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Toshiba IK-WD04A User Manual
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NETWORK CAMERA

IK-WD04A
Model:
User's Manual
For information on our latest products and peripheral devices, refer to the
following Website:
http://www.toshibasecurity.com
If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).

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Table of Contents
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Summary of Contents for Toshiba IK-WD04A

  • Page 1: Network Camera

    NETWORK CAMERA IK-WD04A Model: User's Manual For information on our latest products and peripheral devices, refer to the following Website: http://www.toshibasecurity.com If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).
  • Page 2: Table Of Contents

    Table of Contents Introduction ����������������������������������������������������������������������������������������������������������������������������������������������������������������� 4 Important Safeguards ������������������������������������������������������������������������������������������������������������������������������������������������� 6 Important Safeguards (Cont�) ������������������������������������������������������������������������������������������������������������������������������������� 8 Notes on Use and Installation ������������������������������������������������������������������������������������������������������������������������������������� 9 Precautions for Use �������������������������������������������������������������������������������������������������������������������������������������������������� 10 Package Contents ���������������������������������������������������������������������������������������������������������������������������������������������������� 11 Physical Description ������������������������������������������������������������������������������������������������������������������������������������������������� 12 Installation ���������������������������������������������������������������������������������������������������������������������������������������������������������������� 16 Hardware Installation ������������������������������������������������������������������������������������������������������������������������������������������� 16 Network Deployment �������������������������������������������������������������������������������������������������������������������������������������������...
  • Page 3 Troubleshooting ������������������������������������������������������������������������������������������������������������������������������������������������������ 107 Specifications ��������������������������������������������������������������������������������������������������������������������������������������������������������� 108 Appearance Diagram ���������������������������������������������������������������������������������������������������������������������������������������������� 110 Technology License Notice ��������������������������������������������������������������������������������������������������������������������������������������111 End-user License Agreement on Free Software Components Used in the TOSHIBA Network Camera ��������������� 112 Trademarks ������������������������������������������������������������������������������������������������������������������������������������������������������������� 117...
  • Page 4: Introduction

    Introduction FCC (USA)-INFORMATION NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 5 Thank you for purchasing the IK-WD04A Network Camera. Before using the camera, read this User's Manual carefully to ensure correct usage. After reading this User's Manual, save it for future reference. The design, specifications, software, and User's Manual contents are subject to change without prior notice.
  • Page 6: Important Safeguards

    Important Safeguards 1. Read Instructions Read all the safety and operating instructions before operating the product. 2. Retain Instructions Retain the safety instructions and user's manual for future reference. 3. Warnings Comply with all warnings on the product and in the user's manual. 4.
  • Page 7 13. Lightning For additional protection on this camera during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the power supply and cable system. This will prevent damage to the camera due to lightning and power- line surges.
  • Page 8: Important Safeguards (Cont.)

    Important Safeguards (Cont.) CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...
  • Page 9: Notes On Use And Installation

    Notes on Use and Installation Do not aim the camera at the sun Never aim the camera at the sun even with the camera power off. Do not shoot intense light Intense light such as a spotlight may cause a bloom or smear. A vertical stripe may appear on the screen.
  • Page 10: Precautions For Use

    Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.
  • Page 11: Package Contents

    Package Contents l IK-WD04A l Video Out Cable l CD-ROM l Alignment Sticker IK-WD04A Ver. WD04-01 l Warranty Card l Quick Start Guide and Important Safeguards l Clamp Filter l Screws and Anchors RJ45 Female / Female Coupler...
  • Page 12: Physical Description

    Physical Description First, refer to page 12 of the Quick Start Guide(QSG) to remove the dome cover. Flip the black retention tabs in the counter-clockwise direction to release the dome cover (clockwise if you look from the bottom up.) Black Cover General Input Terminal Block Lens 10/100BaseT Ethernet...
  • Page 13 General I/O Terminal Block This Network Camera provides a general input terminal block which is used Name to connect external input devices. Digital Input NOTE The diagrams below apply when "Digital Input" is used for an alarm input. Internal Circut Signal Condition Digital Input...
  • Page 14 Status LED The LED indicates the status of the Network Camera. Item LED status Description LED steady ON Power on and system booting LED OFF Power off Green Steady + Blink every 1 sec. Network works (heartbeat) Green LED Steady ON + LED OFF Network fail Blink...
  • Page 15 SD/SDHC Card and Capacity This network camera is compliant with Micro SD/SDHC 32GB and other preceding standard Micro SD cards for local storage. NOTE ● There is a limit to the number of rewrites that is possible with the SD memory card. Replacing the SD memory card when performing periodic maintenance of the camera is recommended.
  • Page 16: Installation

    Installation Hardware Installation Please verify that your product package contains all the accessories listed in the Package Con- tents listed on page 11. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 or higher. Hardware Installation is shown in the Quick Start Guide(QSG).
  • Page 17 2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router. ■ HTTP port: default is 80 ■ RTSP port: default is 554 ■...
  • Page 18: Software Installation

    4. After searching, the main installer window will pop up. Click on the MAC and model name which matches the MAC of the camera. IK-WR12A 0002D1714270 38KG E324690 NOTE ● This Software is proprietary client software for TOSHIBA Network Camera.
  • Page 19: Ready To Use

    Ready to Use 1. Access the Network Camera on the LAN. 2. Retrieve live video through a web browser. 2012/10/12 08:36:55...
  • Page 20: Accessing The Network Camera

    Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players and 3GPP-compatible mobile devices. Using Web Browsers Use Installation Wizard to access the Network Cameras on the LAN. If your network environment is not a LAN, follow these steps to access the Network Camera: ®...
  • Page 21 ® ► If you see a dialog box indicating that your security settings prohibit running ActiveX ® Controls, please enable the ActiveX Controls for your browser. 1. Choose Tools > Internet Options > Security > Custom Level. ® 2. Look for Download signed ActiveX controls;...
  • Page 22: Using Rtsp Players

    Using RTSP Players To view the MPEG-4 streaming media using RTSP players, you can use players that support RTSP streaming. 1. Launch the RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. 3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for stream1 or stream2>...
  • Page 23: Using 3Gpp-Compatible Mobile Devices

    Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.
  • Page 24: Main Page

    Main Page This chapter explains the screen elements on the main page. It is composed of the following sections: TOSHIBA Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window. Resize Button TOSHIBA Logo Camera Control Area Hide Button...
  • Page 25 Global View: Click on this item to display the Global The viewing region of the current video View window. The Global View window contains a full stream view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream).
  • Page 26 H.264 / MPEG-4 Protocol and Media Options: The transmission protocol and media options for H.264 / MPEG-4 video streaming. For further configuration, please refer to Client Settings on page 28. Time: Display the current time. For further configuration, please refer to Video > Image > Genral settings on page 68.
  • Page 27 ■ The following window is displayed when the video mode is set to MJPEG: MPEG-4 Protocol and Media Options Video Title Time Video (TCP-V) 2012/10/12 17:08:56 Title and Time Video 17:08:56 2012/10/12 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Video > Image on page 68.
  • Page 28: Client Settings

    Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.264 / MPEG-4 Protocol Options H.264/MPEG-4 Protocol Options Depending on your network environment, there are four options with the transmission protocols with H.264 or MPEG-4 streaming:...
  • Page 29 MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination for the recorded video files. File name prefix: Enter the text that will be appended to the front of the video file name.
  • Page 30 Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. TOSHIBA offers an easy-to-use user interface that helps you set up your network camera with minimal effort. To simplify the setting procedure, two types of user interfaces are available: Advanced Mode for professional users and Basic Mode for entry-level users.
  • Page 31: System > General Settings

    Advanced Mode Navigation Area Configuration List Click to switch to Basic Mode Firmware Version Each function on the configuration list will be explained in the following sections. Those functions that are displayed only in Advanced Mode are marked with Advanced Mode . If you want to set up advanced functions, please click on [Advanced Mode] at the bottom of the configuration list.
  • Page 32 System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer.
  • Page 33: System > Homepage Layout

    System > Homepage layout Advanced Mode This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field.
  • Page 34 Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings. Font Color of the Video Title Font Color...
  • Page 35 ■ Follow the steps below to set up a custom homepage: 1. Click Custom on the left column. 2. Click to select a color on on the right column. Color Selector Custom Pattern 3. The palette window will pop up as shown below. 4.
  • Page 36: System > Logs

    System > Logs Advanced Mode This section explains how to configure the Network Camera to backup the system log to a remote server. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2.
  • Page 37: System > Parameters

    Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in chronological order. The access log is stored in the Network Camera’s buffer and older events will be overwritten when the number of events reaches a limit. The access log messages stored in the Network Camera will be all cleared after reboot or power down the Network Camera.
  • Page 38: System > Maintenance

    Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the TOSHIBA website. The file is in .pkg file format. 2. Click Browse… and specify the firmware file.
  • Page 39 General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 53). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
  • Page 40 3. Open the file with text editor and locate your time zone; set the start and end time of DST. When completed, save the file. In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m.
  • Page 41 The following message is displayed when attempting to upload an incorrect file format. Export configuration file: Click to export all parameters for the device and user-defined scripts. Update configuration file: Click Browse… to update a configuration file. Please note that the model and firmware version of the device should be the same as the configuration file.
  • Page 42: Security > User Account

    Security > User Account This section explains how to enable password protection and create multiple accounts. Root Password The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root” account first. 1.
  • Page 43: Security > Https (Hypertext Transfer Protocol Over Ssl)

    Security > HTTPS (Hypertext Transfer Protocol over SSL) Advanced Mode This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
  • Page 44 5. Click Home to return to the main page. Change the address from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS. https:// https://192.168.5.151/index.html 2012/10/12 08:36:55...
  • Page 45 3. The following information will show up in a pop-up window after clicking Create. Then click Save to generate the certificate. 4. The Certificate Information will automatically be displayed in the third column as shown below. You can click Property to see detailed information about the certificate. 5.
  • Page 46 3. If you see the following Information bar, click OK and click on the Information bar at the top of the page to allow pop-ups. 4. The pop-up window shows an example of a certificate request. 5. Look for a trusted certificate authority that issues digital certificates. Enroll the Network Camera. Wait for the certificate authority to issue a SSL certificate;...
  • Page 47 NOTE ● 1. How do I cancel the HTTPS settings? 1-1. Uncheck Enable HTTPS secure connection in the second column and click Save; a warning dialog will pop up. 1-2. Click OK to disable HTTPS. 1-3. The webpage will redirect to a non-HTTPS page automatically. ●...
  • Page 48: Security > Access List

    Security > Access List Advanced Mode This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream 1 and stream 2). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link.
  • Page 49 ■ Disconnect: If you want to break off the current connections, please select them and click this button. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again. Enable access list filtering: Check this item and click Save if you want to enable the access list filtering function.
  • Page 50 Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List. The routing prefix is written in CIDR notation. For example: accesses from IP address 192.168.2.x will be bolcked. Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List. Note: This rule is only applied to IPv4.
  • Page 51 Security > IEEE 802.1x Advanced Mode Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings. The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless).
  • Page 52 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE ● The authentication process for 802.1x: 1. The Certificate Authority (CA) provides the required signed certificates to the Network Camera (the supplicant) and the RADIUS Server (the authentication server).
  • Page 53: Network > General Settings

    Network > General settings This section explains how to configure a wired network connection for the Network Camera. Network Type Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Rememer to click Save when you complete the Network setting.
  • Page 54 Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer name and IP address.
  • Page 55 NOTE ● If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ● If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
  • Page 56 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ● How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
  • Page 57 Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The ® browser should be Microsoft Internet Explorer 6.5 or above. When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
  • Page 58 Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address 4.
  • Page 59 1025 and 65535. FTP port: The FTP server allows the user to save recorded video clips. You can use TOSHIBA Installation Wizard software to upgrade the firmware via FTP server. By default, the FTP port is set to 21. It also can...
  • Page 60: Network > Streaming Protocols

    Network > Streaming protocols Advanced Mode HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first; please refer to Security > User account on page 42 for details. Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.
  • Page 61 RTSP Streaming To utilize RTSP streaming authentication, make sure that you have set a password for the Network Camera first; please refer to Security > User account on page 42 for details.
  • Page 62 Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted.
  • Page 63 Multicast settings for stream 1 ~ 4: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for stream 1 ~ 4. Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
  • Page 64: Network > Qos (Quality Of Service)

    Network > QoS (Quality of Service) Advanced Mode Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
  • Page 65 QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.
  • Page 66: Network > Ddns

    DDNS. ChangeIP.com http://www.changeip.com/toshiba/ No-IP.com http://www.no-ip.com/ext/toshiba.php Host Name: If the User wants to use a DDNS service, enter the camera name that is registered at the DDNS server.
  • Page 67: Network > Snmp (Simple Network Management Protocol)

    Network > SNMP (Simple Network Management Protocol) Advanced Mode This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.
  • Page 68: Video > Image

    Video > Image Advanced Mode This section explains how to configure the image settings of the Network Camera. It is composed of the following four columns: General settings, Preference, Exposure, Zoom and Focus, and Privacy mask. General settings Timestamp and video title: Enter a name that will be displayed on the title bar of the live video as the picture shown below.
  • Page 69 Day/Night Settings Enable Day/Night function Select this checkbox to enable the Network Camera to switch to Black & White display following the Mode settings. Mode ■ Auto mode The Network Camera automatically switches to Black & White display if the Video Gain will get to maximal value.
  • Page 70 Preference On this page, you can tune the White balance, Image adjustment and WDR enhanced parameters. You can configure two sets of preferred settings: one for normal situations, the other for special situations, such as day/night/schedule mode. Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature.
  • Page 71 ■ Sharpness: Adjust the image sharpness level, which ranges from -3 to +3. ■ Enable low light compensation: Select this option in low light mode, and the values of sharpness and brightness will change automatically as the noise reduction function. WDR enhanced: This function allows users to identify more image details with an extreme contrast from an object of interest with one shadowed side against a bright background, e.g., the entrance into a building.
  • Page 72 Exposure Advanced Mode On this page, you can set the Exposure measurement window, Exposure level, Exposure mode, Exposure time, and Gain control settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as day/night/schedule mode. Sensor Setting 1: For normal situations Measurement Window: This function allows users to set measurement window(s) for low light...
  • Page 73 The inclusive window refers to “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. Include 2011/10/15 17:08:56 Weighted region Ignored region Exclude ■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of the window and give the necessary light compensation.
  • Page 74 Privacy mask Advanced Mode Click Privacy Mask to open the settings page. On this page, you can block out certain sensitive zones to address privacy concerns. ■ To set the privacy mask windows, follow the steps below: 1. Click New to add a new window. 2.
  • Page 75: Video > Stream

    Video > Stream Advanced Mode Stream settings Enable time shift caching stream: Select one stream as the time shift cache stream. This function enable the time shift cache stream on the Network Camera, which will store video in the camera’s embedded memory for a period of time depending on the cache memory on each Network Camera.
  • Page 76 NOTE ● All the items in the “Region of Interest” cannot be greater than the “Output Frame Size“ (current maximum resolution). ■ The parameters of the multiple streams: Region of Interest Output frame size Stream 1 1280 X 800 ~ 176 x 144 (Selectable) 1280 X 800 ~ 176 x 144 (Selectable) Stream 2 1280 X 800 ~ 176 x 144 (Selectable)
  • Page 77 Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing window sections. This Network Camera offers real-time H.264, MPEG-4 and MJEPG compression standards (Triple Codec) for real-time viewing. H.264 / MPEG-4 mode is selected, the video is streamed via RTSP protocol.
  • Page 78 ■ Intra frame period Determine how often to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds. ■...
  • Page 79: Ptz > Ptz Settings

    PTZ > PTZ settings Advanced Mode This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation. Digital PTZ Operation (E-PTZ Operation) The e-PTZ control settings section will be displayed as shown below: 2012/10/15 17:08:56 Select stream: Select one of the stream 1~3 to set up the e-PTZ control. Please note that each stream can be set up with its own preset and patrol settings.
  • Page 80 Home page in E-PTZ Mode 2012/10/12 08:36:55 ■ The e-Preset Positions will also be displayed on the home page. Select one from the drop-down list, and the Network Camera will move to the selected e-preset position. ■ If you have set up different e-preset positions for streams 1~3, you can select one of the video streams to display its separate e-preset positions.
  • Page 81 Patrol settings You can select some preset positions for the Network Camera to patrol. Please follow the steps below to set up a patrol schedule: 1. Select the preset locations on the list, and click 2. The selected preset locations will be displayed on the Patrol locations list. 3.
  • Page 82: Event > Event Settings

    Event > Event settings Advanced Mode This section explains how to configure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
  • Page 83 ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this option to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first. ■...
  • Page 84 ■ Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with. To enable this function, you need to configure the Tampering Detection option first. Please refer to page 98 for detailed information. ■...
  • Page 85 To configure an event with video recording or snapshots, it is necessary to configure/provide servers and storage media settings so that the Network Camera will know where to send the media files to when a trigger is activated. Add server Click Add server to unfold the server setting window.
  • Page 86 To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings, then click Close to exit the Add server page. After you set up the first event server, a new item for event server will automatically appear on the Server list.
  • Page 87 ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. To verify if the FTP settings are correctly configured, click Test. The result will be shown in a pop-up window as shown below.
  • Page 88 Network storage: Select to send the media files to a network storage location when a trigger is activated. Please refer to NAS server on page 101 for details. Click Save server to enable the settings, then click Close to exit the Add server page. ■...
  • Page 89 Add media Add media Click to open the media setting window. You can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
  • Page 90 ■ Add date and time suffix to the file name Select this option to add a date/time suffix to the file name. For example: Snapshot_20111015_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings, then click Close to exit the Add media page. After you set up the first media server, a new column for media server will automatically display on the Media list.
  • Page 91 ■ Maximum duration Specify the maximum recording duration in seconds. Up to 10 seconds of video can be recorded. For example, if pre-event recording is set to 5 seconds and the maximum duration is set to 10 seconds, the Network Camera continues to record for another 4 seconds after a trigger is activated. 1 sec.
  • Page 92 ■ View: On the Action window, click this button to open a file list window. This function is only for SD card and Network Storage. If you click View button for an SD card, a Local storage page will pop up for you to manage recorded files on SD card.
  • Page 93 Here is an example of the Event setting: When completed the settings with steps 1~3 to arrange Schedule, Trigger, and Action of an event, click Save event to enable the settings and click Close to exit the page. The following is an example of the Event setting page:...
  • Page 94 When the Event Status is ON, once an event is triggered by motion detection, the Network Camera will automatically send snapshots via e-mail. If you want to stop the event trigger, you can click to turn it to status or click Delete to remove a previously-configured event setting.
  • Page 95: Applications > Motion Detection

    Applications > Motion detection This section explains how to configure the Network Camera to enable motion detection. A total of three motion detection windows can be configured. 2011/10/15 17:08:56 Motion Detection Setting 1: For normal situations Motion Detection Setting 2: Follow the steps below to enable motion detection: For special situations Follow the steps below to enable motion detection:...
  • Page 96 A green bar indicates that even though motions have been detected, the event has not been triggered because the image variations still fall under the defined threshold. Percentage = 30% If you want to configure specific motion detection settings individually for day/night/schedule operations, please click Profile to open the Motion Detection Profile Settings page as shown below.
  • Page 97 NOTE ● How does motion detection work? There are two motion detection parameters: Sensitivity and Percentage. In the illustration above, frame A and frame B are two sequential images. Pixel differences between the two frames are detected and highlighted in gray (frame C) and will be compared with the sensitivity setting.
  • Page 98: Applications > Digital Input

    Applications > Digital input Advanced Mode Digital input: Select High or Low to define the activate status for the digital input. The Network Camera's current status is shown. Set up the event source as DI on Event > Event settings > Trigger. Please refer to page 83 for detailed information.
  • Page 99: Recording > Recording Settings

    Recording > Recording settings Advanced Mode This section explains how to configure the recording settings for the Network Camera. Recording Settings Insert your SD card and click here to test NOTE ● Please remember to format your SD card when used for the first time. Please refer to page 104 for detailed information.
  • Page 100 If you enable adaptive recording and enable time-shift cache stream on Camera A, only when an event is triggered on Camera A will the server record the streaming data in full frame rate; otherwise, it will only request the I frame data during normal monitoring, thus effectively save lots of bandwidths and storage. NOTE ●...
  • Page 101 2. Destination You can select the SD card or network storage (NAS) for the recorded video files. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1. Fill in the information for the access to the shared networked storage. For example: Network storage path (\\server name or IP address\folder name)
  • Page 102 If successful, you will receive a test.txt file on the networked storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: You can either choose the entire available space or impose a reserved space. The Reserved space should be of the size of at least 15MBytes.
  • Page 103 card. The new recording name will appear on the recording page as shown below. To remove an existing recording setting from the list, single-click to select it and click Delete. ■ Video (Name): Click to open the Recording settings page to modify. ■...
  • Page 104: Local Storage > Sd Card Management

    Local storage > SD card management Advanced Mode This section explains how to manage the local storage on the Network Camera. Here you can view SD card status, and implement SD card control. SD card staus This column shows the status and reserved space of your SD card. Please remember to format the SD card when using for the first time.
  • Page 105: Local Storage > Content Management

    Local storage > Content management Advanced Mode This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data.
  • Page 106 ■ View: Click on a search result which will highlight the selected item in purple as shown above. Click the View button and a media window will pop up to play back the selected file. For example: Click to adjust the image size ■...
  • Page 107: Troubleshooting

    Troubleshooting Reset and restore If an operational problem occurred in the camera, please refer to the Reset and Restore function on page 14. Restoring the factory defaults will erase any previous settings. Day / Night setting This camera switches to Black & White display if the Video Gain will get to maximal value. It may be too early, but it isn't malfunction.
  • Page 108: Specifications

    Specifications Power supply 12V DC ± 10 %, PoE Consumption current 12V DC / 0.23 A Image pickup device 1/4 inch type (16:9), CMOS Digital Image Sensor Full resolution Horizontal 1280, vertical 800 pixels Scanning system Progressive Lens Max. Aperture F=1:1.4 Focal length f= 3mm to 12mm Angle of view Wide end: horizontal 61°...
  • Page 109 ● Designs and specifications may change without prior notice for better improvement. ● Screens, photos, illustrations and other diagrams contained in this user's manual may slightly change from actual ones� *1: Varies in accordance with the object, image quality, network environment and performance of the personal computer used.
  • Page 110: Appearance Diagram

    Appearance Diagram Dimensions: mm (inch)
  • Page 111: Technology License Notice

    The software is protected by the Copyright Law, Universal Copyright Convention, and other intellectual property laws and agreements. The permission of Toshiba and the third party must therefore be obtained before the software can be reproduced. Contact Toshiba if you need it for more information at...
  • Page 112: End-User License Agreement On Free Software Components Used In The Toshiba Network Camera

    End-user License Agreement on Free Software Components Used in the TOSHIBA Network Camera GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 113 having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty;...
  • Page 114 c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
  • Page 115 a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  • Page 116 END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
  • Page 117: Trademarks

    Trademarks Microsoft, Windows, Windows Vista and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 118 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. Surveillance & IP Video Products 9740 Irvine Boulevard, Irvine, CA 92618-1697 Phone Number: (877) 855-1349...

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