Using the Other System Features
This section describes other features available when you make calls:
•
Busy override
•
Callback request and trunk queuing
•
Conference call
•
Consultation hold
•
Fixed one-way speaker call
•
Last number redial
•
Message waiting
•
Paging
•
Saved number redial
•
Standby queuing
•
Station speed dialing
•
System speed dialing
Busy Override
Busy override allows you to join a conversation on a busy extension
number. It is intended for high priority and emergency internal calls
and requires a special COS. Ask your system administrator if your
telephone has been assigned this COS.
Note: Busy override does not interrupt a privacy call or a telephone
in do-not-disturb (DND) mode, unless you have a DND
override class marked in your COS.
Break through to a busy extension number as follows:
1. Listen for the busy signal.
2. Dial
3. Listen for the override tone; both parties on the line also hear the
tone. You are joined in a three-way conversation.
4. Begin speaking. A single beep tone sounds periodically until the
overriding party hangs up.
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