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(BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered trademark and ® owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a ® ®...
Contents 1 Working on Your Computer..............7 ................7 Before Working Inside Your Computer ......................8 Recommended Tools ....................8 Turning Off Your Computer ................9 After Working Inside Your Computer 2 Cover......................11 ....................... 11 Removing The Cover ......................12 Installing The Cover 3 Front Bezel....................13 ....................13 Removing The Front Bezel...
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..................25 Removing The Intrusion Switch ..................26 Installing The Intrusion Switch 9 Speaker...................... 27 ..................27 Removing The Internal Speaker ..................28 Installing The Internal Speaker 10 Processor....................29 ................ 29 Removing The Heat Sink And Processor ................. 31 Installing The Heat Sink And Processor 11 Coin-Cell Battery..................
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: The color of your computer and certain components may appear differently than shown in this document. To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
Cover Removing The Cover Follow the procedures in Before Working Inside Your Computer. Pull up the cover release latch at the side of the computer. Lift the cover upward to a 45—degree angle and remove it from the computer. Related Links Installing The Cover...
Installing The Cover Place the cover on the computer. Press down on the cover till it clicks into place. Follow the procedures in After Working Inside Your Computer. Related Links Removing The Cover...
Front Bezel Removing The Front Bezel Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Gently pry the front bezel retention clips away from the chassis located at the side edge of front bezel. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.
Installing The Front Bezel Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front. Rotate the bezel toward the computer to engage the four front-bezel retention clips until they click into place. Install the Cover.
Expansion Card Tab Removing The Expansion Card Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Push the release tab on the card-retention latch outward. Gently pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the card.
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Lift the PCI expansion card (if any) up and out of its connector and remove it from the system. Lift the PCI x4 expansion card (if any) up and out of its connector and remove it from the system. Related Links Installing The Expansion Card...
Installing The Expansion Card Insert the PCIe x4 card into the connector on the system board and press down until it is securely in place. Insert the PCIe card into the connector on the system board and press down until it is securely in place.
Optical Drive Removing The Optical Drive Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Remove the Front Bezel. Remove the data cable(1) and power cable(2) from the back of the optical drive. Slide down the optical drive latch and then push the optical drive from the back toward the front of the computer.
Installing The Optical Drive Installing The Optical Drive Slide up the optical drive latch and then push the optical drive from the front toward the back of the computer. Connect the data cable and power cable to the back of the optical drive. Install the Front Bezel.
Hard Drive Removing The Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Remove the data cable(1) and power cable(2) from the back of the hard drive. Press both blue securing-bracket tabs inward and lift the hard drive bracket out of the bay.
Repeat the preceding steps for the second hard drive, if available. Related Links Installing the Hard Drive Installing The Hard Drive Flex the hard drive bracket and then insert the hard drive into the bracket. Press both blue securing-bracket tabs inward and slide the hard drive bracket into the bay in the chassis.
Memory Removing The Memory Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Press down on the memory retaining tabs on each side of the memory modules. Lift the memory modules out of the connectors on the system board. Related Links Installing the Memory...
Installing The Memory Insert the memory modules into the connectors on the system board. Install the memory in the order of A1 > B1 > A2 > B2. Press down on the memory modules until the release tabs spring back to secure them in place.
Chassis Intrusion Switch Removing The Intrusion Switch Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Disconnect the intrusion cable from system board. Slide the intrusion switch toward the chassis bottom and remove it from the chassis. Related Links Installing the Intrusion Switch...
Installing The Intrusion Switch Insert the Intrusion Switch into the chassis rear and slide it toward the chassis top to secure it. Connect the intrusion cable to the system board. Install the Cover. Follow the procedures in After Working Inside Your Computer.
Speaker Removing The Internal Speaker Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Disconnect the speaker cable from the system board. Unthread the internal speaker cable from the chassis clip. Press down the speaker-securing tab and slide the speaker upwards to remove.
Related Links Installing the Internal Speaker Installing The Internal Speaker Press the speaker-securing tab and slide the speaker downward to secure it. Thread the internal speaker cable into the chassis clip. Connect the speaker cable to the system board. Install the Cover. Follow the procedures in After Working Inside Your Computer.
Processor Removing The Heat Sink And Processor Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Disconnect the heat sink/fan assembly cable from the system board. Use a Phillips screwdriver to loosen the captive screws securing the heat sink/fan assembly to the system board.
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Press the release lever down and then move it outward to release it from the retention hook that secures it. Lift the processor cover. Lift the processor to remove it from the socket and place it in antistatic packaging.
Related Links Installing the Heat Sink and Processor Installing The Heat Sink And Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Gently lower the processor cover. Press the release lever down and then move it inward to secure it with the retention hook.
Coin-Cell Battery Removing The Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Carefully press the release latch away from the battery to allow the battery to pop up from the socket. Lift the coin-cell battery out of the computer. Related Links Installing the Coin-Cell Battery...
Installing The Coin-Cell Battery Place the coin cell battery into the slot on the system board. Press the coin cell battery downward until the release latch springs back into place and secures it. Install the Cover. Follow the procedures in After Working Inside Your Computer.
Power-Switch Cable Removing The Power Switch Cable Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Remove the Front Bezel. Remove the Optical Drive. Disconnect the power switch cable from the system board. Unthread the power switch cable from the chassis clips. Unthread the power switch cable from the chassis clip.
Gently pry the power switch cable free. Slide the power switch cable out through the front of the computer. Related Links Installing the Power Switch Cable Installing The Power Switch Cable Slide the power switch cable in through the front of the computer. Secure the power switch cable to the chassis.
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Thread the power switch cable into the chassis clips. Connect the power switch cable to the system board. Install the Optical Drive. Install the Front Bezel. Install the Cover. Follow the procedures in After Working Inside Your Computer. Related Links Removing the Power Switch Cable...
Front Thermal Sensor Removing The Front Thermal Sensor Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Disconnect the thermal sensor cable from the system board. Unthread the thermal sensor cable from the chassis clip. Gently pry the thermal sensor away from the chassis front and remove.
Related Links Installing the Front Thermal Sensor Installing The Front Thermal Sensor Gently secure the thermal sensor to the chassis front. Thread the thermal sensor cable into the chassis clips. Connect the thermal sensor cable to the system board. Install the Cover. Follow the procedures in After Working Inside Your Computer.
System Fan Removing The System Fan Follow the procedures in Before Working Inside Your Computer. Remove the cover. Disconnect the chassis fan cable from the system board. Pry and remove the system fan away from the four grommets securing it to the back of the computer.
Installing The System Fan Place the chassis fan in the chassis. Pass the four grommets through the chassis and slide outward along the groove to secure in place. Connect the fan cable to the system board. Install the Cover. Follow the procedures in After Working Inside Your Computer.
Input/Output Panel Removing The Input/Output Panel Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Remove the Front Bezel. Disconnect the Input/output panel and FlyWire cable from the system board. Unthread the I/O Panel and FlyWire cable from the clip on the computer. Remove the screw that secures the I/O panel to the computer.
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Slide the I/O panel towards the left of the computer to release it. Remove the I/O panel by routing the cable through the front of the computer. Related Links Installing the Input/Output Panel...
Installing The Input/Output Panel Insert the Input/Output Board into the slot on the chassis front. Slide the Input/Output Board towards the right of the computer to secure to the chassis. Use a Phillips screwdriver to tighten the single screw securing the Input/Output Board to the chassis.
Power Supply Removing The Power Supply Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Disconnect the power cables connected to the hard drive(s) and optical drive(s). Unthread the power cables from the clips in the computer. Disconnect the 24-pin power cable from the system board.
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Disconnect the 4-pin power cable from the system board. Remove the four screws securing the power supply to the back of the computer. Push in on the blue release tab beside the power supply (1), and slide the power supply towards the front of the computer (2).
Lift the power supply out of the computer. Related Links Installing the Power Supply Installing The Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it. Use a Phillips screwdriver to tighten the screws securing the power supply to the back of the computer.
System Board Removing The System Board Follow the procedures in Before Working Inside Your Computer. Remove the Cover. Remove the Front Bezel. Remove the Expansion Card. Remove the heat sink and processor. Disconnect all the cables connected to the system board. Remove the screws that secure the system board to the computer.
Carefully tilt the system board to 45–degrees, and then lift the system board out of the computer. Related Links Installing the System Board Installing The System Board Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.
System Setup System Setup The system offers the following options: • Access System Setup by pressing <F2> • Bring up a one-time boot menu by pressing <F12> Press <F2> to enter System Setup and make changes to the user-definable settings. If you have trouble entering System Setup using this key, press <F2>...
benefit here is that the user does not have to remember the <Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes (although they still work). NOTE: The BIOS features an option to disable either or both of the keystroke prompts under the System Security / Post Hotkeys submenu. When you enter the <F12>...
Dell Technical Support. The blank is filled with a SmartVu code. To research the code given, search for the SMVU codes in the Dell Knowledge Base. These codes are only meant to be phrase indicators; perform thorough troubleshooting before replacing components.
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General System Information Displays the following information: • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Date, Manufacture Date, and the Express Service Code. • Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3 Size, and DIMM 4 Size.
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System Configuration Serial Port Identifies and defines the serial port settings. You can set the serial port to: • Disabled • COM1 • COM2 • COM3 • COM4 NOTE: The operating system may allocate resources even though the setting is disabled. SATA Operation Configures the operating mode of the integrated hard drive controller.
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System Configuration USB Configuration This field configures the integrated USB controller. You can set the USB Controller to : • Enable USB Controller • Disable USB Mass Storage Dev • Disable USB Controller Miscellaneous This field lets you enable or disable the following on-board Devices devices.
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Security • Admin Password Max • System Password Min • System Password Max Password Changes Enables or disables the user from changing the system password without the administrative password. This option is enabled by default. Non-Admin Setup This option lets you determine whether changes to the setup Changes option are permitted when an administrator password is set.
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Security enable its agent security module through an interface provided by the BIOS. Computrace and Absolute are registred trademarks of Absolute Software Corporation. • Deactivate - This option is disabled by default. • Disable • Activate Chassis Intrusion This field controls the chassis intrusion feature. You can set this option to: •...
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Performance improve with the additional cores. This option is enabled by default. Intel® SpeedStep™ This option enables or disables the Intel SpeedStep mode of the processor. When disabled, the system is placed into the highest performance state and the Intel Speedstep applet, or native operating system driver, is prevented from adjusting the processor's performance.
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Power Management Fan Control Override Controls the speed of the system fan. This option is disabled by default. NOTE: When enabled, the fan runs at full speed. Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal.
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Virtualization Support provided by Intel® Virtualization Technology. Enable Intel® Virtualization Technology - This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable Intel® Virtualization Technology for Direct I/O - This option is disabled by default.
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System Logs BIOS Progress Events Displays the BIOS Progress event log.
Troubleshooting Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED • Ensure that any power strips being used are plugged into an electrical outlet and are turned • Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED illuminates, the problem may be with your system board. • If the LED next to the switch does not illuminate, disconnect all internal and external peripherals, and press and hold the power supply test button.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED failure has modules, then occurred. re-install one module and re- start the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all...
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED A possible system Remove all board failure has peripheral cards occurred. from the PCI and PCI-E slots and re- start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED system board is faulty. A possible coin cell Remove the coin battery failure has cell battery for one occurred. minute, reinstall the battery, and restart. The computer is in a Ensure that the on condition.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED reinstalled all modules without error. • If available, install working memory of the same type into your computer. A possible graphics • Ensure that the card failure has display/monitor is plugged into a occurred.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into your computer.
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Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED and restart the computer. • Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts. A possible system •...
Problem Description Troubleshooting Light Pattern Steps Diagnostic LEDs Power Button LED connected to the system board. • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is...
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Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer 1-2-2 DMA initialization failure 1-2-3 DMA page register read/write failure 1-3-1 through 2-4-4 DIMMs not being properly identified or used 3-1-1 Slave DMA register failure 3-1-2 Master DMA register failure 3-1-3...
[nnnn]. routine three consecutive times for the For help in resolving this problem, please same error. Contact Dell and report the note this checkpoint and contact Dell checkpoint code (nnnn) to the support Technical Support.
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Error Message Description memory modules and, if necessary, replace them. Diskette drive 0 seek failure A cable may be loose or the computer configuration information may not match the hardware configuration. Diskette read failure The floppy disk may be defective or a cable may be loose.
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Error Message Description Memory address line failure at address, A memory module may be faulty or read value expecting value improperly seated. Reinstall the memory modules and, if necessary, replace them. Memory allocation error The software you are attempting to run is conflicting with the operating system, another program, or a utility.
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Unexpected interrupt in protected mode The keyboard controller may be malfunctioning or a memory module may be loose. WARNING: Dell's Disk Monitoring System During initial startup, the drive detected has detected that drive [0/1] on the possible error conditions. When your...
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Error Message Description the only bootable drive, enter System Setup and change the appropriate drive setting to None. Then remove the drive from the computer. Write fault The operating system cannot write to the floppy or hard drive. Write fault on selected drive The operating system cannot write to the floppy or hard drive.
Specifications Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or Start in Windows XP) Help and Support, and then select the option to view information about your computer. Processor Processor type: •...
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Video Integrated: • Intel HD Graphics 2000/3000 (with Intel Core i3 DC 65 W and Intel Core i5/i7 QC vPRO 95 W-class CPU-GPU combo) Discrete PCI Express x16 graphics adapter Audio Integrated four Channel High Definition Audio Network Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communication System Information System Chipset...
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Cards PCI-Express x16 up to two full-height cards Mini PCI Express none Drives Externally Accessible (5.25–inch drive bays) Internally Accessible: 3.5–inch SATA drive bays 2.5–inch SATA drive bays External Connectors Audio: Back Panel two connectors for line-out and line-in/ microphone Front Panel two connectors for microphone and headphone...
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System Board Connectors PCI 2.3 data width (maximum) — 32 bits one 120-pin connector Mini-Tower, Desktop PCI Express x1 data width (maximum) — one 36-pin connector one PCI Express lane PCI Express x16 (wired as x4) data width one 164-pin connector (maximum) —...
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Four lights located on the front panel of the computer. For more information on the diagnostic lights, see the Service Manual at support.dell.com/manuals. Back of the computer: Link integrity light on integrated green — a good 10 Mbps network adapter connection exists between the network and the computer.
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Controls and Lights Network activity light on integrated yellow light — A blinking yellow network adapter light indicates that network activity is present. Power supply diagnostic light Green light — The power supply is turned on and is functional. The power cable must be connected to the power connector (at the back of the computer) and the electrical...
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Environmental Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% to 80% (non-condensing) Storage 5% to 95% (non-condensing) Maximum vibration: Operating 0.26 GRMS Storage...
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support Select your support category.