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Honeywell StratosH MS2320 Installation And User Manual
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Honeywell StratosH MS2320 Installation And User Manual

Honeywell StratosH MS2320 Installation And User Manual

Stratosh scanner / diva scale
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MS2320
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StratosH
Scanner / Diva Scale
Installation and User's Guide

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Summary of Contents for Honeywell StratosH MS2320

  • Page 1 MS2320 ® StratosH Scanner / Diva Scale Installation and User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made.

  • Page 3: Table Of Contents

    Unpacking the Unit ....................................12 MS2320 Package Warning................................13 Lifting the Unit by the Handles................................13 MS2320 Mounting Diagram (Two Point Support) ..........................14 MS2320 Mounting Diagram (Three Point Support) .......................... 15 Cable Installation (Interface Specific) ..............................16 RS232 ......................................16 Full Speed USB....................................
  • Page 4 ABLE OF ONTENTS RS485 ......................................21 OCIA ........................................ 23 Cable Installation (Secondary Honeywell Scanner)..........................25 EAS Deactivation ....................................27 CANNER PERATION Scan Zone ......................................28 IR Activation Area (IR LED Output) ..............................30 Indicator Descriptions ................................... 31 Audible ......................................31 Visual .......................................
  • Page 5 ABLE OF ONTENTS AINTENANCE Platter / Horizontal Scan Window Replacement ........................... 52 Vertical Scan Window Replacement ..............................53 Daily Maintenance....................................53 ROUBLESHOOTING Troubleshooting Symptom / Solution Chart ............................54 CANNER AND ABLE ERMINATIONS Scanner Pinout Connections ................................56 Cable Connector Configurations ................................58 EGULATORY OMPLIANCE Safety ........................................

  • Page 7: Introduction

    RODUCT VERVIEW The StratosH MS2320 is designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With advanced features like 6-sided, 360° scanning, 5840 scans per second, a complex scan zone and advanced decoding software, this high performance in-counter scanner/scale model guarantees fast customer checkouts with minimal operator fatigue and stress. The MS2320 scanner/scale is equipped with a multitude of standard features including: ...

  • Page 8: Base Kit Components

    MS2x 20 Stratos Series Scanner/Diva Scale Configuration Addendum 00-02271x MS2320 StratosH Scanner/Diva Scale Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service department.
  • Page 9 NTRODUCTION PTIONAL CCESSORIES Part # Description AC to DC Power Transformer - Regulated Output: +5V @ 1.5A +12V @ 1.5A 46-46812 120V United States and Canada 46-46813 220V – 240V Continental European 46-46814 220V – 240V United Kingdom 46-46817 220V – 240V China 46-46928 220V –...

  • Page 10: Replacement Parts

    NTRODUCTION EPLACEMENT ARTS EPLACEMENT ARTS Part # Description Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner performance differences. Caution To change window type, the scanner must be returned to the manufacturer for reconfiguration. 46-46889 Vertical Window 46-46806 Diamonex Platter –...

  • Page 11: General Precautions

    NTRODUCTION ENERAL RECAUTIONS The following list includes general precautions to remember when handling the StratosH. the unit upside down with the platter in place. Figure 3 on the window in the RESS placement platter or the vertical window frame. Figure 4 LATTER EMOVAL No hardware or tools are required to remove the platter /...

  • Page 12: Ms2320 Scanner/Diva Scale Design Specifications

    NTRODUCTION MS2320 S CANNER CALE ESIGN PECIFICATIONS Design Specifications Operational Light Source: VLD 650 nm Peak Laser Power: <2.2 mW Maximum IR LED Output: 50W per IEC 60825-1 measurement procedure Horizontal Depth of Field: 0 mm - 152 mm (0"- 6") for 0.33 mm (13 mil) Bar Code Vertical Depth of Field: 0 mm - 216 mm (0"- 8.5"”) for 0.33 mm (13 mil) Bar Code...

  • Page 13: Base Model Characteristics

    ODEL HARACTERISTICS MS2320 Scanner/Diva Scale Components Figure 7. MS2320 Components ESCRIPTION OF Blue and White LED Indicators (see page 31) Volume/Tone Multi-Function Button (see page 36) Scale Zero Button Speaker (see page 31) High Impact Window Frame / Vertical Window (Laser Aperture) (see page 4)

  • Page 14: Dimensions

    ODEL HARACTERISTICS MS2320 Scanner/Diva Scale Dimensions Figure 8. MS2320 Dimensions Connector Panel Figure 9. MS2320 Connector Panel Specifications are subject to change without notice.

  • Page 15: Caution And Serial Number Labels

    MS2320 Scanner/Diva Scale Caution and Serial Number Labels Figure 10. MS2320 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

  • Page 16: Installation

    Ventilation and Spacing All StratosH models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Honeywell recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit.

  • Page 17: Power Installation

    Installation: Cable Installation (Interface Specific) section of this manual. Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.

  • Page 18: Unpacking The Unit

    Remove all loose packing materials from the box. Figure 12 Lift the MS2320 scanner out of the box by carefully grasping both sides near the center of the unit and lifting directly up. Refer to Figure 13 for hand placement.

  • Page 19: Ms2320 Package Warning

    Do not discard these instructions and shipping foam wedges! If the unit is going to be reshipped at any time this foam must be reinstalled prevent damage to the scale arms during shipping. There is a protective sheet layered behind the Vertical Scan Window which must be removed or the MS2320 scanning ability will be greatly reduced (see Figure 16).

  • Page 20: Ms2320 Mounting Diagram (Two Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2320 Mounting Diagram (Two Point Support) Figure 18. MS2320 Mounting Diagram, Two Point Support Specifications are subject to change without notice.

  • Page 21: Ms2320 Mounting Diagram (Three Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2320 Mounting Diagram (Three Point Support) Figure 19. MS2320 Mounting Diagram, Three Point Support Specifications are subject to change without notice.

  • Page 22: Cable Installation (Interface Specific)

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 23 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS232 Turn on the host system. 10. Scan the Recall Defaults bar code. The Recall Defaults bar code is located in the MetroSelect Configuration Guide ( 00-02407x), under Need to Start Over. 11. Configure the StratosH to match the host system’s RS232 parameters. Refer to the MetroSelect Configuration Guide ( 00-02407x) under Section G: RS232 for Enabling RS232 Mode (scan the recall defaults bar code first).

  • Page 24: Full Speed Usb

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.

  • Page 25: Ibm Oem

    NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC PEED Turn on the host system. 10. Configure the StratosH to match the host system’s USB parameters. For Single Cable Applications: The IBM OEM Full Speed USB English and Metric bar codes are located in the MS2 20 Stratos Series Scanner/Diva Scale Configuration Addendum ( 00-02272...
  • Page 26 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC xxx* Specifies international connection. See page 3 for a complete listing of power supply options and their part numbers. See page 3 for information on optional display types and part numbers. See power source caution statement on page 9 of this manual. Figure 21.

  • Page 27: Rs485

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 28 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS485 Turn on the host system. 10. Configure the StratosH to match the host system’s RS485  parameters. For Single Cable Applications: The IBM 3 Generation 46xx, English and Metric bar codes are located in the MS2 20 Stratos Series Scanner/Diva Scale Configuration Addendum ( 00-02272...

  • Page 29: Ocia

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 30 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC OCIA Connect AC power to the transformer. If the AC outlet is equipped with an on/off switch, turn the power on. Turn on the host system. 10. Configure the StratosH to match the host system’s OCIA parameters. Refer to the MetroSelect Configuration Guide ( 00-02407x) under Section I: OCIA for Enabling and Setting OCIA Parameters.

  • Page 31: Cable Installation (Secondary Honeywell Scanner)

    ONEYWELL CANNER The following steps describe how to properly install the cables between a secondary Honeywell scanner and the StratosH. The StratosH and the secondary scanner must then be configured to communicate properly. Cable installation alone does not guarantee that the StratosH will communicate properly with the host system and secondary scanner.
  • Page 32 NSTALLATION ABLE NSTALLATION ECONDARY ONEYWELL CANNER † See Aux power notes on page 25 See power source caution statement on page 9 of this manual. Figure 24. Secondary Scanner Cable Installation Schematic...

  • Page 33: Eas Deactivation

    SW1 & SW2 switches 1 and 6 set to ON All StratosH models have a connector labeled EAS In on the bottom of the unit. Honeywell has an optional EAS cable 52-52511x) available for purchase for connection between the Checkpoint Device and the StratosH.

  • Page 34: Scanner Operation

    CANNER PERATION Figure 27. Checker-Side (13 mil) Figure 28. Horizontal Left/Right (13 mil) Specifications are subject to change without notice.
  • Page 35 CANNER PERATION Figure 29. Horizontal Direct (13 mil) Figure 30. Vertical Direct (13 mil) Specifications are subject to change without notice.

  • Page 36: Ir Activation Area (Ir Led Output)

    CANNER PERATION IR A (IR LED O CTIVATION UTPUT † † The StratosH’s default power save mode is Dual Action Power Save Mode #2 (see page 35). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals. Any movement detected by the IR in the activation area, shown below, will cause the scanner to exit the power save mode.

  • Page 37: Indicator Descriptions

    CANNER PERATION NDICATOR ESCRIPTIONS Audible When in operation the StratosH provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone &...

  • Page 38: Failure

    CANNER PERATION NDICATOR ESCRIPTIONS Visual Steady White and Blue After a successful scan, the scanner transmits the data to the host device. Some communication modes require that the host inform the scanner when data is ready to be received. If the host is not ready to accept the information, the scanner’s white LED will remain on until the data can be transmitted.

  • Page 39: Diagnostic Indicator Display; Error Codes

    CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display There is a two-digit error code display located under the platter near the end of the scanner farthest from the vertical window (see figure below). Figure 33. Error Code Display The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance. RROR ESCRIPTION Reserved...
  • Page 40 CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display RROR ESCRIPTION SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center. The scanning operation can continue with this error active.

  • Page 41: Power Save Modes

    CANNER PERATION OWER ODES The StratosH has five configurable power save modes. Refer to the MetroSelect Configuration Guide ( 00-02407 for additional information on Power Save Modes. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code it will exit the Blink mode.

  • Page 42: Beeper Options And Button Functions

    CANNER PERATION EEPER PTIONS AND UTTON UNCTIONS Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory. The silent (no beep) tone is also selectable. Next Beep Tone ³...

  • Page 43: Startup

    ONFIGURATION All StratosH series scanners have been configured at the factory with a set of default communication protocols. Since many host systems have unique formats and protocol requirements, Honeywell provides a wide range of configurable features that may be ®...

  • Page 44: Scale Operation

    CALE PERATION CALE EROING After the unit has been officially calibrated (see page 39) the scale can be re-zeroed by pressing the scale zeroing button on either the unit or on the remote display stand. Refer to the figures below for button locations. Figure 38.

  • Page 45: Calibration

    CALE PERATION ALIBRATION The scanner/scale must be calibrated if:  it is a first time installation  the scale cannot be re-zeroed  the calibration verification tests indicate errors  there is a change in the units of measure [i.e. from pounds (lbs.) to kilograms (kg)] ...

  • Page 46: Priming The Scale For Calibration (Lbs. & Kg)

    CALE PERATION ALIBRATION Priming the Scale for Calibration Prime the scale before starting either method of calibration. Calibrate the scanner/scale after the unit is installed in the checkout countertop. It is important to use the correct certified (lb. or kg.) field weight set when calibrating the scale. Check the platter to ensure that nothing is interfering with its freedom to move.

  • Page 47: Scale Calibration Procedure (Lbs. & Kg) With Remote Display

    Figure 43. Diva Scale security seals Press the calibration button to access the Service Mode. ‘Cal’ then ‘Conf’ will appear on the remote display. Figure 44. Enter Service Mode * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...
  • Page 48 (0 to 15kg) kg multi-interval (0 to 6kg, 6 to 15kg) ** lbs multi-interval (0 to 15 lbs, 15 to 30 lbs) Common ranges used as default setting. * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...
  • Page 49 17. The unit’s calibration must now be verified as required by state and/or local Weight and Measures regulations (starting on Page 48). Need to Start Over? To restart the calibration process, restart at Step 1 on page 41. * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...

  • Page 50: Bar Code Calibration Procedure Without Remote Display

    Enter the scale program mode. Press the calibration button to engage the scale calibration mode. If the system is a dual cable system, disconnect the host to scale RS232 cable from the unit. Figure 48. Entering the Scale Program Mode * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...
  • Page 51 Figure 50. Entering Bar Code Calibration Mode (Pounds) If a razz tone sounds, an error has occurred. Refer to Diagnostic Indicator Display; Error Codes starting on page 33 for additional information. * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...
  • Page 52 Multi-Function Button once. After the Multi-Function Button has been pressed, there will be a short delay followed by one short beep indicating that the zero load value has been stored. Figure 52. * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...
  • Page 53 Step 1 on page 44. 12. The unit’s calibration must now be verified as required by state and/or local Weight and Measures regulations (starting on Page 48). * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...

  • Page 54: Calibration Verification

    CALE PERATION ALIBRATION ERIFICATION U.S. Pounds (lbs.) The following tests verify if the scale's Calibration is accurate. For Kilograms see instructions starting on page 49. The following tests are based on a 2-digit accuracy setting for pounds.  Increasing Load Test ...

  • Page 55: Kilograms (Kg)

    CALE PERATION ALIBRATION ERIFICATION Kilograms (kg) The following tests verify if the scale's Calibration is accurate. For US Pounds see instructions starting on page 48. The following tests are based on a 3-digit accuracy setting for kilograms.  Increasing Load Test ...

  • Page 56: Security Seal Installation

    With very light pressure, push down on the adhesive calibration security seal label to ensure a firm adhesion is created (see Figure 58). Figure 58. Reinstall the platter. Figure 59. Platter Installation * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...

  • Page 57: Wire Security Seal (Conversion Kit 46-00359)

    Leaving the least amount of slack in the wire loop as possible, close the wire seal and verify the seal connection is secure. Reinstall the platter. Figure 61. Platter Installation * These procedures are for MS2320 StratosH Scanner/Diva Scale models only...

  • Page 58: Maintenance

    AINTENANCE LATTER ORIZONTAL INDOW EPLACEMENT Figure 62. Platter/Horizontal Scan Window Replacement* * See replacement parts on page 4.

  • Page 59: Vertical Scan Window Replacement

    AINTENANCE 46-46889) ERTICAL INDOW EPLACEMENT Figure 63. Vertical Scan Window Replacement AILY AINTENANCE Smudges and dirt can interfere with the proper scanning of a bar code. Therefore, the horizontal and vertical output windows will need occasional cleaning. For the glass window: Spray glass cleaner onto lint free, non-abrasive cleaning cloth.

  • Page 60: Troubleshooting

    ROUBLESHOOTING The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LEDs, beep or motor No power is being supplied to Check the transformer, outlet and the power strip. Make sure the spin.
  • Page 61 The auxiliary input port’s data format must match the main output format of the secondary scanner. * Refer to the MS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum ( 00-02272x) under Scanner Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.

  • Page 62: Scanner And Cable Terminations

    CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS The StratosH scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. When using the RS232/Full Speed USB/RS485 (-121) interface, the USB and RS485 interfaces are not active at the same time.
  • Page 63 CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS Figure 65. Scale Data (Dual Cable Applications) and Scale Display Connector Layout Scale RS232 to Host Scale to Display Scale Data, Dual Cable Applications Function Function Ground SIG1 Scale RS232 TX Out SIG2 Scale RS232 RX In SIG3 Scale RS232 RTS Out...

  • Page 64: Cable Connector Configurations

    CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS The following cables are examples of some of the standard cables that may be shipped with the StratosH scanner. Please keep in mind that every application is unique and the cables received with the StratosH may be custom cables that are not shown below.
  • Page 65 CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS Aux Port Configuration Cable*, 57-57008x-N-3 Function No Connect Output from Scanner Input to Scanner No Connect Ground 9-Pin D-Type Connector No Connect RS232 LSO/AUX Cable, 57-57099x -3 † Function Signal Ground RS232 from Aux / Secondary Scanner RS232 to Aux / Secondary Scanner RTS from Aux / Secondary Scanner CTS to Aux / Secondary Scanner...

  • Page 66: Regulatory Compliance

    EGULATORY OMPLIANCE AFETY ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional.

  • Page 67: Emc

    EGULATORY OMPLIANCE Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 68: Weights & Measures

    EGULATORY OMPLIANCE Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class B Devices The following is applicable when the scanner cable is less than 3 meters (9.8 feet) in length when fully extended: Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant pas 3 métres (9.8 pieds) de long en extension maximale: Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist:...

  • Page 69: Limited Warranty

    HII extends these warranties only to the first end-users of the products. These warranties are non-transferable. The duration of the limited warranty for the MS2320 is three (3) year(s). The accessories have a 90 day limited warranty from the date of manufacture.

  • Page 70: Patents

    7,195,167; 7,296,748; 7,314,176; 7,341,192; 7,374,094; 7,383,996; 7,407,103; 7,422,156; 7,510,118 No license, right or sublicense is granted, either expressly or by implication, estoppel, or otherwise, under any Metrologic, Honeywell or third party intellectual property rights (whether or not such third party rights are licensed to Metrologic and/or Honeywell), including any...

  • Page 71: Index

    NDEX function ........... 54, 61, 62, 64–67 AC ..............see power application ..............33, 56 audible............see indicators ground...............64–67 AUX ...............7, 55, 64 handles .................5, 7 beep ............. see indicators host ..........31, 32, 37, 54–56, 57–63 blue LED............see indicators button calibration .............40, 42 immunity................69...
  • Page 72 NDEX safety.................68, 70 unit of measure ............48, 49 scale ................6, 10 USB................57–63 scan pattern..............6 scan speed ............... 6 scan zone ..............28–29 ventilation ..............6, 10 scanner visual................32 pinouts ..............64–67 voltage .............. 2, 6, 16–24 seal..............41, 44, 50 volume ................7, 36 secondary scanner ............25, 26 SELV .................16–24 specifications..............

  • Page 73: Customer Support

    UPPORT ECHNICAL SSISTANCE If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office: North America/Canada Telephone: (800) 782-4263 E-mail: hsmnasupport@honeywell.com Latin America Telephone: (803) 835-8000 Telephone: (800) 782-4263 E-mail: hsmlasupport@honeywell.com Brazil...

  • Page 74: Product Service And Repair

    ERVICE AND EPAIR Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 76 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-02271 Rev E December 2009...

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