Page 1 USER’S GUIDE MFC-9125CN MFC-9325CW Version 0 ARL/ASA/NZ...
Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 3: Approval Information
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Page 4: Table Of Contents
Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother Support (For Windows ) ............5 Control panel overview ..................6 Data LED indications ..................10 Loading paper and documents Loading paper and print media ................11...
Page 5 Setting up the public user mode ..............30 Setting up restricted users................31 Turning Secure Function Lock on/off............. 31 Switching Users..................... 32 Memory Security (MFC-9125CN only)..............32 Setting up the password ................33 Changing your memory security password ........... 33 Turning memory security on/off ..............33 Setting Lock ......................
Page 6 Recording an outgoing message (OGM) ............58 Multi-line connections (PABX) ...............58 External and extension telephones..............59 Operation from external or extension telephones .........59 For Fax/Tel mode only...................59 Connecting an external or extension telephone ..........59 Using a non-Brother cordless external handset ..........60 Using Remote Codes ..................60...
Page 7 Dialling and storing numbers How to dial ......................62 Manual dialling....................62 One touch Dialling ..................62 Speed dialling ....................62 Search ......................62 Fax redial....................... 63 Storing numbers ....................63 Storing a pause ..................... 63 Storing One Touch Dial numbers ..............64 Storing Speed Dial numbers................
Page 8 Section III Copy Making copies How to copy ......................86 Entering copy mode..................86 Making a single copy ..................86 Making multiple copies ..................86 Stop copying ....................86 Copy options (temporary settings)...............87 Enlarging or reducing the image copied ............87 Using the Options key ...................88 Improving copy quality ...................89 Sorting copies using the ADF ................89 Adjusting Contrast, Colour and Brightness............89...
Page 9 Section V Software Software and Network features Section VI Appendixes Safety and legal Compilation and Publication ................108 Choosing a location ................... 108 To use the product safely .................. 110 Important Information for Australia ..............115 IMPORTANT-For Your Safety ..............115 Important safety instructions................
Page 10 Troubleshooting and routine maintenance Troubleshooting ....................128 If you are having difficulty with your machine ..........128 Improving the print quality ................136 Setting Dial Tone detection .................144 Telephone line interference/VoIP ..............144 Error and maintenance messages..............145 Transferring your faxes or Fax Journal report ..........151 Document jams....................152 Paper jams ....................153 Routine maintenance..................158...
Page 11 Specifications General ......................219 Print media......................221 Fax........................222 Copy ........................223 Scan ........................224 Print ........................225 Interfaces ......................226 PictBridge (MFC-9325CW) ................227 Direct Print feature (MFC-9325CW) ..............228 Computer requirements ..................229 Consumable items ..................... 231 Ethernet wired network ..................232 Ethernet wireless network (MFC-9325CW) ............
Page 13 Section I General General information Loading paper and documents General Setup Security features...
Page 14: General Information
Electrical Hazard icons alert you to possible electrical shock. documentation Improper Setup icons alert you to Thank you for buying a Brother machine! devices and operations that are not Reading the documentation will help you compatible with the product. make the most of your machine.
Page 15: Accessing The Software User's Guide And Network User's Guide
If you have not installed the software, you can Setup Guide. find the documentation by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. If the language selection screen appears, click your language.
Page 16 How to find scanning instructions Viewing documentation (Macintosh) There are several ways you can scan Turn on your Macintosh. documents. You can find the instructions as Insert the Brother CD-ROM into your follows: CD-ROM drive. Software User’s Guide: The following window will appear.
Page 17: Accessing Brother Support (For Windows ® )
Scanning in Chapter 8 Center) and on the Brother CD-ROM.  Using ControlCenter2 in Chapter 9  Click Brother Support on the main menu.  Network Scanning in Chapter 12 The following screen will appear: Presto! PageManager User’s Guide: Note...
Page 18: Control Panel Overview
Chapter 1 Control panel overview MFC-9125CN and MFC-9325CW have similar keys. 01/07 15:30 Res:Standard 01/07 15:30 Res:Standard...
Page 19 General information 01/07 15:30 Res:Standard 01/07 15:30 Res:Standard...
Page 20 Lets you store your settings in the machine. (See Printing photos from a digital camera Volume keys: (MFC-9325CW only) on page 94.) Reports (MFC-9125CN) d or c Print the Transmission Verification Reports, Press to scroll backwards or forwards through Help List, Tel Index List, Fax Journal, User menu selections.
Page 21 General information 7 Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call (not available in New Zealand). 8 Stop/Exit Stops an operation or exits from a menu.
Page 22: Data Led Indications
Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.
Page 23: Loading Paper And Documents
Loading paper and documents Loading paper and While pressing the green paper-guide release lever (1), slide the paper guides print media to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. The machine can feed paper from the standard paper tray.
Page 24 Chapter 2 Fan the stack of paper well to avoid Lift up the support flap (1) to prevent paper jams and misfeeds. paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine. Put paper in the tray, and make sure that the paper is below the maximum paper mark (1).
Page 25: Loading Paper In The Manual Feed Slot
Loading paper and documents Loading paper in the manual Open the manual feed slot cover. feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
Page 26 Chapter 2 Using both hands, put one piece of Printing on thick paper, labels, paper in the manual feed slot with the envelopes or small paper print side face up until the front edge of When the back output tray is pulled down, the the paper touches the paper feed roller.
Page 27 Loading paper and documents Open the manual feed slot cover. Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
Page 28 Chapter 2 • You can still use the machine while the Note scanner is up. To close the scanner, push • Put the paper into the manual feed slot it down with both hands. with the side to be printed face up. •...
Page 29: Unprintable Area
Loading paper and documents Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas. Usage Document Size Top (1) Left (2) Bottom (1) Right (2) Letter 4 mm 3.95 mm 4 mm 1 mm Copy Letter 4 mm 4 mm 4 mm...
Page 30: Acceptable Paper And Other Print Media
Chapter 2 Acceptable paper and Type and size of paper other print media The machine loads paper from the installed standard paper tray or manual feed slot. Print quality may vary according to the type of paper you are using. Standard paper tray You can use the following types of print Since the standard paper tray is a universal...
Page 31: Paper Capacity Of The Paper Trays
Loading paper and documents Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray Plain paper, Thin paper up to 250 [80 gsm] A4, Letter, Legal and Recycled paper Executive, A5, A5 (Long Edge), A6, B5 (ISO), B6 (ISO) and Folio Manual feed slot Width: 76.2 to 220 mm...
Page 32: Handling And Using Special Paper
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Page 33 Loading paper and documents Envelopes Types of envelopes to avoid Most envelopes will be suitable for your IMPORTANT machine. However, some envelopes may have feed and print-quality problems DO NOT use envelopes: because of the way they have been made. A •...
Page 34 0.1 seconds. listed above, they may damage your machine. This damage may not be Label sheets should not exceed the paper covered under any Brother warranty or weight specifications described in this User’s service agreement. Guide. Labels exceeding this specification...
Page 35: Loading Documents
Loading paper and documents Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
Page 36: Using The Scanner Glass (Flatbed)
Chapter 2 Using the scanner glass Close the document cover. (Flatbed) IMPORTANT If the document is a book or is thick do not You can use the scanner glass to fax, copy or slam the cover or press on it. scan pages of a book one page at a time.
Page 37: General Setup
General Setup Mode Timer Paper settings The machine has three mode keys on the Paper Type control panel: FAX, SCAN, and COPY. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Page 38: Volume Settings
Chapter 3 Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Off, Low, Med or While in Fax mode press to adjust High.
Page 39: Set Daylight Saving Time
General Setup Set Daylight Saving Ecology features Time Toner Save You can set the machine to change for Daylight Saving Time. If you choose On, it will You can save toner using this feature. When reset the time forward one hour and if you you set Toner Save to On, prints appear choose Off, it will reset the time backward lighter.
Page 40: Lcd Contrast
Chapter 3 LCD Contrast Dial Prefix You can change the contrast to make the The Dial Prefix setting will automatically dial a predefined number before every fax number LCD look lighter or darker. you dial. For example: If your telephone system requires a 9 to dial an outside number Press Menu, 1, 6.
Page 41: Security Features
(See Setting up restricted users stored in the machine. For information about on page 31 and Turning Secure Function how to reset the password call your Brother Lock on/off on page 31.) dealer for service. Press Menu, 1, 7, 1.
Page 42: Changing The Password For The Administrator
Chapter 4 Changing the password for Setting up the public user the administrator mode Public user mode restricts the functions that Press Menu, 1, 7, 1. are available for Public users. Public users do not need to enter a password to access the Security 1.Function Lock features made available through this setting.
Page 43: Setting Up Restricted Users
Security features Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a password for functions that are available to If you enter the wrong password, the LCD will them. You can set up more advanced show Wrong Password.
Page 44: Switching Users
Chapter 4 Memory Security Switching Users (MFC-9125CN only) This setting allows you to switch between registered restricted users or Public mode Memory Security lets you prevent when Secure Function Lock is turned on. unauthorized access to the machine. Changing to the restricted user Mode While Memory Security is on, the following Hold down Shift as you press Secure.
Page 45: Setting Up The Password
Wrong Password. Re-enter the • If you forget the Memory Security correct password. password, please call your Brother dealer. Turning memory security on Press Menu, 1, 7, 1. Press Menu, 1, 7, 1.
Page 46: Setting Lock
Press OK. forget it, you will have to reset the passwords stored in the machine. Please call your Re-enter your password when the LCD administrator or your Brother dealer. shows Verify:. While Setting Lock is On, you cannot change Press OK.
Page 47: Turning Setting Lock On/Off
Security features Restricting dialling Turning Setting Lock on/off If you enter the wrong password when This feature is to prevent users from sending following the instructions below, the LCD will a fax or call to a wrong number by mistake. show Wrong Password.
Page 48: Speed Dial Restriction
Chapter 4 Speed Dial restriction Press Menu, 2, 6, 3. Press a or b to choose Off, Enter # twice or On. Press OK. Press Stop/Exit. Note • The Enter # twice setting will not work if you lift an external handset before entering the number.
Page 49 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote Fax Options (black & white only) Polling Printing reports...
Page 50: Sending A Fax
Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (FAX), and the The documents can be up to Letter or A4 key will glow blue.
Page 51: Faxing Letter Size Document From The Scanner Glass
Sending a fax Broadcasting Your machine will automatically send the fax. (black & white only) Note When faxing multiple pages from the Broadcasting lets you send the same fax scanner glass, real time transmission message to more than one fax number. You should be set to Off.
Page 52: Cancelling A Broadcast In Progress
Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu, 2, 7. Sending faxes using multiple The LCD will show the Broadcast job settings number followed by the fax number (or name) being dialed (for example, #001 0123456789). Before you send a fax, you can change any combination of these settings: contrast, Press OK.
Page 53: Electronic Cover Page (Black & White Only)
Sending a fax Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. This feature will not work unless you have Make sure you are in Fax mode already programmed your Station ID. (See the Quick Setup Guide.) Press Menu, 2, 2, 8.
Page 54: Contrast
Chapter 5 Contrast Send a cover page for all faxes You can set the machine to send a cover For most documents the default setting of page whenever you send a fax. Auto will give the best results. It automatically chooses the suitable contrast Make sure you are in Fax mode for your document.
Page 55: Dual Access (Black & White Only)
Sending a fax Dual access To change the default Fax Resolution setting (black & white only) Make sure you are in Fax mode You can dial a number, and start scanning the fax into memory even when the machine is Press Menu, 2, 2, 2.
Page 56: Overseas Mode
Chapter 5 Delayed Fax Sending in real time for all faxes (black & white only) Make sure you are in Fax mode You can store up to 50 faxes in the memory Press Menu, 2, 2, 5. to be sent within a twenty four hour period. Press a or b to choose On.
Page 57: Checking And Cancelling Waiting Jobs
Sending a fax Checking and cancelling Out of memory message waiting jobs If you get an Out of Memory message while scanning the first page of a fax, press Check which jobs are still waiting in the Stop/Exit to cancel the fax. memory to be sent.
Page 58: Receiving A Fax
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 47.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
Page 59: Using Receive Modes
Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer faxes answering device manage your incoming automatically (Fax Only and Fax/Tel). calls. Incoming calls will be dealt with in the You may want to change the Ring Delay following ways: before using these modes.
Page 60: Receive Mode Settings
Chapter 6 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
Page 61: Fax Detect
Receiving a fax Fax Detect Setting the Print Density You can adjust the Print Density setting to If Fax Detect is On: make your printed pages darker or lighter. The machine can receive a fax automatically, Make sure you are in Fax mode even if you answer the call.
Page 62: Additional Receiving Operations
Chapter 6 Additional receiving Receiving faxes into memory (black & white only) operations As soon as the paper tray becomes empty Printing a reduced incoming during fax reception, the screen will display No Paper, asking you to put paper in the paper tray.
Page 63: Printing A Fax From The Memory
Receiving a fax Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 72.) Press Menu, 2, 5, 3.
Page 64: Telephone And External Devices
Do you have Voice Mail? Brother uses the term “Distinctive Ring”, but telephone companies market the service If you have Voice Mail on the telephone line under a variety of names.
Page 65: Very Important
“Distinctive Ring” service work? Ring” do? Using “Distinctive Ring” service of your The Brother machine has a Distinctive Ring telephone company is the most efficient way feature that allows you to use your machine to to receive both fax and telephone calls on the take full advantage of the telephone same line.
Page 66: Telephone Service For New Zealand
Chapter 7 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is FaxAbility On, you will not hear the first ring of all incoming calls on the fax machine.
Page 67: Telephone Service For Some Countries
Telephone and external devices Telephone Service for How to Turn FaxAbility OFF or ON The FaxAbility function is designed to Some Countries accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can choose Distinctive Ringing (For either On or Off.
Page 68: Caller Id (Not Available In India)
Chapter 7 Caller ID Registering the Distinctive Ring pattern (not available in India) Very important! The Caller ID feature lets you use the Caller After you have set the Distinctive Ring feature ID subscriber service offered by many local to ON, the receive mode is set to Manual telephone companies.
Page 69: Connecting An External Tad
Telephone and external devices Connecting an external Viewing the Caller ID List Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call You can connect an external Telephone comes in to the machine, it replaces Answering Device (TAD) to the same line as information about the first call.
Page 70: Connections
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...
Page 71: External And Extension Telephones
Telephone and external devices External and extension For Fax/Tel mode only telephones When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick Note up a voice call. You need to turn the Remote Codes Lift the external telephone’s handset, and setting to on to use the Remote Activation then press Hook to answer.
Page 72: Using A Non-Brother Cordless External Handset
Using a non-Brother cordless Using Remote Codes external handset Remote Activation Code If your non-Brother cordless telephone is connected to the telephone line cord (see If you answer a fax call on an external or page 59) and you typically carry the cordless...
Page 73 Telephone and external devices Changing the Remote Codes The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.
Page 74: Dialling And Storing Numbers
Dialling and storing numbers How to dial Speed dialling You can dial in any of the following ways. Press (Address Book) and then the three digit Speed Dial number. (See Storing Speed Manual dialling Dial numbers on page 65.) Use the dial pad to enter all the digits of the telephone or fax number.
Page 75: Fax Redial
Dialling and storing numbers Storing numbers Press Mono Start or Colour Start. Note You can set up your machine to do the • If you do not enter a letter and press OK in following types of easy dialling: One Touch, step b, all registered names will appear.
Page 76: Storing One Touch Dial Numbers
Chapter 8 Storing One Touch Dial If you want to save a fax resolution along with the number, choose one of the numbers following:  To store the fax resolution, press a or Your machine has 4 One Touch keys where b to select Std, Fine, S.Fine or you can store 8 fax or telephone numbers for Photo.
Page 77: Storing Speed Dial Numbers
Dialling and storing numbers Storing Speed Dial numbers Choose one of the following:  Enter the name using the dial pad You can store your frequently used numbers (up to 15 characters). as Speed Dial numbers, so that when you dial Press OK.
Page 78 Chapter 8 If you downloaded I-FAX, Fax/Tel and If you want to save a fax/scan resolution E-mail options along with the number, choose one of the following: Press (Address Book) and enter a  If you selected Fax/Tel in step b, three-digit Speed Dial location number press a or b to select Std, Fine, (001-200).
Page 79: Changing One Touch And Speed Dial Numbers
Dialling and storing numbers Changing One Touch and If you want to save a fax resolution along with the number, choose one of the Speed Dial numbers options below:  To store the fax resolution, press a or If you try to store a One Touch or Speed Dial b to select Std, Fine, S.Fine or number over an existing number, the LCD will Photo.
Page 80: Setting Up Groups For Broadcasting
Chapter 8 Setting up Groups for Enter a new number or character. Press OK. Broadcasting Press d or c to position the cursor under If you often want to send the same fax the character you want to change, and message to many fax numbers you can set then press Clear/Back to delete it.
Page 81 Dialling and storing numbers To add One Touch or Speed Dial If you downloaded I-FAX, Fax/Tel and numbers follow the instructions below: E-mail options  For One Touch numbers, press the Press Menu, 2, 3, 3. One Touch keys one after the other. Choose an empty location where you ...
Page 82: Combining Quick Dial Numbers
Chapter 8 Combining quick dial You can save a fax/scan resolution along with the number. Do one of the numbers following:  If you selected Fax/IFAX in step d, You can combine more than one Quick Dial press a or b to select Std, Fine, number when you dial.
Page 83: Remote Fax Options (Black & White Only)
Remote Fax Options (black & white only) Remote Fax Options ARE NOT available for Press Stop/Exit. colour fax. IMPORTANT Remote Fax Options let you receive faxes while you are away from the machine. If you choose Backup Print On, the machine will also print the fax at your You can use only one Remote Fax Option at machine so you will have a copy.
Page 84: Fax Storage
Chapter 9 Fax Storage PC Fax Receive The Fax Storage feature lets you store your If you turn on the PC Fax Receive feature received faxes in the machine’s memory. You your MFC will store received faxes in memory can retrieve stored fax messages from a fax and send them to your PC automatically.
Page 85: Changing Remote Fax Options
Remote Fax Options (black & white only) Changing Remote Fax Press Stop/Exit. Options IMPORTANT If you choose Backup Print On, the If received faxes are left in your machine’s machine will also print the fax at your memory when you change to another machine so you will have a copy.
Page 86: Turning Off Remote Fax Options
Chapter 9 Remote retrieval Turning off Remote Fax Options The remote retrieval feature lets you retrieve your stored fax messages when you are not Press Menu, 2, 5, 1. at the machine. You can call your machine from any touch tone phone or fax machine, Press a or b to choose Off.
Page 87: Using Your Remote Access Code
Remote Fax Options (black & white only) Using your Remote Access Retrieving fax messages Code Dial your fax number from a telephone or another fax machine using touch Dial your fax number from a telephone tone. or another fax machine using touch tone.
Page 88: Changing The Fax Forwarding Number
Chapter 9 Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number from a telephone or another fax machine using touch tone.
Page 89: Remote Fax Commands
Remote Fax Options (black & white only) Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
Page 90: Polling
Secure polling lets you restrict who can get receive the message Connection Fail. the documents you set up to be polled. Secure polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Page 91: Sequential Polling
Polling Polled transmit Sequential polling (black & white only) Sequential polling lets you request documents from several fax machines in one Polled transmit lets you set up your machine operation. to wait with a document so another fax machine can call and retrieve it. Make sure you are in Fax mode Setup for polled transmit Press Menu, 2, 1, 8.
Page 92: Setup For Polled Transmit With A Secure Code
Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Page 93: Printing Reports
Printing reports Fax reports Press Stop/Exit. Note You need to set up the Transmission • If you choose On+Image or Off+Image, Verification Report and Journal Period using the image will only appear on the the Menu keys. Transmission Verification Report if Real Time Transmission is set to Off.
Page 94: Fax Journal
You can print an accessories order form to If you choose 6, 12, 24 hours, 2 or 7 days, the fill out and send to your Brother dealer. machine will print the report at the selected time and then erase all jobs from its memory.
Page 95: How To Print A Report
Enter the number of the report you want to print. For example, press 2 to print the Help List. Press Mono Start or Colour Start. Press Stop/Exit. MFC-9125CN: Press Reports. Do one of the following:  Press a or b to choose the report you want.
Page 96 Chapter 11...
Page 97: Section Iii Copy
Section III Copy Making copies...
Page 98: Making Copies
Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (COPY) to enter Copy mode. Use the dial pad to enter the number of copies (up to 99). Sta ck C o p i e s :0 1...
Page 99: Copy Options (Temporary Settings)
Making copies Copy options To enlarge or reduce the next copy follow the instructions below: (temporary settings) Make sure you are in Copy mode When you want to quickly change the copy settings temporarily for the next copy, use the Load your document.
Page 100: Using The Options Key
Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Stack/Sort Stack* (appears when the document...
Page 101: Improving Copy Quality
Making copies Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so ...
Page 102: Making N In 1 Copies
Chapter 12 To change the default setting follow the steps Colour saturation below: You can change the default setting for colour saturation. Press Menu, 3, 3. To change the default setting follow the steps Press a or b to increase or decrease the below: contrast.
Page 103 Making copies Press a or b to choose 2 in 1 (P), If you are copying from the scanner 2 in 1 (L), 4 in 1 (P), glass: 4 in 1 (L) or Off(1 in 1). Insert your document face down in the Press OK.
Page 104: Out Of Memory Message
Chapter 12 Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Colour Start to copy the pages scanned so far, or to press Stop/Exit to cancel the...
Page 105: Section Iv Direct Printing
Section IV Direct printing Printing photos from a digital camera (MFC-9325CW only) Printing data from a USB Flash memory drive (MFC-9325CW only)
Page 106: Printing Photos From A Digital Camera (Mfc-9325Cw Only)
Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your Brother machine supports the be available from the LCD of your PictBridge PictBridge standard, allowing you to connect compatible camera. Depending on your...
Page 107: Printing Images
Printing photos from a digital camera (MFC-9325CW only) Printing images Press Menu, 5, 3. USB Direct I/F 3.PictBridge Make sure that your camera is turned off. Connect your camera to the USB To set the PictBridge settings, press a or direct interface (1) on the front of the b to choose 1.Paper Size, machine using a suitable USB cable.
Page 108: Dpof Printing
Chapter 13 Printing images with IMPORTANT Secure Function • To prevent damage to your machine, do not connect any device other than a digital Lock 2.0 enabled camera or USB flash memory drive to the (MFC-9325CW only) USB direct interface. •...
Page 109 Please refer to the documentation Printing documents Access Denied supplied with your camera for detailed directly from a camera to operations how to print using PictBridge. the Brother machine is restricted. The number of pages you Limit Exceeded IMPORTANT are allowed to print is exceeded.
Page 110: Connecting A Camera As A Storage Device
Chapter 13 Connecting a camera Understanding the as a storage device error messages Even if your camera is not in PictBridge Once you are familiar with the types of errors mode, or does not support PictBridge, you that can occur while you are using the can connect your camera as a normal PictBridge, you can easily identify and storage device.
Page 111: Printing Data From A Usb Flash Memory Drive (Mfc-9325Cw Only)
Print to file box (2). Click Print. JPEG   Exif + JPEG  PRN (created by Brother driver)  TIFF (scanned by all MFC or DCP Brother models) ®  PostScript 3™ (created by the Brother BRScript3 printer driver)  XPS version 1.0...
Page 112: Printing Data Directly From The Usb Flash Memory Drive (Mfc-9325Cw Only)
Chapter 14 Printing data directly Do one of the following:  Press a or b to choose a setting you from the USB Flash need to change and press OK, and memory drive then press a or b to choose an option for the setting and press OK.
Page 113: Lock 2.0 Enabled (Mfc-9325Cw Only)
Printing data from a USB Flash memory drive (MFC-9325CW only) Printing data directly Press Mono Start or Colour Start to print the data. from the USB flash IMPORTANT memory drive with • To prevent damage to your machine, DO Secure Function NOT connect any device other than a Lock 2.0 enabled digital camera or USB Flash memory drive...
Page 114: Multiple Page
“HOLIDA~1.JPG”. flash memory drive to the Only the following characters can be Brother machine is displayed on the LCD: restricted. A B C D E F G H I J K L M N O P Q R S T...
Page 115: Understanding The Error Messages
Printing data from a USB Flash memory drive (MFC-9325CW only) Understanding the Press the dial pad key to enter the number of copies you want. error messages Press OK. Copies Once you are familiar with the types of errors that can occur while you print data from the Press Mono Start or Colour Start to USB Flash memory drive with Direct Print, print the data.
Page 116 Chapter 14...
Page 117 Section V Software Software and Network features...
Page 118: Software And Network Features
Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
Page 119 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Page 120: A Safety And Legal
Safety and legal Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 121 Safety and legal CAUTION Avoid placing your product in a high-traffic area. DO NOT put the product where the ventilation holes of the product are blocked. Keep a gap of roughly 100 mm between the ventilation holes and the wall. DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.
Page 122: To Use The Product Safely
To use the product safely WARNING There are high voltage electrodes inside the product. Before you clean the inside of the product, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands.
Page 123 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
Page 124 CAUTION Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
Page 125 Safety and legal CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. To prevent injury, DO NOT touch the shaded parts shown in the illustration, when you open the top or back cover (back output tray) of the product.
Page 126 IMPORTANT DO NOT remove or damage any of the caution or warning labels inside the product. Note Lightning and power surges can damage this product. We recommend that you use a quality surge protection device on the AC power line and any telephone (RJ-11) or Ethernet (RJ-45) cable plugged into the product, or that you unplug the cords during a lightning storm.
Page 127: Important Information For Australia
Safety and legal Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
Page 128 15 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 16 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.
Page 129: Important Information For New Zealand
Safety and legal Important Information for New Zealand IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
Page 130 12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.
Page 131 Safety and legal 24 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions:  If the power cord is damaged or frayed.  If liquid has been spilled into the product. If the product has been exposed to rain or water.
Page 132: Important Notice
32 In the event of any problem with this device, it is to be disconnected, and a CPE item connected to one of its terminal ports may be connected directly in its place. The user should then arrange for the product to be repaired. Should the matter be reported to Telecom as a wiring fault and the fault is proven to be due to this product, a call out charge will be incurred by the customer.
Page 133: Important Information For Some Countries
Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
Page 134 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
Page 135: Regulation
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Page 136: Trademarks
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
Page 137: Open Source Licensing Remarks
Safety and legal Open Source Licensing Remarks This product includes open-source software. Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM. ® (For Windows ) “X:\License.txt” (where X is your drive letter). (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon.
Page 138: B Options
Unpack the SO-DIMM and hold it by its • For more information, contact your edges. Brother dealer. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
Page 139 Options Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). Put the metal (2) and then the plastic (1) SO-DIMM covers back on.
Page 140: Troubleshooting And Routine Maintenance Troubleshooting
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 141: Receiving Faxes
If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
Page 142 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD on page 57.) Connect the external TAD as shown in the illustration on page 58.
Page 143: Sending Faxes
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 144 ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.
Page 145: Scanning Difficulties
Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
Page 146: Paper Handling Difficulties
Paper handling difficulties Difficulties Suggestions The machine does not load paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
Page 147: Network Difficulties
If you are using personal firewall software, it may be necessary to set your third- party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  In Name: Enter any description, for example Brother PC-FAX Rx.  In Port number: Enter 54926. ...
Page 148: Improving The Print Quality
You may only need to replace one drum unit to solve the print problem. To identify which drum needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. tips.
Page 149 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Coloured streaks or bands  Clean all four corona wires (one for each colour) inside the drum unit down the page by sliding the green tab.
Page 150 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum units on page 178.) You may only need to replace one drum unit to solve the print problem.
Page 151 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. problem. To identify which toner cartridge needs to be replaced, ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 30 mm please visit us at http://solutions.brother.com/ to view our FAQs and 30 mm troubleshooting tips. Toner scatter or toner stain ...
Page 152 (See Replacing a Toner cartridge on page 172.) You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
Page 153 (See Replacing a Toner cartridge on page 172.) You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
Page 154 Identify the colour causing the problem and put in a new drum unit. (See Replacing the drum units on page 178.) To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Poor fixing ...
Page 155 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Uneven density or faded  Fully open the top cover and then close it again. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 156: Setting Dial Tone Detection
Setting Dial Tone detection Telephone line interference/ VoIP When you send a fax automatically, by default your machine will wait for a fixed If you are having difficulty sending or amount of time before it starts to dial the receiving a fax due to possible interference number.
Page 157: Error And Maintenance Messages
The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/ Error Message...
Page 158 Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust outlet Wait for a while machine will pause its current is not blocked by something.
Page 159 (The machine can be turned off for up to 60 hours without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report on page 151.) If the problem continues, call Brother  Customer Service. The paper is jammed inside the (See Paper jams on page 153.)
Page 160 Error Message Cause Action The machine is out of paper or Do one of the following: No Paper paper is not correctly loaded in  Refill the paper in the paper tray and the paper tray. press Mono Start or Colour Start or put the paper in the manual feed slot.
Page 161 If this does not clear the error, call your dealer or a Brother Customer Service. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on.
Page 162 Error Message Cause Action It is time to replace the fuser unit. Call your Brother dealer to replace the fuser Replace Fuser unit. It is time to replace the paper Call your Brother dealer to replace the Replace PF Kit feeding kit.
Page 163: Transferring Your Faxes Or Fax Journal Report
Troubleshooting and routine maintenance Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed  Init Unable XX MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.
Page 164: Document Jams
Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. IMPORTANT Lift the document cover. After removing a jammed document, Pull the jammed document out to the check that no paper scraps are left in the right.
Page 165: Paper Jams
Failure to install these items or incorrect installation may cause a paper jam in your Brother machine. Note If the error message remains, open and close the top cover and fuser cover firmly to reset the machine.
Page 166 Make sure the paper is below the Press down the green lever and remove maximum paper mark (b) of the paper the paper. tray. While pressing the green paper- guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots (See Loading paper in the standard paper tray on page 11).
Page 167 Troubleshooting and routine maintenance Paper is jammed at the back of the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Rear, a paper jam has occurred behind the face-up output tray. Follow these steps: Turn off the machine's power switch.
Page 168 Paper is jammed inside the machine Take out all the drum unit and toner cartridge assemblies. Repeat this for all If the LCD shows Jam Inside, follow these the drum unit and toner cartridge steps: assemblies. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
Page 169 Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT Slide each drum unit and toner cartridge touch the shaded parts shown in the assembly into the machine. Make sure illustrations. that you match the toner cartridge colour to the same colour label on the machine.
Page 170: Routine Maintenance
Routine maintenance Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you Turn off the machine. Unplug the replace the toner cartridge or the drum unit, telephone line cord first, disconnect all make sure that you clean the inside of the cables, and then unplug the power cord machine.
Page 171: Cleaning The Scanner Glass
Troubleshooting and routine maintenance Wipe the inside and the outside of the In the ADF unit, clean the white bar (1) paper tray with a dry, lint-free soft cloth and the scanner glass strip (2) to remove dust. underneath it with a soft lint-free cloth moistened with water.
Page 172: Cleaning The Led Heads
Cleaning the LED heads Wipe the windows of the LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED WARNING heads (1) with your fingers. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine.
Page 173: Cleaning The Corona Wires
Troubleshooting and routine maintenance Cleaning the corona wires Take out the drum unit and toner cartridge assemblies. If you have print quality problems, clean the corona wires as follows: Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
Page 174 Clean the primary corona wire inside the Slide each drum unit and toner cartridge drum unit by gently sliding the green tab assembly into the machine. Make sure from left to right and right to left several that you match the toner cartridge colour times.
Page 175: Cleaning The Drum Unit
Troubleshooting and routine maintenance Cleaning the drum unit Using both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Wait until the machine Small spots on the printed pages automatically feeds the paper.
Page 176 Upon completion please discard the used paper. If the print problem is not resolved please contact your IMPORTANT Brother dealer. When the scanner is open, you cannot open the top cover.
Page 177 Troubleshooting and routine maintenance See the print sample to identify the Push down the green-labelled lock colour causing the problem. The colour lever (1) and take the toner cartridge out of the spots is the colour of the drum you of the drum unit.
Page 178 Turn the drum unit gear by hand while Put the toner cartridge back firmly into looking at the surface of the OPC the drum unit until you hear it lock into drum (1). place. When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on...
Page 179: Cleaning The Paper Pick-Up Rollers
Troubleshooting and routine maintenance Cleaning the paper pick-up Slide each drum unit and toner cartridge assembly into the machine. Make sure rollers that you match the toner cartridge colour to the same colour label on the machine. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.
Page 180: Calibration
Calibration Wipe the two pick-up rollers (1) inside of the machine to remove dust. The output density for each colour may vary depending on the environment the machine is in such as temperature and humidity. Calibration helps you to improve the colour density.
Page 181: Auto Registration
Troubleshooting and routine maintenance Auto Registration Frequency (Colour Correction) You can set how often the colour correction Registration (Colour Calibration and Auto Registration) occurs. The default setting is Normal. The If solid areas of colour or images have cyan, colour correction process consumes some magenta or yellow fringes, you can use the amount of the toner.
Page 182: Replacing The Consumable Items
Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
Page 183 Waste toner box See page 185. WT-200CL Replace WT Box 50,000 pages Fuser unit Call your dealer or Brother Customer Replace Fuser 50,000 pages Service for a replacement fuser unit. Paper feeding kit Call your dealer or Brother Customer Replace PF Kit...
Page 184: Replacing A Toner Cartridge
• To ensure high quality printing, we recommend that use only Genuine The scrolling message on the LCD indicates Brother Brand toner cartridges. When you which colour you need to replace. want to buy toner cartridges, please call your Brother dealer.
Page 185 Troubleshooting and routine maintenance Fully open the top cover by lifting up on Push down the green-labelled lock the handle (1). lever (1) and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Page 186 IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the Note electrodes shown in the illustration.
Page 187 If a toner cartridge is than genuine Brother products due to the left unpacked for a long time, the toner life incompatibility or lack of suitability of those will be shortened.
Page 188 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. C-Cyan M-Magenta Y-Yellow K-Black Close the top cover of the machine. Note Make sure that you put in the toner cartridge correctly or it may separate from Plug the machine’s power cord back into the drum unit.
Page 189: Drum Units
(M)=Magenta, (C)=Cyan). Call your When a drum reaches the factory-established Brother dealer to buy a new drum unit rotation limit corresponding to the rated page DR-240CL-BK (for Black) or a yield, the product LCD display will advise you DR-240CL-CMY (for either Y, M, C to replace the applicable drum(s).
Page 190: Replacing The Drum Units
For best performance, use only Genuine unplug the power cord from the Brother drum units and Genuine Brother electrical socket. toner units. Printing with a third-party drum unit or toner unit may reduce not only the...
Page 191 Troubleshooting and routine maintenance IMPORTANT WARNING When the scanner is open, you cannot DO NOT put a toner cartridge into a fire. It open the top cover. could explode, resulting in injuries. DO NOT use cleaning materials that Take out the drum unit and toner contain ammonia, alcohol, any type of cartridge assembly for the colour shown spray, or any type of flammable substance...
Page 192 • To avoid print quality problems, DO NOT Unpack the new drum unit and remove touch the shaded parts shown in the the protective cover. illustrations. IMPORTANT Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
Page 193: Replacing The Belt Unit
Turn on the machine. (For MFC-9325CW) Press Menu, 8, 4. (For MFC-9125CN) Press Menu, 6, 4. Press a or b to choose the colour of the drum you replaced. Press OK. Press 1 to reset the drum unit counter.
Page 194 Turn off the machine. Unplug the Take out all the drum unit and toner telephone line cord first, and then cartridge assemblies. unplug the power cord from the electrical socket. Fully open the top cover by lifting up on the handle (1). IMPORTANT •...
Page 195 Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the and lift the belt unit up, then pull it out. illustrations.
Page 196 Unpack the new belt unit and put the IMPORTANT new belt unit in the machine. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
Page 197: Replacing The Waste Toner Box
Turn on the machine. (For MFC-9325CW) Press Menu, 8, 4. (For MFC-9125CN) Press Menu, 6, 4. Press a or b to select Belt Unit. Press OK. Press 1 to reset the belt unit counter.
Page 198 Replace WT Box message IMPORTANT When the following message appears on the When the scanner is open, you cannot LCD, you need to replace the waste toner open the top cover. box: Replace WT Box Take out all the drum unit and toner cartridge assemblies.
Page 199 Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the and lift the belt unit up, then pull it out. illustrations.
Page 200 Remove the orange packing material IMPORTANT and discard it. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the first time.
Page 201 Troubleshooting and routine maintenance Hold the green handle of the waste toner Put the belt unit in the machine. box and remove the waste toner box from the machine. CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Page 202: Replacing Periodic Maintenance Parts
The parts listed below will have to be replaced after printing approximately 50,000 pages . Please call your Brother dealer when the following messages appear on the LCD. A4 or Letter size single-sided pages.
Page 203: Machine Information
LCD. password and IP address information. (For MFC-9325CW) Press Menu, 8, 1. 2 Address & Fax (For MFC-9125CN) Press Menu, 6, 1. Address & Fax resets the following Press Stop/Exit. settings:  Address Book...
Page 204: How To Reset The Machine
Note You can also reset the Network settings by pressing Menu, 7, 0 (for MFC-9325CW) or Menu, 5, 0 (for MFC-9125CN). 1 Plastic bags – to be supplied by you, the user; one for the waste toner box, and one...
Page 205 Troubleshooting and routine maintenance WARNING CAUTION This machine is heavy and weighs DO NOT touch the shaded parts shown in approximately 22.9 kg. To prevent injuries the illustration. use at least two people to lift the machine. Be careful not to pinch your fingers when you put the machine back down.
Page 206 Attach the protective cover to each of Remove the waste toner box from the the drum unit and toner cartridge machine, and then put it in a plastic bag assemblies. and seal the bag completely. Put each assembly into a plastic bag and completely seal each bag.
Page 207 Troubleshooting and routine maintenance Reinstall the original packing material Put the machine and the Styrofoam into the machine. pieces into the carton. Match the front side of the machine to the “FRONT” mark on the Styrofoam pieces. Put the Styrofoam pieces for the drum unit and toner cartridge assemblies on the top of the machine.
Page 208 Put the four carton trays on the top. Close the carton and tape it shut.
Page 209: D Menu And Features
Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Page 210: How To Access The Menu Mode
When you have finished setting an mode option, the LCD will show Accepted. Press Stop/Exit to exit Menu mode. Press Menu. Choose an option. MFC-9125CN:  Press 1 for General Setup menu.  Press 2 for Fax menu.  Press 3 for Copy menu.
Page 211: Menu Table
Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to 1.General 1.Mode Timer 0 Sec return to Fax mode Setup...
Page 212 LCD. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a — Stops unauthorized 7.Security 1.Memory Security (MFC-9125CN only) users from most operations except receiving faces into the memory. — Can restrict selected 1.Function Lock (MFC-9325CW only)
Page 213 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the scan 1.General 8.Document 1.Glass ScanSize area of the scanner Setup Scan Letter glass to the size of (Continued) the document. You can set your own 2.File Size 1.Color Small default settings of the...
Page 214 Main Menu Submenu Menu Selections Options Descriptions Page Changes the lightness 2.Fax 2.Setup Send 1.Contrast Auto* or darkness of faxes (Continued) (In Fax mode only) Light you send. Dark Sets the default 2.Fax Resolution Standard* resolution for outgoing Fine faxes. S.Fine Photo —...
Page 215 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 1.One Touch Dial — Stores up to 8 One 2.Fax 3.Address Book Touch Dial numbers, (Continued) so you can dial by pressing one key (and Start). — Stores up to 200 2.Speed Dial Speed Dial numbers, so you can dial by...
Page 216 Main Menu Submenu Menu Selections Options Descriptions Page You can set the 2.Fax 6.Dial Restrict. 1.Dial Pad Off* machine to restrict (Continued) Enter # twice dialling when using the dial pad. You can set the 2.One Touch Dial Off* machine to restrict the Enter # twice dialling of One Touch numbers.
Page 217 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the 3.Copy 1.Quality Text Copy resolution for Photo your type of document. Auto* — Adjust the brightness 2.Brightness b -nnnno+ a for copies. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a...
Page 218 Main Menu Submenu Menu Selections Options Descriptions Page — Restores the printer 4.Printer 4.Reset Printer 1.Reset settings to the original Software (Continued) factory default User’s 2.Exit settings. Guide on ROM. — Adjusts the colour 5.Calibration Calibrate density or returns the Reset colour calibration to the factory settings.
Page 219 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the media type 5.USB Direct 1.Direct Print 2.Media Type Thin when printing directly (Continued) Plain* from the USB flash (MFC-9325CW memory drive. Thick only) Thicker (Continued) Recycled Paper Sets the page style 3.Multiple Page 1in1* when printing multiple...
Page 220 Main Menu Submenu Menu Selections Options Descriptions Page Sets the resolution to 5.USB Direct 2.Scan to USB 1.Resolution Color 100 dpi* send the scanned Software Color 200 dpi data to USB Flash User’s (MFC-9325CW memory drive. Guide on Color 300 dpi only) Color 600 dpi (Continued)
Page 221 (TX means Transmit. RX means Receive.) — — Lists your settings. 5.User Settings — — Lists your Network 6.Network Config settings. — — You can print an 7.Order Form accessories order form to fill out and send to your Brother dealer.
Page 222 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother. com/ for more information. — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD...
Page 223 Descriptions Page Menu — Chooses the file 5.Network 3.Scan To Color 100 dpi* format to send the Network (MFC-9125CN) Color 200 dpi scanned data via User’s (Continued) FTP. Guide on Color 300 dpi Color 600 dpi ROM. Gray 100 dpi...
Page 224 DNS server. Secondary [000-255]. [000-255]. [000-255]. [000-255] Automatically 9.APIPA allocates the IP address from the link-local address range. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information.
Page 225 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 7.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. Network (MFC-9325CW) (Continued) 100B-FD User’s (Continued) Guide on 100B-HD 10B-FD ROM. 10B-HD — Restore the wired 3.Set to 1.Reset network setting to Default...
Page 226 IPv6 protocol. If you Network (MFC-9325CW) (Continued) (Continued) Off* want to use the IPv6 User’s (Continued) protocol, visit Guide on http://solutions. brother.com/ for ROM. more information. — You can configure 2.Setup Wizard 1.On your print server. 2.Off — You can easily 3.SES/WPS/AOSS 1.On...
Page 227 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu — — Chooses the file 7.Network 3.Scan To Color 100 dpi* format to send the Network (MFC-9325CW) Color 200 dpi scanned data via User’s (Continued) FTP. Guide on Color 300 dpi Color 600 dpi ROM.
Page 228 8.Machine Info. 1.Serial No. (MFC-9325CW) serial number of your machine. 6.Machine Info. — You can check the 2.Page Counter Total (MFC-9125CN) number of total Fax/List pages the machine has printed during its Copy life. Print You can check the 3.Parts Life 1.Drum...
Page 229: Entering Text
Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Page 230 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Page 231: Specifications
LCD (liquid crystal display) 16 characters  2 lines Power Source 220 - 240 V AC 50/60Hz Power Consumption Peak: 1176 W Copying: Average 480 W Sleep: (MFC-9125CN) Average 11 W (MFC-9325CW) Average 12 W Standby: Average 75 W Dimensions 401 mm 428 mm 491 mm Weight Without Drum/Toner Unit: 20.1 kg...
Page 232 10 to 32.5 C Temperature Operating: 0 to 40 C Storage: Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) [80 gsm] feeder) Recommended Environment for Best Results: Temperature: 20 to 30 C Humidity: 50% - 70%...
Page 233: Print Media
Specifications Print media Paper Input Paper Tray  Paper Type: Thin paper, Plain paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight:  60 to 105 gsm ...
Page 234: Fax
/500 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
Page 235: Copy
Specifications Copy Colour/Monochrome Yes/Yes Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Copy Width Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 ...
Page 236: Scan
Scanning Width Max. 210 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...
Page 237: Print
Less than 24 seconds (from the READY mode and standard tray) (Colour) Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. The print speed may change depending on the type of document you print.
Page 238: Interfaces
Interfaces Use a USB 2.0 interface cable that is no longer than 2.0 m. Use an Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with (MFC-9325CW) your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc mode.
Page 239: Pictbridge (Mfc-9325Cw)
Specifications PictBridge (MFC-9325CW) Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface.
Page 240: Direct Print Feature (Mfc-9325Cw)
Direct Print feature (MFC-9325CW) Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.
Page 241: Computer Requirements
Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications 128 MB 256 MB 150 MB 310 MB Printing, USB,...
Page 242 802.11 b/g ® Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. ®...
Page 243: Consumable Items
Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Page 244: Ethernet Wired Network
Ethernet wired network Network board NC-6700h model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® Windows XP, Windows XP Professional x64 Edition, Windows ® ® ®...
Page 245 Client computers with a web browser supporting Java. PC Fax Send for Mac Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
Page 246: Ethernet Wireless Network (Mfc-9325Cw)
Ethernet wireless network (MFC-9325CW) Network board NC-7500W model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® Windows XP, Windows XP Professional x64 Edition, ® ® ®...
Page 247 ® Only printing for Windows Server 2003 and Windows Server 2008 For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
Page 248: Authentication And Encryption For Wireless Users Only
Brother machine uses the WEP keys as the pre-determined key.  WPA-PSK/WPA2-PSK Enables a Wi-Fi Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK (WPA-Personal).  LEAP Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems, Inc.
Page 249: Encryption Methods
Specifications Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods:  By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Page 250: Wireless One-Push Configuration
Wireless one-push configuration If your wireless access point supports either Wi-Fi Protected Setup (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.
Page 251: Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Cancel Job The document can be placed in the ADF Cancels a programmed print job and and scanned one page at a time clears the machine’s memory.
Page 252 Group number A combination of One Touch and F/T Ring Time Speed Dial numbers that are stored on a The length of time that the Brother One Touch key or in a Speed Dial location machine pseudo/double-rings (when the for Broadcasting.
Page 253 Glossary Manual fax Remaining Jobs When you lift the handset of your external You can check which programmed fax telephone so you can hear the receiving jobs are waiting in the memory and cancel fax machine answer before you press the jobs individually.
Page 254 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone (not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
Page 255: Index
..........47 using ADF ..........89 Fax Detect .........49 using scanner glass ......91 fax redial ..........63 Cordless telephone (non-Brother) ... 60 Corona wires ......... 162 Cover page ..........41 custom comments ........ 41 Belt unit for all faxes ........... 42 replacing ..........181...
Page 256 Daylight saving time .........27 Fax codes Delayed batch transmission .....44 changing ......... 61 remote access code ......74 Dialing remote activation code ......60 dial prefix ..........28 remote deactivation code ..... 60 Dialling Fax forwarding a pause ..........63 changing remotely ......76 automatic fax redial .......63 programming a number ......
Page 257 Manual dialling ..........62 receive ..........47 Greyscale ........222 transmission ......... 45 Groups for broadcasting ......68 Memory adding DIMM (option) ......126 installing .......... 126 storage ..........197 HELP ............83 Menu Table ........197 Help List ..........83 using menu keys ........ 197 LCD messages ........197 Mode, entering Menu Table ........
Page 258 Packing and shipping the machine ..192 Quality Page layout (N in 1) .........90 copying ........... 88 Paper ..........18 printing ........134 how to load ..........11 Quick dial ..........64 in manual feed slot ......13 broadcasting ......... 39 in paper tray ........11 using groups ........
Page 259 Redial/Pause key ........63 Safety instructions ......... 115 Reducing Scanner glass copies ...........87 faxing ............ 38 incoming faxes ........50 using ............. 24 Remote retrieval ........74 Scanning access code ........74 See Software User’s Guide on the commands ..........77 CD-ROM. getting your faxes .........75 Secure key ..........
Page 260 TAD (telephone answering device), Waste toner box external ............47 replacing ..........185 ® connecting ........57 Windows recording OGM ........58 See Software User’s Guide on the Telephone line CD-ROM. connections ...........58 Wireless Network difficulties ..........129 See Quick Setup Guide and Network interference .........144 User’s Guide on the CD-ROM.
Page 261 Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC) Support –...
Page 262 The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

Mfc-9325cw

Brother MFC-9125CN User Manual

1 General Information

2 Loading Paper and Documents

3 General Setup

4 Security Features

5 Sending a Fax

6 Receiving a Fax

7 Telephone and External Devices

8 Dialling and Storing Numbers

9 Remote Fax Options (Black & White Only)

10 Polling

11 Printing Reports

Section III Copy

12 Making Copies

Section IV Direct Printing

13 Printing Photos from a Digital Camera (MFC-9325CW Only)

14 Printing Data from a USB Flash Memory Drive (MFC-9325CW Only)

15 Software and Network Features

A Safety and Legal

B Options

Troubleshooting and Routine Maintenance Troubleshooting

D Menu and Features

Specifications

Glossary

Index

Quick Links

Related Manuals for Brother MFC-9125CN

Summary of Contents for Brother MFC-9125CN