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H H H H Y Y Y Y B B B B R R R R I I I I D D D D T T T T E E E E L L L L E E E E P P P P H H H H O O O O...
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No representation is made that this manual is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC Infrontia be liable for any incidental or consequential damages in connection with the use of this manual.
Table of Contents Location of Controls....................1 ..........................1 ELEPHONE Using Your Telephone ....................2 ..........................2 SING ELEPHONE ........................2 YMBOLS SED IN ANUAL ..........................2 ALLING A ORKER ............................2 UTSIDE ALLS ....................2 ANDLING AND EROUTING ALLS ’ .....................3 HROUGH ...........................3 LACING ALLS UICKLY ........................3 ROUPS ..........................3 RIVACY...
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Table of Contents Hold/Transfer/During Conversation .................19 ..............................19 System Hold ............................19 Automatic Hold ..........................19 Exclusive Hold ...........................19 ............................20 USIC ........................20 XTERNAL USIC ...............................20 RANSFER Unannounced Transfer ........................20 Announced Transfer ..........................21 Attendant Reverting...........................21 Recall Trunk Display ..........................21 .............................22 ............................22 ONFERENCE Add-On Conference...........................22 Multi-Line Conference ........................23 Internal Conference ...........................24 ) ..................24...
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Table of Contents Other Intercom Features ...................38 BGM ..............................38 ............................38 OORPHONE ..........................38 ONTROL ............................39 ONITOR Alphanumeric Display TEL Features ...............40 ............................40 ESSAGE Message Edit Mode ...........................40 Selectable Display Messaging......................41 Broadcasting the Message at Later Time..................42 DND Message ...........................43 Leave Message with MW ........................43 Camp-On Message..........................44 Reverse Message..........................44 ............................45...
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Table of Contents SMDR O .......................73 HARGE UTPUT ........................74 HARTS ...........................74 YSTEM UMBER (KTS) ....................74 YSTEM LASH ATES FOR Index ...........................75 Memo ..........................77...
Using Your Telephone Using Your Telephone Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, you can see the name of a co-worker who calls you. (You may be able to change the time and date on your phone if it’s not correct.
Using Your Telephone When Your Call Can’t Go Through Don’t just hang up when your call can’t get through to a co-worker! Use Camp On (page 31) to wait without hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you’re waiting. If you don’t have time to wait, leave a Callback request (page 31).
Trunk Outgoing Call Specified Trunk Access Trunk lines can be grouped into a maximum of 30 groups. The line groups assigned to each extension are used for out-going calls. Up to two outgoing line groups can be assigned to an extension by system programming.
Trunk Outgoing Call Last Number Dialing (LND) The last telephone number dialed on a trunk outgoing call can be redialed. A maximum of 18 digits is stored. To use Last Number Dialing: 1. Lift handset or press key. LINE 2. Press a key.
Trunk Outgoing Call Abbreviated Dialing The system provides common-use abbreviated dial. Abbreviated Dialing allows storage of up to 100 or 200 locations 18 digit telephone number under 2 or 3 digit codes (00 to 99 or 000 to 199). System Abbreviated Dial numbers can be programmed only at extension No.10.
Trunk Outgoing Call One-Touch Dialing One-Touch Dialing allows you to store ten of your most frequently called outside numbers as personal abbreviated dial numbers at your extension so you can call them with just a single touch. Dial number to be stored is up to 18 digits including pauses (TRFR key), flashes (FLASH key) and stops (CONF key).
Trunk Outgoing Call Toll Restriction Toll Restriction determines extension’s ability to make calls. Each extension is assigned one of the six classes (A to F) per mode (Day/Night). Toll Restriction Class A is the highest with no dialing restrictions and the Class F is the lowest, available only intercom calls.
Trunk Outgoing Call Dial Block If you are going to be away from your desk, you can temporarily program your phone to block outgoing calls. If this option is enabled for you, just enter a four digit personal code. If this 4-digit personal code is forgotten, it can be erased by the extension #10 by entering a special password.
Trunk Outgoing Call Flash Flash allows you to access certain features of the telephone company or PBX to which your telephone system is connected. This lets you take full advantage of whether features the connected telephone company or PBX offers. Flash accesses these features by momentarily interrupting the loop current on your outside line. This is much like briefly pressing and then releasing the hookswitch on your telephone at home.
Trunk Outgoing Call Key Touch Tone The Key Touch Tone feature allows a tone to be emitted from the built-in speaker each time a Line, One- Touch or dial pad key is pressed. The tone confirms the key was fully pressed. To activate Key Touch Tone: - Do not lift handset.
Trunk Outgoing Call Automatic Repeat Dialing Trying to get in touch with a customer and their phone is always busy or unanswered? Don’t keep redialing it manually - have Automatic Repeat Dial do it for you. Automatic Repeat Dial will retry your call until the called party answers or the feature is cancelled.
Trunk Outgoing Call Automatic Off-Hook Trunk Access If Automatic Off-Hook Trunk Access is enabled for your telephone, you can access an idle trunk line without pressing Line key or dialing Trunk Access Code. This feature is useful for Key Telephone users who make mainly outside calls, or to connect Fax Machine (Modems).
Trunk Incoming Call Incoming Trunk Access Trunk lines can be grouped into a maximum of 30 groups with 2 line groups assigned per extension by system programming. The line groups assigned to each extension can access incoming calls and set the audible assignments (day and/or night mode ringing) for the extensions.
Trunk Incoming Call Night Service (Manual/Auto) Night Service puts the night audible (ringing) assignment into effect manually or automatically. Incoming calls on a specific line group will ring at extensions that are assigned night audible for that line group. Night Service remains set even if the system power is turned off.
Trunk Incoming Call Call Forward Call Forward reroutes your incoming outside calls so they ring at a different extension. While you set Call Forward, you still have access to incoming calls. Incoming access is shared with the receiving (destination) extension, but only the destination extension rings. Calls cannot be rerouted to an extension in Do Not Disturb.
Trunk Incoming Call Follow Me When you are away from your extension and has to use another extension, Follow Me reroutes your incoming outside calls to that extension. There are four types of Follow Me same as Call Forward. - Follow Me Immediate All calls transferred immediately to the destination.
Trunk Incoming Call Do Not Disturb (DND) (See "Do Not Disturb" on page 36) Executive DND Executive DND allows two extensions to be specially paired for the purpose of forwarding calls. The extension designated as the "executive" can forward its incoming calls to the extension designated as the "secretary".
Hold/Transfer/During Conversation Hold System Hold System Hold puts an outside call on Hold so that it can be picked up from any extension in the system. If the System Hold Recall program is enabled, a call left on System Hold longer than a programmed period of time re-rings the extension that placed it on Hold.
Hold/Transfer/During Conversation To retrieve a call on Exclusive 1. Lift handset. Hold: 2. Press flashing key. LINE 1. Lift handset. 2. Dial 051 or 951. Music On Hold Music On Hold sends a synthesized music to an outside party on System or Exclusive Hold. The system provide a synthesized melody.
Hold/Transfer/During Conversation Announced Transfer Announced Transfer automatically puts the call on System Hold so that the transferring extension can notify the receiving extension before actually sending the call. To receive an Announced Transfer, receiving extension just wait on the line to be automatically connected to the transferred caller. Both the transferring and receiving extensions receive a "fast flash"...
Hold/Transfer/During Conversation Park Hold Park Hold allows you to place an outside call in a waiting state so that any other key telephone extension within the same Park Hold group may pick it up. After parking the call, you can Page the person receiving the call and hang up.
Hold/Transfer/During Conversation <Method 2> 1. Establish outside call. To establish an Add-On DND/CONF Conference: 2. Press key. 3. Press key and call the other telephones by paging and tell the Line key number. The called parties must press the Line key to join. DND/CONF 4.
Hold/Transfer/During Conversation Internal Conference Internal Conference allows a multiple-party Intercom conversation. You can establish an Internal Conference with up to five other extension users (i.e., for a total of six internal parties). 1. Establish Intercom call. The called party must answer To establish an Internal using the handset.
Other Trunk Features PBX Compatibility The system can accommodate Central Office (CO) lines or lines from a Private Branch Exchange (PBX) already installed at the customer site. The lines are similar in the way incoming calls are answered, but different in the way outgoing calls are placed - an outgoing call on a PBX line requires an access code before dialing, while an outgoing call on a CO line does not.
Other Trunk Features Unsupervised Conference Unsupervised Conference allows an extension user to establish a Conference with two outside parties, then drop out of the call - leaving the outside callers talking. Once you drop out, you are not part of the conversation.
Other Trunk Features DISA (Trunk-to-Trunk) Direct Inward System Access (Trunk-to-Trunk) lets someone outside the system call in on a DISA Line and place an outside call on a system line, bypassing the system operator. A security code is required to place an outside call (Trunk-to-Trunk), and the Toll Restriction Class assigned to a security code determines the type of calls that can be placed.
Intercom Outgoing Call Intercom Call Intercom Call allows extension-to-extension conversation. The system can be programmed for one of two Intercom Signaling modes: ringing or voice announce. When voice announce is programmed, an Intercom call signals the called extension with a beep (not ringing). After the beep sounds, the caller can make a voice announcement over the speaker of the called extension.
Intercom Outgoing Call - Make conversation with an outside party. To hold and transfer a Trunk One-Touch 1. Press a desired key set as DSS key. call using a DSS key: - The Trunk line will automatically be held, then intercom call will be established.
Intercom Outgoing Call Group Hunt Group Hunt searches for an idle extension among all the extensions in a particular Hunting Group. Extensions are assigned to Hunting Groups in programming - for example, all the extensions in a sales department might be assigned to Hunting Group 4. When you dial a Hunting Group number, the Group Hunt feature automatically calls the first idle one it finds.
Intercom Outgoing Call Camp-On (Callback) Instead of hanging up after calling a busy extension, Camp-On lets you dial a code and wait off-hook until the extension becomes available. As soon as the extension becomes free, the call automatically goes through. Or, if you hang up after dialing the code, Callback automatically redials a busy extension.
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Intercom Outgoing Call To cancel all Message Waiting 1. Lift handset. you left: indications 2. Press key. 3. Dial ∗ ∗ 4. Hang up. 1. Lift handset. 2. Dial 059 or 959. - Do not lift handset- To cancel all Message Waiting OPAC 1.
Intercom Outgoing Call Paging Internal Paging lets you make a paged announcement over the speaker of the other telephones in the system. Any extension can make a page, but only key telephones that are assigned to an Internal Page Zone can receive a page.
Intercom Outgoing Call 1. Lift handset or press at a phone that received the To reply to Meet-Me Answer: page. 2. Press key. 3. Dial announced code. - 80-87, or 88(same zone) 1. Lift handset at a phone that received the page. 2.
Intercom Incoming Call Intercom Answer Intercom Answer (just lifting the handset) lets you answer either signal intercom call or voice announced intercom call in a single step. Handsfree Answerback lets a key telephone extension user answer a voice announced Intercom call without touching the phone.
Intercom Incoming Call Meet-Me Conference Paging (See "Paging" page 34) Do Not Disturb (DND) Do Not Disturb (DND) blocks incoming calls and Intercom Off-Hook Signaling. An extension user can activate DND while on a call or while the extension is idle. There are four levels of DND: Level 0 =>...
Intercom Incoming Call Intercom Hold It is possible to place an Intercom call on hold. While on hold, music is sent to the held party. Unlike Trunk line hold, when an Intercom call is held, no other action can be taken by the holding party. Only the hold- originating station can re-answer this line by pressing the ICM key.
Other Intercom Features Background Music (BGM) sends music from a FM receiver, cassette tape deck or CD player your company provides to the speaker in your telephone. This helps give you a pleasant working environment. The Background Music plays whenever your phone is idle. To turn BGM on or off while 1.
Other Intercom Features Room Monitor Room Monitor lets one extension monitor (listen to) the environmental sounds in an area or room containing another extension. Several extensions can monitor the same extension; however, only one monitored extension can be assigned in a system. To activate or cancel Room 1.
Alphanumeric Display TEL Features Text Message Message Edit Mode BTXD type Key Telephones are equipped with a 2-line, 16-character Liquid Crystal Display (LCD). These displays are used to provide information such as: data/time, elapsed call time on outside calls, digits dialed, internal calling party number and Abbreviated Dialing entries, but can also perform sending and receiving of messages.
Alphanumeric Display TEL Features Selectable Display Messaging You can select a preprogrammed Selectable Display Message for your extension. Display telephone callers see the selected message when they call your extension. Selectable Display Messaging provides personalized messaging. For example, you could select the message "LEFT FOR THE DAY". Any display telephone user calling the extension would see the message.
Alphanumeric Display TEL Features CHECK OPAC 1. Press To store system message: 2. Dial message number (00-49) to refer. 3. Dial ∗ (No.10 extension only) 4. Edit message by Message Edit Mode. CHECK 5. Press 6. Dial message number to store. 7.
Alphanumeric Display TEL Features DND Message DND Message send a message to a calling extension when your telephone activated DND for Intercom calls. TRFR 1. Press To set DND message using 2. Dial message number (00-49), dial preset messages: ∗ One-Touch Press key No.1 or No.2 for personal message, then...
Alphanumeric Display TEL Features CHECK 1. Press To cancel message at message- originated telephone: - First message appears on the display. 2. Use to scroll forward and use ∗ scroll backward. 3. Press to cancel message. HOLD CLEAR Press to return to idle condition. To call back or delete message CHECK ∗...
Alphanumeric Display TEL Features Time and Date You see the Time and Date on your telephone’s display when it is idle and while using some functions of the phone. The Time and Date are programmed at the station connected to port 10 (usually extension 10). Although entered in 24-hour format, the system time always displays in 12-hour format (AM/PM).
Alphanumeric Display TEL Features 1. Press key twice. To store names for each extension: 2. Press 3. Dial extension number to store. (Extension No10 only) ∗ 4. Dial 5. Input the letters of the name by Message Edit Mode. 6. Press 7.
Alphanumeric Display TEL Features Alarm Clock The Alarm Clock feature lets you set two alarms on your display key telephones as a reminder for appointments, meeting, etc. The alarms sound every day at the set time unless they are canceled. 1.
Other Features Handsfree (Speaker & Microphone) Speakerphone Speakerphone, a feature of Display phones, allows a user to place calls and answer ringing calls without lifting the handset - a key is pressed instead. To converse on a Speakerphone call, you just speak toward the phone;...
Other Features Microphone On/Off Microphone On/Off lets you turn the phone's microphone on or off. The microphone can be turned on or off while an extension is idle or during a Speakerphone/Handsfree call. - When the microphone is on, you can conduct a Speakerphone/Handsfree conversation as usual - by just speaking toward the phone - and the microphone picks up your voice.
Other Features Station Message Detail Recording(SMDR) Station Message Detail Recording (SMDR) provides a printed record of the outside calls placed and answered at each extension in the system. Typically, the record outputs to a customer-provided serial printer or to a personal computer. SMDR allows the system administrator to account for usage at each extension and trunk.
Other Features External Call Forward on DISA External Call Forward (Trunk to Trunk) allows outside parties calling on the DISA Line to transfer the call to other outside parties automatically when system is set to the External Call Forward Mode. The destination of the telephone number must be set on the abbreviated dial No.
Other Features 1. Press To store a feature under a One- 2. Press key. Touch or Line key: OPAC 3. Press , dial LINE 4. Press a desired key. One-Touch 5. Dial feature number (01-22). 6. Dial ∗ 7. Press 1.
Other Features DSS Console If you do a lot of call processing (like an operator or dispatcher), you may have a Direct Station Selection (DSS) Console (use NX7NE-64BD DSS as DSS console) with your display type key telephone. The system can connect a maximum of 2 DSS Consoles. The DSS Console gives you a Busy Lamp Field (BLF) and one-button access to extensions and certain system features.
Other Features Headset Operation To get even more freedom and convenience than with Handsfree, purchase a Headset and connect it to your telephone. in place of the handset. Like using Handsfree, using the handset frees up the user's hands for other work.
Other Features Viewing Incoming Caller-ID Information When the system receives an incoming call with Caller-ID information, you can view it on your phone’s display manually or automatically depending on the types of call. Outside call that rings your phone To view Caller ID Information: Caller-ID information of the incoming call is shown on your phone display automatically without any operation.
Other Features Storing Caller-ID Information to the Caller-ID Table While on a Call To store the Caller-ID information -On-hook condition shown on your display: OPAC 1. Press key. 2. Dial 8137101 -If you hear a confirmation tone (one short beep), the 15 : 20 27/08/98 information is successful stored in an empty bin in Caller-...
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Other Features To add an entry to the Caller-ID Table: - On-hook condition OPAC THU 27 15:20PM 1. Press key. 2. Press - This searches an available bin number. 3. Dial number. BIN NO. 002 (example: 8137103) INPUT TEL NO. 4.
Other Features Making Outgoing Calls Using Caller-ID Table Bin Number To make an outgoing call by bin number: - On-hook condition BIN NO. OPAC 1. Press key. 2. Press BIN NO. 001 3. Dial bin number (001-100). (example: 001) LINE 01 4.
Other Features Using the Searched Information Shown on the Display To call the displayed number or name: LINE 1. Press a key. 8137101 (example: Line 1) INFRONTIA CORP - Loop key can be used instead of Line key. LINE 01 8137101 To change the information: 1.
Other Features Temporary Memory When a call is abandoned while you are away, or when you fail to store Caller-ID information to Caller-ID Table because the Table is full, caller’s information will be automatically stored in the Temporary Memory ( up to 100 names and numbers).
Other Features VAU (Voice Announce Unit) DISA with Automated Attendant The VAU provides guidance messages for DISA to help callers reach an extension or Hunt Group easily. It can answer up to three incoming calls simultaneously. The VAU allows you to record 25 phrase of VAU messages (1-25) for Automated Attendant.
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Other Features Message Message Type When Demanding Message for This message is sent before outside caller dials to leave a Leave a Message or message or telephone number. This message is sent when Telephone Number extension user did not record Personal Message. This message is used by only KTS with Display.
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Other Features Message Message Type When Ending Message for Leave This message is sent when outside caller finishes for Telephone Number leaving telephone number. Example Message: Telephone Number has been recorded. Confirmation Message for This message is sent when telephone number is left at Leave Telephone Number each KTS with display..
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Other Features Message Message Type When Waiting Message This message is sent instead of music on hold while calling the extension. Example Message: Please wait for a moment. You will be put through. General Message These numbers are used for General Message.
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Other Features 1. Lift handset or press To record a VAU Message: 2. Dial - If Busy, voice paths may be occupied, or user operates at extension other than #10. (Extension No.10 only) 3. Dial VAU Message No. (01-25) (See Note) 4.
Other Features Simple Voice Mail Feature The VAU can be used as simple Voice Mail. On the Extension Access feature in DISA, when outside caller calls to extension which is set the Absent mode, outside caller hears Absent Message(Personal Message) that extension user left and outside caller can leave a message.
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Other Features To confirm an Absent 1. Lift handset or press Message (Personal 2. Dial .(Play-back start.) 3. Hear a message from handset or built-in speaker. Message): 4. Hang up or press 1. Lift handset. 2. Dial (or 9571). 3. Hear a message from handset. 4.
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Other Features To erase all messages: 1. Lift handset or press 2. Press 3. Press ∗ 4. Hang up or Press 1. Lift handset. 2. Press (or 958). 3. Hang up. To go off the MW Lamp: 1. On-hook condition. OPAC CHECK 2.
Other Features Hotel/Motel Feature SLT Hold Cancel The system provides the mode that Single Line Telephone can not use flashing operation. This feature is useful for prohibiting guest phones’ putting call on hold. Check with your supplier for details. DSS Mode Switching The Extension paired with a DSS console allows the DSS console to indicate extension status in three modes.
Other Features Room Status When the DSS Console is in Room Status Mode, Room Status can be Changed at No.10 extension or at all extensions according to your needs. To Change room status in 1. Lift handset or press Room status mode: 2.
Other Features Dial Block Dial Block can be set or canceled at Attendant extension (No.10 extension). This feature allows the user to restrict the guests’ outside calls. - On-hook condition To set Dial Block at Attendant OPAC 1. Press key. extension (No.10 extension): 2.
Other Features OPAC To cancel Wakeup Call: 1. Press key. 2. Press 3. Dial extension No. (e.g. 12) (Extension No.10 only) ∗ 4. Press to accept. 5. Press to cancel the pre-set time. (1 short beep tone ∗ shall be sent.) 6.
Other Features Call Charge SMDR Output In Hotel/Motel environment, you can output the total call charge of each guest telephone to SMDR printout. All outside calls, which include the dials stored in Charge Code Table, are charged according to the corresponding charge rate.
Charts System Number Plan Due to the flexibility built into the system, your dialing codes may differ from those in this manual. Check with your supplier and make a note in the Revised Codes column of any differences. STANDARD CODES REVISED CODES Extensions 10 –...