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Dell Vostro 1000 PP23LB Owner's Manual
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Dell Vostro 1000 PP23LB Owner's Manual

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Dell™ Vostro™ 1000 Owner's Manual
Model PP23LB
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Summary of Contents for Dell Vostro 1000 PP23LB

  • Page 1 Dell™ Vostro™ 1000 Owner’s Manual Model PP23LB w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Vostro, and Strike Zone are trademarks of Dell Inc.; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; AMD, Sempron, Turion, and combinations thereof are trademarks of Advanced Micro Devices, Inc.;...

  • Page 3: Table Of Contents

    Contents Finding Information ....About Your Computer ....Determining Your Computer’s Configuration .
  • Page 4 Power Protection Devices ....Surge Protectors ....Line Conditioners .
  • Page 5 ....Checking the Battery Charge ....Dell™ QuickSet Battery Meter ... ®...
  • Page 6 Using Cards ..... . . ExpressCards ..... . ExpressCard Blanks .
  • Page 7 ....Dell Diagnostics .....
  • Page 8 Restore ..... . . Using Dell PC Restore by Symantec ..Using the Operating System Media .
  • Page 9 ......Returning a Hard Drive to Dell ...
  • Page 10 15 Contacting Dell ....16 Specifications ....

  • Page 11: Finding Information

    Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information...
  • Page 12 NOTE: This document may be optional and • Basic troubleshooting information may not ship with your computer. • How to run the Dell Diagnostics • How to remove and install parts NOTE: This document is available as a PDF at support.dell.com.
  • Page 13 • Microsoft Windows License Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
  • Page 14 What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and Dell Support Website — support.dell.com NOTE: tips; articles from technicians; online Select your region to view the courses; and frequently asked questions appropriate support site. • Community — Online discussion with other Dell customers •...
  • Page 15 Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
  • Page 16 Finding Information...

  • Page 17: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: ® ® 1 Access the Microsoft Windows Help and Support Center.

  • Page 18: Front View

    Front View display latch release display latches (2) display power button device status lights touch pad speakers (2) touch pad buttons keyboard 10 keyboard and wireless status lights About Your Computer...
  • Page 19 D I S P L A Y L A T C H R E L E A S E — Press to release the display latches and open the display. D I S P L A Y L A T C H E S —...
  • Page 20 If the computer is connected to an electrical outlet, the light operates as follows: • Solid green: The battery is charging. • Flashing green: The battery is almost fully charged. If the computer is running on a battery, the light operates as follows: •...
  • Page 21 K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.

  • Page 22: Left Side View

    Left Side View 1 air vent security cable slot optical drive bay 4 optical-drive-tray eject button CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.

  • Page 23: Right Side View

    O P T I C A L D R I V E B A Y — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drive" on page 114. O P T I C A L D R I V E T R A Y E J E C T B U T T O N...
  • Page 24 H A R D D R I V E — Stores software and data. For more information, see "Hard Drive" on page 114 and "Hard drive problems" on page 82. X P R E S S A R D S L O T —...

  • Page 25: Back View

    Back View AC adapter connector 2 network connector modem connector (RJ-45) (RJ-11) USB connectors (2) video connector A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer.
  • Page 26 N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer.

  • Page 27: Bottom View

    Bottom View battery charge gauge device security screw 3 battery-bay latch release battery hard drive modem/memory module cover B A T T E R Y C H A R G E G A U G E — Provides information on the battery charge status. See "Checking the Battery Charge"...
  • Page 28 B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. For more information, see "Using a Battery" on page 45. H A R D D R I V E —...

  • Page 29: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 30: Transferring Information To A New Computer

    3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 31: Running The Files And Settings Transfer Wizard With The Operating System Media

    NOTE: For instructions on setting up a direct cable connection between two computers, go to support.microsoft.com and search for Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in some countries. For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.

  • Page 32: Running The Files And Settings Transfer Wizard Without The Operating System Media

    7 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. Transfer Data to the New Computer 1 On the Now go to your old computer screen on the new computer, click Next.
  • Page 33 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. Copy Data From the Old Computer 1 On the old computer, insert the wizard disk. 2 Click the Start button and click Run.

  • Page 34: Setting Up A Printer

    Dell Computer Using the Microsoft Windows XP Operating System?). NOTE: Access to the Dell Knowledge Base document may not be available in certain countries. Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.

  • Page 35: Power Protection Devices

    USB connector on USB printer cable connector on printer computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer.

  • Page 36: Surge Protectors

    Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector.

  • Page 37: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. Switching the Video Image...
  • Page 38 If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode, the entire screen cannot be displayed at one time. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up, down, left, and right.

  • Page 39: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press <Fn>...

  • Page 40: Key Combinations

    Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). Display Functions <Fn><F8> Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on).

  • Page 41: Speaker Functions

    Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. <Fn><End> Enables and disables the integrated speakers and external speakers, if attached. ®...

  • Page 42: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad silk-screen with scroll zones •...

  • Page 43: Customizing The Touch Pad

    NOTE: The scroll zones may not work with all programs. For the scroll zones to function properly, the program must be able to use the touch-pad scroll feature. Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings.
  • Page 44 Using the Keyboard and Touch Pad...

  • Page 45: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 46: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 47: Charge Gauge

    If the computer is connected to an electrical outlet, a icon appears. Charge Gauge By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check: • Battery charge (check by pressing and releasing the status button) •...

  • Page 48: Conserving Battery Power

    Conserving Battery Power Perform the following actions to conserve battery power: • Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is used and recharged. • Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time.
  • Page 49 • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 50) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display.

  • Page 50: Configuring Power Management Settings

    To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.
  • Page 51 Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.

  • Page 52: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 50) before you use it. Using a Battery...

  • Page 53: Using Multimedia

    Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTE: Do not move the computer when you are playing CDs or DVDs. Press the eject button on the front of the drive.

  • Page 54: Adjusting The Volume

    3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that shipped with another computer, you need to install the drivers and software necessary to play CDs or DVDs or write data. For more information, see the Drivers and Utilities media (the Drivers and Utilities media is optional and may not be available for your computer or in certain countries).

  • Page 55: Copying Cds And Dvds

    CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 56: Using Blank Cds And Dvds

    3 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive.

  • Page 57: Helpful Tips

    DVD-Writable Drives Media Type Read Write Rewritable CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project.
  • Page 58 • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

  • Page 59: Using Cards

    Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 141 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.
  • Page 60 To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 61: Removing An Expresscard Or Blank

    Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Use the ExpressCard configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer.

  • Page 62: Media Memory Cards

    Media Memory Cards The 3-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device. The 3-in-1 media memory card reader reads Secure Digital (SD) card/SDIO and MultiMediaCard (MMC) media memory cards.

  • Page 63: Removing A Media Memory Card

    media memory card slot media memory card The computer recognizes the media memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the media memory card, if applicable.
  • Page 64 Using Cards...

  • Page 65: Setting Up A Network

    Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 66: Network Setup Wizard

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to Programs→ Accessories→ Communications, and then click Network Setup Wizard.

  • Page 67: Checking Your Wireless Network Card

    Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use one of the following: •...
  • Page 68 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection. See "Physically Connecting to a Network or Broadband Modem" on page 65. 3 Install any software required for your wireless router. Your wireless router may have been shipped with an installation CD.

  • Page 69: Connecting To A Wireless Local Area Network

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
  • Page 70 To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.

  • Page 71: Enabling/Disabling The Wireless Network Card

    Enabling/Disabling the Wireless Network Card NOTE: If you are unable to connect to a wireless network, ensure that you have all the components for establishing a WLAN (see "What You Need to Establish a WLAN Connection" on page 66), and then verify that your wireless network card is enabled by pressing <Fn><F2>.
  • Page 72 Setting Up a Network...

  • Page 73: Securing Your Computer

    Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your computer. For more information, see the instructions included with the device.

  • Page 74: Computer Tracking Software

    ExpressCards (or Mini-Cards) with encryption features. To add or change passwords, access User Accounts from the Control Panel. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 139). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 75 Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 76 Securing Your Computer...

  • Page 77: Solving Problems

    NOTE: The Drivers and Utilities media is optional and may not ship with your computer. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
  • Page 78 NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
  • Page 79 4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
  • Page 80 The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 81: Drive Problems

    H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — Hardware Incompatibilities" on page 103. See "Dell Diagnostics" on page 77. U N T H E E L L I A G N O S T I C S —...

  • Page 82: Hard Drive Problems

    F Y O U C A N N O T E J E C T T H E D R I V E T R A Y C D, C D-R W, DV D , D V D + R W —...
  • Page 83 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E —...

  • Page 84: Error Messages

    F A I L E D I N I T I A L I Z A T I O N — hard drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 77. The operation requires a hard drive in the bay before it R I V E N O T R E A D Y —...
  • Page 85 114), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard- Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77). The hard drive does not respond...
  • Page 86 — cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 77). E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S R E A D V A L U E E X P E C T I N G V A L U E —...
  • Page 87 P E R A T I N G S YS T E M N O T F O U N D — on page 114). If the problem persists, contact Dell. See "Contacting Dell" on page 139. The optional ROM apparently failed.
  • Page 88 A chip on the system board may be malfunctioning. H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77). System configuration settings are...

  • Page 89: Expresscard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 90: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77). If the tests indicate a defective external keyboard, contact Dell. See "Contacting Dell"...

  • Page 91: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding...

  • Page 92: A Program Is Designed For An Earlier Microsoft Windows Operating System

    ® ® A program is designed for an earlier Microsoft Windows operating system The Program Compatibility U N T H E R O G R A M O M P A T I B I L I T Y I Z A R D —...

  • Page 93: Memory Problems

    E L L I A G N O S T I C S — is related to a software problem. See "Dell Diagnostics" on page 77. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 94: Power Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 139. If the battery temperature is below 0°C H E C K T H E B A T T E R Y T E M P E R A T U R E —...

  • Page 95: Ensuring Sufficient Power For Your Computer

    Check the AC adapter cable connections. If the H E C K T H E A D A P T E R — AC adapter has a light, ensure that the light is on. Bypass power O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T —...

  • Page 96: Scanner Problems

    2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

  • Page 97: Sound And Speaker Problems

    E I N S T A L L T H E A U D I O D R I V E R — page 101. See "Dell Diagnostics" on page 77. U N T H E E L L I A G N O S T I C S —...

  • Page 98: No Sound From Headphones

    No sound from headphones Ensure that the headphone H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — cable is securely inserted into the headphone connector (see "audio connectors"...

  • Page 99: If The Display Is Blank

    If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. If you are using a battery to power your computer, the H E C K T H E B A T T E R Y —...

  • Page 100: If Only Part Of The Display Is Readable

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.

  • Page 101: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
  • Page 102 Using theDrivers and Utilities Media NOTE: The Drivers and Utilities media is optional and may not ship with your computer. If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 Save and close any open files, and exit any open programs.

  • Page 103: Resolving Software And Hardware Incompatibilities

    If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers 1 After extracting the driver files to your hard drive as described in the previous section, click the Start button and right-click My Computer.

  • Page 104: Restoring Your Operating System

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Solving Problems...
  • Page 105 Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP Device Driver Rollback"...

  • Page 106: Using Dell Pc Restore By Symantec

    Dell PC Restore by Symantec may not be available in certain countries nor on certain computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 107 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Solving Problems...

  • Page 108: Using The Operating System Media

    Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard- drive space.
  • Page 109 The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 110 6 When the message appears, press Press any key to boot from CD any key. 7 When the Windows XP Setup screen appears, press <Enter>. 8 Follow the instructions on the screen to complete the reinstallation. 9 When the operating system reinstallation completes, reinstall drivers and application programs as necessary.

  • Page 111: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 112). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 112: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 113 4 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay. battery-bay latch release battery 5 Press the power button to ground the system board. 6 Remove any installed cards from the ExpressCard slot (see "Removing an ExpressCard or Blank"...

  • Page 114: Optical Drive

    Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Turn the computer off. 2 Turn the computer over and remove the device security screw. 3 Insert a scribe into the notch and push it to the side to release the drive from the bay.
  • Page 115 Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See "Restoring Your Operating System" on page 104 and "Reinstalling Drivers and Utilities"...

  • Page 116: Returning A Hard Drive To Dell

    8 Install the drivers and utilities for your computer. See "Reinstalling Drivers and Utilities" on page 101. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...

  • Page 117: Memory

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. 1 Follow the procedures in "Before You Begin" on page 111. 2 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the memory module cover.
  • Page 118 NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the memory-module securing clips on each end of the memory module connector until the module pops up.
  • Page 119 As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Dell System Information. Adding and Replacing Parts...

  • Page 120: Modem

    Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed. 1 Follow the procedures in "Before You Begin"...
  • Page 121 modem screw modem pull-tab modem connector on system board modem modem cable 4 Install the replacement modem: Connect the modem cable to the modem. NOTICE: The connector is keyed to ensure correct insertion. If you feel resistance, check the connector and realign the card. Align the modem with the screw holes and press the modem down into the connector on the system board.

  • Page 122: Hinge Cover

    Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 123: Keyboard

    hinge cover scribe Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 124 4 Remove the keyboard: Remove the two keyboard screws. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Be careful when removing and handling the keyboard. Slightly slide the keyboard toward the back of the computer, and then lift the keyboard only enough to hold it up and slightly forward to allow access to the keyboard connector.

  • Page 125: Wireless Mini-Card

    Wireless Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.
  • Page 126 Release the Mini-Card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. Lift the Mini-Card out of its system board connector. metal securing tab Mini-Card metal securing tab NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.
  • Page 127 NOTICE: To avoid damage to the Mini-Card, never place cables under the card. Connect the two antenna cables to the Mini-Card (black cable to the connector labeled "aux" and the white cable to the connector labeled "main"). Adding and Replacing Parts...

  • Page 128: Coin-Cell Battery

    system board antenna cables (2) antenna cable connector connectors (2) Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 129: Display

    4 Insert a plastic scribe into the guide on the side of the coin-cell battery compartment, and pop the battery out. When you replace the battery, insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place.
  • Page 130 5 Loosen the captive grounding-wire screw. 6 Disconnect the display cable, using the pull-tab. 7 Dislodge the display cable from the display cable channel. screws (2) display cable display cable pull-tab captive grounding- antenna cables (2) standby switch wire screw display cable display cable channel connector on system...
  • Page 131 When you replace the display, ensure that the display cable is lying flat in the display cable channel and securely tucked underneath the tabs. Also, ensure that the antenna cables are not twisted and that they are lying flat in the antenna cable clip. Adding and Replacing Parts...
  • Page 132 Adding and Replacing Parts...

  • Page 133: Dell™ Quickset Features

    Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in QuickSet, you can start it by either ®...
  • Page 134 Dell™ QuickSet Features...

  • Page 135: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 136: Travel Tips

    NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.

  • Page 137: Traveling By Air

    Traveling by Air NOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand-inspected. • Ensure that you have a charged battery available in case you are asked to turn on the computer. •...
  • Page 138 Traveling With Your Computer...

  • Page 139: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 140 Contacting Dell...

  • Page 141: Specifications

    Specifications Processor Processor type AMD Turion™ 64 or AMD Sempron™ L1 cache 128 KB L2 cache 256 KB, 512 KB, 1 MB External bus frequency (front side 533 MHz bus) System Information System chip set ATI RS485M / SB600 Data bus width 64 bits DRAM bus width dual-channel (2) 64-bit buses...
  • Page 142 3-in-1 Media Memory Card Reader 3-in-1 media memory card controller Ricoh R5C832 3-in-1 media memory card connector 3-in-1 combo card connector Cards supported SD/SDIO/MMC 3-in-1 media memory card connector 30.55 mm x 28.9 mm x 4.55 mm size Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB...
  • Page 143 Communications Modem: Type v.92 Data/Fax MDC modem Controller softmodem Interface HAD Bus Network adapter 10/100 Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN Video Video type: integrated on system board Video controller ATI R485M Video memory up to 128 MB of shared memory (with 256 MB of system memory) or 224 MB of shared memory (with 512 MB of system memory)
  • Page 144 Display Type (active-matrix TFT) 15.4-inch WXGA Display area (15.4-inch): Height 207 mm (8.2 inches) Width 331.2 mm (13.0 inches) Diagonal 391.2 mm (15.4 inches) Maximum resolution 1280 x 800 at 262,144 colors Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±40°...
  • Page 145 Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 9-cell "smart" lithium ion 6-cell "smart"...
  • Page 146 Battery (continued) Charge time (approximate) Computer off 3.5 hours (9-cell) 2.5 hours (6-cell) 2.5 hours (4-cell, when available) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Power Problems" on page 94.
  • Page 147 AC Adapter (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 36 mm (1.42 inches) Width 356 mm (14.02 inches) Depth 265.5 mm (10.45 inches) Weight (with 6-cell battery): Configurable to less than 2.9 kg (6.38 lb) Environmental Temperature range:...
  • Page 148 Environmental (continued) Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Specifications...

  • Page 149: Appendix

    Basic device-configuration settings • Boot (start-up) configuration NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. NOTICE: Unless you are an expert computer user, do not change the settings for this program.

  • Page 150: Entering System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>.

  • Page 151: Commonly Used Options

    Menu bar — The menu bar lists the major categories of settings available in system setup. Use the right and left arrow keys to move from one menu to another. Options List — This Item Specific Help — This field field appears on the left contains information about each option side of the system setup...
  • Page 152 Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program.

  • Page 153: Cleaning Your Computer

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 154: Touch Pad

    NOTICE: To prevent damage to the antiglare coating, do not wipe the display with soap or alcohol. • Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

  • Page 155: Floppy Drive

    4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6 Recenter the rollers in their channels if they are misaligned.

  • Page 156: Fcc Notice (U.s. Only)

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 157: Macrovision Product Notice

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Latitude Vostro™ 1000 Model number: PP23LB Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way...
  • Page 158 Appendix...

  • Page 159: Glossary

    ASF is designed to be platform- and operating system-independent. All-Terrain Grade — Dell™ ATG™ refers to the All-Terrain Grade computer designed by Dell to provide increased protection in demanding environments. backup — A copy of a program or data file on a floppy, CD, DVD, or hard drive. As a precaution, back up the data files from your hard drive regularly.
  • Page 160 battery — A rechargeable internal power source used to operate portable computers when not connected to an AC adapter and an electrical outlet. battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time —...
  • Page 161 carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player —...
  • Page 162 DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.
  • Page 163 DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R. Once recorded, the data cannot be erased or written over. DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written to a DVD+RW disc, and then erased and written over (rewritten).
  • Page 164 Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display.
  • Page 165 graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors. Graphics modes can display an unlimited variety of shapes and fonts. GUI — graphical user interface — Software that interacts with the user by means of menus, windows, and icons.
  • Page 166 IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A high- performance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer. infrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.
  • Page 167 LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).
  • Page 168 MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. Mini PCI — A standard for integrated peripherals with an emphasis on communications such as such as modems and NICs.
  • Page 169 parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives.
  • Page 170 PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely.
  • Page 171 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 172 Strike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off). surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet.
  • Page 173 travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer. UMA — unified memory allocation — System memory dynamically allocated to video. UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level.
  • Page 174 video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.
  • Page 175 ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
  • Page 176 Glossary...

  • Page 177: Index

    Index Numbers 3-in-1 media memory card CardBus technology reader, 62 ExpressCards, 59 media memory cards, 62 carnet, 136 CD drive audio connectors, 24 problems, 81 audio. See sound CD-RW drive problems, 81 CDs, 55 about, 55 operating system, 15 battery playing, 53 charge gauge, 27, 47 charging, 50...
  • Page 178 37 incompatibilities, 103 switching the video image, 37 connecting display latch, 19 WLAN, 66 display. See monitor contacting Dell, 139 documentation copying CDs End User License Agreement, 12 general information, 55 online, 14 helpful tips, 57 Product Information Guide, 12...
  • Page 179 (continued) replacing, 114 End User License Agreement, 12 returning to Dell, 116 ergonomics information, 12 hardware error messages, 84 conflicts, 103 Dell Diagnostics, 77 ExpressCard slot description, 24 Hardware Troubleshooter, 103 ExpressCards Help and Support Center, 14 blanks, 59, 61...
  • Page 180 keyboard (continued) Mini-Card removing, 123 installing, 125 shortcuts, 40 Mobile Broadband (WWAN) keyboard status lights problems, 93 description, 21 modem keypad installing, 120 numeric, 39 modem connector description, 26 monitor See also display labels problems, 98 Microsoft Windows, 13 switching the video image, 37 Service Tag, 13 lost computer, 74 network...
  • Page 181 91 about, 73 computer stops responding, 91 forgetting, 74 conflicts, 103 PC Restore, 106 Dell Diagnostics, 77 drives, 81 phone numbers, 139 DVD drive, 81 playing CDs, 53 error messages, 84 playing DVDs, 53...
  • Page 182 74 support RAM. See memory contacting Dell, 139 regulatory information, 12 support website, 14 reinstalling System Restore, 104 Windows XP , 104 system setup resolution entering, 150 setting, 37 screens, 150 system setup program commonly used options, 151...
  • Page 183 troubleshooting (continued) restore computer to previous warranty information, 12 operating state, 104 Windows XP Device Driver Rollback, 101 Files and Settings Transfer Wizard, 30 uninterruptible power supply. Hardware Troubleshooter, 103 See UPS Help and Support Center, 14 UPS, 35 hibernate mode, 49 Program Compatibility USB connectors Wizard, 92...
  • Page 184 Index...

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