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Sharp UX-385 Operation Manual
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Sharp UX-385 Operation Manual

Sharp UX-385 Operation Manual

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1. Installation
2. Sending Documents
3. Receiving Documents
4. Making Copies
5. Making Telephone Calls
6. Answering Machine Connection
7. Special Functions
8. Option Settings
9. Printing Reports and Lists
10. Maintenance
11. Troubleshooting
MODEL
UX-385
FACSIMILE
OPERATION MANUAL

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Summary of Contents for Sharp UX-385

  • Page 1 MODEL UX-385 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Making Telephone Calls 6. Answering Machine Connection 7. Special Functions 8. Option Settings 9. Printing Reports and Lists 10. Maintenance 11. Troubleshooting...
  • Page 2 CAUTION: For a complete electrical disconnection pull out the mains plug. VORSICHT: Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen. ATTENTION: Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur. AVISO: Para una desconexión eléctrica completa, desenchufar el enchufe del tomacorriente. VARNING: För att helt koppla från strömmen, dra ut stickproppen.

  • Page 3: Introduction

    8 lines/mm Vertical: Standard: 3.85 lines/mm Fine/Halftone: 7.7 lines/mm Super fine (transmission only): 15.4 lines/mm * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 4 Display 16-digit LCD display Recording system Thermal transfer recording Halftone (greyscale) 64 levels Intended use Analogue public switched telephone network (CTR21) / PBX Compatibility ITU-T (CCITT) G3 mode Configuration Half-duplex, desktop transceiver Compression scheme MH, MR, MMR Scanning method Sheet-feeder CIS (Contact Image Sensor) Effective printing width 204 mm max.

  • Page 5: Important Safety Information

    Height: 312 mm Weight Approx. 3.5 kg As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
  • Page 6 Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm.

  • Page 7: Table Of Contents

    Table of Contents Introduction Important safety information ....... . 3 Table of Contents 1.
  • Page 8 Table of Contents 6. Answering Machine Connection Preparations ......... . . 55 Using the Connection .

  • Page 9: Installation

    1. Installation Unpacking Checklist If any are missing, Before setting up, make contact your dealer sure you have all of the or retailer. following items. Rapid key Operation Paper tray Telephone Imaging film manual labels line cord cartridge extension Imaging film Original Handset Handset...

  • Page 10: A Look At The Operation Panel

    A Look at the Operation Panel A Look at the Operation Panel FACE DOWN (MAX 10 SHEETS) TEL FAX A.M. TEL/FAX SPEED RECEPTION VOLUME DIAL MODE DOWN RESOLUTION FUNCTION REDIAL PQRS WXYZ COPY/HELP SEARCH STOP SYMBOLS 05/POLL SPEAKER START/MEMORY SPEED DIAL key VOLUME key Press this key to dial a 2-digit Press these keys to adjust the...
  • Page 11 A Look at the Operation Panel SEARCH/R key Press this key to search for an automatic dialling number, or, if you are on a P .B.X. extension, press this key to transfer a call. SPEAKER key Press this key to hear the line and fax tones through the speaker before sending a document, or dialling a voice number.

  • Page 12: Connections

    Connections Connections Handset Power lead Connect the handset as shown and Plug the power lead into a 220 - 230 place it on the handset rest. V, 50 Hz, earthed (2-prong) AC outlet. The ends of the handset lead are Caution: identical, so they will go into either The mains outlet (socket outlet)
  • Page 13 Connections Telephone line cord Trays Insert one end of the line cord into the Attach the paper tray extension. socket on the back of the machine Pull the paper release plate marked TEL. LINE. Insert the other forward. Insert the paper tray end into a wall telephone socket.
  • Page 14 Connections Other devices If desired, you can use an answering machine or an extension telephone on the same line as your fax. The answering machine or extension telephone can be connected directly to the TEL. SET socket on your fax (note that this socket is not available in some countries), or to another wall socket.

  • Page 15: Loading The Imaging Film

    When replacing the film, use a roll of The initial starter roll of imaging film Sharp UX-3CR imaging film. One roll included with your fax can print about can print about 95 A4 pages.
  • Page 16 Loading the Imaging Film Remove the imaging film cartridge Remove the new roll of imaging film from the print compartment (grasp from its packaging. the handle at the front of the Do not yet remove the band that cartridge) and turn it over. holds the rolls together.
  • Page 17 Loading the Imaging Film Insert the large gear into the large Rotate the large gear toward you holder on the imaging film cartridge until the film is taut. (make sure it clicks into place), and then insert the small gear on the other end of the spool into its holder.
  • Page 18 Loading Printing Paper. FUNCTION INITIALIZE FILM START/MEMORY When to replace the imaging film Replace the imaging film when the display shows: FILM END Use the following imaging film, which is available from your dealer or retailer: Sharp UX-3CR Imaging Film...

  • Page 19: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load A4 size paper in the paper tray. The maximum number of sheets is: 60 for paper from 60 to 75 g/m 50 for paper from 75 to 90 g/m Insert the stack of paper into the Fan the paper, and then tap the tray, print side down.
  • Page 20 Loading Printing Paper Push the paper release plate back Your fax has been set at the factory down. to print at normal contrast. Depending on the type of paper If the paper release plate is not you have loaded, you may find that pushed down, paper feed errors you obtain better print quality by will result.

  • Page 21: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin using your fax, you need to enter your name and the Once you enter this information, telephone number of your it will automatically appear at fax.
  • Page 22 Up to 24 characters can be entered. Example: SPEAKER SHARP = 77777 444 22 7777 SPACE = (Example) To insert a space between digits, press the # key. To insert a "+", press the * key.
  • Page 23 Entering Your Name and Fax Number Press the START/MEMORY key to save your name in memory. START/MEMORY The display will show: SECURITY SELECT Press the STOP key to return to the date and time display. STOP...

  • Page 24: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and reports, and are printed at the top of every page you fax. 3 key FUNCTION key Enter a two-digit number for the day ("01"...
  • Page 25 Setting the Date and Time Enter a two-digit number for the hour ("00" to "23") and a two-digit number for the minute ("00" to "59"). Example: 9:25 Press the START/MEMORY key to start the clock. START/MEMORY The display will show: JUNK FAX # MODE Press the STOP key to return to the date and time display.

  • Page 26: Selecting The Reception Mode

    Selecting the Reception Mode Selecting the Reception Mode Your fax machine has four modes for receiving incoming calls and faxes: Setting the reception mode TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also Press the RECEPTION MODE key be received;...

  • Page 27: Volume Adjustment

    Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the UP and DOWN keys. DOWN key UP key When the display shows the desired volume level, press the SPEAKER key to turn off the speaker.
  • Page 28 Volume Adjustment The ringer will ring once at the selected level, then the date and time will reappear in the display. If you selected RINGER: OFF OK ?, press the START/MEMORY key. START/MEMORY Note: When the reception mode is set to TEL, the ringer will still ring at LOW if turned off.

  • Page 29: Sending Documents

    2. Sending Documents Transmittable Documents Size and weight Note: Letters or graphics on the edges of a document will not be scanned. The size and weight of documents that you can load in the document feeder depend on whether you load Letters in one page at a time or several pages the shaded...

  • Page 30: Loading The Document

    Loading the Document Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 31 Loading the Document Removing a document from the feeder Close the operation panel, making sure it clicks into place. If you need to remove a document from the feeder, open the operation panel. Click! Important! Do not try to remove a document without opening the operation panel.

  • Page 32: Resolution And Contrast

    Resolution and Contrast Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution You must adjust the setting is STANDARD settings each time you and the default contrast don't want to use the setting is AUTO.
  • Page 33 Resolution and Contrast Press the RESOLUTION key one or more times until the desired resolution and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting. The second time you move through the list, the contrast setting DARK will appear.

  • Page 34: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax.

  • Page 35: Using The Redial Key

    Sending a Fax by Normal Dialling When you hear the reception tone, press the START/MEMORY key. Replace the handset if you used it. START/MEMORY When transmission is completed, the fax will beep once. Using the REDIAL key You can press the REDIAL key to redial the last number dialled.

  • Page 36: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialling Sending a Fax by Automatic Dialling You can dial a fax or telephone number by simply pressing a Rapid Key, or by pressing the SPEED DIAL key and entering a two-digit number. To use Automatic Dialling, you must first store the full fax or telephone number in your fax machine.
  • Page 37 Sending a Fax by Automatic Dialling Storing fax and telephone numbers for Automatic Enter the fax or voice number by Dialling pressing the number keys (max. of 32 digits including pauses). Press these keys: FUNCTION PQRS WXYZ FAX/TEL # MODE Press the SPEED DIAL key to Press 1 to select SET.

  • Page 38: Clearing Numbers

    SPEAKER the first letter to advance the key pressed before dialling. cursor. Example: SPEAKER SHARP = 77777 444 22 7777 Clearing numbers SPACE = Press these keys: FUNCTION FAX/TEL # MODE Press 2 to select CLEAR.
  • Page 39 Sending a Fax by Automatic Dialling Press the START/MEMORY key. START/MEMORY Return to Step 3 to clear another number, or press STOP to exit. STOP Step 3 or Making changes To make changes in a number previously stored, repeat the storing procedure.

  • Page 40: Rapid Key Dialling

    Sending a Fax by Automatic Dialling Rapid Key Dialling Speed Dialling If the number you want to dial has Speed Dialling can be used to dial been stored for Automatic Dialling as any number that has been stored for a Speed Dial number from 01 to 05, Automatic Dialling.
  • Page 41 Sending a Fax by Automatic Dialling Check the display. If the name or Enter the number of the receiving number shown is correct, press the machine by pressing the numeric START/MEMORY key. (If not, keys. press the STOP key and then repeat Step 2.) PQRS WXYZ...
  • Page 42 Sending a Fax by Automatic Dialling If you don't remember the first Load the document(s). letter, go to Step 4 (you will scroll through the list from the beginning). If a name wasn't stored for the number, press 0. This will cause numbers, not names, to appear when you scroll.

  • Page 43: Automatic Redialling

    Sending a Fax by Automatic Dialling Automatic redialling If you use automatic dialling (including Direct Keypad Dialling) and the line is busy, the machine will automatically redial the number. Up to 2 redialling attempts will be made at intervals of 5 minutes. To stop automatic redialling, press the STOP key.

  • Page 44: Receiving Documents

    3. Receiving Documents Using TEL/FAX Mode Press the RECEPTION MODE key until the arrow in the display points to TEL/FAX. RECEPTION MODE TEL/FAX A.M. When the reception mode is set to TEL/FAX, your fax automatically answers all calls on 2 rings. After answering, your fax monitors the line for about 5 seconds to see if a fax tone is being sent.

  • Page 45: Using Fax Mode

    Using FAX Mode Using FAX Mode Press the RECEPTION MODE key until the arrow in the display points to FAX. RECEPTION MODE A.M. TEL/FAX When the reception mode is set to FAX, the machine will automatically answer all calls on 2 rings and receive incoming faxes. 2 rings Fax reception You can change the number of rings on which the machine answers calls by...

  • Page 46: Using A.m. Mode

    Using A.M. Mode Using A.M. Mode Press the RECEPTION MODE key until the arrow in the display points to A.M. RECEPTION MODE TEL/FAX A.M. In A.M. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the fax machine. See Chapter 6 for more details.

  • Page 47: Using Tel Mode

    Using TEL Mode Using TEL Mode Press the RECEPTION MODE key until the arrow in the display points to TEL. RECEPTION MODE A.M. TEL/FAX When the reception mode is set to TEL, you must answer all calls using the fax machine's handset or an extension phone connected to the same line.
  • Page 48 Using TEL Mode Answering with an extension Comments: phone Your fax will not accept the signal to begin reception (5**) if a document is loaded in its feeder. Answer the extension phone when If you have set Option Setting 16 to it rings.
  • Page 49 Using TEL Mode 2 in 1 Print Reception Ratio To save paper, you can have the size The fax has been set at the factory to of your incoming faxes reduced by automatically reduce the size of 55%. This will allow you to receive, for received documents to fit the size of example, a 2-page document on one the printing paper.
  • Page 50 Using TEL Mode Press 1 to turn automatic reduction on, or 2 to turn it off. AUTO 100% If you selected AUTO, go to Step 3. If you selected 100%, go to Step 4. If you selected AUTO, select the reception ratio to be used in the event that the memory becomes full (automatic reduction is not possible...

  • Page 51: Substitute Reception To Memory

    Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with OUT OF PAPER, SET PAPER &...

  • Page 52: Making Copies

    4. Making Copies Your fax can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. If you are only making one copy of Load the document(s) face down.
  • Page 53 Making Copies Copy Cut-off If you are making one copy per When making a copy of a document original, press the START/ that is longer than the printing paper, MEMORY key. If you are making use the copy cut-off setting to select multiple copies per original, enter whether the remaining part of the the number of copies per original (if...

  • Page 54: Making Telephone Calls

    5. Making Telephone Calls Your fax can be used like a regular telephone to make and receive voice calls. To make or receive a phone call, the power must be on. Pick up the handset or press the Speak with the other party when SPEAKER key.

  • Page 55: Chain Dialling

    Making Telephone Calls Chain Dialling Issuing tone signals After lifting the handset, you can dial If you are on a pulse dial line, you can any combination of Normal Dialling, use the "*" key to temporarily issue Rapid Key Dialling and Speed Dialling tone signals when you press the numbers.

  • Page 56: Transferring Calls

    Making Telephone Calls Making enquiry calls Transferring calls During the telephone conversation, During the telephone conversation, press the SEARCH/R key. This press the SEARCH/R key. This puts puts the other party on hold. the other party on hold. SEARCH SEARCH When you hear the dial tone, dial When you hear the dial tone, dial the number of the third party for the...

  • Page 57: Answering Machine Connection

    6. Answering Machine Connection Preparations If you have connected an answering machine to your fax as described in Connections in Chapter 1, you can receive both voice messages and fax transmissions on the same line while you are out. To use the connection, first change the outgoing message of your answering machine, and then set the reception mode of your fax to A.M.

  • Page 58: Using The Connection

    Activating the Ansewering Machine Connection Using the Connection How answering machine Set the reception mode of your fax mode operates to A.M. by pressing the While you are out, all of your RECEPTION MODE key. incoming calls will be answered by the answering machine and its RECEPTION MODE...

  • Page 59: Optional A.m. Connection Settings

    Activating the Ansewering Machine Connection Optional A.M. Connection Settings If necessary, you can use the following settings to improve the response of the answering machine connection to incoming calls. Quiet Detect Time To change the Quiet Detect Time setting, reset Option Setting 9 as explained in Chapter 8, Option This function causes the fax machine Settings.
  • Page 60 Activating the Ansewering Machine Connection Quiet Detect Start Timing Off Hook Hold This setting can be used to delay the This setting can be used to make the start of the Quiet Detect Time fax automatically take over the line function.

  • Page 61: Special Functions

    7. Special Functions Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.

  • Page 62: Cover Sheet

    Cover Sheet Cover Sheet You can have the fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. For the recipient's name to appear, you must dial using a Speed Dial or Rapid Key number with the name programmed.
  • Page 63 Cover Sheet Selecting a header message (optional) Select a message by entering a number from 1 to 4: When the cover sheet function is turned on, you can also select a 1: URGENT message which will appear as a 2: IMPORTANT header at the top of the cover sheet.

  • Page 64: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P .01", "P .02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P .

  • Page 65: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 17 to YES as explained in Chapter 8, and then enter the fax numbers from which you do not want to receive faxes as shown below.
  • Page 66 Blocking Reception of Unwanted Faxes Enter the full number you want to block (max. of 20 digits). PQRS WXYZ Press the START/MEMORY key. START/MEMORY Return to Step 3 to enter (or clear) another number, or press STOP to exit. STOP Step 3 or...

  • Page 67: Sending Documents From Memory

    Sending Documents From Memory Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 68 Sending Documents From Memory Press the START/MEMORY key if you entered a Speed Dial number or a full number. START/MEMORY The document will be scanned and stored in memory. Your fax will then dial the receiving machine and transmit the document (redialling will be done automatically if necessary).

  • Page 69: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.

  • Page 70: Polling Security

    Polling (Requesting a Fax Transmission) Polling security Storing and clearing fax numbers for polling Polling Security allows you to prevent permission unauthorized polling of your machine. When this function is turned on, You can store up to 10 fax numbers polling will only take place when the in your machine's list of permitted fax number of the polling fax machine...
  • Page 71 Polling (Requesting a Fax Transmission) Enter the fax number (max. of 20 digits). PQRS WXYZ Press the START/MEMORY key. START/MEMORY Return to Step 3 to enter (or clear) another number, or press STOP to exit. STOP Step 3 or...

  • Page 72: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at the same time, and the times they will be performed can be specified up to 24 hours in advance.

  • Page 73: To Cancel An Operation

    Timer Operations To cancel an operation Adjust the resolution and/or If you need to cancel an operation contrast if desired (skip to the next after it has been set, follow the steps step if you don't want to change below. settings).

  • Page 74: Option Settings

    8. Option Settings The option settings let you customise your fax to better suit your needs. An initial setting has been made for each option at the factory. You can change a setting by following the steps described for each option below. First press FUNCTION FUNCTION and 4, then press # or * to...
  • Page 75 Option Settings Setting 3: RECALL INTERVAL This sets the amount of time your fax will wait between automatic redials when the line is busy. Enter 01 for 1 minute, 02 for 2 minutes, etc., up to a maximum of 15 minutes.
  • Page 76 Option Settings Setting 6: REMOTE RECEPTION SELECT If you don't intend to use the above TEL/FAX REMOTE NUMBER, you can turn detection of the number off. This will ensure that the fax never mistakenly attempts to begin reception if it detects a signal similar to the TEL/FAX REMOTE NUMBER while you are talking on an extension phone.
  • Page 77 Option Settings Setting 8: PSEUDO RINGING DURATION This sets the duration of pseudo ringing when the reception mode is set to TEL/ FAX. Enter a number from 1 to 4 as follows: 1 (15 SEC.): 15 seconds 2 (30 SEC.): 30 seconds 3 (60 SEC.): 60 seconds...
  • Page 78 Option Settings Setting 11: OFF HOOK HOLD TIME This setting can be used to make the fax automatically take over the line a set number of seconds after an answering machine connected to the fax answers. Set the number of seconds by entering a 3-digit number (001 to 255), or enter 000 to turn off the function.
  • Page 79 Option Settings Setting 14-1: PBX CONNECTION Press 1 (YES) if the machine is connected to a PBX. Press 2 (NO) if it is connected to a regular public line. Initial setting: 2 FUNCTION until display Press PBX CONNECTION shows: (If you select 1, Setting 14-2 will subsequently appear in the display.
  • Page 80 Option Settings Setting 15: FLASH SELECT If you are on a PBX and have set the PBX Select setting to "Flash", use this setting to select the Flash time length. If your PBX line is a normal telephone line, press 1 to select SHORT TIME.
  • Page 81 Option Settings Setting 18: POLLING Press 1 if you want to use Rapid Key 05/POLL as a polling key. Press 2 if you want to use it as a regular Rapid Key. Initial setting: 2 FUNCTION until display Press POLLING shows: STOP COVER SHEETMODE...
  • Page 82 Option Settings Setting 21: ERROR CORRECTION MODE (ECM) Press 1 (YES) to have any distortions in a transmission due to noise on the telephone line be corrected before print-out at the receiving end. This is only effective when the other machine has ECM as well. Press 2 (NO) to turn the function off.

  • Page 83: Printing Reports And Lists

    9. Printing Reports and Lists You can print out lists showing settings and information entered in the fax. You can also have the fax automatically print out a report on transactions after they are made. The lists and the report are described below. Printing a list Activity Report This report shows information on...
  • Page 84 Printing Lists Explanation of headings SENDER/ The fax number of the other machine involved in the transaction. In the case of a transmission, the number RECEIVER dialled appears. In the case of a reception, the programmed ID of the sending machine appears. If this machine does not have an ID function, the communication mode will appear (for example, "G3").

  • Page 85: Timer List

    Printing Lists Timer List Transaction Report This list shows the timer operations This report is printed out which are currently set. automatically after an operation is completed to allow you to check the Telephone Number List result. Your fax is set at the factory to print out the report only when an error occurs.

  • Page 86: Maintenance

    10. Maintenance Fax print head Open the operation panel (grasp Clean the printing head frequently to the finger hold and pull up), and assure optimum printing then pull the release on the right performance. side of the machine forward to open the print compartment cover.
  • Page 87 Maintenance Wipe the print head and roller with Close the print compartment cover isopropyl alcohol. (press down on both sides to make sure it clicks into place), and then Roller Print head close the operation panel. Caution! Do not use benzene or thinner. Avoid touching the print head with hard objects.

  • Page 88: The Housing

    Maintenance Make sure that all dirt and stains Pull the paper release plate toward (such as correcting fluid) are removed, as dirt and stains will you, reinsert the paper in the paper cause vertical lines on transmitted tray, and then push the paper images and copies.

  • Page 89: Troubleshooting

    11. Troubleshooting Problems and Solutions Answering machine connection Problem Check and remedy The answering machine • Make sure your fax machine's reception mode is set connection does not to A.M. operate properly • Make sure your fax machine's TEL. LINE socket is connected to the wall socket.

  • Page 90: Line Error

    Problems and Solutions Line error Problem Check and remedy LINE ERROR appears in • Try the transaction again. If the error persists, check the display and/or a the following: transaction report is printed out with COM. E- and a • Check the connection. The cord from the TEL. LINE number from 0 to 14 in the socket to the wall socket should be no longer than two NOTE column.
  • Page 91 • If the receiving machine is in manual mode with no attendant, reception will not be possible. • If the receiving machine is not a Sharp model, make sure it is G3 compatible. • Check the display for error messages.
  • Page 92 Problems and Solutions General print quality is • It is important to select a paper that is appropriate for poor. the thermal transfer printer in your fax. We recommend using laser quality paper that has a very smooth finish. Copier paper will work, but it sometimes tends to yield a lighter print quality.

  • Page 93: General Problems

    Problems and Solutions General problems Problem Check and remedy Information cannot be • Make sure the fax is plugged in and the imaging film programmed in the fax. and paper have been loaded. (Programming is not possible if the imaging film and printing paper have not been loaded.) See Loading the Imaging Film and Loading Printing Paper in Chapter 1.

  • Page 94: Messages And Signals

    Messages and Signals Messages and Signals Display messages. A.M. OFF HOOK When the fax is in A.M. reception mode, this message appears when the handset of an answering machine (or extension phone) connected to the fax has been lifted. CHECK PAPER SIZE An incorrect size of paper has been loaded in the paper tray.
  • Page 95 Messages and Signals MEMORY IS FULL The memory is full. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory in Chapter 3).

  • Page 96: Audible Signals

    Messages and Signals The SEARCH/R key has been pressed. Press # or * to SEARCH DIAL search for an automatic dialling number, or press STOP to return to the data and time display. (See Using the SEARCH/R key in Sending a Fax by Automatic Dialling in Chapter 2.) SET PAPER &/ Check the printing paper.

  • Page 97: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document Close the operation panel, making If the original document doesn't feed sure it clicks into place. properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key.
  • Page 98 Clearing Paper Jams Open the operation panel (grasp Gently pull the jammed paper out of the finger hold and pull up), and the machine, making sure no torn then pull the release on the right pieces of paper remain in the print side of the machine forward to compartment or rollers.
  • Page 99 Clearing Paper Jams Pull the paper release plate toward you, reinsert the paper in the paper tray, and then push the paper release plate back down. If SET PAPER & PRESS START KEY appears in the display, make sure the paper is inserted correctly and then press the START/MEMORY key.

  • Page 100: Quick Reference Guide

    QUICK REFERENCE GUIDE INSTALLATION ENTERING YOUR NAME AND NUMBER Note: Imaging film and paper must be loaded to perform the following operation. FUNCTION 1. Press: Display shows: OWN NUMBER SET T E L S E T T E L I N 2.

  • Page 101: Receiving Faxes

    Quick Reference Guide SETTING THE DATE AND TIME SENDING DOCUMENTS Note: Imaging film and paper must be loaded Place your document (up to perform the following operation. to 10 pages) face down in the document feeder. Press: FUNCTION Display shows: DATE &...

  • Page 102: Index

    Index Direct Keypad Dialling Display A.M. reception mode Display messages Activity Report Document feeder Automatic printing Document guides Answering machine connection Document restrictions Activating Document rollers Off Hook Hold Document sizes Quiet Detect Start Timing Document, maximum scanning size Quiet Detect Time Select Auto Receive Troubleshooting ECM (Error Correction Mode)
  • Page 103 Index Loading the document Redial key Redialling Remote Reception Select Removing original document Memory Resolution Sending documents from Resolution key Substitute reception to Ringing volume Rollers,cleaning Normal Dialling Number keys Scanning glass, cleaning Number of rings in FAX and TEL/FAX Search Dialling reception modes Search/R key...
  • Page 107 SHARP CORPORATION PRINTED IN SPAIN (TINSE4208FFEZ)

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