Table of Contents
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Model shown is KX-TG7861.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG78xxE(en)_1225_ver011.pdf
Operating Instructions
Digital Cordless Answering System
1
KX-TG7861E
Model No.
KX-TG7862E
KX-TG7863E
KX-TG7864E
2012/12/25
12:25:48
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Table of Contents
Related Manuals for Panasonic KX-TG7861E
Summary of Contents for Panasonic KX-TG7861E
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Page 1: Operating Instructions
Model shown is KX-TG7861. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q... -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the base unit .............35 Model composition ........3 Listening to messages using the Accessory information ........3 handset ............35 General information ........5 Remote operation ........36 Important Information Answering system settings ......38 For your safety ..........6 Voice Mail Service Important safety instructions ......7 Voice mail service ........39... -
Page 3: Introduction
Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG7861E/KX-TG7862E/KX-TG7863E/KX-TG7864E Accessory information Supplied accessories... -
Page 4: Expanding Your Phone System
Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 7: Important Safety Instructions
R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin. -
Page 8: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. -
Page 9: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 10: Getting Started Setting Up
Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233E. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226E. To power outlet Press plug firmly. Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”... -
Page 11: Note When Setting Up
(use). jack using a T-adaptor. Your Panasonic sales R Actual battery performance depends on shop can offer you more information about usage and ambient environment. -
Page 12: Controls
Getting Started unit or charger and let it charge for at least Display 7 hours. MeN (Off/Power) MR/ECON R: Recall/Flash Controls ECO: Eco mode shortcut key N (Noise reduction key) Handset Charge contacts n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Display
Getting Started Charge contacts Item Meaning Speaker “Greeting Only” is selected as the caller’s N (Locator) recording time. In this case, N (Erase) the answering system answers calls with a greeting N (Answer on) message and caller Answer on indicator messages are not recorded. -
Page 14: Screen Saver Mode
Getting Started This icon is displayed when the key finder Icon Action is registered. Allows you to edit phone This menu icon is displayed when the key numbers. (page 29) finder is not registered. Adds new entry. (page 21, 29) Displays the character entry mode for phonebook search. -
Page 15: One Touch Eco Mode
Getting Started Note: Date and time R When there is another cordless phone Important: nearby and it is in use, the base unit transmission power may not be reduced. R When you install the batteries for the first R Activating one touch eco mode reduces the time, the handset may prompt you to set range of the base unit in standby mode. -
Page 16: Making/Answering Calls
Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service. -
Page 17: Useful Features During A Call
Making/Answering Calls Note: MbN: Select the desired volume. R To change the recall/flash time, see MOKN a MeN page 25. Temporary handset ringer off For call waiting or Call Waiting While the handset is ringing for a call, you can Caller ID service users turn the ringer off temporarily by pressing M To use call waiting or Call Waiting Caller ID,... -
Page 18: Key Lock
Making/Answering Calls Press M N while talking. MbN: “Equalizer” a MOKN MbN: Select the desired setting. Press MOKN to exit. Note: R When this feature is turned on, displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise. -
Page 19: Shared Phonebook
Shared Phonebook Press the dial key (0 to 9, or #) which Shared phonebook contains the character you are searching for (page 41). The shared phonebook allows you to make R Press the same dial key repeatedly to calls without having to dial manually. Any display the first entry corresponding to handset registered to the base unit can use each character located on that dial key. - Page 20 Shared Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 16).
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Page 21: Speed Dial
Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 3) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display. -
Page 22: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus N (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. - Page 23 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
- Page 24 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0-6: Off-6 <6> #160 – Handset Ringer Volume 0-6: Off-6 <3> #G160 – – Base Unit *4, *5 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #217 Caller Barred Speed Dial – – #261 Eco Setup Transmission 1: <Normal> #725 2: Low Power Display Setup <Wallpaper1> #181 – Wallpaper 1: <On> 0: Off #198 – Clock 1: <Colour1> #182 –...
- Page 26 Programming Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset...
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Page 27: Special Programming
Programming If you register 2 or more key finders. *10 If you have 2 or more key finders. *11 You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. -
Page 28: Night Mode
Programming R If you want to make an outside call when After the selected amount of time passes, the the snooze function is activated, please handset rings. If you select “No Ringing”, stop the snooze function before making the the handset never rings during night mode. call. -
Page 29: Registering A Unit
Programming N (right soft key) #256 Storing unwanted callers Enter the base unit PIN (default: “0000”). You can store up to 30 phone numbers in the R If you forget your PIN, see page 45. call barred list. Select the handsets to be restricted by Important: pressing 1 to 6. - Page 30 (for example, unit by using a DECT repeater. Please use is displayed even when the handset is only the Panasonic DECT repeater noted on near the base unit), re-register the handset. page 4. Contact your Panasonic dealer for Handset: details.
- Page 31 Programming DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M R The registration tone stops. Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG78xxE(en)_1225_ver011.pdf 2012/12/25 12:25:50...
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Page 32: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 33 Caller ID Service Erasing selected caller information MCN ( ) MbN: Select the desired entry. N a MbN: “Yes” a MOKN a MeN Erasing all caller information MCN ( ) N a MbN: “Yes” a MOKN a MeN Storing caller information to the phonebook MCN ( ) MbN: Select the desired entry.
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Page 34: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M... -
Page 35: Listening To Messages Using The Base Unit
Answering System R If new messages have been recorded, the MbN: “Yes” a MOKN base unit plays back new messages. After a beep sounds, hold the handset R If there are no new messages, the base about 20 cm away and speak clearly into unit plays back all messages. -
Page 36: Remote Operation
Answering System If pressed within the first 5 seconds of a MbN: Select the desired item from the message, the previous message is message list. a M played except when playing back from R You can erase the selected message the message list. -
Page 37: Using The Answering System
Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorised the voice guidance to prompt you. parties from listening to your messages Operation remotely. -
Page 38: Answering System Settings
Answering System – Change the number of rings of the voice mail service so that the answering Answering system settings system can answer the call first. To do so, contact your service provider/ Number of rings before the unit telephone company. answers a call Caller’s recording time You can change the number of times the... -
Page 39: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 40: Intercom/Locator
Intercom/Locator MbN: “Intercom” a MOKN Intercom MbN: Select the desired unit. a MOKN Intercom calls can be made between Wait for the paged party to answer. handsets. R If the paged party does not answer, press M N to return to the outside call. Note: To complete the transfer: R When paging the handset, the paged... -
Page 41: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 41). – Press MFN or MEN to move the cursor left or right. –... - Page 42 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG78xxE(en)_1225_ver011.pdf 2012/12/25 12:25:51...
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Page 43: Error Messages
Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again. -
Page 44: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not... - Page 45 Useful Information Problem Cause/solution I cannot register a R The maximum number of handsets (6) is already registered to handset to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 30). R You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.”...
- Page 46 Useful Information Problem Cause/solution The handset does not R The ringer volume is turned off. Adjust ringer volume (page 16, ring. 24). R Night mode is turned on. Turn it off (page 28). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 24). ring.
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Page 47: Liquid Damage
Useful Information Problem Cause/solution The unit does not emit R If the first ring is turned off, the number of rings decreases by 1 the specified number of from the specified number of rings. rings. Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. -
Page 48: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 49: Index
Index Hold: 17 Incoming call barring: 28 Index Intercom: 40 Key finder: 24, 26 Additional handsets: 29 Key lock: 18 Alarm: 27 Keytones: 25 Answering calls: 16 Answering system: 34 Making calls: 16 Call screening: 34 Missed calls: 32 Erasing messages: 35, 36, 37 Mute: 17 Greeting message: 34 Night mode: 28... - Page 50 Notes TG78xxE(en)_1225_ver011.pdf 2012/12/25 12:25:51...
- Page 51 Notes TG78xxE(en)_1225_ver011.pdf 2012/12/25 12:25:51...
- Page 52 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...