRUs” on page 73. For FRU part numbers, go to: http:/www.lenovo.com/serviceparts-lookup Important: This manual is intended only for trained service technicians who are familiar with ThinkCentre computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

  • Page 7: Chapter 1. Safety Information

    • Reinstall all covers correctly before returning the machine to the customer. Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication © Copyright Lenovo 2014...
  • Page 8 • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: ThinkCentre M83z Hardware Maintenance Manual...

  • Page 9: Safety Inspection Guide

    – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products.

  • Page 10: Grounding Requirements

    • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: ThinkCentre M83z Hardware Maintenance Manual...
  • Page 11 • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. •...
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 13 Chapter 1 Safety information...
  • Page 14 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 15 Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
  • Page 16 O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 17 Chapter 1 Safety information...
  • Page 18 ThinkCentre M83z Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 • l'exposer à des températures supérieures à 100°C, • chercher à la réparer ou à la démonter. Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la réglementation en vigueur. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 21 ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
  • Page 22 Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht: • mit Wasser in Berührung bringen. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 23 • über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
  • Page 24 ThinkCentre M83z Hardware Maintenance Manual...
  • Page 25 Chapter 1 Safety information...
  • Page 26 • Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F) • Smontarla, ricaricarla o tentare di ripararla Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive disposizioni e disposizioni locali). ThinkCentre M83z Hardware Maintenance Manual...
  • Page 27 ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 28 ThinkCentre M83z Hardware Maintenance Manual...
  • Page 29 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 30 • No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar expuesto a radiación láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico. • Si usa controles o ajustes o realiza procedimientos que no sean los especificados aquí, podría exponerse a radiaciones peligrosas. PELIGRO ThinkCentre M83z Hardware Maintenance Manual...
  • Page 31 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 32 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 33: Chapter 2. General Information

    Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft) Electrical input Input voltage: • Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency: 50/60 Hz • High range: © Copyright Lenovo 2014...

  • Page 34: Lenovo Programs

    Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 35: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen.
  • Page 36 This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions ThinkCentre M83z Hardware Maintenance Manual...

  • Page 37: Chapter 3. General Checkout

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? © Copyright Lenovo 2014...
  • Page 38 7. Have the same configuration options set in the system 8. Have the same setup for the operating system control files Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 39: Chapter 4. Troubleshooting And Diagnostics

    Chapter 4. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If your computer problem is not described here, see “Lenovo Support Web site” on page 29 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems.

  • Page 40: Accessing Control Panel On The Windows 8.1 Operating System

    If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 51 for more information. • If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center.

  • Page 41: Troubleshooting

    • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 29 for more information. • If the diagnostic program does not detect a hardware failure, continue with the next step.
  • Page 42 • Verify that the audio device drivers are correctly installed. See Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 43: Cd Problems

    • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29. CD problems Select your symptom from the following list: • “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive”...

  • Page 44: Dvd Problems

    • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 45: Intermittent Problems

    • Ensure that video resolution is set to less than 1152 x 864. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 46: Keyboard, Mouse, Or Pointing Device Problems

    If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 51. If you need technical assistance, see “Lenovo Support Web site” on page 29. "No Operating System Found" message or the system not starting from the correct hard disk drive Symptom: "No Operating System Found"...
  • Page 47 • If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 55. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 48: Monitor Problems

    Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see “Lenovo Support Web site” on page 29. The monitor works when you turn on the computer, but goes blank after some period...
  • Page 49 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 50: Networking Problems

    2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 29 for details.
  • Page 51 5. Click Update Driver Software, and then follow the instructions on the screen. On the Windows 8.1 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  • Page 52: Option Problems

    6. Click OK to close the Sound window. Note: Bluetooth is supported only on some computer models. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 53: Performance And Lockup Problems

    See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29.
  • Page 54 On the Windows 8.1 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. On Windows 8, open File Explorer and click Computer. On Windows 8.1, open File Explorer. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 55: Printer Problems

    29. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 105. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 51 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 29.

  • Page 56: Software Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 29. Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 50 •...

  • Page 57: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.
  • Page 58 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 59: Copyright Lenovo 2014

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2014...

  • Page 60: Password Considerations

    Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 54. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 61: Enabling Or Disabling A Device

    To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 62: Selecting A Temporary Startup Device

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 63: Changing The Bios Settings Before Installing A New Operating System

    4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. • Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity.
  • Page 64 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 65: Chapter 6. Symptom-To-Fru Index

    • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. © Copyright Lenovo 2014...

  • Page 66: Post Error Codes

    0164 Memory size decreased Press F10 to exit. 1762 Configuration change has occurred This error message is displayed when a hard disk drive or optical drive change has been made. Press F10 to exit. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 67: Miscellaneous Error Conditions

    Error code POST error message Description/Action 1820 More than one external fingerprint If more than one external fingerprint reader are attached. Power off and reader are connected to a computer, remove all but the reader that you set this error message will be displayed up within your main operating system.
  • Page 68 RPL computer does not RPL from server 1. Check startup sequence. 2. Check the network adapter LED status. Serial or parallel connector device failure (system board 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. System Board ThinkCentre M83z Hardware Maintenance Manual...

  • Page 69: Undetermined Problems

    Message/Symptom FRU/Action Serial or parallel connector device failure (adapter 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. Alternate Adapter 5. System Board 1. Keyboard Some or all keys on the keyboard do not work 2. Keyboard Cable 3.
  • Page 70 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 71: Chapter 7. Locations

    Integrated camera block shield (in some models) Integrated camera (in some models) Integrated microphones (in some models) Power indicator Internal speakers Card reader (in some models) USB 3.0 connector 2 Headphone connector Microphone connector USB 3.0 connector 1 © Copyright Lenovo 2014...

  • Page 72: Locating Connectors On The Rear Of Your Computer

    Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 models) mouse connector. Serial connector Used to attach an external modem, a serial printer, or other devices that use a 9-pin serial connector. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 73 Connector Description USB connector Used to attach a device that requires a USB connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If you have more than eight USB devices, you can purchase a USB hub, which you can use to connect additional USB devices.

  • Page 74: Locating Major Frus And Crus

    Locating major FRUs and CRUs The following figure shows the locations of the major FRUs and CRUs. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 75 Figure 3. Locating major FRUs and CRUs Chapter 7 Locations...

  • Page 76: Looking Up Fru Information

    Optical drive (in some models) ® VESA mount bracket Integrated camera (in some models) Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkCentre M83z Hardware Maintenance Manual...

  • Page 77: Locating Parts On The System Board

    Locating parts on the system board The following figure shows the locations of the parts and connectors on the system board. Figure 4. Locations of the parts and connectors on the system board LCD panel connector Memory slots (2) Integrated camera connector Cover presence switch connector (Intrusion switch connector) Touch board connector...
  • Page 78 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 79: Chapter 8. Replacing Frus

    2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. © Copyright Lenovo 2014...

  • Page 80: Removing And Installing The Tilt-Only Monitor Stand

    2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 81: Removing And Installing The Full-Function Monitor Stand

    3. If there are rubber cushions, remove them. Then remove the two screws that secure the tilt-only monitor stand. Figure 7. Removing the tilt-only monitor stand 4. Remove the tilt-only monitor stand from the computer. 5. To install the tilt-only monitor stand, position the tilt-only monitor stand on the computer so that the two plastic tabs on the monitor stand align with the corresponding holes in the computer .

  • Page 82: Removing The Computer Cover

    2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 83: Removing And Installing The Hard-Disk-Drive Emi Shield

    4. Loosen the two screws at the bottom of the computer, and then lift the computer cover up to remove it from the computer. Figure 10. Removing the computer cover Removing and installing the hard-disk-drive EMI shield This section provides instructions on how to remove and install the hard-disk-drive electromagnetic interference (EMI) shield.
  • Page 84 5. Pivot the hard-disk-drive EMI shield as shown to remove it from the hard-disk-drive bracket, and then lift the EMI shield out of the chassis. Figure 11. Removing the hard-disk-drive EMI shield ThinkCentre M83z Hardware Maintenance Manual...

  • Page 85: Replacing The 3.5-Inch Hard Disk Drive Or Hybrid Drive

    6. To install the hard-disk-drive EMI shield, align the hole in the EMI shield with the standoff in the chassis as shown. Then, push the EMI shield straight down until it is secured by the standoff firmly and the three tabs on the EMI shield also are secured by the corresponding holes in the chassis.
  • Page 86 7. Remove the screw , and then pivot the hard-disk-drive bracket with the hard disk drive as shown to remove it from the chassis. Figure 13. Removing the hard-disk-drive bracket with the hard disk drive ThinkCentre M83z Hardware Maintenance Manual...

  • Page 87: Replacing The 2.5-Inch Solid-State Drive Or Hybrid Drive

    8. Remove the four screws that secure the hard disk drive to the bracket, and then remove the hard disk drive from the bracket. Do not touch the circuit board on the bottom of the hard disk drive. Figure 14. Removing the hard disk drive from the bracket 9.
  • Page 88 8. Remove the three screws that secure the solid-state drive to the bracket, and then remove the solid-state drive from the bracket. Do not touch the circuit board on the bottom of the solid-state drive. Figure 16. Removing the solid-state drive from the bracket ThinkCentre M83z Hardware Maintenance Manual...

  • Page 89: Replacing The Optical Drive

    9. To install the new solid-state drive, position the new solid-state drive in the hard-disk-drive bracket so that the three screw holes in the solid-state drive align with the corresponding holes in the bracket. Then, install the three screws to secure the solid-state drive to the bracket. 10.
  • Page 90 6. To install a new optical drive, slide the new optical drive into the optical drive bay until the optical drive is seated in place and connected to the optical-drive cable. Figure 18. Installing the optical drive ThinkCentre M83z Hardware Maintenance Manual...

  • Page 91: Replacing The Converter Board

    7. Install the screw to secure the new optical drive to the chassis. Figure 19. Installing the screw to secure the optical drive What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 92: Removing And Installing The System-Board Shield

    To remove and install the system-board shield, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 93: Replacing The Rear I/O Assembly

    2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. 4.
  • Page 94 , and then gently twist the rear I/O assembly to free it from the system board. Then, lift the rear I/O assembly as shown. Figure 22. Removing the five screws that secure the rear I/O assembly ThinkCentre M83z Hardware Maintenance Manual...
  • Page 95 7. Remove the power cord connector from the rear I/O assembly. Figure 23. Removing the power cord connector 8. Disconnect the serial-connector cable and the PS/2 keyboard/mouse cable (if necessary) from the system board. Then, remove the rear I/O assembly from the chassis. 9.
  • Page 96 12. Install the five screws to secure the rear I/O assembly to the chassis. Figure 25. Installing the five screws to secure the rear I/O assembly 13. Install the system-board shield. See “Removing and installing the system-board shield” on page 86. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 97: Replacing The Internal Speakers

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 119. Replacing the internal speakers This section provides instructions on how to replace the internal speakers. Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Safety information”...

  • Page 98: Removing And Installing The Control-Button Board

    3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. 4. Remove the computer cover. See “Removing the computer cover” on page 76. 5. Slightly press the edge of the control-button board to release it from the latches ThinkCentre M83z Hardware Maintenance Manual...
  • Page 99 Figure 28. Removing the control-button board 6. Take out the control-button board. Figure 29. Taking out the control-button board 7. Install the control-button board, and ensure that it is secured by the latches. Chapter 8 Replacing FRUs...

  • Page 100: Removing And Installing The Vesa Mount Bracket

    4. Remove the computer cover. See “Removing the computer cover” on page 76. 5. Remove the system-board shield. See “Removing and installing the system-board shield” on page 86. 6. Remove the rear I/O assembly. See “Replacing the rear I/O assembly” on page 87. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 101: Replacing The Power Supply Assembly

    7. Remove the three screws , and then lift the VESA mount bracket to remove it from the chassis. Figure 31. Removing the VESA mount bracket 8. To install the VESA mount bracket, position the VESA mount bracket in the chassis so that the three screw holes in the VESA mount bracket align with the corresponding holes in the chassis.
  • Page 102 71. 12. Install the VESA mount bracket. See “Removing and installing the VESA mount bracket” on page 94. 13. Install the rear I/O assembly. See “Replacing the rear I/O assembly” on page 87. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 103: Replacing The System Fan

    14. Install the system-board shield. See “Removing and installing the system-board shield” on page 86. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 119. Replacing the system fan Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Safety information”...

  • Page 104: Replacing The Integrated Camera

    3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. 4. Remove the computer cover. See “Removing the computer cover” on page 76. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 105 5. Remove the screw , and then disconnect the integrated-camera cable from the camera. Then, remove the camera from the chassis. Figure 34. Removing the integrated camera 6. To install the new integrated camera, connect the integrated-camera cable to the new integrated camera. Chapter 8 Replacing FRUs...

  • Page 106: Replacing The Heat Sink Assembly

    Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Safety information” on page 1. This section provides instructions on how to replace the heat sink assembly. To replace the heat sink assembly, do the following: ThinkCentre M83z Hardware Maintenance Manual...
  • Page 107 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

  • Page 108: Replacing The Microprocessor

    2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 109 4. Remove the computer cover. See “Removing the computer cover” on page 76. 5. Remove the system-board shield. See “Removing and installing the system-board shield” on page 86. 6. Remove the heat sink assembly. See “Replacing the heat sink assembly” on page 100. 7.
  • Page 110 Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 40. Removing the microprocessor 9. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 111: Installing Or Replacing A Memory Module

    10. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket. Figure 41.
  • Page 112 • Ensure that the memory module is secured in the slot and does not move easily. Figure 43. Installing a memory module 8. Install the system-board shield. See “Removing and installing the system-board shield” on page 86. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 113: Replacing The Battery

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 119. Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Safety information”...

  • Page 114: Replacing The Card Reader

    4. Remove the computer cover. See “Removing the computer cover” on page 76. 5. Remove the system-board shield. See “Removing and installing the system-board shield” on page 86. 6. Disconnect the card-reader cable from the card reader. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 115: Replacing The Wi-Fi Card

    7. Remove the two screws , and then remove the card reader from the chassis. Figure 46. Removing the card reader 8. To install the new card reader, position the new card reader on the system board so that the two screw holes in the card reader align with the corresponding holes in the system board.
  • Page 116 Wi-Fi card so that the Wi-Fi card pops up. Figure 47. Disconnecting cables and releasing the Wi-Fi card 7. Remove the Wi-Fi card from the mini PCI Express card slot as shown. Figure 48. Removing the Wi-Fi card ThinkCentre M83z Hardware Maintenance Manual...
  • Page 117 8. To install the new Wi-Fi card, insert the notched end of the new Wi-Fi card into the mini PCI Express card slot at an angle of about 20 degrees. Ensure that the Wi-Fi card is inserted firmly. Then, pivot the Wi-Fi card downward so that the screw hole in the Wi-Fi card aligns with the mounting stud on the system board.

  • Page 118: Replacing The System Board

    6. Remove the rear I/O assembly. See “Replacing the rear I/O assembly” on page 87. 7. Remove the VESA mount bracket. See “Removing and installing the VESA mount bracket” on page 94. 8. Remove the heat sink assembly. See “Replacing the heat sink assembly” on page 100. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 119 9. Remove the memory modules. See “Installing or replacing a memory module” on page 105. 10. Remove the card reader. See “Replacing the card reader” on page 108. 11. Remove the Wi-Fi card. See “Replacing the Wi-Fi card” on page 109. 12.

  • Page 120: Replacing The Lcd Panel

    3. Remove the computer stand. See “Removing and installing the computer stand” on page 73. 4. Remove the computer cover. See “Removing the computer cover” on page 76. ThinkCentre M83z Hardware Maintenance Manual...
  • Page 121 5. Remove the hard disk drive. See “Replacing the 3.5-inch hard disk drive or hybrid drive” on page 79 or “Replacing the 2.5-inch solid-state drive or hybrid drive” on page 81. 6. Remove the optical drive. See “Replacing the optical drive” on page 83. 7.
  • Page 122 16. Remove the screws that secure the chassis with the LCD panel. Figure 54. Removing the eight screws that secure the chassis with the LCD panel ThinkCentre M83z Hardware Maintenance Manual...
  • Page 123 17. Pivot the eight retaining clips outward as shown one by one, and then remove the chassis with the LCD panel from the front bezel. Figure 55. Removing the chassis with the LCD panel 18. Remove the four screws that secure the LCD panel to the chassis. Figure 56.
  • Page 124 “Replacing the 2.5-inch solid-state drive or hybrid drive” on page 81. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 119. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 125: Completing The Parts Replacement

    Setup Utility program. Refer to Chapter 5 “Using the Setup Utility program” on page 53. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 126 ThinkCentre M83z Hardware Maintenance Manual...

  • Page 127: Chapter 9. Additional Service Information

    – Start the Setup Utility. – Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support. 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “BIOS update procedures” on page 121.

  • Page 128: Updating (Flashing) The Bios From A Disc

    Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8.1 (64-bit) operating system, do the following: 1.

  • Page 129: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 130: Power Management

    • For Windows 8.1: Click Choose what the power button does. 4. In the Shutdown setting section, clear Turn on fast startup. Note: If the settings are unavailable, click Change settings that are currently unavailable. 5. Click Save changes. ThinkCentre M83z Hardware Maintenance Manual...

  • Page 131: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 132: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery...

  • Page 133: Index

    CRUs (Customer Replaceable Units), returning defective LCD panel replacing deleting a password Lenovo Solution Center © Copyright Lenovo 2014...
  • Page 134 I/O assembly system fan replacing replacing recovering system-board shield from a POST/BIOS update failure installing recovery removing boot-block removing computer cover computer stand control-button board television output notice ThinkCentre M83z Hardware Maintenance Manual...
  • Page 135 BIOS, updating (flashing) 122–123 trademarks troubleshooting, basic troubleshooting, diagnostics updating (flashing) the BIOS updating (flashing) the BIOS USB connector using passwords Setup Utility VESA mount bracket installing removing VGA-out connector viewing and changing settings Wi-Fi card replacing © Copyright Lenovo 2014...
  • Page 136 ThinkCentre M83z Hardware Maintenance Manual...

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